To get started please see the video below.
If you have connection problems or that only one of your earphones is working, please follow the following steps in the video below.
1. PAIRING
FIRST TIME PAIRING
1.1 – Put the earphones into the charging case and remove them again. Indicator light will flash blue three times.
1.2 – Hold the earphones close to each other. Left and right earphones will pair automatically.
Upon successful pairing, the indicator light on the left (L) earphone will stop flashing and the right (R) earphone will flash slowly.
1.3 – Open Bluetooth settings on your phone and connect to Urbanista Stockholm.
RESET EARPHONES – Put the earphones into the charging case.
Make sure the charging case is charged and that the indicator lights are on.
Hold right (R) and left (L) logo simultaneously for 10 seconds.
Now you can go back to the top and pair your earphones again.
2. TOUCH CONTROLS
Via the logo button 
TURN ON – Remove earphones from the charging case OR Touch the (L) and (R) logo for 2 seconds. The indicator light will flash blue three times.
TURN OFF – Place earphones in the charging case OR Touch either the right (R) or left (L) logo for 5 seconds. The indicator light will flash blue three times.
TURN ON VOICE ASSISTANT – Touch the logo twice (R).
TURN OFF VOICE ASSISTANT – Touch the (L) or (R) logo once.
ANSWER A CALL – Touch the logo twice on the right (R) or left (L) earphone.
END A CALL – Touch the logo twice on the right (R) or left (L) earphone.
REJECT A CALL – Touch and hold the logo on the right (R) or left (L) earphone for 2 seconds.
PLAY MUSIC – Touch the logo twice on the left (L) earphone. PAUSE MUSIC – Touch the logo twice on the left (L) earphone.
ADJUST THE VOLUME (+) – Touch the logo once on the right (R) earphone.
ADJUST THE VOLUME (-) – Touch the logo once on the left (L) earphone.
SKIP A TRACK FORWARD – Touch the logo on the right (R) earphone for 2 seconds.
SKIP A TRACK BACKWARD – Touch the logo on the left (L) earphone for 2 seconds.
The microphone is on the right (R) earphone.
3. CHARGING CASE
The earbuds will charge automatically when placed in the case. The indicator light will flash red during charging.
BATTERY CHARGE:
- 0-25%: Light flashes 1 time.
- 26-50%: Light flashes 2 times.
- 51-75%: Light flashes 3 times.
- 76-99%: Light flashes 4 times.
- 100%: Solid light.
LOW-POWER WARNING – When your battery power is running low, there will be a “beep” and 15 minutes playtime left before the earphones power off automatically.
WARRANTY
URBANISTA ONE YEAR LIMITED WARRANTY
All Urbanista earphones are designed and manufactured to meet high expectations and to provide the best customer experience.
We are devoted to producing only high quality items featuring the latest technology. However, in exceptional cases, electronic products may have malfunctions due to manufacturing defects. That is why we offer a full one (1) year warranty from the date of original retail purchase, which covers defects in materials and workmanship.
Urbanista AB hereby warrants that, under normal use, this product will be free from defects in materials and workmanship for a period of one (1) year starting with the original retail purchase date. The replacement warranty is valid only if the original proof of purchase issued to the purchaser, specifying the date of purchase, is presented with the product to be replaced.
How does it work? If you believe this product is defective, carefully repack the unit and return the product to your authorized dealer within the warranty period, with the original proof of purchase. Your authorized dealer will replace the product, provided a defect in materials or workmanship is identified. Should your authorized dealer not have the equivalent product or color in stock, Urbanista AB will promptly provide you with a new product.
This limited replacement warranty does not apply in cases of abuse or misuse of the product, use contrary to the Urbanista AB instructions, ordinary wear and tear, incorrect connection, force majeure or unauthorized repair. Any lawsuit for breach of this limited warranty shall be com-menced, if at all, within one (1) year of the date that the claim accrues.
Urbanista AB shall not be liable for special, indirect, incidental or consequential damages resulting from the use or the inability to use this product, regardless of the legal theory on which the claim is based.
This warranty gives you specific legal rights, and you may have oth-er rights, which vary from country to country. This warranty does not restrict the rights of the consumer mandated under applicable laws. This product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. This product was produced after April 1st, 2019.
IMPORTANT SAFETY INSTRUCTIONS
WARNINGS
- Not suitable for children under age three: it contains small parts which may be a choking hazard.
- Choose a low volume setting before using the headphones.
- Long-term exposure to loud music or sounds may cause hearing damage. It is best to avoid high volume levels when using these headphones, especially for extended periods.
- Do not use these headphones when operating a motor vehicle, a bicycle, machinery or where your inability to hear outside sounds may present a danger to you or to others.
CAUTIONS
- Using these headphones limits your ability to hear noises around you, regardless of listening volume. Please be cautious when using these headphones.
- Do not drop, sit on, or allow the headphones to be immersed in water.
For any questions or concerns contact:
[email protected]
PHOENIX TESTLAB GmbH, operating as a Registered Certification Body (RCB ID: 204) with respect to Japan, declares that the listed product complies with the Technical Regulations Conformity Certification of Specified Radio Equipment (ordinance of MPT No. 37, 1981), Article 2, Paragraph 1, Item 19.
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1. PAIRING
FIRST TIME PAIRING
1.1 – Put the earphones into the charging case and remove them again. Indicator light will flash blue three times.
1.2 – Hold the earphones close to each other. Left and right earphones will pair automatically.
Upon successful pairing, the indicator light on the left (L) earphone will stop flashing and the right (R) earphone will flash slowly.
1.3 – Open Bluetooth settings on your phone and connect to Urbanista Paris.
RESET EARPHONES – Put the earphones into the charging case.
- Make sure the charging case is charged and that the indicator lights are on.
- Hold right (R) and left (L) logo simultaneously for 10 seconds.
- Now you can go back to the top and pair your earphones again.
2. TOUCH CONTROLS
Via the logo button 
TURN ON – Remove earphones from the charging case OR Touch the (L) and (R) logo for 2 seconds. The indicator light will flash blue three times.
TURN OFF – Place earphones in the charging case OR Touch either the right (R) or left (L) logo for 5 seconds. The indicator light will flash blue three times.
TURN ON VOICE ASSISTANT – Touch the logo twice (R).
TURN OFF VOICE ASSISTANT – Touch the (L) or (R) logo once.
ANSWER A CALL – Touch the logo twice on the right (R) or left (L) earphone.
END A CALL – Touch the logo twice on the right (R) or left (L) earphone.
REJECT A CALL – Touch and hold the logo on the right (R) or left (L) earphone for 2 seconds.
PLAY MUSIC – Touch the logo twice on the left (L) earphone. PAUSE MUSIC – Touch the logo twice on the left (L) earphone.
ADJUST THE VOLUME (+) – Touch the logo once on the right (R) earphone.
ADJUST THE VOLUME (-) – Touch the logo once on the left (L) earphone.
SKIP A TRACK FORWARD – Touch the logo on the right (R) earphone for 2 seconds.
SKIP A TRACK BACKWARD – Touch the logo on the left (L) earphone for 2 seconds.
The microphone is on the right (R) earphone.
3. CHARGING CASE
The earbuds will charge automatically when placed in the case. The indicator light will flash red during charging.
BATTERY CHARGE:
- 0-25%: Light flashes 1 time.
- 26-50%: Light flashes 2 times.
- 51-75%: Light flashes 3 times.
- 76-99%: Light flashes 4 times.
- 100%: Solid light.
LOW-POWER WARNING – When your battery power is running low, there will be a “beep” and 15 minutes playtime left before the earphones power off automatically.
URBANISTA ONE YEAR LIMITED WARRANTY
All Urbanista earphones are designed and manufactured to meet high expectations and to provide the best customer experience.
We are devoted to producing only high quality items featuring the latest technology. However, in exceptional cases, electronic products may have malfunctions due to manufacturing defects. That is why we offer a full one (1) year warranty from the date of original retail purchase, which covers defects in materials and workmanship.
Urbanista AB hereby warrants that, under normal use, this product will be free from defects in materials and workmanship for a period of one (1) year starting with the original retail purchase date. The replacement warranty is valid only if the original proof of purchase issued to the purchaser, specifying the date of purchase, is presented with the product to be replaced.
How does it work? If you believe this product is defective, carefully repack the unit and return the product to your authorized dealer within the warranty period, with the original proof of purchase. Your authorized dealer will replace the product, provided a defect in materials or workmanship is identified. Should your authorized dealer not have the equivalent product or color in stock, Urbanista AB will promptly provide you with a new product.
This limited replacement warranty does not apply in cases of abuse or misuse of the product, use contrary to the Urbanista AB instructions, ordinary wear and tear, incorrect connection, force majeure or unauthorized repair. Any lawsuit for breach of this limited warranty shall be com-menced, if at all, within one (1) year of the date that the claim accrues.
Urbanista AB shall not be liable for special, indirect, incidental or consequential damages resulting from the use or the inability to use this product, regardless of the legal theory on which the claim is based.
This warranty gives you specific legal rights, and you may have other rights, which vary from country to country. This warranty does not restrict the rights of the consumer mandated under applicable laws. This product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. This product was produced after April 1st, 2019.
IMPORTANT SAFETY INSTRUCTIONS
WARNINGS
- Not suitable for children under age three: it contains small parts which may be a choking hazard.
- Choose a low volume setting before using the headphones.
- Long-term exposure to loud music or sounds may cause hearing damage. It is best to avoid high volume levels when using these headphones, especially for extended periods.
- Do not use these headphones when operating a motor vehicle, a bicycle, machinery or where your inability to hear outside sounds may present a danger to you or to others.
CAUTIONS
- Using these headphones limits your ability to hear noises around you, regardless of listening volume. Please be cautious when using these headphones.
- Do not drop, sit on, or allow the headphones to be immersed in water.
For any questions or concerns contact:
[email protected]
PHOENIX TESTLAB GmbH, operating as a Registered Certification Body (RCB ID: 204) with respect to Japan, declares that the listed product complies with the Technical Regulations Conformity Certification of Specified Radio Equipment (ordinance of MPT No. 37, 1981), Article 2, Paragraph 1, Item 19.
URBANISTA AB,
MÄSTER SAMUELSGATAN 10, 111
44 STOCKHOLM, SWEDEN
[email protected]
WWW.URBANISTA.COM
URBANISTA STOCKHOLM PLUS True Wireless Earbuds User Manual
URBANISTA HELP CENTER
Thanks for choosing an Urbanista product! If you have any questions, which you can’t find the answer for in this manual, please check our online help center which not
only have an online version of this manual but also FAQ’s of frequently asked questions. https://support.urbanista.com/
1. FIRST TIME PAIRING
1.1 – Place earbuds into charging case and remove them again, the indicator of the right (R) earphone will flash slowly.
1.2 – Open the Bluetooth settings on your device and select “Urbanista Stockholm Plus” you will receive a “connected” voice message when pairing is successful.
2. RESET EARPHONES
2.1 – Delete “Urbanista Stockholm Plus” from the Bluetooth settings on your device.
2.2 – Press and hold the Urbanista logo button inside the charging case (1) for 10 seconds with the earbuds still inside the case, until the 4 battery indicator lights flash simultaneously (make sure that the charging case has enough power). Close the charging case – the reset has now been successfully completed.
2.3 – Follow the instructions in section 1, “First Time Pairing”, to reconnect the earphones to your device.
3. CONTROLS
Via the logo button
TURN ON – Open the charging case OR Touch and hold the left (L) and right (R) logo for 2 seconds. The indicator light will flash blue three times.
TURN OFF – Place earphones in the charging case and close the lid OR Touch and hold either the right (R) or left (L) logo for 10 seconds. The indicator light will flash blue three times.
TURN ON VOICE ASSISTANT – Touch the right (R) logo twice.
TURN OFF VOICE ASSISTANT – Touch the right (R) logo twice
ANSWER A CALL – Touch the logo twice on the right (R) or left (L) earphone.
END A CALL – Touch the logo twice on the right (R) or left (L) earphone.
REJECT A CALL – Touch and hold the logo on the right (R) or left (L) earphone for 2 seconds.
PLAY MUSIC – Touch the logo twice on the left (L) earphone.
PAUSE MUSIC – Touch the logo twice on the left (L) earphone.
ADJUST THE VOLUME (+) – Touch the logo once on the right (R) earphone.
ADJUST THE VOLUME (-) – Touch the logo once on the left (L) earphone.
SKIP A TRACK FORWARD – Touch and hold the logo on the right (R) earphone for 2 seconds.
SKIP A TRACK BACKWARD – Touch and hold the logo on the left (L) earphone for 2 seconds.
Both earbuds have a built-in microphone and can be used as a single earpiece if needed.
4. CHARGING
The earbuds charge automatically when placed in the charging case. Once fully charged, the blue indicator light on the earphones (2) will switch off. You can charge your earbuds five times before you need to recharge your case. When opening the lid to the case, the four battery indicator lights (3) display how much power capacity the battery has:
STOCKHOLM PLUS MANUAL
BATTERY LEVEL:
0-25%: One light lit
26-50%: Two lights lit
51-75%: Three lights lit
76-100%: Four lights lit
CHARGE THE CASE – To charge the case – Plug the USB type- C cable into an energy source.
0-25%: One light flashes
26-50%: The first light is lit, the second light flashes
51-75%: The first two lights are lit, the third light flashes
76-100%: The first three lights are lit, the four light flashes
100%: Solid light
If the battery indicator lights do not work as described, please disconnect the charger from the charging case and reconnect it.
LOW-POWER WARNING – When your battery power is running low, there will be a “beep” and 15 minutes playtime left before the earphones power off automatically.
ONE YEAR LIMITED WARRANTY
All Urbanista earphones are designed and manufactured to meet high expectations and to provide the best customer experience.
We are devoted to producing high-quality items featuring the latest technology. However, in exceptional cases, electronic products may have malfunctions due to manufacturing defects. That is why we offer
a full one year warranty from the date of original purchase, which covers defects in materials and workmanship.
Urbanista AB hereby warrants that, under normal use, this product will be free from defects in materials and workmanship for a period of one year starting with the original purchase date. The replacement warranty is valid only if the original proof of purchase issued to the customer, specifying the date of purchase, is presented with the product to be replaced.
How does it work? If you believe this product is defective, carefully repack the unit and return the product to your authorized dealer within the warranty period, with the original proof of purchase. Your authorized
dealer will replace the product, provided a defect in materials or workmanship is identified.
WARRANTY
This limited replacement warranty does not apply in cases of abuse or misuse of the product, use contrary to the Urbanista instructions, ordinary wear and tear, incorrect connection, force majeure or unauthorized repair.
This warranty gives you specific legal rights, and you may have other rights, which vary from country to country. This warranty does not restrict the rights of the consumer mandated under applicable laws.
IMPORTANT SAFETY INSTRUCTIONS
Read all the instructions before using the product.
- To avoid accidental ingestion, keep the earbuds away from small children and pets. The earbuds contain a lithium-ion battery and may be hazardous if swallowed. If ingested, seek immediate medical attention.
- Do NOT use the earbuds at a high volume for any extended period.
- To avoid hearing damage, use your earbuds at a comfortable, moderate volume level. Turn the volume down on your device before placing the earbuds in/on your ears, then turn the volume up gradually until you reach a comfortable listening level. Long-term exposure to loud music or sounds may cause hearing damage. It is best to avoid high volume levels when using these headphones, especially for extended periods.
- Do not use these headphones when operating a motor vehicle, a bicycle, machinery or where your inability to hear outside sounds may present a danger to you or to others.
- Using these headphones limits your ability to hear noises around you, regard less of listening volume. Please be cautious when using these headphones.
- Use caution and follow applicable laws regarding mobile phone and headphone use if using the earbuds for phone calls while driving. Some jurisdictions impose specific limitations, such as single earpiece configuration, on the use of such products while driving.
- Do not drop, sit on, insert or allow the earphones to be immersed in water.
- Use of a power supply or charger not recommended or sold by power pack manufacturer may result in a risk of fire or injury to persons.
- Do not use the charging case in excess of its output rating.
- Use this product only with an agency approved power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC).
- Do not use a charging case that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behaviour resulting in fire, explosion or risk of injury to persons.
- Do not disassemble the charging case. Incorrect reassembly may result in ris of fire or injury to persons.
- Do not open, crush, or expose a charging case to fire, or excessive temperature. Exposure to fire or temperature above 212° F, 100° C may cause explosion.
- Have servicing performed by a qualified repair person using only identical replacement parts.
IMPORTANT SAFETY INSTRUCTIONS
- This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device.
- Do NOT make unauthorized alterations to this product. For any questions or concerns contact: [email protected]
REGULATORY COMPLIANCE
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Urbanista AB could void the user’s authority to operate this equipment.
This device complies with part 15 of the FCC Rules and with Industry Canada license-ex-empt RSS standard(s). Operation is subject to the following two conditions: 1) This device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation.
This device complies with FCC and Industry Canada radiation exposure limits set forth for general population. It must not be co-located or be operating in conjunction with any other antennas or transmitters.
FCC ID: 2AJD8-STOCKHOLMPLUS
Model: Urbanista STOCKHOLM PLUS
CAN ICES-3 (B)/NMB-3(B) Management Regulation for Low-power Radio-frequency Devices
Article XII
According to “Management Regulation for Low-power Radio-frequency Devices” without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to an approved low power radiofrequency devices.
Article XIV
The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; if found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications operated in compliance with the Telecommunications Act.
The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices.
Strax GmbH hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/ EU and all other applicable EU directive requirements.
The complete declaration of conformity can be found at: www.strax.com/compliance
For Europe: Frequency band of operation 2400 to 2483.5 MHz:
- Bluetooth: Maximum transmit power less than 20 dBm EIRP.
- Bluetooth Low Energy: Maximum power spectral density less than 10 dBm/MHz EIRP..
DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Urbanista retailer or other qualified professional for removal.
Please dispose of used batteries properly, following local regulations.
Do not incinerate. This symbol means
This symbol means the product must not be discarded as household waste and should be delivered to an appropriate collection facility for recycling.
Proper disposal and recycling help protect natural resources, human health and the environment. For more information on disposal and recycling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Removal of the rechargeable lithium-ion battery in this product should be conducted only by a qualified professional.
Please contact your local Urbanista retailer or see www.urbanista.com/compliance for further information.
EU Importer: Strax GmbH, Belgische Allee 52 – 54, 53842 Troisdorf
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Urbanista AB is under license.
No part of this work may be reproduced, modified, distributed or otherwise used without prior written permission – Urbanista AB.