This Privacy Policy covers It’s Manual and the website itsmanual.com ("the Company," "We," "Our," or "Us"). The following additional terms, policies, and rules are expressly incorporated herein and form a binding part of this Agreement as if reproduced fully herein:
This Privacy Policy, and its associated notices and disclosures, are incorporated into and are subject to Our Global Terms of Use. Unless otherwise defined in this policy, all capitalized terms have the meaning given in the Global Terms of Use.
Ensuring the security of your data is a top priority for the Company. We implement significant technical and organizational measures to protect the personal information (“Personal Information”) of our visitors, users, and subscribers ("You" or "Your"). Therefore, we provide this privacy policy ("Privacy Policy" or "Policy") to inform you about our data practices, the types of information that we collect, and how we intend to use and share (collectively, "Process") that information. This Privacy Policy applies to Personal Information that is Processed by the Company in the course of our business, including through your use of the Services. Our company and our team members are committed to safeguarding your data and adhering to this Privacy Policy.
Your use of the Services and any Personal Information that you provide through the Services are subject at all times to this Privacy Policy, the Global Terms of Use, and any regional disclosures relevant to the place where you access the Services. Customers in California should refer to Section 8.2 of this Policy. Customers in the greater European Economic Area (EEA+) should refer to Section 8.3 of this Policy.
By accessing, browsing, or using any of the services that we provide, you acknowledge that you have read and understood this Policy and that you expressly consent to the processing described in this Policy. If you choose to make any of your Personal Information or other information publicly available via the Services, you acknowledge that you do so at your own risk.
Our privacy practices and the Personal Information that we collect directly from you or from third-party service providers (a "Third Party" or "Third Parties") depend on your relationship with us and any applicable laws and regulations. In this section, we describe some of the ways that we collect and use Personal Information and the legal bases for doing so. We strive to collect only the limited amount of information that is relevant for the purposes of Processing as described in this Policy and its related policies as noted in Section 1.0.
The data that we collect from or about you may include Personal Information, such as your name, email address, user name, and Internet Protocol (“IP”) address. Some of the ways that we process your Personal Information may include:
- Processing Personal Information from you when you visit or engage with Sites, Apps, Services, surveys, business or marketing events, and any occasion when we deliver programs and Services to you;
- Providing opportunities for you to sign up to receive specific information or Services wherein we may ask for your contact information (e.g. name and email address) so that we can fulfill your request;
- Processing certain technical information, including, but not limited to, navigational data, the name of the domain and host from which you access the Internet, the browser software you use and your operating system, and the date and time you access the Services, in order to provide improved Services administration, to enhance the quality of your experience when interacting with the Services, and to display interest-based ads for products and services that might be of interest to you; and/or
- Processing credit card and other financial information related to payments for commercial goods and Services that we provide to you at your request.
We may process supplemental information about you from Third Parties in order to verify the information that you have provided to us and to enhance our ability to provide you with customer support and information about our businesses, products, and Services. We may also occasionally offer optional Service features through a Third-Party application or service. Information about you from these Third Parties may be received by us if you choose to accept such offers.
Depending on how you use the Services, we and our Third-Party service providers may also use your Personal Information in certain other limited ways, including:
- Providing Information and Services that You Requested: We may use the Personal Information about you to provide you with information that you request, manage your account information and settings, respond to your questions and comments, provide access to certain areas and features, and permit you to register for online and in-person events.
The Company collects Personal Information from current, prospective, and former employees, their emergency contacts, and their beneficiaries as necessary (“Human Resources Data”). Certain sensitive Human Resources Data, such as details of health and disability, including mental health, medical leave, and maternity leave, are collected only where allowed by law and are used and disclosed only to fulfill legal requirements unless the employee provides consent for such collection or disclosure. We process your Human Resources Data only for our business purposes. Such uses include:
The uses provided are not all-inclusive, and We may collect similar or related information consistent with local laws and regulations, with notice provided or posted as consistent with applicable laws. To the extent allowed by law, employees can request access to correct, amend, or delete Personal Information by contacting the Company via the contact information in Section 10.
We may periodically send you information about us, our business partners, and upcoming special offers and events whenever you provide us with Personal Information, or when we obtain your Personal Information from Third Parties. You may decline these communications by following the instructions in Section 3.1.
---
We, as well as Third Parties that provide content, advertising, or other functionality on our sites, apps, and services, may use cookies, pixel tags, local storage, and other technologies ("Technologies") to automatically collect information about you when you access the Services through a computer, tablet, mobile phone, or other device ("Device").
Cookies are small text files placed in your Device’s browser to store your preferences. You can manage cookies by clicking the “Cookie Preferences” link in the footer of the Sites. If you choose not to allow our Service’s cookies, the Sites may not function correctly.
A pixel tag (or web beacon) collects information about your engagement on a site page.
We use Google Analytics to collect information about visitor behavior and demographics on some of our Services, which are not tied to any Personal Information. To learn more about Google Analytics, visit https://www.google.com/policies/privacy/partners/. You can opt out of Google’s data collection by visiting http://tools.google.com/dlpage/gaoptout.
Our use of these Technologies falls into the following categories:
To opt out of these Technologies, adjust your browser or device settings, or visit https://optout.networkadvertising.org/ for information on opting out of interest-based advertising.
We may utilize your Personal Information and other data to generate anonymized, pseudonymized, and/or aggregated (“De-identified”) data. De-identified data is structured to prevent identification and typically not considered Personal Information. This De-identified data may be used for research, analysis, analytics, and other legally permissible purposes. We may share De-identified information within the Company and with Third Parties for respective purposes.
You may opt out of Our Processing of Your Personal Information by contacting us through the Privacy Rights Request form at https://itsmanual.com/contact-us/. You need to provide adequate information for us to identify you and your account. We may contact you to complete your request. Complete removal of your Personal Information will result in the loss of your ability to access and use the Services.
Before we use your Personal Information for any new purpose not previously authorized by you, we will inform you about the new purpose and give you the opportunity to opt out.
We will strive to obtain your explicit consent (opt-in) where such consent is required by law before disclosing your Personal Information to a Third Party or Processing it for a purpose other than its original purpose or the purpose subsequently authorized by you.
An "Unsubscribe" link is included in the body of our unsolicited marketing or informational emails for you to opt-out of future communications. While you may continue to receive emails regarding purchases, transactions, or support-related matters, you cannot opt out of emails statutorily required to be sent unless you sever your relationship with us.
Any Personal Information received within an employment relationship will be used solely for employment-related purposes as detailed in section 2.4. If we intend to utilize this Personal Information for other purposes, employees will be given the opportunity to opt out of such uses.
Modern browsers offer default security features, hence our Sites do not recognize or respond to outdated DNT signals. New users will be prompted to set cookie and privacy preferences.
We do not sell, share, or disclose Personal Information about You unless You allow Us to do so or as described in this Privacy Policy. We require Third Parties to protect Personal Information with standards similar to Our own and to notify Us if they cannot meet this obligation.
We may share Personal Information with Third Parties providing services on Our behalf, such as IT services, information provision, payment processing, fraud prevention, and customer service activities. Payment information is used and shared solely for order processing. Contracts with service providers prohibit the use or sharing of Personal Information other than for contracted services or legal compliance.
We may offer features allowing access or content sharing with Third Party services. Only necessary Personal Information is shared to enable the chosen feature as long as it is used. Information sharing with Third Parties is subject to their respective privacy policies. Opt-out options for Third Party features are available at any time.
We may share Personal Information with Our business partners and affiliates for internal business purposes or to provide products or services as requested. Personal Information may be shared with business partners for joint product/service offerings or others of potential interest. Contracts with affiliates and partners ensure confidentiality and limit Personal Information use to its intended purpose.
Information about You may be disclosed by Us if required by law, public authorities, litigation, contract enforcement, debt collection, or for protection against harm, financial loss, or illegal activities. Server log data containing IP addresses may be shared with law enforcement authorities as necessary to help investigations.
We may disclose or transfer Your information in the event of business transactions like reorganizations, mergers, acquisitions, or bankruptcy proceedings. If such an event occurs, efforts will be made to instruct the recipient on maintaining consistency with this Privacy Policy.
Personal Information may be stored globally, including on Our servers, affiliates’ servers, and service providers' servers in regions like the United States and European Union. By providing information, You consent to the storage of Personal Information in these locations.
You may confirm whether We are Processing Your Personal Information, request access to Your Personal Information, and ask that We correct, amend, or delete Your Personal Information. You may use any methods outlined in this Privacy Policy to request access, receive, restrict Processing, seek rectification, or request erasure of Your Personal Information. Requests will be processed in compliance with applicable laws and this Privacy Policy.
We will make efforts to provide You with access to Your Personal Information, with certain exceptions such as legal privilege, the compromise of others’ privacy or rights, or disproportionate burden. If access is restricted in any instance, We will explain the reasons and provide a contact point for further inquiries. We will verify Your identity before granting access or making changes to Your Personal Information.
We retain Personal Information received according to this Privacy Policy for as long as You use Our Services or as required to fulfill collection purposes, provide products, resolve disputes, establish legal defenses, conduct audits, pursue business goals, enforce agreements, and comply with laws.
While We employ technical and organizational measures to protect Your Personal Information, We cannot guarantee the security of transmitted information. You are responsible for safeguarding Your passwords. If You suspect a security breach, notify Us at https://itsmanual.com/contact-us/
Our services are not marketed to individuals under 13 years old or in jurisdictions where they must be above 18. Minors are not allowed to use the Services without authorization. We do not intend to collect or maintain Personal Information from Minors under 13. Parents or guardians can request a Minor’s account termination by contacting Us at https://itsmanual.com/contact-us/
We adhere to privacy regulations in the United States and Canada, particularly California laws. California residents have rights to know what Personal Information is collected, the purposes, sharing partners, and rights to access, deletion, and opt-out of information “sales.” For more details and requests, review the California Privacy Notice.
Compliance with laws in the European Economic Area and European Union is upheld. Disclosures for the EEA+ region are accessible in the Global Terms of Use.
Our Services may link to Third Party websites with differing privacy measures. We do not endorse or control these websites and advise reviewing their privacy policies before sharing Personal Information. Third Parties may share user information with Us under their own policies.
We may update this Privacy Policy periodically. If there are material changes, We will notify You via email or as required by law. We recommend reviewing this Privacy Policy regularly to understand how Your information is used, protected, and to stay informed of any Policy modifications. Changes to the Privacy Policy will be effective immediately upon posting athttps://itsmanual.com/privacy-policy/. You can check the “LAST UPDATED” date above to see the latest update. Your continued use of the Site after Policy changes indicates Your acceptance, except that any material change does not apply retroactively to prior claims or disputes between You and Us. Please note that this Policy may not reflect recent legislation changes.