1080P FHD AutoFocus Webcam
N930E
User Manual
Scan the QR code or visit our link to download the latest manual here: nexigo.com/manuals
https://drive.google.com/file/d/1_xbgTW81zCBSeai0O-VwiGH1Cu9CEJI1/view?usp=sharing
WELCOME TO THE MEXICO FAMILY!
Thank you for choosing the NexiGo N930E FHD Webcam!
You are now part of an exclusive club: the Mexico family!
It’s our job to make sure you enjoy your membership. If you have any problems please contact us at [email protected] anytime for further assistance. Make sure to register your purchase at nexigo.com/warranty within 14 days of the delivery date to extend your warranty coverage to TWO Years!
From all of us here in Mexico, we want to welcome you again to the family. We thank you deeply for your trust and for your business. We know you’ll love it here. We look forward to serving you again in the near future.
Yours Sincerely,
The Mexico Team
CONTACT INFORMATION
Website: www.nexigo.com
Manufacturer: Nexight INC
E-mail: [email protected]
Tel: +1(458) 215-6088
Address: 11075 SW 11th St, Beaverton, OR, 97005, US
MEXICO WEBCAM SETTINGS SOFTWARE
NexiGo is proud to introduce the new NexiGo Webcam Settings software! Free of charge to all our loyal NexiGo customers, use it to enhance your experience with your webcam. Just head on over to nexigo.com/software to download it. The NexiGo Webcam Settings software allows you to change almost every setting for your webcam. From brightness to focus, from saturation to hue, find the look that highlights the best you!
Download the NexiGo
Webcam Setting Software
nexigo.com/software
PRODUCT OVERVIEW
- Power Indicator
- FHD Lens
- Noise Reduction Microphone
- Light Adjustment Touch Control
- Flexible Clip/Base
- 1/4″ Tripod Screw Hole
PACKAGE INCLUDES
1 x FHD Webcam
1 x User Manual
2 x Privacy Cover
SPECIFICATION
| Video resolution | 1920×1080@30fps, 1280×720@30fps, 640×480@30fps |
| Sensor | 1/2.7 inch 2.0 Megapixel CMOS image sensor |
| Focus type | Auto Focus |
| Field of view | D=74°/H=67°/V42° |
| Application support | Chat software: Skype, FaceTime, Zoom, Microsoft Teams, Hangouts, etc. Streaming software: Open Broadcaster Software and Xsplit Photo or video: Using the system Camera App (Camera for Windows, Photo Booth for macOS) |
| System requirements | • Windows 7/8/10 or above • macOS 10.7 or above • Chrome OS V29.01547 or above |
SETTING UP YOUR WEBCAM
- PLACE/POSITION YOUR WEBCAM
- CONNECT THE WEBCAM TO YOUR COMPUTER USING THE USB CABLE
Notes:
- Make sure you are connected to your network before starting the setup.
- If you cannot use the camera within other apps, you will need to enable access.
- In Windows: Select Settings>Privacy>Camera, turn on, and allow apps to access your camera.
- On Mac: Select Apple menu>System Preferences> Security & Privacy>Privacy>Camera, and select which apps you want to use the camera. If you still have trouble connecting to the Webcam, please refer to the FAQ sections starting from Page 8.
3A. VIEW YOUR CAMERA: Windows
Windows users can use the Camera app, which is pre-installed with Windows. To find the Camera app type “camera” (without the quotation marks) in the search bar at the bottom of the screen and press enter. Alternatively, go to the Start menu at the bottom right corner of the screen and left-click. Scroll through the list of programs there until you get to the “C” section, the Camera application will be listed there. To view your webcam video you may need to select “the NexiGo camera” from the list of other devices. At the top right or left of your screen click the cycle camera icon (the arrow chasing itself, not the gear), and keep switching until you get to the NexiGo webcam.
3B. VIEW YOUR CAMERA: Mac
Mac users can use the Photo Booth app, which is pre-installed with the OS. This will allow you to preview the camera images, capture still frames, and record video clips. To begin, select the Finder button, click Applications, and select Photo Booth.
Alternately, click the Search button in your menu bar, type “photo booth” (without the quotation marks), and press return. To see an image from your camera in Photo Booth, you may need to select the camera from the list of attached devices in the app. At the top of your screen, click Camera in the app menu, and select the Full HD Webcam from the list of options.
VIDEO CALLING REQUIREMENTS
- A computer with speakers (or a headset), your NexiGo webcam, and a microphone;
- Install a video-calling application such as Skype, FaceTime, Zoom, or Hangouts. (Both parties need a webcam and the same video application.)
FCC REQUIREMENT
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
FAQ
Q1: How do I know if my camera is being recognized by the system?
A: Connect the camera to any USB 2.0 or USB 3.0 port.
It will take a few seconds for the camera to be recognized after it is connected to the system. To ensure the camera has been installed correctly on a Windows computer; check under Control Panel> System and Security>Device Manager.
To verify the webcam is connected on a Mac computer, click the Apple menu (in the top left corner of your screen) and then click About this Mac. Click on System Report from the pop-up window that appears. The System Information window for your Mac will appear. Navigate to the USB section and check if the webcam is listed as a connected device (like the photo below):
Q2: What is the video recording frame rate?
A: The NexiGo webcam captures clear images and can record video at 1080p/30fps in a well-lit environment.
The quality of the signal can be affected by low bandwidth availability or insufficient lighting. This can cause the frame rate to drop to 1080p/20fps, or possibly even lower.
Q3: What can I do if the images or video are an abnormal color? How do adjust image parameters such as brightness or contrast?
A: Please ensure that the light in your environment is free of unique tones or intense light sources. Things such as walls/floors/other large-area non-standard light sources, including areas with colored or intense light. In such environments photographed pictures are subjected to color cast due to the lighting impact of these light sources.
For Windows & Mac:
Using the NexiGo Webcam Setting Software, you can adjust the image parameter you want according to your needs.
Note: Download the NexiGo Webcam Setting Software from nexigo.com/software.
Q4: Why is my video not in 1080p in my video calling application?
A: Check the video output settings in your video capture software, these may be set to a lower capture format. There are various constraints on the system that could impede the ability to attain a 1080p video calling session. They center around processing power (i.e. CPU speed) and available network bandwidth. In all cases, review the requirements from the video calling application. They will guide as to the system performance required as well as the necessary bandwidth.
Q5: How to use the webcam privacy shutter?
A: Step 1. Remove 3M tape backing on the back of the privacy cover.
Step 2. Attach the cover to the webcam lens and press firmly.
Step 3. Open/close the cover as needed.
Q6: Why does my screen go blank or black while trying to preview images?
A: There are several reasons this could happen:
- There is something wrong with the USB port.
Please use a different USB port or another PC and test the camera again. - The PC does not recognize the camera device.
- The operating system and computer configuration do not satisfy the requirements of the camera. Please check your system specifications.
- The video preview feature of the application is not turned on, or the application has a privacy feature that prohibits access to the camera. Please try with a different application.
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nexigo.com/warranty
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