PTron B09CQG76TC 992 ANC True Wireless Earbuds

Important Note

• Fully charge your new pTron device that comes with a built-in battery before using it for the first time.
• All our gadgets are made with utmost care and precision and also carry the brand warranty.
• To avail warranty, Product Registration is Mandatory at http://warranty.ptron.in
• The brand reserves the right to change the warranty process and warranty terms & conditions without prior notice to the consumers.
• The brand reserves the right to change/modify the product design and product specifications to improve the product or as per the business need.

How Do I Claim For A Warranty?

• Online Channels
  Please reach out to us through the Warranty Claim form provided on the patron. in, or email to [email protected] While claiming, please share the details of the purchase order/bill/invoice/product images along with the product-related complaint.
• Offline Channels
  For purchases made through Offline channels – retail stores/partners, please reach out to the same retail store/partner from where the original purchase was made.
  While claiming the warranty, please produce the details of the purchase order/bill/invoice along with the physical product and the related accessories.

What is Covered in Warranty?

• Manufacturing defects in materials and workmanship of the product ONLY. This warranty applies when the product is used under normal conditions and the purpose for which the product was designed.
• No warranty on product accessories such as silicone ear tips, ear hooks, small charging USB cables, smartwatch/smart band straps
• Please read through the complete warranty details at https://ptron.in/pages/repair-service-warranty

Customer Care Details

• Telephone: 040 – 67138888 | Working Hours: 9am – 6pm, Monday to Saturday
• Email Id: [email protected]

Safety Precautions

• Please keep this device away from extreme heat, liquids, humidity, or corrosive environment.
• Please don’t over-charge the product as it will decrease the service life of the battery.
• Using incompatible USB cables or high voltage chargers can damage the product & void the product warranty. We strongly recommend using a good quality DC5V-1A charger & the USB cable included in the package.
• This product or the Bluetooth function should not be used during charging.
• Don’t jam the ports such as the charger port, LED port, etc.
• It is recommended to utilize the product below the maximum volume in order to protect hearing and extend the earbuds’ service life.
• Please don’t open/temper the product or the product’s battery.
• Please keep the product out of children’s reach.
• Dispose of the product responsibly and adhere to your local authority guidelines.

pTron Bassbuds Duo True Wireless Stereo Earbuds

Control Buttons Description

Smart Power On & Pairing

1. Open the charging case Or Touch TSA on both the earbuds for 3 seconds.
2. Wait for 2-3 seconds L & R earbuds pair to each other.
3. Turn on the Bluetooth on your phone & search “pTron TWS” to connect with the device.

Note: TSA stands for Touch Sensitive Area

Smart Power Off
Touch TSA on both the earbuds for 3 seconds Or Keep both the earbuds into the charging case and close it properly.

Note: TSA stands for Touch Sensitive Area

Connectivity Bluetooth Automatic:
Just turn on the Bluetooth earbuds. They will automatically connect to the last connected device (Instant wake & pair technology).

Calling or Music through Mono & Dual Buds:
Mono Bud Use – Just place the right or left earbud back into the charging case. Dual Buds Use – Use left & right earbuds together.

Voice Assistant Activation:
Touch TSA on either earbud for 2-3 seconds.

Call &Music Functions:

• Answer/Hangup a Phone Call- Touch TSA on either earbud once. Reject a Phone Call Touch TSA on either earbud for 2 seconds. Music Play/Pause Touch TSA on either earbud once. Next Song – Touch TSA on right
• earbud twice. Previous Song – Touch TSA on earbud twice. Redial – Touch TSA on right earbud thrice.

Charging the Earbuds

1. Place both the earbuds into the charging case properly. The earbuds will power off automatically when placed into the case.
2. Earbuds LED will start glowing red, which means it is on charging. After full charge earbuds LED light will stop blinking.
3. Charging case LED light will be blue during charging the earbuds. It will turn off when earbuds are fully charged.

Charging the Case

1. Connect the C-Type cable to the case and the USB end to a 5V power source.
2. The Red light indicator in the front of the charging case will start blinking.
3. When the case is fully charged, Red light will be steady. Remove the charging case from the power supply.

Caution
Using incompattible USB cable or high voltage chargers can damage the product & void the product warranty. We strongly recommend using DC5V-1A chargers & the USB cable included in the package.

Troubleshooting

Scenario 1: One Earbud is Not Working

1. Place both the earbuds in the charging case.
2. Take out both the earbuds together from the charging case.
3. Wait until L & R earbuds pair to each other.
4. After successful matching, only 1 earbud will flash Blue & Red light.
5. Turn ON the Bluetooth on your phone, search for “pTron TWS” & connect.

Scenario 2: Earbuds Not Connecting/Scanning

1. Place both the earbuds in the charging case.
2. Take out both the earbuds together from the charging case.

Bassbuds Pro
True Wireless Stereo Earbuds

Instruction Manual

Button Operations

Power ON:
Take out Both the Earbuds from the charging case, it will get ON automatically.
Otherwise, touch both earbuds for 3 seconds.
Earbuds will get Power ON and you will hear a voice prompt “pTron Bassbuds Pro Power ON”.
Power OFF:
Touch both the earbuds for 5 seconds or keep them inside the charging box to Power OFF. You will hear a voice prompt “pTron BassBuds Pro Power OFF”.
Song Play/Pause:
Tap once on either earbud.
Next Song:
Tap twice on the Right earbud.
Previous Song:
Tap twice on the Left earbud.
Google Assistant Function:
Tap 3 times on either earbud.
Call Receive/Hang-up:
Tap once on either earbud.
Call Reject:
Touch either earbuds for 2 seconds.
Video Link:
https://youtu.be/NhIda0HMilY
Video QR Code:
Scan to watch the product demo and troubleshooting

https://youtu.be/NhIda0HMilY

Bluetooth Pairing & Connect

1. Take out both the earbuds from the charging box, it will get ON be automatic. Otherwise, touch both the earbuds for
2. seconds. Make sure that both earbuds should be within 1 Meter range. When you Power ON both the earbuds for the first time,
   both will flash Blue & red light alternatively. Within 5 seconds both the earbuds will match each other & only one earbud will flash Blue & red light alternatively.
3. When you Power ON both the earbuds for the second time, both the earbuds will pair to each other within 2 seconds.
4. After Pairing to each other, now turn ON the Bluetooth of your device & search for “pTron BassBuds Pro” & get connected.

Product Features

1. “pTron BassBuds Pro” TWS doesn’t fix to the Master-Slave headset. Master & Slave will switch automatically & either earbud connected to the phone will become  Master.
2. Compatible with All Bluetooth devices & supports
3. channel Hi-Fi stereo music playback.
4. “pTron BassBuds Pro” available with binaural call function. Both the earbuds have a high sensitive microphones.
5. Single earbud can also be used for music & Call functions.
6. Digital LCD display charging case will show the exact battery power available in the case.

Note: Please charge both the earbuds to 100% before use.

Specifications

Frequently Asked Questions

1. Can we use only one earbuds?
   Yes, either earbuds can be used alone for music & call function.
2. How to connect Single earbud?
   Just Power ON either earbuds & search for new “pTron BassBuds Pro” on your Bluetooth device and get it connected to use single earbud.
3. If only one earbud plays?
   Power OFF both the earbuds & Bluetooth on your device. Then Power ON both the earbuds together & wait for 5 seconds to get paired with each other.
   Once they get paired with each, only one earbud will flash Blue & Redlight alternatively. Now, turn ON Bluetooth on your device & get it connected.
4. Is Google Voice Function there?
   Yes, just tap either earbuds for 3 times, Google Assistance function will get activated.
5. Connectivity?
   It supports all Bluetooth featured devices like Android/iOS/Windows/Smart LED TV’s etc.
6. Charging?
   To charge the earbuds, place them inside the charging case. To charge the charging case use Type-C USB cable provided with the product & connect with your mobile phone adapter or USB power source.

Disclaimer

The colors and specifications shown/mentioned in the user manual may differ from the actual product. The images shown are for representation purposes only.
Other product logos and company names mentioned herein may be trademarks or trade names of their respective owners.