technicolor TG588V Utility Warehouse V2 ADSL VDSL Router

Thanks for choosing UW as your broadband provider
We know you want to get online quickly but please take a few minutes to read this guide. It’s full of useful information on how to setup your router and get the best possible service.

Start

Before you start use the stand to get your router in an upright position.

Check

Your activation date
Please wait until we’ve activated your broadband before you setup your router. You’ll find your activation date in the letter that came with your broadband router box. Your service could go live anytime up to midnight on this date.

Find

Your master socket

• Unplug any existing equipment from your master socket. Connecting your router to the master socket will give you the best broadband speed.
• The master socket is usually slightly larger than a normal phone socket and often has a horizontal line in the middle. It might also have a BT or Openreach logo.

Can’t find your master socket?
Don’t worry, you can connect your router to a convenient phone socket. Your broadband should still work but may not perform as well.

Tip
You can find the master socket by following the phone line that comes into your property from outside.

Plug in

If you have a standard master socket you’ll need to use a microfilter for every socket in your property that has a device connected to it.

1. Insert the microfilter in the standard master socket.
2. Connect your telephone cable into the microfilter socket labelled ‘phone’ and the DSL cable into the socket labelled ‘DSL’.
3. Connect the other end of the DSL cable into the grey socket labelled ‘DSL’ on the back of the router.
4. Assemble the power supply by sliding the plug into the slot on the power adaptor and connect it to the router.

Turn on the main switch and push the black on/off button on the back of the router. A sequence of lights will come on and may take a minute or two to stabilise.

Remember
You’ll need to connect a filter to every telephone socket that is in use in your property. You can order additional filters by calling us on 0333 777 0555.

If you have a pre-filtered master socket you won’t need to use microfilters in your property.

1. Connect your telephone cable into the larger of the two sockets on the pre-filtered master socket, and the DSL cable into the smaller socket.
2. Connect the other end of the DSL cable into the grey socket labelled ‘DSL’ on the back of the router.
3. Assemble the power supply by sliding the plug into the slot on the power adapter and connect it to the router.

• Turn on the main switch and push the black on/off button on the back of the router.
• A sequence of lights will come on and may take a minute or two to stabilise.

Connect

Wireless Connections
Go to your device settings and make sure your Wi-Fi is turned on.

1. You’ll see all available wireless networks. Click on your wireless network (you can find your network name on the Wireless Settings Card).
2. Enter the wireless key from your Wireless Settings Card when prompted. Click ‘Join’ or ‘Connect’.

How you connect to the internet varies from device to device. If you’re unsure, please check the manufacturer’s instructions.
If you have WPS (Wi-Fi Protected Setup) enabled on your device, you can connect automatically rather than searching for the network and typing in the wireless key. Just press the WPS button on the side of your router and then press the WPS button on your wireless device to connect to the internet.

Wired Connections

• Plug one end of the Ethernet cable into one of the yellow ports on the back of the router.
• Plug the other end into the port on your computer with this symbol on a PC or this symbol <…> on a Mac.

Tip
Your network name and wireless key are also printed on the back of your router.

Help

Having trouble connecting?
There are some simple steps you can take before calling us.

• Check that everything is connected properly. Refer to pages 6 and 7 to see what your setup should look like.
• Check the power light on the router is on. If it’s not, please make sure that your power supply is plugged in properly.
• Check that Wi-Fi is enabled on your device if you’re connecting wirelessly.
• Check you’ve entered the details on your Wireless Settings Card correctly.
• Restart your equipment. Push the black on/off button on the back of the router. After 20 seconds, push the on/off button again. A sequence of lights will come on which may take a minute or two to stabilise. Now try connecting to the internet again.

Tip
Visit uw.link/router-set-up to watch a quick video walk-through of setting up a router.

Still need help?
If you’ve followed all the steps in this guide and are still experiencing difficulties, please call us on 0333 777 0777 or visit uw.co.uk/help

Broadband problems solved

We’re here to help
If you have a query, or would like assistance in setting up your value router, please email us: uw.co.uk/help/contact-us
Alternatively, call Technical Support experts on either 0333 777 0555 for residential customers, or 0344 815 0040 for business customers.
Monday to Friday: 8am – 8pm
Saturday: 9am – 4.30pm
Calls to these numbers are charged at standard national rates – or FREE when called from UW landlines and any mobile as part of an inclusive call bundle.

Utility Warehouse
508 Edgware Road
The Hyde, London
NW9 5AB
UWVRSG102112

Combination Internet and Telephone modems purchased or received in new or used condition from third-party retailers are not certified for use with the Cox network.

Troubleshooting

The lights indicate the current status of your WiFi modem. To troubleshoot any connection problems, use the table below.

Note: To learn more about speed tests results, see Understanding Speed Test Results.

Technicolor CGA0101 User Manual, Admin Login Details

Package Contents
 CGA0101 cable modem * 1
 Quick Installation Guide * 1
 RJ-45 CAT 5e cable * 1
 12 V/1.5 A Power Adaptor * 1
 Telephone cord * 1

Rear Panel and Hardware Connection

This chapter describes the proper steps for connecting your cable modem. Please be sure to follow the steps in the sequence outlined below. Failure to do so could result in improper operation or failure of your cable modem.
Please be reminded this product CGA0101 is designed to stand in vertical position in order to keep the ventilation as clear as possible. Please do not put it down horizontally.

Step 1: Connect a cable by feeding the F-connector on the back of the cable modem. Ensure the
center conductor of the 75 ohm coaxial cable is inserted directly into the center of the F-connector.
Secure the coaxial cable by carefully threading the outer shell of the coaxial cable connector onto the
F-connector in a clockwise direction until tight. Be careful not to over-tighten the connector or you may
damage either the connector or the cable modem.

Step 2: Connect the cable modem to IEEE 802.3 10Base-T / 802.3u 100Base-TX / 802.3ab 1000Base-T Network using a RJ-45 male-terminated Ethernet cable. This cable modem equips with two Ethernet ports, you can connect two PCs to the cable modem at the same time if necessary.

Step 3: Connect the telephone sets to TEL. Use RJ-11 telephone line to connect TEL port on the cable modem and telephone socket on telephone

Step 4: Connect the AC Adapter to the cable modem by inserting the barrel-shaped connector into the mating power connector on the back of the cable modem. Exercise carefully to ensure the connectors are properly aligned prior to insertion and ensure the two connectors engage completely. The cable modem is shipped with an AC adapter. Remember to use only power adapter that came with the cable modem. Other power adapters might have voltages that are not correct for your particular cable modem. Using a power adapter with the wrong voltage can damage the cable modem.

Step 5: Adjust the antenna if necessary.

Step 6:The screen of the coaxial cable is intended to be connected to earth in the building installation

Front Panel & LEDs
There are nine Light-Emitting-Diodes (LEDs) located on the front panel top provide status information to the user.

Accessing the Web Management
For easy-changing the default settings, a Web-based GUI is built-in for your access. Use the following procedures to login to your CGA0101. 1. Open your web browser. Type the default IP address of the CGA0101 (e.g. http://192.168.0.1) and press Enter.

Configuring Your WAN Connection

The DHCP page allows you to activate/deactivate the DHCP server function of the CGA0101, and, if the DHCP server is activated, to see DHCP leases it has provided.

Enable CGA0101’s DHCP server to allocate IP address to the connected LAN client (PC) and configure the Starting Local Address to be issued. You can also set the maximum number of PCs to which the CGA0101 will issue IP addresses and the release time (in second)

Check your CGA0101 Access Information

There is a label pasted to the bottom of CGA0101 case. In that label, you can obtain following information. Pls note, following label is just an example, each CGA0101 has their own label and setting value. Pls follow your label information to access and configure CGA0101. In normal case, you don’t need to change anything, all setting have been set and work properly.

SSID: CGA0101_8C9D WPA2-PSK(TKIP+AES)
Web Management: http://192.168.0.
1login: admin
password: password

SSID: This is used for your CGA0101 wireless setting use, and, this setting has already been set to your CGA0101.

WPA Pre-Shared Key: This is the password for your wireless client when connecting to CGA0101. You will be asked to key in this password so as to connect via wireless connection. Web Management: This is the URL when you like to access to CGA0101. You can simply type http://192.168.0.1 in Microsoft Internet Explorer or any other internet browser to access CGA0101 web management page.

Login: This is the value when accessing CGA0101 web management page. You will be asked to key in this default value to access CGA0101. Password: This is the value when accessing CGA0101 web management page. You will be asked to key in this default value to access CGA0101. Login and Reset Instructions

CGA0101 Wireless Cable Gateway Quick Installation GuideFederal Communication Commission Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To maintain compliance with FCC RF exposure compliance requirements, please follow operation instruction as documented in this manual.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This device is intended only for OEM integrators under the following conditions: 1) The antenna must be installed such that 20 cm is maintained between the antenna. 2) The transmitter module may not be co-located with any other transmitter or antenna. As long as 2 conditions above are met, further transmitter test will not be required. However, the OEM integrator is still responsible for testing their end-product for any additional compliance requirements required with this module installed (for example, digital device emissions, PC peripheral requirements, etc.).

IMPORTANT NOTE: In the event that these conditions can not be met (for example certain laptop configurations or co-location with another transmitter), then the FCC authorization is no longer considered valid and the FCC ID can not be used on the final product. In these circumstances, the OEM integrator will be responsible for re-evaluating the end product (including the transmitter) and obtaining a separate FCC authorization.

Manual Information To the End User
The OEM integrator has to be aware not to provide information to the end user regarding how to install or remove this RF module in the user’s manual of the end product which integrates this module.

The users manual for OEM integrators must include the following information in a prominent location “IMPORTANT NOTE: To comply with FCC RF exposure compliance requirements. The antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Statement

This device complies with Class B Part 15 of the FCC Rules. The device generates, uses and can radiate radio frequency energy and, if not installed and used as instructed, may cause harmful interference to radio communication. Only Coaxial cables are to be used with this device in order to ensure compliance with FCC emissions limits. Accessories connected to this device by the user must comply with FCC Class B limits. The manufacturer is not responsible for any interference which results from use of improper cables, or which results from unauthorized changes or modifications to the device. “A Minimum 26 AWG Line Core should be used for connection to the cable modem”

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Download Technicolor CGA0101 User Manual, Admin Login Details Manual [PDF]

References

• User Manual