Welcome to the Audioengine family and congratulations on your purchase of the Audioengine 2+ Wireless Music System!
The Audioengine team is dedicated to bringing you the highest-quality listening experience possible and theAudioengine2+ Wireless speakers were designed with the same attention to detail and operational simplicity as all our other products.
So we wish to sincerely thank our customers, distributors, and resellers for the inspiration to create another great Audioengine product.
Operating Temperature Range: 32° to 104°F (0° to 40°C)
Speaker wire connection
2. Verify that the volume/power knob on the rear panel of the left speaker is in the OFF position by rotating the knob until it clicks off.
3. Connect the cable from the external power supply to the A2+ left speaker rear panel.
3. Connect the AC power cord to the other end of the power supply and plug the cord into a functioning power outlet. A light on the power supply should be illuminated.
For MacOS, under System Preferences/Sound/Output, select “Audioengine A2+”.
Multiple devices may be connected to the speakers at the same time and all inputs are open and active so it’s easy to switch between your tablet, phone, TV, or any other device.
To adjust the volume, we recommend you first set a level on A2+ and then use the volume control on your device to adjust the overall level. Volume settings are flexible and there is no right or wrong so feel free to experiment to find what works for you.
For specifications and other product info go to: http://audioengine.com
If you have any questions please contact our customer support team: audioengine.com/support-inquiry
Your speakers will sound great out of the box and will get better over time. No need to do anything else but listen to them, however, we do recommend that you give them at least 40 to 50 hours break-in time before doing any critical listening.
We don’t recommend using any solvents or cleaners. Just wipe down the cabinets with a soft, dry cloth.
The A2+ Wireless Powered Speakers include a variable full-range preamp audio output so you can connect a subwoofer. You can also stream music to other systems around your house by using our W3 wireless adapters. This output is adjustable so the volume level of this output can be controlled from the A2+ volume control.
Although your A2+ Wireless speakers are very forgiving with regards to where you place them, it’s true that proper speaker location can have an impact on sound quality. Even though there are different theories on correct speaker placement, rooms and tastes are different so it’s difficult to recommend a perfect setup. We do suggest you feel free to experiment to see what works for you.
As a general rule of thumb for the best soundstage and imaging, tweeters should be at about eye-level in your most frequent listening location. For the best bass response we recommend at least 6 inches of clearance between the rear of the speakers and the wall behind them.
Here are a few more suggestions, assuming you have some flexibility regarding where you place your speakers. No need for concern if your listening space dictates the speakers’ position.
Both speakers should be equal distance from your primary listening position.
Placing the speakers at least 6 feet (l.8m) apart usually provides the best imaging.
Allow at least 6 inches of clearance between the rear of the speakers and the wall or surface behind them.
If you need to turn the speakers on their sides, position the tweeters toward the outside.
If used on a desktop for computer or multimedia speakers, the more solid the surface the better.
All Audioengine products have a 3-year Limited Warranty on parts and labor from date of purchase. The Limited Warranty applies only to Audioengine products purchased in the United States. Your warranty is automatic, so there is no need to register. For Limited Warranty coverage elsewhere, please contact the Audioengine dealer, reseller, or distributor in your country or region.
All defective parts or faulty workmanship.
The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse, neglect, excessive moisture, lightning, power surges, other acts of nature, unauthorized product modification or repairs, or failure to follow the instructions outlined in this guide.
We will repair or replace any defective parts, at our option, within a reasonable amount of time and free of charge any time during the warranty period. After service, we will be responsible for shipping the product back to you at our expense.
You will be responsible for shipping charges to Audioengine or to an authorized dealer. We recommend you keep the original shipping materials to prevent shipping damage if service is needed. Audioengine cannot be responsible for any damages incurred during shipping due to poor packing, so please pack well and make sure to insure your shipment.
If you have any questions or feel you may need service, contact the reseller where you purchased your product. You can also visit our support portal at support.audioengineusa.com where you will find a searchable Knowledge Base, and if you don’t find an answer to your question you can easily contact us by opening a support ticket.
We will do everything we can to answer your questions and resolve any issues as quickly as possible.
This Limited Warranty is fully transferable provided the current owner furnishes the proof of purchase and that the serial number on the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
We sincerely hope you get as much enjoyment from our products as we’ve had creating them. However, should you have an issue or are not satisfied with any Audioengine product for any reason contact the reseller where you purchased or contact us directly: audioengine.com/support-inquiry
Audioengine designs and builds innovative audio products with all your music in mind. Great sound, simple but elegant designs, high-quality materials and truly useful features are what Audioengine is about. We sincerely hope you get as much enjoyment from our products as we’ve had creating them!
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference.
2) This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.
Information for Users on Disposal of Old Equipment [European Union]
This symbol indicates that the electrical and electronic equipment should not be disposed as general household waste at its end-of-life. Instead, the product should be handed over to the applicable collection point for the recycling in accordance with your national legislation.
By disposing of this product correctly, you will help to conserve the environment and human health that could otherwise be caused by inappropriate waste handling of this product. For more information about collection point and recycling of this product, please contact your household waste disposal service or the shop where you purchased the product. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
[Other Countries outside the European Union]
If you wish to dispose of this product, please do so in accordance with applicable national legislation or other rules in your country for the treatment of old electrical and electronic equipment.
© 2018 Audioengine, LLC. All Rights Reserved.
Audioengine and Audioengine A2+ Wireless are trademarks of Audioengine.
The Bluetooth name and the Bluetooth trademarks are owned by Bluetooth SIG, Inc. and are used by Audioengine under license.
The aptX® mark and logos are registered trademarks of Qualcomm Technologies International, Ltd.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc.
Step 1: Connect the included speaker wire from the A2+ left (powered) speaker to the right (passive) speaker, observing proper polarity to each speaker connector.
1) Use your thumb and finger to unscrew the binding post connectors on the back of each speaker.
2) Insert each speaker wire into the holes on the side of binding post connectors, making sure to connect the positive (+) terminal on the left speaker to the positive (+) terminal on the right speaker.
3) Retighten the binding posts with your fingers.
4) Verify that only the exposed portion of the speaker wire is secured firmly in each connector.
5) Make sure that none of the speaker wire strands have come in contact with an adjoining terminal.
Step 2: Verify that the volume/power knob on the rear panel of the left speaker is in the OFF position by rotating the knob until it clicks off..
Step 3: Connect the cable from the external power supply to the A2+ left speaker rear panel.
Step 4: Connect the Ac power cord to the other end of the power supply, and plug the cord into a functioning power outlet. A light on the power supply should be illuminated.
Wireless Connection
Step 1: Turn power on via the rear panel volume/power knob.
A2+ Wireless will automatically go into Bluetooth “pair mode” and the Pair button on the A2+ Wireless rear panel will start flashing.
Step 2:: On your device (phone, tablet, computer, etc), turn on Bluetooth and go to Bluetooth preferences.
Step 3: Select “Audioengine A2+” to pair and connect. The Pair indicator on the A2+ rear panel should be solid.
Step 4: Play your music and adjust volume levels on A2+ Wireless and your device.
Step 5: To add additional devices put A2+ back into pair mode by disconnecting A2+ from your device or by pressing and holding the Pair button on the A2+ Wireless rear panel until the pair indicator starts flashing. Repeat steps 2-4 to connect another device.
A2+ can wirelessly connect to only one device at a time, however it will pair with and remember up to 6 different devices.
Step 1: Connect an audio cable between your device and one of the inputs on the A2+ rear panel.
Step 2: Play your music and adjust the volume on the speakers and your device to the desired listening levels.
Step 1: Connect the included USB cable between your computer and the USB input on the rear panel of the left powered speaker.
Step 2: If using Windows, the A2+ should be recognized automatically. For MacOS, under System Preferences/Sound/Output, select “Audioengine A2+”.
The following troubleshooting tips can help diagnose and correct most concerns with the A2+ Wireless. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip.
If the power indicator on the A2+ external power supply unit is not illuminated, try these tips:
If the power supply light is on but you are experiencing an audio-related issue with a wired connection, try these tips:
If your input source has its own EQ, please make sure the low end is at a moderate level, as having too much bass can cause distortion.
A2+ Wireless troubleshooting tips – internal USB digital-to-analog converter
Try these tips if your computer is not recognizing the speaker through your computer’s USB input or the sound through USB isn’t functioning correctly.
If you are using a Windows computer, uninstall the USB driver from your computer. Then disconnect the USB cable to remove the A2+ from your computer and plug it back in to allow the USB driver to re-install automatically. You can find complete instructions from Microsoft on how to reinstall a plug-and-play device under Windows here.
If you are using a Mac, try a NVRAM/PRAM reset. This resets the system configurations for some audio and video related items and can many times help clear up problems related to audio. See Apple’s support page for information on how to do this.
Audioengine, Ltd. +
[email protected]
www.audioengineusa.com
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: This device may not cause harmful interference and this device must accept any interference received, including interference that may cause undesired operation.
Welcome to the Audioengine family and congratulations on your purchase of the Audioengine 5+ Premium Powered Speakers!
The Audioengine team is dedicated to bringing you the highest-quality listening experience possible and the Audioengine 5+ (A5+) speakers were designed with the same attention to detail and operational simplicity as all other Audioengine products. As with our other past efforts we thank our customers, distributors and resellers for the inspiration to create another great Audioengine product.
Your Audioengine 5+ speakers were carefully tested and inspected before packaging and shipping. After unpacking please check for any damage. It is rare that any damage occurs during shipping, but if this does happen contact the shipping company immediately. We also recommend that you keep the original carton and packing material.
Although your Audioengine 5+ speakers are very forgiving with regards to placement, it’s true that proper speaker placement can have an impact on sound quality. There seem to be different theories on correct speaker placement but rooms and tastes are different so it’s difficult to recommend a perfect setup. We do suggest you feel free to experiment to see what works for you.
As a general rule of thumb for the best soundstage and imaging, the speakers should be equidistant from side walls and a different distance from rear walls. Tweeters should be at about eye-level in your most frequent listening location and for the best bass response we recommend at least 6 inches of clearance between the rear of the speakers and the wall behind them.
Here are a few more suggestions, assuming you have some edibility regarding where you place your speakers. No need for concern if your situation and listening environment dictate the speakers’ position.
The Audioengine 5+ speakers have amplifiers built into the left cabinet and the included speaker wire is used to connect both speakers to each other. The A5+ uses high quality, five-way gold plated binding posts that will accept heavy gauge bare wire, banana plugs, spade lugs, or pin terminators.
Note:
As the Audioengine 5+ speaker system includes built-in power amplifiersers, do not connect the speaker terminals to the speaker outputs of a stereo receiver or amplifier.
Note:
We recommend using a high-quality surge suppressor and/or AC line filter on all electronics equipment.
Using the appropriate audio cable (3.5” mini-jack and/or RCA cable), connect your audio source (computer, iPod, etc.) to the A5+ audio inputs. One of each cable type is included.
Note:
Both audio inputs on the A5+ are active so two audio sources may be connected to the speakers at the same time without the need for an input switch.
Your speakers will sound great out of the box and will get better over time. No need to do anything else but listen to them, but give them at least 30 to 50 hours break-in time before doing any critical listening.
We don’t recommend using any solvents or cleaners on Audioengine cabinets or speakers. Just wipe down with a soft, dry cloth.
The A5+ includes a variable preamp audio output so you can connect a subwoofer, other Audioengine powered speakers, or an Audioengine wireless adapter to daisy-chain music to other systems around the house. This output is variable (adjustable) so the volume level can be controlled from the A5+ front panel or remote control.
The USB port allows you to power and charge your iDevice (iPod, iPhone, iPad, etc.), Audioengine wireless adapters, or any USB powered product through the USB connector on the rear panel.
Note that this is for power only, not USB audio or data transfer.
Threaded 1/4″-20 brass inserts are included on the bottom of each speaker cabinet to provide the ability to attach the speakers to freestanding floor stands. These inserts, however, are not designed to support the full weight of the speakers and therefore should not be used with single-point wall or ceiling mounts.
Important Safety Note: It is the customer’s responsibility to check with the stand manufacturer to determine whether that specific stand is capable of handling the weight and proportions of these speakers in a safe and stable manner. The customer is also responsible for proper selection of mounting hardware not included with the speaker and for proper assembly. Audioengine disclaims any liability for the selection of suitable floor stands and/or correct hardware between the selected stand and these speakers.
For a complete list of product features and specifications, go to:
www.audioengineusa.com
Make sure nothing is blocking the remote receiver, which is in the left speaker.
Adding a new component could bring out hum or buzz that may not have existed before. Your first assumption may be that something may be wrong with your new gear but this is generally caused by a “ground-loop” in your system. Consider these tips for possible solutions:
Environmental Requirements:
If you have any questions or feel you may need service, contact the reseller where you purchased your product or feel free to email us directly at: [email protected] or call toll-free in the United States: (877) 853-4447
Audioengine designs and builds innovative audio products with all your music in mind. Great sound, simple but elegant designs, high-quality materials, and truly useful features are what Audioengine is about. We sincerely hope you get as much enjoyment from our products as we’ve had creating them! For information about our other products go to: www.audioengineusa.com
Information for Users on Disposal of Old Equipment [European Union]
This symbol indicates that the electrical and electronic equipment should not be disposed as general household waste at its end-of-life. Instead, the product should be handed over to the applicable collection point for the recycling in accordance with your national legislation. By disposing of this product correctly, you will help to conserve the environment and human health that could otherwise be caused by inappropriate waste handling of this product. For more information about collection point and recycling of this product, please contact your your household waste disposal service or the shop where you purchased the product. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
[Other Countries outside the European Union]
If you wish to dispose of this product, please do so in accordance with applicable national legislation or other rules in your country for the treatment of old electrical and electronic equipment.
All Audioengine products have a 3-year Limited Warranty on parts and labor from date of
purchase. Your warranty is automatic so there is no need to register. This Limited Warranty
applies only to Audioengine products purchased in the contiguous United States. For Limited
Warranty coverage elsewhere please contact your Audioengine dealer, reseller, or distributor.
All defective parts or faulty workmanship.
The Audioengine Limited Warranty does not cover damage caused by accident, misuse, abuse,
neglect, excessive moisture, lightning, power surges, other acts of nature, unauthorized product
modication or repairs, or failure to follow the instructions outlined in this Setup Guide.
We will repair or replace any defective parts, at our option, within a reasonable amount of time
and free of charge any time during the warranty period. After service, we will ship the product
to an address in the contiguous United States at our expense by the shipping method of our
choice.
You will be responsible for shipping or transportation charges directly to Audioengine or to anauthorized dealer. We recommend you keep the original shipping materials, as it is important that you package the product so that it will not be damaged during shipping. Audioengine cannot be responsible for any damages incurred during shipping due to poor packing, so please pack well and insure your shipment.
If you have any questions about your warranty coverage or you think you may need service, email the Audioengine Authorized Service Center at: [email protected] or call toll-free in the United States: (877) 853-4447. We will do everything we can to answer your questions and resolve any issues as quickly as possible.
This Limited Warranty is fully transferable provided that the current owner furnishes the original proof of purchase and that the serial number on the product is intact. THE MAXIMUM LIABILITY OF AUDIOENGINE SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE PRODUCT. IN NO EVENT SHALL AUDIOENGINE BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES.
Your satisfaction is guaranteed! Should you have a problem or are not satisfied with any Audioengine
product, send us an email at: [email protected] or call toll-free in the United
States: (877) 853-4447.
Although your Audioengine 5+ speakers are very forgiving with regards to placement, it’s true that proper speaker placement can have an impact on sound quality. There seem to be different theories on correct speaker placement but rooms and tastes are different so it’s difficult to recommend a perfect setup. We do suggest you feel free to experiment to see what works for you. As a general rule of thumb for the best soundstage and imaging, the speakers should be equidistant from side walls and a different distance from rear walls. Tweeters should be at about eye-level in your most frequent listening location and for the best bass response we recommend at least 6 inches of clearance between the rear of the speakers and the wall behind them. Here are a few more suggestions, assuming you have some exibility regarding where you place your speakers. No need for concern if your situation and listening environment dictate the speakers’ position.
The Audioengine 5+ speakers have amplifiers built into the left cabinet and the included speaker wire is used to connect both speakers to each other. The A5+ uses high quality, ve-way gold plated binding posts that will accept heavy gauge bare wire, banana plugs, spade lugs, or pin terminators.
Note:As the Audioengine 5+ speaker system includes built-in power amplifiers, do not connect the speaker terminals to the speaker outputs of a stereo receiver or amplifier.
The following troubleshooting tips can help diagnose and correct most concerns with the A5+ Classic. We have attempted to make this list as comprehensive as possible, so some of these may not apply to your issue, but please go through each tip.
If the power indicator on the A5+ front panel is not illuminated, then try these tips:
If the front panel indicator light is on but you are experiencing an audio-related or other issue, try these tips:
Remote control is not working or remote range is reduced.