- When being paired to the 3Plus Swipe C you are able to receive alerts via your mobile notifications.
(For example: calls, text, or any applications you normally receive alerts for)
To access the notification settings on the 3Plus Activity Tracker application, select the top-left hand corner menu.
This will generate a side bar with a menu, select “Pair Device”. - Once on “Device” settings, scroll down until you see the “Notifications” toggles.
This will provide a list of all options that receive or block notifications.
Enabling/Disabling Notification Alerts (iOS)
- When being paired to the 3Plus SwipeC you are able to receive alerts via your mobile notifications.
(For example: calls, text, or any applications you normally receive alerts for)
To access the notification settings on the 3Plus Activity Tracker application, select the top-left hand corner menu. This will generate a side bar with a menu, select “Pair Device”. - Once on the “Pair Device” settings, scroll down until you see the “Notifications” toggles.
This will provide a list of all options that receive or block notifications.
How to View the Software Version on Your Swipe C
- On the Swipe C:
- Swipe to the left of the time/date screen to select “Apps”.
- You are then going to swipe until you see the settings icon.
- Swipe once to display “Info” and select. You are then going to swipe one more time to acquire the software specs (shown as SW).
- On the App: Tap on the Swipe C tile found on the app home screen, then scroll down to select ‘Debug Info’.
Can I use the Swipe C with my Computer?
The 3Plus Swipe C is not compatible with any PC’s. Unfortunately, a dashboard/desktop version of the 3Plus Activity Tracker application is not available.
(Currently, the Swipe C is only compatible with Android and iOS devices. Devices must at least carry iOS 7.0 or above and an Android OS 4.3 or above)
How do I Setup my Swipe C?
The first step to setting up the Swipe C is downloading the 3Plus Activity Tracker application. The connection from mobile device to band occurs via Bluetooth. Once the Bluetooth is turned on through the mobile device, the Swipe C will be able to pick up the signal.
How do I Turn on and Navigate Through my Swipe C?
To view the display screen, firmly double tap on the Swipe C screen. To navigate through the different options, swipe the screen right or left, and to select an option simply tap on the icon you wish to choose.
When I Pair my Swipe C I Get an Error saying, “We Cannot Find Your Swipe-C”?
- Your mobile device may already be paired with another Bluetooth device. You must first un-pair the Bluetooth device from your mobile device to be able to connect to the Swipe C.
- If the Swipe C was paired with a mobile device previously, (and the device is within Bluetooth range) the band may still be paired to it through the back end. Due to this, the band is unable to pair with a new mobile devices.
Which Smartphones Support the Swipe C?
BLE (Bluetooth Low Energy a.k.a Bluetooth 4.0) is required to connect with the 3Plus Swipe C. Mobile devices must have a minimum display of 4 inches (measured from the bottom-left corner of the screen to the top-right corner). Operating system requirements consist of the mobile device running on iOS 7.1+ or Android 4.3+. The 3Plus app does NOT support tablet devices.
Why Does my Swipe C Only Have Four Letters/Numbers on the Screen?
These 4 characters are the pairing code that will need to be used to activate the Swipe C via the 3Plus application.
Why is it So Hard to Put the Swipe C on?
If you are having trouble fitting the clasp onto the band, try wetting the band with water. This will make it easier for the clasp to close.
Swipe C Tracking
The Swipe C will track steps taken, active minutes, distance traveled, calories burned and sleep
- Steps are tracked using internal hardware to detect movement and the movement is then determined to be a step (or not a step) based on a unique step tracking algorithm.
- Active minutes is calculated for any activity lasting 30 seconds or more. Any movement lasting less than 30 seconds will not count towards an active minute.
- Distance traveled is calculated using 3 factors: number of steps taken, speed of those steps, and set stride length.
(Stride length can be adjusted under the “User Settings” via the 3Plus application menu) - Calories are calculated using 4 factors: set weight/height, gender (both visible in user settings), the number of steps recorded, and the speed of those steps
- Sleep is tracked using the same hardware used to track movement of the Swipe C. Asleep, restless and awake periods are based on intensity of movement.
Can I change my watch face from the watch or can I only do it from the app?
Open the Spotify app on your phone and play a song or podcast. On the Vibe+, swipe left or right until you see the music app. You can pause/play, skip, rewind, and adjust the volume from the Vibe+.
Can the Vibe+ automatically detect if I’m sleeping?
The Vibe+ does not have automatic sleep detection. The user must turn on sleep mode or set a sleeping schedule to track their sleep.
How does the GPS work on the Vibe+?
The GPS only works when you want the GPS to turn on. Its not automatically on and the watch will ask you if you want to turn it on before workouts.
When does the activity on the Vibe+ reset?
The Vibe+’s activity data goes back to zero at midnight every night.
Does the 3+ app work with any other fitness apps?
The 3+ app is currently compatible with Google Fit and Apple Heath Kit.
What is AGPS service?
AGPS is basically the firmware that helps keep the user’s built in GPS up to date and accurate. If the user is having issues with the accuracy of their built in GPS, ask them to update their AGPS.
How does Spotify work on the Vibe+?
Open the Spotify app on your phone and play a song or podcast. On the Vibe+, swipe left or right until you see the music app. You can pause/play, skip, rewind, and adjust the volume from the Vibe+.
Can personal music be stored on the Vibe+?
No, music cannot be stored on the Vibe+.
What is the band size for the Vibe+?
The Vibe+ uses 22mm bands
Why are notifications delayed or missing on the Vibe+?
Notifications may skip or stop occasionally for several reasons. Your phone must be within 30 feet of your Vibe+ to receive notifications. You won’t see text notifications if you have the conversation open on your phone. The Vibe+ shows new, unread texts. You won’t see notifications if you turned on settings such as do not disturb mode, quiet hours, or driving mode on your phone. You also won’t see notifications on the Vibe+ if you turned on do not disturb mode or sleep mode on the watch. If you’re using multiple Bluetooth devices, you may have trouble using more than one at a time. Make sure the 3+ app is allowed to run in the background on your phone.
Why is the Vibe+ not reading my heart rate?
The Vibe+ continuously trackers your heart rate while you’re exercising and throughout the day. If the Vibe+ doesn’t detect a heart rate, make sure your wearing the watch correctly, either by moving it higher or lower on your wrist or by tightening or loosening the wristband. The Vibe+ should be in contact with your skin. After holding your arm still and straight for a short time, you should see a heart rate reading.
Why is my GPS not connecting when I start a workout?
Environmental factors, including tall buildings, dense forests, steep hills or even thick cloud cover can interfere with your watch’s ability to connect to GPS satellites. For best results, wait for the watch to find your signal before you start your workout.
How do I set my fitness goals on the Vibe+?
To set your activity goals, open the 3+ app and tap on the edit icon on the dashboard. To begin, your goal is 10,000 steps per day. Choose to increase or decrease the number of steps or change your goal for active minutes, distance travelled, or calories burned. You can also set your weight goal and water consumption goal in the same section.
How many notifications can be stored on the Vibe+?
The Vibe+ can store up to 10 notifications, after the oldest are replaced as you receive new ones.
]]>HR
OWNER’S MANUAL
Overview
- Operating conditions
- Articles in the box
- Charging
- App setup
- Wearing the device
- Cleaning the device
- Screen operation
- Device operation
a) Time/date interface
b) Activity
c) Heart rate
d) Timer
e) APPs
f) Reminders
g) Goals - Customer support
- Troubleshooting
- Supported devices
- Product specifications
- Remarks
1. Operating Conditions
Operating temperature
-13°F to 131°F (-25°C to 55°C)
Water resistance
The 3Plus Lite is IP67 water resistant rated. This means that the band can be used during daily cleansing or in midst of rain. We do not recommend wearing the band in the shower or submerging it under water. Day-to-day waterproof functionality.
Battery
Up to 7 days of battery life.
2. Articles in the Box
A：HR Tracker Device
B：Quick Start Guide
C：Charging cradle
D：Micro-USB cable
E：Owner’s Manual
3. Charging
- Position the charging cradle to the back of your device while making sure the pins match the contact points on the device and the charging cradle. The magnetic attraction should then snap them together in place.
- . Insert the micro-USB cable into the charging cradle, and then connect the USB plug into a power source. A “Charging” icon will be shown on the screen and will indicate the current charge level.
Tip: Make sure to completely charge your device before first use. A full charge will take approximately two hours (depending on the power source).
4. App Setup
To pair your band with a mobile device, you must first download and install the 3Plus Elite Series App from either the Apple APP store or Google Play store.
Connecting the APP
- Turn on the Bluetooth on your mobile device (if not already on).
- Open the 3Plus Elite Series App on your mobile device.
a. If you are a new member, you will need to register a new account. Be sure to enter your personal information accurately in the given prompts.
b. If you are an existing member, you can just input your login email address and password. - After logging in, choose the 3PLUS-HR option to start the pairing process.
- Select the detected HR # code. This should be the same code that shows up on your HR device’s screen.
(Note: The tracker must be near your mobile phone in order for it to detect it.) - A connection request will be shown on your tracker with the image below. Tap on the green check mark to confirm the Bluetooth pairing.
- When the tracker is connected successfully, both your tracker and mobile device will receive a notification.
If the connection is not successful, please repeat the same steps to try again.
Note: The Bluetooth pairing is a one-time process. If you would like to connect the band with a different account, you must un-pair the existing connection first through the App settings.
5. Wearing the Device
- Wrap the device around your wrist and pull the band through the hole in the buckle.
- Pull the band until the device feels tight and secure on your wrist.
- Insert the buckle pin through one of the band’s holes to secure the band in place.
- You may use the two clamps to further secure the bands together.
6. Cleaning the Device
Keep it clean!
It is strongly recommended to regularly clean your band after workouts or prolonged use. Moisture from sweat and dirt from other means can build up underneath the band and can cause skin irritation.
Use water or rubbing alcohol
DO NOT use soaps, sanitizers, or household cleaners to clean the band.
Dry the band before use
Make sure to clean and dry the band well before putting it back on.
7. Screen Operation
Double tap the display sensor area to wake up the screen.
The band will only respond when the specific sensor area is tapped.
The band screen will stay off when not in use.
To make sure that the band will respond accurately to your tapping, we recommend that you use your finger tip instead of your finger nail.
All screen operations can be performed by touching the screen with your finger tip.
Slide left or right on the screen’s surface to change the screen and menu options.
8. Device Operation
Time/Date interface
Time and date on your band will automatically be synchronized with the connected mobile device.
Please make sure there is sufficient battery charge on your band to avoid resetting the time.
Activity screens
You can check your daily steps, distance, calories burned, and active minutes from the band. You can swipe through the screens to check your current daily activity data or you can use the 3Plus Elite Series App to check your current and previous activity data. You can also check your daily goal completion through the APP’s main page and see detailed figures of your daily, weekly, and monthly performance by tapping on the activity column. We recommend to sync your activity data daily to keep an accurate account of your daily records.
The band daily activity will reset at midnight every night.
Heart rate
To turn on/off the heart rate monitor, swipe to the heart rate interface and tap the heart on the screen. The heart will start pulsing which means the heart rate monitor is turning on. To turn off the heart rate monitor, tap the heart icon on the heart rate screen. When the heart icon is empty that means the heart rate monitor is off. To monitor your heart rate throughout the day, open the 3Plus Elite Series App and look for the heart rate settings. Turn on “Auto Track” and set the frequency you want your heart rate monitor to check your pulse.
Heart rate alert:
You can select your heart-rate alert zone at the “Settings” section of your 3Plus Elite Series App.
- Heart rate too high
- Heart rate too low
Timer
Tap and “play” icon to start the timer.
Tap the “pause” icon to pause the timer.
Tap the “reset” icon to reset the timer.
APPS
Tap on the “APPS” icon to enter the APPS menu.
Swipe left or right to navigate through the APPs menu
Activity / Sleep
Music / Camera
Find my phone / Settings
Activity
Selecting the “Activity” icon will display the activity screens for your current Steps, Distance, Calories, and Active
Minutes for today.
Steps
Distance
Calories
Active Minutes
Sleep mode
Tap on the “Sleep” icon to enter the band into sleep mode.
Go to sleep
Sleep duration
Exit sleep
Your band will detect when you’re awake, in deep sleep, or in light sleep. You can check your detailed sleep data from the 3Plus Elite app.
Music
Tap on the “Music” icon to enter the music player mode.
Control your music directly from your screen. With easy to use controls, you’re able to skip, replay, play, and pause.
(Only compatible with your smartphone’s default music app Google Play Music / Apple Music.)
Camera
Tap on the “Camera” icon to enter the camera control mode.
This feature allows you to control your smartphone camera with a tap on the HR device.
Open the 3Plus Elite Series App, head to the settings and look for the “Camera” option. (The camera must be open from the 3Plus Elite Series App in order to take pictures)
Use the front or back facing camera and position your phone where you want to take a photo. Tap on the camera icon on the HR and when the countdown ends, your smartphone will snap a picture and save it to your phone.
Find my Phone
Tap on the “Find my phone” icon to enter the phone locator mode.
If you’ve lost your phone, your HR can help you locate it.
Tap on the icon and the HR will send a signal to your smartphone to vibrate and play the default alarm tone. (Must be within Bluetooth range to activate this feature.)
Settings
Tap on the “settings” icon to enter setting menu.
A number of options will be available for selection.
Battery level
Device info
Flip screen
Restart
Reset
Back
Battery level
You can check the battery level with the first option on the settings menu.
To ensure optimal functionalities, please make sure the battery level does not go below 20%.
Device info
You can check the device info with the “info” option of the settings menu.
ID number of your device is available in the “info” section.
Flip screen
This function allows you to choose the screen orientation that is best suited for you.
Once you confirm the flip, your screen will rotate 180°.
Restart
Restarting allows you to restart your device without having to erase your current data.
To restart your device, enter the “restart” option at the settings menu.
Tap the check mark to confirm.
Reset
A reset will return your HR device to its original state during factory shipment. Any updated firmware however will still be saved in the HR device.
This function will delete the current un-synced activity and sleep data on your device.
Tap on the check mark to confirm. Doing so will bring you back to the original pairing code screen.
Notifications
The band can display notifications from texts (SMS), incoming calls, missed calls, emails, social media, calendar events, and disconnection alerts.
To set notification alerts for your HR device, open the 3Plus
Elite Series app, select “Settings” > “Notifications” to select the notifications you wish to receive on your band. If you would like to dismiss certain notifications, slide the button leftwards to turn off the setting. To dismiss a notification, simply swipe left or right on the band’s screen. If the notification is not dismissed, it will
reappear next time you turn on the screen.
To read a notification, simply tap on the icon to read the message. When there are multiple text notifications, slide the screen to check each one of them individually. (Only texts (SMS), missed calls, and calendar events. Each message will display up to 3-pages of content. Messages exceeding 3 pages will be replaced with “…” at the end of the text.)
Text notifications:
Click on the icon to check your
incoming text messages.
Email:
Notifications will be automatically be synced with your smartphone’s default email app.
Incoming calls:
You can see who’s calling you and will display the caller’s name or phone # on the screen.
Missed calls:
Tap on the icon to check your missed calls.
Social media:
Receive notifications from your favorite social media apps.
Calendar events:
Notifications will be automatically synced with your smartphone’s default calendar app.
Bluetooth disconnection:
If you go out of Bluetooth range of your smartphone, a disconnection alert will appear on your HR device.
Reminders
Add new reminders from the “Reminders” section of the 3Plus Elite Series App. You can set up to 6 types of daily reminders and customize the type, preferred time, and date. The band will vibrate and display the corresponding reminder. Single-tapping the band screen will dismiss the reminder. If you haven’t dismissed the reminder, it will reappear again once more after 2 minutes.
Goals
Select the “Goal” setting in the 3Plus Elite Series App to set up your daily goals steps, distance, calories burned, and hours slept. Tap the save button each time to save your changes.
When your goal is reached, your band will vibrate and display the “Goal achieved” icon.
9. Customer support
3Plus customer support is ready to help. You can find helpful FAQs, how-to videos, and troubleshoots on our support site.
Web support: http://support.3plususa.com
Email support: [email protected]
10. Troubleshooting
App failed to pair with the band:
- Check if your phone network and Bluetooth settings are turned on.
- Check if your band is near your phone. The connection distance is within 5 meters.
- Make sure that the band is not connected to another account or smartphone device.
- Make sure your smartphone’s OS is using either Android 4.3 or higher or iOS 8.0 or higher.
App failed to synchronize data:
- Check if your phone network and Bluetooth settings are turned on. Both the phone network and Bluetooth need to be on at the same time for data synchronization.
- Check if your band is near your phone. The connection distance is within 5 meters.
- Make sure that your band is connected with your phone and the 3Plus Elite Series app.
Not receiving notifications:
- Make sure the notifications settings are turned on.
- Your smartphone must be within Bluetooth range of your 3Plus device.
Reset/restart your device:
- To reset your device, go to the 3Plus device’s APP screen. Select the Settings option, then select reset. Note that resetting your device will make the device revert back to factory settings.
- To restart your device, go to the 3Plus device’s APP screen. Select the Settings option, then select restart.
Note that restarting your device will still retain your
current activity data.
Battery not charging:
- Make sure the connected power source is working.
- Make sure the Micro-USB is firmly connected to the charging dock.
- Make sure the charging dock is connected in the correct orientation with the device.
Please visit our website for FAQs or contact our customer support if you’re still having issues.
11. Supported devices
iOS
iPhones using iOS 8.0 and higher.
Android
Android phones using Android 4.3 and above.
12. Product specifications
Display：TFT 80*160
Wristband material：TPU
Accelerometer sensor：3-axis
Heart rate monitor：Heart rate sensor
Bluetooth：BLE 4.0 Battery：100mAh
Water Resistance Rating: IP67
Weight：Approximately 25g
13. Remarks
*Please charge the device promptly when it has low power.
*Please use our standard charging clip.
*Please do not leave the device in a damp environment or expose it to liquid when charging.
*Please do not expose the device to extreme temperatures.
*Please do not expose the device to direct sunlight for long durations.
*Please do not place the device near a fire. Please avoid contact between the device and any sharp object.
*Please do not misuse the device, including but not limited to, falling, dismantling, dissembling, pressing, puncturing, baking, burning, etc.
*Please do not clean the device with an abrasive cleaner.
*Please keep it out of reach of infants as small parts may cause choking.
For the latest up-to-date manual version, please download
from http://support.3plususa.com.
How do I reset my 3Plus Lite?
- Open the 3Plus Elite Series app and tap on the menu icon in the top left corner and
select “Settings.” - Select the “Reset” option and tap the check mark at the bottom to confirm.
- Keep in mind that you still have to unpair the 3Plus Lite from your Bluetooth list in your
phone to pair the 3Plus Lite again.
How do I set reminders on my 3Plus Lite?
- Open the 3Plus Elite Series app and tap on the menu icon in the top left corner and
select “Reminders.” - Select the “Add a New Reminder” at the bottom of the screen. Select the type of
reminder you want to set by tapping on the arrow. Customize the time and date then
select “Save” to sync your new reminder to your 3Plus Lite. - The 3Plus Lite will vibrate twice and an icon will appear on the device when your
How do I use the sleep mode feature?
- You can manually turn on/off sleep mode through the app or on your device.i. Open the 3Plus Elite Series app and turn on the sleep mode on the home screen.ii. On the 3Plus Lite, hold down on the button for 3 seconds. The sleep mode
feature will turn on and you will see a new icon appear on the 3Plus Lite’s
screen. - You can automatically track your sleep quality by setting up a pre-set sleep schedule.i. Open the 3Plus Elite Series app and go the “Settings.” Select “Preset Sleep” and
set your sleep schedule by entering your Bed time and Awake Time. Switch the
“Auto Sleep” option to on and tap on “Save” to keep your preset sleep schedule.ii. The 3Plus Lite will now track your sleep patterns automatically during the preset
sleep schedule.
How long can the 3Plus Lite store my activity data for without syncing to the Elite Series app?
The 3Plus Lite can store your activity data for up to 5 days without syncing. If you forget to sync your data for 1 – 5 days, you will not lose the data for those days if you sync to the app by midnight on the fifth day. We recommend syncing your data to the app at least once a day.
How long does it take for the screen to timeout if I don’t use the 3Plus Lite?
The screen will timeout after 10 seconds.
The screen on my 3Plus Lite says “Card is full.” What does this mean?
This means that the 3Plus Lite has reached its maximum memory capacity for storing your activity data. You must sync the 3Plus Lite to the 3Plus Elite Series app to clear the data from the band.
Is the 3Plus Lite water resistant?
- Yes, the 3Plus Lite is IP67 water resistant. This means that the 3Plus Lite can handle
normal daily activities like water splashing when washing your hands or drizzle from light rain. However, you should not take this swimming and we do not recommend
wearing the device in the shower. - If the band gets wet, we recommend drying it off.