Dogtra 200C Compact Training Collar

Product Safety and Health Statement

Proper e-collar use
Dogtra e-collars are intended for the sole purpose of behavior modification of dogs. They are NOT intended for human use or use on other animals. Dogtra Company does not assume any liability for the improper use of a Dogtra e-collar.

Aggressive dogs
Dogtra highly recommends consulting a dog training professional when using an e-collar to correct dogs that are aggressive towards other dogs or people.

Interference with other electronic devices
Dogtra’s industry-leading technology filtering system ensures minimal interference with other electronic devices (garage door openers, mobile phones, etc.). Our digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other Dogtra e-collars. Dogtra recommends consulting your physician if you are going to use the e-collar and you have any type of medical devices.

Inadvertent activation
If the constant button is held down for 12 seconds or more, the unit will automatically shut down. It reactivates when the button is released and depressed again.

Proper Fit
A loose fit can allow the receiver/collar to move around on the dog’s neck. When this happens, the contact points may rub the skin and cause irritation. If the unit is too loose, the contact points will not make proper contact and your dog will not receive consistent stimulation.

Duration your dog can wear the unit
Leaving the receiver/collar in the same location on the dog’s neck for an extended period of time can cause skin irritation. If the dog is to wear the e-collar for long periods, occasionally reposition the receiver/collar so that the contact points are moved to a different location on the dog’s neck. Make sure you check for skin irritation each time you use the unit. If your dog exhibits signs of skin irritation, consult with a veterinarian.

Reaction to the stimulation
Every dog has a different tolerance and reaction to the stimulation. Please look at your dog’s reaction to find just the right level of stimulation. The stimulation level may vary depending on the situation and distractions. Normally a distracted dog (chasing another dog, squirrel, etc.) will require a higher level of stimulation compared to when there is no distraction.

Training Methods
E-collars can be used with many different methods. If you have any concerns in the training methods provided by Dogtra, consult with a dog training professional.

At a Glance

Optional accessories

Belt clip
A belt clip is available for the handheld transmitter.

Field auto charger
Dogtra’s field auto chargers are designed for use with a 5-volt car outlet.

European charger
Dogtra’s European chargers are designed for use with a 230V AC electrical outlet.
To purchase accessories, please visit www.dogtra.com or call customer service at 1-888-811-9111.

Main Features of the 200C

• Rheostat/Volume Dial with Stimulation Levels 0-100
• Reduced Size Receiver
• 1-Handed Operation
• Non-Stimulating High Performance Pager
• Enhanced Contact Points
• Fully Waterproof
• 2-Hour Rapid Charge Batteries
• Nick and Constant Stimulation
• 1/2-Mile Range
• For Dogs as Small as 10 lbs.
• Low to Medium Power Stimulation

Overview

Receiver/Collar

Understanding Your Training System

1. How to Turn the 200C On/OffTo activate the receiver/collar, place the red dot on the back of the transmitter to the red dot on the receiver/collar. Hold the two red dots together for a moment until the LED light on the receiver/collar comes on.
   To deactivate the unit, repeat the same procedure holding the two red dots together momentarily. The LED light will turn red for a brief moment indicating that the receiver/collar is now shut off.
   The transmitter does not have an on/off switch, and it will only activate when buttons are pressed.
2. How the Transmitter Buttons Work
   200C
   The transmitter for the 200C single dog unit has three buttons (one on the face of the transmitter, and two on the left side).

Nick Button

The “Nick” button is located on top on the left side of the handheld transmitter. When the “Nick” button is pressed the receiver emits a single pulse of electrical stimulation.

Constant Button

The “Constant” button is located on the bottom on the left side of the handheld transmitter. Pressing the “Constant” button gives continuous stimulation as long as the button is pushed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The collar will be ready to be reactivated once the button has been released.

Pager Button

The “Pager” button is located on the face of the transmitter. Pressing it will give non-stimulating vibration as long as the button is depressed, for up to 12 seconds.

202C

The 202C two-dog unit has four buttons and a toggle switch on the transmitter (two on the face of the transmitter, and two on the left side).

Nick & Constant Toggle Switch

Located on the face of the transmitter is a toggle switch. The toggle switch has a setting for “Nick” and another for “Constant”. The color-coordinated buttons (orange for the orange receiver/collar and gray for the black receiver/collar) will implement the desired stimulation based on the toggle switch setting.

When either the orange or gray stimulation button is pressed and the toggle is set on “Nick” the receiver emits a single pulse of electrical stimulation. When you press either the orange or gray stimulation button, and the toggle is set on “Constant”, the receiver emits a continuous stimulation as long as the button is pushed, for up to 12 seconds to the corresponding collar. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The collar will be ready to be reactivated once the button has been released.

Pager Button

The Pager buttons are located on the face of the transmitter.
The orange button corresponds with the orange receiver/collar and the gray with the black receiver/collar. Pressing it will give non-stimulating vibration as long as the button is depressed, for up to 12 seconds.

Collar Fitting

The receiver/collar should be fitted so that the surgical stainless steel contact points press firmly against the dog’s skin. When properly fitted, you should be able to fit a finger or two snugly in between the contact points and your dog’s skin. When properly fitted, the receiver/collar should not move on the dog. The best location for the receiver/collar box is either side of the dog’s windpipe.

A loose fit can allow the receiver/collar to move around on the dog’s neck. When this happens, the contact points may rub the skin and cause irritation. If the receiver/collar is too tight, the dogs may have difficulty breathing.

How to Find the Right Stimulation

The 200C comes with the rheostat dial on the transmitter. The rheostat intensity dial controls the stimulation level, with level 0 being the lowest level and level 100 being the highest. The level of stimulation best suited for your dog depends on your dog’s temperament and threshold for stimulation. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the stimulation with a mild reaction, such as a tensing of the neck muscles. The stimulation level may vary depending on the training situation. When highly distracted, dogs will require a higher level of stimulation.
NOTE : The stimulation intensity can be adjusted even while the stimulation is in use.

To Maximize the Distance

The 200C has a 1/2-mile range. The range may vary depending on the way the transmitter is held. Hold the transmitter away from your body to receive the greatest range. For maximum signal strength, keep the 200C properly charged.

*Avoid touching the antenna or the range may decrease substantially.

The LED Indicator

The LED indicator flashes every 4 seconds when the receiver is on and ready for use. The LED indicator will blink on both the transmitter and the receiver when the transmitter buttons are pressed.

The LED indicator color indicates the battery life level.
Green = Fully charged,
Amber = Medium,
Red = Needs charging
If the unit is used while the LED indicator is red, it will shut down automatically.

Receiver Indicator Light
When the “Constant” button on the transmitter is pushed, the collar indicator light will glow steadily (either green, amber, or red based on the remaining battery life), as long as you hold the button down, for up to 12 seconds. When the “Nick” button is pushed, the light comes on for a fraction of a second.

Charging the Battery

The Dogtra 200C uses Lithium-Polymer batteries:

1. Charge the unit before using the unit for the first time.
2. Do not charge the batteries near any flammable substances.
3. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.

Recharge the unit if :

1. The indicator light on the collar is emitting a red color.
2. The indicator light on the transmitter or receiver will not come on. The indicator light on the transmitter or receiver comes on momentarily, but will not stay on when the “Constant” button is pushed.

Battery Charging Procedure:

NOTE : The unit has a partial charge when it leaves the Dogtra facility, upon receipt of the collar, be sure to give it a full 2-hour initial charge before the first use.

1. Attach the charging cables to both the transmitter and receiver(s), as shown on page 16.
2. Plug the charger into a 120-volt wall outlet or if using the accessory field charger, plug into a cigarette lighter only for Lithium-Polymer batteries (use a 230-volt European charger for Europe). When properly plugged in, all indicator lights should glow red. During the charging process, the unit will shut off. Once the battery cable is unplugged from the unit after a full charge, you will need to turn the unit on again before use.
3. The Lithium-Polymer battery is fully charged within 2 hours. The lights will stay red during the charging process. The red light will change into a steady green light when the battery is fully charged (when you disconnect the charger after finishing the charge, you will need to restart the unit).
4. After charging, cover the battery charging receptacles with the rubber plugs on the transmitter and receiver/collar.
   NOTE : Only use Dogtra-approved batteries, chargers, and accessories for your Dogtra e-collars. When a charger is not in use, disconnect it from the power source.

General Training Tips

Getting started with your 200C: 
Your dog must know some very basic obedience commands before beginning training with the 200C. A dog learns by first being shown a command, followed by lots of repetition over an extended period. As the dog becomes proficient at these commands, the trainer can introduce distractions and different locations to strengthen them. Throw in the correct amount of positive and negative reinforcement and you should end up with a well-mannered dog.

Obedience training on the leash
Your dog must fully understand the obedience commands (sit, stay, here, heel and kennel) before using the e-collar for reinforcement of these commands. A leash attached to a standard collar is used to “teach” the dog the basic obedience commands (here, heel, sit, and stay). A tug on the leash/collar is used to reinforce the command. When the dog complies with the command, use positive reinforcement/praise. Once the dog understands these commands, the e-collar can be used to reinforce them.

Beginning e-collar training
When you feel your dog understands the obedience commands on the leash we can now start with the electric collar training. With the dog on the leash wearing the electric collar continue with your obedience drills. Light stimulation (nick or constant) is going to be applied as a command is given, the stimulation is removed as the dog complies. Through repetition, a dog learns to turn off the light stimulation by performing the command. E-collar training is another form of negative reinforcement, similar to the leash and standard collar training. When the dog complies with the command, we use praise/positive
reinforcement.
The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands. When these training procedures are complete, the electric collar is used as a reminder when the dog does not comply with your commands at home or in the field. Keep your initial training sessions short and positive.
Dogs have a short attention span, especially young dogs.

How much stimulation to use
Always start with low levels of stimulation and work your way up depending on the disposition of your dog and any given situation. By using only enough stimulation to get your point across, you will have a more controllable environment and a dog that is under less stress. Animals (and humans) perform better in a less stressful environment.
For more training information, please visit our website at www.dogtra.com

Maintenance

Basic maintenance
Be sure the rubber-charging cap is securely in place when the collar is in use. After each training session, carefully inspect the unit for any missing parts or damage to the casing. Damaged or broken casing may affect the waterproof guarantee on the unit. After confirming that there is no damage to the casing, rinse the receiver/collar and clean out any dirt or debris.

Storage maintenance
The 200C should be fully charged before storing for extended periods. While in storage, the unit should be given a full charge once a month, and before the first use. Store the units in room temperature. Do not keep the units exposed to extreme climates.

Troubleshooting
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” before sending it to Dogtra for service. If you have any questions or concerns, you may email them to [email protected], or call customer service at 1-888-811-9111.

Troubleshooting Guide

1. My dog is not reacting to the collar.
   • Make sure the receiver/collar is turned on.
   • Be sure the strap is on the dog tight enough so that both contact points are touching the dog’s skin.
   • The contact points may be too short for your dog’s thick or long coat. To place an order for longer contact points, please contact Dogtra or a Dogtra dealer. If you are already using longer contact points, you may need to trim the hair on the dog’s neck, so that both contact points are touching the dog’s skin.
   • The intensity level may be too low for your dog. Increase the stimulation until the dog responds, usually by a neck movement, head shaking, or looking over the shoulders. The response may be very subtle.
2. The LED indicator light comes on, but I do not feel any stimulation.
   • Your tolerance may be higher than your dog’s. You may need to try the unit on your fingertips where sensitivity is higher and/or increase the stimulation level. Be sure both contact points are touching both of your fingertips.
   • The battery may be low, check the LED indicator light on the transmitter and receiver/collar for battery life.
   • If you have a full charge, and you have done all of the above, your unit may need to be serviced. Please email us at [email protected], or call customer service at 1-888-811-9111
3. The transmitter has no range, or the stimulation is weaker when my dog is farther away.
   • Check to see if your fingers are touching the antenna, as the range may decrease substantially.
   • The range indicated on the unit’s box is for flat terrain (line of sight). Heavy brush, trees, hills, buildings, and/or moisture will affect the range of your unit. For the best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
   • Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal buildings, and radio towers. For the best results, operate away from these structures.
4. My units are not holding a charge.
   • The charging pin may be damaged. A metal pin inside the charging port should stand straight up and firm in the center. If the pin is wobbly, broken or missing, you will need to send the unit in to the repairs department.
   • The charging port must be clean prior to charging, clean out any dirt with a cotton swab and some rubbing alcohol. If your dog was in salt-water, be sure to rinse the receiver and charging port with clean water.
   • For Dogtra units over two years old from the purchase date, the batteries may need to be replaced. You can replace them yourself by contacting Dogtra for a replacement battery. Damages incurred to the unit due to improper battery installations are not covered under the warranty. Dogtra strongly recommends sending the unit in for inspection.
5. My dog has skin irritation.
   • This may be due to an improper fit or from wearing the unit too long. If your dog exhibits signs of skin irritation, consult with a veterinarian. Once the dog’s skin returns to a normal condition, continue to use the collar and check your dog’s neck each time you use the unit.

WARRANTY AND REPAIR INFORMATION

2-Year Limited Lifetime Warranty

Dogtra Company provides the original purchaser with a 2-YEAR WARRANTY for the 175NCP, 180NCP, 200NCP Gold/C Series, 210NCP Series, 280NCP/C Series, 300M Series, 1400NCP Series, 1500NCP Series, 1600NCP Series, 1700NCP Series, 1800NC Series, 1900NCP/S Series, 2000T&B Series, 2200NCP Series, 2300NCP Series, 2500T&B Series, 3500NCP Series, SureStim Series, ARC Series, and the EDGE RT. The warranty begins from the date of purchase. For the first two years, coverage is for both Parts and Labor on warranty repair services.

Accessories such as chargers, splitter cables, antennas, straps, and batteries are covered for the first year only. After the first two years, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories. All Shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out of warranty repair work, are the customer’s responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production by Dogtra.

To Qualify for the Dogtra Warranty

All products must be registered and/or a proof of purchase is required to initiate repair work under warranty. To register your Dogtra product, log onto our website at www.dogtra.com, click on the warranty registration link, and fill out the required information.

Registration must be completed within 30 days of purchase. If you do not have access to a computer, you can call our toll free number at 1-888-811-9111, and one of our customer service representatives will register the product for you. If you were unable to register your product within 30 days of purchase, we will accept all products for repair with a proof of purchase. We strongly recommend keeping the original receipt. If your product is not registered and a proof of purchase is not available at the time of service, Dogtra will estimate the age of the unit by the serial number. Serial number estimates can differ from the actual purchase date. A serial number estimate is the only method of determining an approximate date of purchase without product registration or a proof of purchase.

Not Covered Under Warranty

Dogtra DOES NOT offer warranty for products that have been bought secondhand or as a resold product. Dogtra DOES NOT replace defective units or provide refunds for products purchased
from us after 30 days from the date of purchase. Dogtra DOES NOT cover the cost of shipping outside of the Continental United States.
Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please send the units to Dogtra for service and repair.

Dogtra DOES NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant Transmitters of the 175NCP, 180NCP, 200NCP Series, 1400NCP Series, 1500NCP Series, and iQ Pet Series, and the Water Resistant Receivers of the RRS, RRD, and RR Deluxe, will not be covered. All replacement costs for either the transmitter or receiver will be the owner’s responsibility.

The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. Battery replacement by the customer during the first year of the 2-year Limited Lifetime
Warranty is not recommended. If the customer chooses to replace the batteries, any damage to the unit during the change-out by the owner will void the warranty. The removal of serial numbers from any Dogtra products will void the warranty. Dogtra reserves the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.

Procedure for Repair Work
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the Owner’s Manual and call customer service at 1-888-811-9111, for technical support, before sending it to Dogtra for Service.
The cost of shipping products under warranty back to Dogtra is the customer’s responsibility. Dogtra is not responsible for units damaged or lost in transition to Dogtra. Dogtra is not responsible for loss of training time or inconvenience while the unit is in for repair work. Dogtra does not provide loaner units or any form of compensation during the repair period.

A copy of the sales receipt showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address,
city/state/zip code, daytime phone number, evening phone number, and email address. Or you can visit our website at www.dogtra.com for a service request form. If the repair costs are not covered under warranty, we will call you for payment information and authorization. For any questions concerning your Dogtra products, call us toll free at
1-888-811-9111, M-F 8:30AM – 4:00PM, Pacific Standard Time, or email us at repair@ dogtra.com for specific repair inquiries.
Send repair units to :
Dogtra Company / Repairs
22912 Lockness Avenue,
Torrance, CA 90501
U.S.A.
The diagrams and representations in the manual may differ slightly from the actual product depending on the model type.

Quick Start

Please read the quick start before beginning.

Thanks for purchasing!

The dog training collar is designed to let dogs live safely, happily and get along with people more harmoniously.

WARNING
Do not use with aggressive dogs.
Aggressive dogs can cause severe injury and even death to their owner and others. If you are unsure whether this product is appropriate for your dog, please consult your veterinarian or a certified trainer.

Overview

Remote

A. Tone Button
B. Level +
C. Level –
D. Vibration Button
E. Tone+Vibration Button
F. Mode indication
G. Battery Display
H. Switch dog 1 or dog 2 mode
I. On/Off Button
J. Dog 1 or dog 2 mode
K. Level Display
L. Charging Port

Receiver Collar

M. Charging Port (with cover)
N. On/Off Button
O. LED Indicator

Setting Up the Product

Before you can use the Dog Training Collar, you must set up the product as below steps:

1. Charging the Remote and the Receiver Collar.
2. Prepare the Remote and turn it on.
3. Prepare the Receiver Collar and turn it on.
4. Function test, test function of buttons before wearing it on the dog.
5. Pair the Remote and the Receiver Collar, pair them when the product loses its code or pair for a second collar.

Charging the Remote and the Receiver Collar

1. Plugin and fully charge the Remote and Receiver collar. For the initial charge, be sure to charge it for 4 hours. Subsequent charges only take 2-3 hours.
2. When fully charged, the red LED on the Receiver Collar will become The Battery Display of the Remote will stop cycling and appear full.
3. Please replace the rubber cover when the Receiver Collar is full charged.

Tips:

1. Excessive charging will shorten battery life. Only charge them when batteries are low.
2. When you’re not using the collar, please turn it off to increase the battery life.

Note:

Please use the Output: DC 5V 500-800mA charger to charge the product.
Don’t use a charger that does not meet the specifications to charge the product.

Prepare the Remote

1. Long press the ON/OFF button to turn the remote ON.
2. LCD will be lighted, and show the information of current channel, battery power and levels. If not, please charge the remote.
3. Long press the ON/OFF button to turn the remote OFF.

Prepare the Receiver

Turn on the Receiver Collar

• Press the On/Off Button the Green LED light comes on.
• In normal mode, the Green LED will flash every 4 seconds, indicating the Receiver Collar is on and ready to receive a signal from the Remote.

Turn off the Receiver Collar
Press and hold the On/Off Button until the Red LED light shuts off (This takes approximately 3 seconds).
Release the On/Off Button.

NOTE:
To extend the life of the batteries, please turn the Receiver Collar off when it is not in use.

Function Test

Hold the training collar. Press the Vibration Button continuously for 1 to 2 seconds. You should feel continuous vibration.

NOTE: Continuous vibration will transmit for no more the 10 continuous seconds. To reactivate, release and repress the button.

	Tone: sends a tone with non-adjustable level to the Receiver Collar.
	Vibration: sends a vibration with 1-8 adjustable level to the Receiver Collar.
	Tone+Vibration: sends a vibration and Tone with 1-8 adjustable level to the Receiver Collar.
	Slide up,control dog 1, slide down,control dog 2.
	Long press to turn on, long press to turn off.
	Press to increase the Vibration Level.
	Press to decrease the Vibration Level.

Pair the Remote and the Receiver Collar

1. Use the switch on the Remote to select Dog 1 .
2. With the Remote turned on and the Receiver Collar turned off, press and hold the ON/OFF Button on the Receiver Collar for 4-5 seconds.
3. The Red & Green LED will blink for about 10 seconds indicating that it is ready for pairing.
4. Press and hold Tone Button and Vibration Button at the same time for 2-3 seconds, the Green LED on the Receiver Collar will blink for 5 times indicating successful pairing.

Pairing a Second Collar with the Remote

Use the Button on the Remote to select Dog 2.
Then follow the above pairing steps from 2-4.

Device Information

Product Specification

The unit need to be charged under any of below situations

1. The indicator light on the Receiver Collar is emitting a red color every 4 seconds or flashes rapidly.
2. The 3 bar indicator on the Remote LCD shows just 1 bar.
3. The indicator light on the Remote or Receiver Collar will not come on.
4. The indicator light on the Remote or Receiver Collar comes on momentarily when any of the Mode Buttons is pressed.

Troubleshooting Guide

Warranty and repair information

The original purchaser for this unit is provided with 1-YEAR WARRANTY. The warranty begins from the date of purchase. For the first year, coverage is for both Parts and Labor on warranty repair services.

Accessories such as straps and batteries are covered for the first year only. After the first year, the Limited Lifetime Warranty covers Parts only and does not cover Labor Fees and Accessories.All shipping fees incurred, the cost of Accessories after the first year, and Labor fees associated with out of warranty repair work, are the customer’s responsibility. Labor fees will be variable depending on the extent of the work required. The Limited Lifetime Warranty expires 5 years after a model is discontinued from production.

To Qualify for the Warranty

All products must provided a proof of purchase is required to initiate repair work under warranty. We strongly recommend keeping the original receipt. If a proof of purchase is not available at the time of service, we will estimate the age of unit by the serial number. Serial number estimates can differ from the actual purchase date.A serial number estimate is the only method of determining an approximate date of purchase without a proof of purchase.

Not Covered Under Warranty

We DO NOT offer warranty for products that have been bought secondhand or as a resold product. We DO NOT replace defective units or provide refunds for products purchased from us after 30 days from the date of purchase. Issues of replacement and refunds on units purchased less than 30 days from an authorized dealer must be addressed to the dealer directly. If the products purchased from an authorized dealer are after 30 days from the date of purchase, please

send the units to us for service and repair. We DO NOT cover the cost of repairs and replacements due to misuse by the owner or dog, improper maintenance, and/or lost units. Any water damage on the Water Resistant remote and the Water Resistant Receiver of our product series will not be covered.All replacement costs for either the remote or receiver will be the owner’s responsibility. The warranty is void if the unit has been altered or an unauthorized person has damaged the unit while attempting repair work. We reserve the right to retain and discard any parts or accessories that have been found damaged upon replacement and repair.

Procedure for Repair Work

If the unit is malfunctioning, please refer to the “Troubleshooting Guide” in the quick start before sending it back for Service. The cost of shipping products under warranty back is the customer’s responsibility. We are not responsible for units damaged or lost in transition. We are not responsible for loss of training time or inconvenience while the unit is in for repair work. We do not provide loaner units or any form of compensation during the repair period. Acopy of the sales receipt

showing the purchase date may be required before warranty work is initiated. Please include a brief explanation outlining the problem and include your name, address, city/state/zip code, daytime phone number, evening phone number, and email address.

Compliance

FCC-USA

This device complies with part 15 of the FCC Rules. Operation is subjectto the following two conditions:

• This device may not cause harmful interference.
• this device must accept any interference received, including interference that may cause undesired operation.

CAUTION: Modification or changes to this equipment not expressly approved by manufacturer may void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Shenzhen Patpet Technology Co, Ltd

 https://patpet.com/
Become a dealer: [email protected]

 After-service: [email protected]
 @PatpetDogCollar
 Youtube Video Guide

IMPORTANT SAFETY AND PRODUCT INFORMATION

WARNING

Please read all safety and product information below before using your Dogtra product. Failure to follow these safety instructions could result in injury to you, your dog and others, or it could result in damage to your  Dogtra product or other property.

PRODUCT SAFETY Training Methods

Dogtra products may be used with a variety of training methods. However, each dog may have a different reaction to training methods and to Dogtra products. Closely
observe your dog when determining the right training method to use with your Dogtra product.

Aggressive Dogs

Do not use Dogtra products with aggressive dogs as such dogs may react adversely and cause injury to people or other dogs. Seek the assistance of a dog-training specialist
or veterinarian when dealing with aggressive dogs.

Children

Dogtra products are not toys. Adult supervision and close attention are necessary when Dogtra products are used by or near children.

PRODUCT DAMAGE Electrical Product

Your Dogtra product contains electrical components and batteries. Do not use or keep your product near heat or flammable sources. Such use or storage may damage your product and/or cause fire, explosion, injury, or property damage.

Medical Device Interference

Dogtra products contain electrical and magnetic components that emit low level electromagnetic waves and radio frequencies. These electromagnetic waves or radio frequencies may interfere with pacemakers,
defibrillators, or other medical devices. Consult your physician or medical device maker before using your medical device with a Dogtra product. If you think that your Dogtra product is interfering with your pacemaker,
defibrillator, or other medical device, stop using the Dogtra product.

Inadvertent Activation

The digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other Dogtra e-collars. The Constant button will automatically shut
down after being held down for 12 seconds or more as a safety feature.

UNAUTHORIZED USE

Your Dogtra product should be used only in a humane manner to train and educate your dog. Dogtra products are not intended for use in any other manner nor are they
intended for use with other animals or with humans.

BATTERY

Your Dogtra product contains batteries. Take care when removing and installing batteries as your fingers may get caught. Dispose of batteries as provided by your local regulations. Do not disassemble, crush, heat, or otherwise alter the battery as it may cause fire, injury or property damage.

AT A GLANCE

Optional Accessories Auto Charger

The auto charger for the 1900S WETLANDS has an input of 12-volts to 24-volts and has an output of 10-volts 1500mAH.

European Charger

Dogtra’s European chargers are designed for use with a 220 volt AC electrical outlet. To purchase accessories, please visit www.dogtra.com or call customer service at (888) 811-9111.

MAIN FEATURES

• Easy-to-use, ergonomically fitted transmitter
• Rheostat Dial that allows for gradual adjustments in stimulation intensity with no jumps between levels (0-127)
• 3/4-mile range
• High output
• 2 different stimulation types – Nick & Constant
• High Performance Pager (HPP) vibration feature
• 2-hour rapid charge lithium polymer batteries
• IPX9K waterproof certified – the highest heat and  water pressure test
• One-charging system allows the transmitter and receiver to be charged at the same time
• Easily visible blue LCD screen displays the exact level of stimulation that can be seen in the dark
• A three bar battery life indicator and LED colored indicator to show the remaining battery life
• Enhanced contact points
• For dogs as small as 35 pounds

OVERVIEW

1900S WETLANDS Transmitter

1900S WETLANDS Receiver

UNDERSTANDING YOUR TRAINING SYSTEM

1. Turning the 1900S WETLANDS On/Off To turn the handheld transmitter on, hold down the button on the right side of the transmitter until the LCD screen illuminates. To turn the transmitter off, hold down the
   same button on the right side of the transmitter until the LCD screen shuts off.
   
   To turn the receiver on, hold down the on/off button until the LED indicator turns green. To turn the receiver off, hold down the on/off button until the LED indicator turns red
2. Transmitter Button Function
   The 1900S WETLANDS has four buttons on the handheld transmitter (one on the face of the transmitter, two on the left side, and one on the right side).
   
3. Nick Button
   The Nick button is located on the top of the left side of the handheld transmitter. When the Nick button is pressed, the receiver emits a single rapid pulse of electrical stimulation.

Constant Button

The Constant button is located on the bottom of the left side of the handheld transmitter. Pressing the Constant button gives continuous stimulation as long as the button is pressed, for up to 12 seconds. If the button
is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The receiver will be ready to be reactivated once the button has been released.

Pager Button

The Pager button is located on the face of the transmitter. Pressing it will give a vibration for as long as the button is pressed, for up to 12 seconds.

On/Off Button

The on/off button is located on the right side of the transmitter. To turn the transmitter on, hold the button until the LCD screen illuminates. To turn the transmitter
off, press the button until the screen is off.

3. Receiver Fitting

Proper Fit
The receiver should be fitted so that the medical grade stainless steel contact points press firmly against the dog’s skin. You should be able to fit two fingers underneath the
collar strap. The best location is on either side of the dog’s windpipe.

Improper Fit

A loose fit can allow the receiver to move around on the dog’s neck. When this happens, the contact points may rub against the skin and cause irritation. If the receiver is too loose, the contact will not be consistent and cause the corrections to be inconsistent. Dogtra uses medical grade stainless steel contact points and anti-microbial plastic to protect the dog’s skin.

Attention!

Leaving the receiver in the same location on the dog’s neck for an extended period of time can cause skin irritation due to the sensitivity from the contact points. If the dog is to wear the receiver for long periods, occasionally reposition the receiver every few hours so that the contact points are moved to a different location on the dog’s neck and remove the receiver after 8 hours of usage. Make sure you check
for skin irritation each time you use the unit.

4. Finding the Right Stimulation

The 1900S WETLANDS has a Rheostat Dial on the top of the transmitter (0 is the lowest and 127 is the highest). Remember that you will need to adjust the setting (upward or downward) depending on your dog’s temperament and threshold for stimulation. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the stimulation with a mild reaction. Also, as the dog’s attitude changes, especially during times of increased excitement or distraction, you may need to adjust the intensity level. NOTE: The stimulation intensity can be adjusted even while the stimulation is in use.

5. Maximizing the Distance

The 1900S WETLANDS has a 3/4-mile range. Depending on the way you use your transmitter, the transmitter range may vary. To get the greatest range, hold the transmitter away from
your body and avoid touching the antenna. Keep your unit properly charged for maximum signal strength.

6. LED Indicator

The LED indicator flashes every 4 seconds when the receiver is on and ready for use. The LED indicator will blink on both the transmitter and the receiver when the transmitter buttons are pressed.
The LED indicator color indicates the battery life level.

Green = Full charge Amber = Medium charge Red = Needs charge If the unit is used while the LED indicator is red, it may shut down automatically.

Receiver Indicator Light

When the Constant button on the transmitter is pressed, the receiver indicator light will glow steadily (either green, amber, or red based on the remaining battery life), as long as you hold the button down, for up to 12 seconds. When the Nick button is pressed, the light comes on for a fraction of a second.

7. Charging the Battery

The Dogtra 1900S WETLANDS uses a lithium polymer battery. Recharge the unit if the indicator light is red or does not come on, the transmitter LCD shows only 1 bar
on the indicator, or the system will not stay on when any button is pressed.
NOTE 1: Only use Dogtra-approved batteries, chargers, and accessories for your Dogtra e-collars. This will prevent any damage that can be incurred from attempting to use a different charger.
NOTE 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the system, be sure to give it a full 2-hour initial charge before the first use away from any flammable substances.
NOTE 3: When a charger is not in use, disconnect it from the power source. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.

Follow the steps below to charge your system:

1. Open the rubber plugs on the battery charging receptacles and plug in the charging cable.
2. Plug the charger into a 120-volt wall outlet or, if using the auto charger, plug into a cigarette lighter only for lithium polymer batteries (use a 220 volt European charger for Europe). All indicator lights should glow red
   when properly plugged in and the unit will automatically shut off during the charging process. You will need to turn the unit on again before use once the unit is fully charged and unplugged from the battery cable.
3. The lithium polymer battery is fully charged within 2 hours. The lights will stay red during the charging process and turn green once the unit is fully charged.
4. After charging, cover the battery charging receptacles with the rubber plugs.

8. Handheld Transmitter LCD

The LCD screen indicates the stimulation level on the screen ranging from (0-127). The battery life indicator shows:
3 bars = Full charge
2 bars = Medium charge
1 bar = Needs charge
The battery life indicator only shows the remaining charge of your transmitter. To find the remaining charge for your receiver, observe the LED indicator light on the receiver

Care for LCD Transmitters in Cold Temperature

In cold temperatures (10°F or below), the Liquid Crystal Display (LCD) on your transmitter may be dim or slow to respond. Wait until the display becomes visible before selecting any training level. Even though the LCD screen might be dim or slow to respond when you press the Nick or Constant button, the transmitter will still function properly. In the occurrence of extremely cold weather, the LCD screen might take a moment to respond causing the intensity level to freeze at that current level. If you turn the Rheostat Dial, the level on the screen may not change but the actual intensity from the receiver will change in agreement with the dial. In this situation, it is ideal to either wait until your transmitter is back in working order before emitting a correction or while holding the Constant button down, slowly turn the Rheostat Dial while watching your dog’s reaction. Do not turn the Rheostat Dial rapidly, because the receiver will emit a static correction based on the level of the Rheostat Dial, which might not be correctly reflected on the LCD screen.

9. Attaching the Belt Clip

Follow the instructions below to attach the included belt clip to the transmitter.

1. Align the belt clip to the grooves on the back of the transmitter.
2. With a firm grip, screw on the belt clip’s Phillips head screws with a screwdriver.

Caution! Tighten until firmly in place. Be careful not to over tighten.

10. Using the Test Light

1.  Turn on the receiver by pressing the on/off button. The indicator light will come on for a moment then blink once every 4 seconds, showing that the receiver is ready to use (the receiver needs to be charged if the
   indicator light is red).
2. Turn the transmitter on by holding down the on/off button on the right side of the transmitter. The LED will blink every 4 seconds and the LCD screen will show the remaining battery life.
3. Place the test light, included in the package contents, on the contact points as shown in the diagram.
4. Watch the test light as you press the Nick button on the transmitter. It should light up for just a moment. The higher the intensity, the brighter the test light will be.
5. Watch the test light as you press the Constant button on the transmitter. It should light up as long as the button is pressed. However, as a safety feature, the receiver will automatically stop the stimulation if the Constant button is pressed for 12 seconds or longer
6. Turn the Rheostat Dial on the transmitter clockwise and then counterclockwise. The test light should glow brighter with higher levels of stimulation and dimmer with lower levels.
   Note: The test light may not be visible if the intensity level is set below level ten.

GENERAL TRAINING TIPS

Your dog must know some basic obedience commands before beginning training with the 1900S WETLANDS. A dog learns by first being shown a command, followed by lots of repetition over an extended period. As the dog becomes proficient at these commands, the trainer can introduce distractions and different locations to strengthen them.

Obedience Training on the Leash

Your dog must fully understand the obedience commands (sit, stay, here, heel, and kennel) before using the e-collar for reinforcement of these commands. A leash attached to a standard collar is used to “teach” the dog the basic obedience commands (here, heel, sit, and stay). A tug on the leash/collar is used to reinforce the command. When the dog complies with the command, use positive reinforcement/praise. Once the dog understands these commands, the e-collar can be used to reinforce them.

Beginning E-Collar Training

When you feel your dog understands the obedience commands on the leash we can now start with the e-collar training. With the dog on the leash and wearing the e-collar, continue with your obedience drills. Apply light
stimulation (Nick or Constant) when a command is given; the stimulation can be removed as the dog complies. Through repetition, the dog learns to perform the command. The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands. When these training procedures are complete, the e-collar is used as a reminder when the dog does not comply with your commands at home or in the field. Keep your initial training sessions short and positive as dogs have a short attention span.

How Much Stimulation to Use

Always start with low levels of stimulation and work your way up depending on the disposition of your dog and the given situation. By using the correct amount of stimulation to get your point across, you will have a more
controllable environment and a dog that is under less stress. Animals (and humans) perform better in a less stressful environment. For more training information, please visit our website at www.dogtra.com.

MAINTENANCE

Basic Maintenance
Make sure the rubber charging cap is securely in place when the e-collar is in use. After each training session, carefully inspect the unit for any missing parts or damage to the casing. Damaged or broken casing may affect the waterproof guarantee on the unit. After confirming that there is no damage to the casing, rinse the receiver and clean out any dirt or debris.

Storage Maintenance

The 1900S WETLANDS should be fully charged before storing for extended periods. While in storage, the unit should be given a full charge once a month and before the first use. Store the units in room temperature. Do not keep the units exposed to extreme climates.

Troubleshooting

If the unit is malfunctioning, please refer to the “Troubleshooting Guide” before sending it to Dogtra for service. If you have any questions or concerns, you may email them to [email protected], or call customer service
at (888) 811-9111.

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the receiver.
   – Make sure the receiver and transmitter are turned on by holding down the on/off button on each device until the LED lights up.
   – Make sure the collar strap is tight enough so both contact points are touching the dog’s skin.
   – The contact points may be too short for the dog. To place an order for longer contact points that are more appropriate for your dog, please call (888) 811- 9111. If you are already using the longest contact points
   available, you might need to trim down the hair on the dog’s neck so both contact points are touching the dog’s skin.
   – The intensity level may be too low for your dog. Keep increasing the stimulation until the dog responds, usually with neck movement, head shaking, looking over its shoulder, etc. (response may be very subtle).
2. The LED indicator light comes on, but I do not feel any stimulation.
   – Testing the system at various levels using the test light is the best way to test your system. Your tolerance may be higher than the level you are testing yourself.
   – The battery may be low, so check the LED light for battery life.
3. The transmitter has no range or stimulation is less when the dog is farther away.
   – The antenna(s) may be damaged. To order parts, please contact customer service at (888) 811- 9111 or go to www.dogtra.com.
   – The range indicated on the unit’s box is for flat terrain. Heavy brush, trees, hills, or moisture will affect the range of your unit. For best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
   – Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For best results, operate away from these items.
4. My unit is not holding a charge.
   – The batteries might not be charged properly, or the charger, splitter, and the charging port may not be functioning properly. You can send in your charging units to have us inspect them.
   – The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff. If the pin is wobbling, broken, or missing, you will need to send the unit in to the Repair
   Department. The charging port must be clean prior to charging; clean the dirt out with a cotton swab and some rubbing alcohol. If the dog is in salt-water, be sure to rinse the receiver and charging port with clean water.
   – If the above does not resolve your issues, contact Dogtra customer service at [email protected] or (888) 811- 9111.

DOGTRA PRODUCT WARRANTY

LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized Dealers

One-Year Warranty

Except as otherwise provided below, Dogtra warrants to the original retail purchaser (“You”) that its Dogtra products shall be free of defects in materials and workmanship for a period of one (1) year from the date of
purchase (“Warranty”). The Warranty covers the cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective Dogtra product during said one-year period. For such repaired or replaced products, the remaining portion of the original warranty period, or ninety (90) days, whichever is longer, shall apply. Dogtra, at its sole discretion, shall determine whether to repair or replace a product covered by the Warranty.

Warranty Conditions

The Warranty is not transferrable and applies to your Dogtra product only if:

1. You are the original retail purchaser of the product,
2. You bought the product from a Dogtra authorized dealer, and
3. You present a receipt or other proof of purchase showing a valid purchase date, the name and address of the authorized dealer, and the purchased product identified by model and/or serial number.

Warranty Exclusions

The Warranty does not cover damage, loss, or deterioration to your Dogtra product caused: by misuse, neglect, abuse, or other improper handling of the product; by failure to follow use or care instructions; by use of the product for other than its intended purpose; by accident or natural forces such as fire or flooding; or by normal wear and tear such as scratches to the product surface.
The Warranty also does not cover Dogtra products that: are purchased from non-authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or
arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra; or have serial numbers that have been altered or defaced.

Sole Warranty

This Warranty is the only warranty offered by Dogtra for its Dogtra products. Other than said Warranty, Dogtra makes no other representations or warranties whatsoever regarding its products, whether oral or in any product manual, on any packaging, on any website, or in any other written material. No dealer of Dogtra products, nor any employee or agent of Dogtra, is authorized to make any additions, changes, or extensions to the Warranty. Dogtra, at its sole discretion and at any time, reserves the right to modify the Warranty.

DISCLAIMER OF OTHER WARRANTIES

THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Remedies

Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product under Warranty. Any claim or action to enforce the Warranty must be commenced within thirty (30) days of the Warranty’s expiration for your product. Dogtra will not be liable for any indirect, incidental, special, consequential, or similar damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory related to Dogtra and its products. Damages that Dogtra will not be responsible for include, but are not limited to: loss of income or profits; loss of revenue or savings; loss of use of the product or associated products; cost of any substitute products or services; inconvenience, downtime, or any other time; loss of goodwill; claims of third parties including customers; and damage to property.

Legal Rights May Vary By State or Jurisdiction

The Warranty gives You specific legal rights, and You may also have other rights which vary by state or jurisdiction. Some states or jurisdictions do not allow certain limitations of implied warranties or of incidental or
consequential damages or other remedies, so certain of the foregoing imitations may not apply to You. If any portion of the Warranty is held by a court to be invalid or unenforceable, the remaining portions of the Warranty shall remain in full force and effect and shall in no way be affected or invalidated, and the invalid or unenforceable portion shall be modified so as to most nearly achieve the intent of the Warranty

Product Registration

Dogtra recommends that customers register their products as soon as possible after purchase. Product registration will facilitate any future warranty service. You may also receive useful information and updates about
your existing and future Dogtra products. To register your product, visit www.dogtra.com/product-registration. If your product is not registered with Dogtra, You will be required to provide a receipt or other proof purchase (as provided above) to qualify for warranty service.

How to Obtain Warranty Service

Should your Dogtra product require warranty service, please contact Customer Service by phone or email for a warranty evaluation (see below for contact information). Upon approval of your warranty work, Dogtra will
repair or replace (at Dogtra’s election) your product without charge for labor or parts. You are responsible for shipping, including cost, of your product to Dogtra for warranty service. Dogtra will handle shipping, including cost, of the repaired or replaced product back to customers in the USA. Dogtra will not be responsible for shipping, including cost and/or applicable taxes or fees, for products sent to Canada. Such costs, taxes, or fees will be borne by the customer.

To register your product, visit www.dogtra.com/product-registration.
Dogtra Customer Service
12322 Monarch Street, Garden Grove, CA 92841
(888) 811-9111
[email protected]
Mon – Fri, 8:00 AM to 4:30 PM (PST)
© 2021 Dogtra. All rights reserved.

Owner’s Manual
Please read this manual
thoroughly before operating the
1900S BLACK EDITION training e-collar.

IMPORTANT SAFETY AND PRODUCT INFORMATION

WARNING
Please read all safety and product information below before using your Dogtra product. Failure to follow these safety instructions could result in injury to you, your dog, and others, or it could result in damage to your Dogtra product or other property.
PRODUCT SAFETY
Training Methods
Dogtra products may be used with a variety of training methods. However, each dog may have a different reaction to training methods and to Dogtra products. Closely observe your dog when determining the right training method to use with your Dogtra product.
Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such dogs may react adversely and cause injury to people  or other dogs. Seek the assistance of a dog-training specialist or veterinarian when dealing with aggressive dogs.
Children
Dogtra products are not toys. Adult supervision and close attention are necessary when Dogtra products are used by or near children.
PRODUCT DAMAGE
Electrical Product
Your Dogtra product contains electrical components and batteries. Do not use or keep your product near heat or flammable sources. Such use or storage may damage your product and/or cause fire, explosion, injury, or property damage.

Medical Device Interference
Dogtra products contain electrical and magnetic components that emit low-level electromagnetic waves and radio frequencies. These electromagnetic waves or radio frequencies may interfere with pacemakers,  defibrillators, or other medical devices. Consult your physician or medical device maker before using your medical device with a Dogtra product. If you think that your Dogtra product is interfering with your pacemaker, defibrillator, or another medical device, stop using the Dogtra product.
Inadvertent Activation
The digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other  Dogtra e-collars. The Constant button will automatically shut down after being held down for 12 seconds or more as a safety feature.
UNAUTHORIZED USE
Your Dogtra product should be used only in a humane manner to train and educate your dog. Dogtra products are not intended for use in any other manner nor are they intended for use with other animals or with humans.
BATTERY
Your Dogtra product contains batteries. Take care when removing and installing batteries as your fingers may  get caught. Dispose of batteries as provided by your local regulations. Do not disassemble, crush, heat, or otherwise alter the battery as it may cause fire, injury or property damage.

AT A GLANCE

Optional Accessories
Auto Charger
Dogtra’s auto chargers are designed for use with a 10-volt car outlet.
European Charger
Dogtra’s European chargers are designed for use with a 230 volt AC electrical outlet.
To purchase accessories, please visit www.dogtra.com or call customer service at (888) 811-9111.

MAIN FEATURES

•  1-mile range
•  IPX9K waterproof certified – the highest heat and water pressure test
•  High output receiver
• Rheostat Dial allows gradual adjustments in stimulation intensity with no jumps between levels (0-127)
• LCD screen
• Two stimulation types: Nick and Constant stimulation
• HPP (High-Performance Pager) vibration
•  Blue LED & matte finish
•  Ergonomic slim receiver design
•  Belt clip for transmitter
•  For dogs as small as 35 lbs
•  2-hour rapid charge lithium polymer batteries

OVERVIEW

1900S BLACK EDITION
Transmitter

1900S BLACK EDITION
Receiver

UNDERSTANDING YOUR TRAINING SYSTEM

Turning the 1900S BLACK On/Off

To turn the handheld transmitter on, hold down the button on the right side of the transmitter until the LCD  screen illuminates. To turn the transmitter off, hold down the same button on the right side of the transmitter until the LCD screen shuts off.

To turn the receiver on, hold down the on/off button until the LED indicator turns green. To turn the receiver off, hold down the on/off button until the LED indicator turns red.

Transmitter Button Function

The 1900S BLACK EDITION has four buttons on the handheld transmitter (one on the face of the transmitter, two on the left side, and one on the right side).

Nick Button
The Nick button is located on the top of the left side of the handheld transmitter. When the Nick button is pressed, the receiver emits a single rapid pulse of electrical stimulation.

Constant Button
The Constant button is located on the bottom of the left side of the handheld transmitter. Pressing the  Constant button gives continuous stimulation as long as the button is pushed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The receiver will be ready to be reactivated once the button has been released.

Pager Button
The Pager button is located on the face of the transmitter. Pressing it will give a vibration for as long as the button is pressed, for up to 12 seconds.

On/Off Button
The on/off button is located on the right side of the transmitter. To turn the transmitter on, hold the button until the LCD screen illuminates. To turn the transmitter off, press the button until the screen is off. To turn the LCD backlight on and off, shortly press the on/off button.

Receiver Fitting

Proper Fit
The receiver should be fitted so that the surgical stainless steel contact points press firmly against the dog’s skin. You should be able to fit two fingers underneath the collar strap. The best location is on either side of the dog’s windpipe.

Improper Fit

A loose fit can allow the receiver to move around on the dog’s neck. When this happens, the contact points may rub against the skin and cause irritation. If the receiver is too loose, the contact will not be consistent and cause the corrections to be inconsistent. Dogtra uses surgical stainless steel contact points and anti-microbial plastic to protect the dog’s skin.

Attention!
Leaving the receiver in the same location on the dog’s neck for an extended period of time can cause skin irritation. If the dog is to wear the receiver for long periods, occasionally reposition the receiver so that the contact points are moved to a different location on the dog’s neck. Make sure you check for skin irritation each time you use the unit.

Finding the Right Stimulation

The 1900S BLACK EDITION has a Rheostat Dial on the top of the transmitter (0 is the lowest and 127 is the highest). Remember that you will need to adjust the setting (upward or downward) depending on your dog’s temperament and threshold for stimulation. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the stimulation with a mild reaction. Also, as the dog’s attitude changes, especially during times of increased excitement or distraction, you may need to adjust the intensity level.
NOTE: The stimulation intensity can be adjusted even while the stimulation is in use.

Maximizing the Distance

The 1900S BLACK EDITION has a 1-mile range. Depending on the way you use your transmitter, the transmitter range may vary.
To get the greatest range, hold the transmitter away from your body and avoid touching the antenna. Keep your unit properly charged for maximum signal strength.

LED Indicator

The LED indicator flashes every 4 seconds when the receiver is on and ready for use. The LED indicator will blink on both the transmitter and the receiver when the transmitter buttons are pressed.
The LED indicator color indicates the battery life level.
Blue = Full charge
Purple = Medium charge
Red = Needs charge
If the unit is used while the LED indicator is red, it may shut down automatically.

Receiver Indicator Light
When the Constant button on the transmitter is pressed, the receiver indicator light will glow steadily (either blue, purple, or red based on the remaining battery life), as long as you hold the button down, for up to 12  seconds. When the Nick button is pressed, the light comes on for a fraction of a second.

Charging the Battery

The Dogtra 1900S BLACK EDITION uses a lithium polymer battery. Recharge the unit if the indicator light is red or does not come on, the transmitter LCD shows only 1 bar on the indicator, or the system will not stay on when any button is pressed.
Note 1: Only use Dogtra-approved batteries, chargers, and accessories for your Dogtra e-collars. This will prevent any damage that can be incurred from attempting to use a different charger.
Note 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the system, be sure to give it a full 2-hour initial charge before the first use away from any flammable substances.
Note 3: When a charger is not in use, disconnect it from the power source. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.

Follow the steps below to charge your system:

1.  Open the rubber plugs on the battery charging receptacles and plug in the charging cable.
2. Plug the charger into a 120-volt wall outlet or, if using the auto charger, plug into a cigarette lighter only for lithium polymer batteries (use a 220-volt European charger for Europe). All indicator lights should glow red when properly plugged in and the unit will automatically shut off during the charging process.  You will need to turn the unit on again before use once the unit is fully charged and unplugged from the battery cable.
3. The lithium-polymer battery is fully charged within 2 hours. The lights will stay red during the charging process and turn green once the unit is fully charged.
4. After charging, cover the battery charging receptacles with the rubber plugs.

Handheld Transmitter LCD

The LCD screen indicates the stimulation level on the screen ranging from (0-127). The battery life indicator
shows:
3 bars = full charge
2 bars = medium charge
1 bar = needs a charge
The battery life indicator only shows the remaining charge of your transmitter. To find the remaining charge for your receiver, observe the LED indicator light on the receiver.

Care for LCD Transmitters in Cold Temperature
In cold temperatures (10°F or below), the Liquid Crystal Display (LCD) on your transmitter may be dim or slow to respond. Wait until the display becomes visible before selecting any training level. Even though the  LCD screen might be dim or slow to respond when you push the Nick or Constant button, the transmitter will still function properly. In the occurrence of extremely cold weather, the LCD screen might take a moment to respond causing the intensity level to freeze at that current level. If you turn the Rheostat Dial, the level on the screen may not change but the actual intensity from the receiver will change in agreement with the dial. In this situation, it is ideal to either wait until your transmitter is back in working order before emitting a correction or while holding the Constant button-down, slowly turn the Rheostat Dial while watching your dog’s reaction. Do not turn the Rheostat Dial rapidly, because the receiver will emit a static correction based on the level of the  Rheostat Dial, which might not be correctly reflected on the LCD screen.

Attaching the Belt Clip

Follow the instructions below to attach the included belt clip to the transmitter.
1. Align the belt clip to the grooves on the back of the transmitter.
2. With a firm grip, screw on the belt clip’s Phillips head screws with a screwdriver.

Caution! Tighten until firmly in place. Be careful not to overtighten.

Using the Test Light

1.  Turn on the receiver by pressing the on/off button. The indicator light will come on for a moment then blink once every 4 seconds, showing that the receiver is ready to use (the receiver needs to be charged if the indicator light is red).
2. Turn the transmitter on by holding down the on/off button on the right side of the transmitter. The LED  will blink every 4 seconds and the LCD screen will show the remaining battery life.
3. Place the test light, included in the package contents, on the contact points as shown in the diagram.
4.  Watch the test light as you push the Nick button on the transmitter. It should light up for just a moment. The higher the intensity, the brighter the test light will be.
5.  Watch the test light as you push the Constant button on the transmitter. It should light up as long as the button is pressed. However, as a safety feature, the receiver will automatically stop the stimulation if the  Constant button is pressed for 12 seconds or longer.
6. Turn the Rheostat Dial on the transmitter clockwise and then counterclockwise. The test light should glow brighter with higher levels of stimulation and dimmer with lower levels.
   Note: The test light may not be visible if the intensity level is set below level ten.

GENERAL TRAINING TIPS

Your dog must know some basic obedience commands before beginning training with the 1900S BLACK  EDITION. A dog learns by first being shown a command, followed by lots of repetition over an extended period. As the dog becomes proficient at these commands, the trainer can introduce distractions and different locations to strengthen them.

Obedience Training on the Leash
Your dog must fully understand the obedience commands(sit, stay, here, heel, and kennel) before using the e-collar for reinforcement of these commands. A leash attached to a standard collar is used to “teach” the dog the basic obedience commands (here, heel, sit, and stay). A tug on the leash/collar is used to reinforce the command. When the dog complies with the command, use positive reinforcement/praise. Once the dog understands these commands, the e-collar can be used to reinforce them.
Beginning E-Collar Training
When you feel your dog understands the obedience commands on the leash we can now start with the e-collar training. With the dog on the leash and wearing the e-collar, continue with your obedience drills. Apply light stimulation (Nick or Constant) when a command is given; the stimulation can be removed as the dog complies. Through repetition, the dog learns to perform the command.

The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands. When these training procedures are complete, the e-collar is used as a reminder when the dog does not comply with your commands at home or in the field. Keep your initial training sessions short and positive as dogs have a short attention span.

How Much Stimulation to Use
Always start with low levels of stimulation and work your way up depending on the disposition of your dog and the given situation. By using the correct amount of stimulation to get your point across, you will have a  more controllable environment and a dog that is under less stress. Animals (and humans) perform better in a  less stressful environment.
For more training information, please visit our website at www.dogtra.com.

MAINTENANCE

Basic maintenance
Be sure the rubber-charging cap is securely in place when the e-collar is in use. After each training session, carefully inspect the unit for any missing parts or damage to the casing. Damaged or broken casing may affect the waterproof guarantee on the unit. After confirming that there is no damage to the casing, rinse the receiver and clean out any dirt or debris.

Storage maintenance 
The 1900S BLACK EDITION should be fully charged before storing for extended periods. While in storage,  the unit should be given a full charge once a month and before the first use. Store the units at room temperature. Do not keep the units exposed to extreme climates.

Troubleshooting 
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” before sending it to Dogtra for service. If you have any questions or concerns, you may email them to [email protected], or call customer service at (888) 811-9111.

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the receiver.
– Make sure the receiver and transmitter are turned on by holding down the on/off button on each device until the LED lights up.
– Be sure the collar strap is tight enough so both contacts points are touching the dog’s skin.
– The contact points may be too short for the dog. To place an order for longer contact points that are more appropriate for your dog, please call (888) 811- 9111. If you are already using the longest contact points available, you might need to trim down the hair on the dog’s neck so both contact points are touching the dog’s skin.
– The intensity level may be too low for your dog. Keep increasing the stimulation until the dog responds, usually with neck movement, head shaking, looking over its shoulder, etc. (response may be very subtle).
2. The test light comes on, but I do not feel any stimulation.
– Your tolerance may be higher than your dogs. We recommend placing both contact points on your inner wrist, where the sensitivity is higher, in order to test the unit.
– The battery may be low, so check the LED light for battery life.
3. The transmitter has no range or stimulation is less when the dog is farther away.
– The antenna(s) may be damaged. To order parts, please contact customer service at (888) 811- 9111 or go to www.dogtra.com.
– The range indicated on the unit’s box is for flat terrain.
Heavy brush, trees, hills, or moisture will affect the range of your unit. For best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
– Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For best results, operate away from these items.
4. My unit is not holding a charge.
– The batteries might not be charged properly, or the charger, splitter, and the charging port may not be functioning properly. You can send in your charging units to have us inspect them.
– The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff. If the pin is wobbling, broken, or missing, you will need to send the unit in to the Repair Department. The charging port must be clean prior to charging; clean the dirt out with a cotton swab and some rubbing alcohol. If the dog is in saltwater, be sure to rinse the receiver and charging port with clean water.
– If the above does not resolve your issues, contact Dogtra customer service at [email protected] or (888)-811-9111.

DOGTRA PRODUCT WARRANTY

LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized Dealers
One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail purchaser (“You”) that its Dogtra products shall be free of defects in materials and workmanship for a period of one (1) year from the date of purchase (“Warranty”). The Warranty covers the cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective Dogtra product during said one-year period. For such repaired or replaced products, the remaining portion of the original warranty period, or ninety (90) days,  whichever is longer, shall apply. Dogtra,  at its sole discretion, shall determine whether to repair or replace a product covered by the Warranty.

Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if:

1. You are the original retail purchaser of the product,
2.  You bought the product from a Dogtra authorized dealer, and
3. You present a receipt or other proof of purchase showing valid purchase date, the name and address of the authorized dealer, and the purchased product identified by model and/or serial number.

Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration to your Dogtra product caused: by misuse, neglect,  abuse, or another improper handling of the product; by failure to follow use or care instructions; by use of the product for other than its intended purpose; by accident or natural forces such as fire or flooding; or by normal wear and tear such as scratches to the product surface.
The Warranty also does not cover Dogtra products that: are purchased from non-authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra or have serial numbers that have been altered or defaced.
Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products. Other than said Warranty,  Dogtra makes no other representations or warranties whatsoever regarding its products, whether oral or in any product manual, on any packaging, on any website, or in any other written material. No dealer of Dogtra products, nor any employee or agent of Dogtra, is authorized to make any additions, changes, or extensions to  the Warranty. Dogtra, at its sole discretion and at any time, reserves the right to modify the Warranty.

DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES,  WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES  INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY  AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product under Warranty. Any claim or action to enforce the Warranty must be commenced within thirty (30) days of the Warranty’s expiration for your product. Dogtra will not be liable for any indirect, incidental, special, consequential, or similar damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory relating to Dogtra and its products. Damages that Dogtra will not be responsible for include, but are not limited to: loss of income or profits; loss of revenue or savings; loss of use of the product or associated products; cost of any substitute products or services; inconvenience, downtime, or any other time; loss of goodwill; claims of third parties including customers; and damage to property.

Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other rights which vary by state or jurisdiction. Some states or jurisdictions do not allow certain limitations of implied warranties or of incidental or consequential damages or other remedies, so certain of the foregoing limitations may not apply to You.

If  any portion of the Warranty is held by a court to be invalid or unenforceable, the remaining portions of the  Warranty shall remain in full force and effect and shall in no way be affected or invalidated, and the invalid
or unenforceable portion shall be modified so as to most nearly achieve the intent of the Warranty.
Product Registration
Dogtra recommends that customers register their products as soon as possible after purchase. Product registration will facilitate any future warranty service. You may also receive useful information and updates about your existing and future Dogtra products. To register your product, visit www.dogtra.com/product-registration. If your product is not registered with Dogtra, You will be required to provide a receipt or other proof of purchase (as provided above) to qualify for warranty service

How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer Service by phone or email for a  warranty evaluation (see below for contact information). Upon approval of your warranty work, Dogtra will repair or replace (at Dogtra’s election) your product without charge for labor or parts. You are responsible for shipping, including cost, of your product to Dogtra for warranty service. Dogtra will handle shipping, including the cost, of the repaired or replaced product back to customers in the USA. Dogtra will not be responsible for shipping, including cost and/or applicable taxes or fees, for products sent to Canada. Such costs, taxes, or fees will be borne by the customer.
To register your product, visit www.dogtra.com/product-registration.
Dogtra Customer Service
22912 Lockness Avenue, Torrance, CA 90501
(888) 811-9111
[email protected]
Mon – Fri, 8:00 AM to 4:30 PM (PST)
© 2020 Dogtra. All rights reserved.

IMPORTANT SAFETY AND PRODUCT INFORMATION

WARNING
Please read all safety and product information below before using your Dogtra product. Failure to follow these safety instructions could result in injury to you, your dog and others, or it could result in damage to your Dogtra product or other property.

PRODUCT SAFETY

Training Methods
Dogtra products may be used with a variety of training methods. However, each dog may have a different reaction to training methods and to Dogtra products. Closely observe your dog when determining the right training method to use with your Dogtra product.

Aggressive Dogs
Do not use Dogtra products with aggressive dogs as such dogs may react adversely and cause injury to people or other dogs. Seek the assistance of a dog-training specialist or veterinarian when dealing with aggressive dogs.

Children
Dogtra products are not toys. Adult supervision and close attention are necessary when Dogtra products are used by or near children.

PRODUCT DAMAGE

Electrical Product
Your Dogtra product contains electrical components and batteries. Do not use or keep your product near heat or flammable sources. Such use or storage may damage your product and/or cause fire, explosion, injury, or property damage.

Medical Device Interference
Dogtra products contain electrical and magnetic components that emit low level electromagnetic waves and radio frequencies. These electromagnetic waves or radio frequencies may interfere with pacemakers, defibrillators, or other medical devices. Consult your physician or medical device maker before using your medical device with a Dogtra product. If you think that your Dogtra product is interfering with your pacemaker, defibrillator, or other medical device, stop using the Dogtra product.

Inadvertent Activation
The digital microprocessor offers thousands of unique codes to eliminate frequency match-up with other Dogtra e-collars. The Constant button will automatically shut down after being held down for 12 seconds or more as a safety feature.

UNAUTHORIZED USE

Your Dogtra product should be used only in a humane manner to train and educate your dog. Dogtra products are not intended for use in any other manner nor are they intended for use with other animals or with humans.

BATTERY

Your Dogtra product contains batteries. Take care when removing and installing batteries as your fingers may get caught. Dispose of batteries as provided by your local regulations. Do not disassemble, crush, heat, or otherwise alter the battery as it may cause fire, injury or property damage.

AT A GLANCE

Auto Charger
Dogtra’s auto chargers are designed for use with a 10 volt car outlet.

European Charger
Dogtra’s European chargers are designed for use with a 230 volt AC electrical outlet.

To purchase accessories, please visit www.dogtra.com or call customer service at (888) 811-9111.

MAIN FEATURES

• ½-Mile Range
• IPX9K Military Grade Waterproof
• 100-Levels of Low to Medium Stimulation
• Safety Stimulation Level Lock
• Front-Facing Dial for One-Handed Operation
• Nick/Constant Stimulation
• HPP (High Performance Pager) Vibration
• Audible Tone
• Enhanced Contact Points

OVERVIEW

UNDERSTANDING YOUR TRAINING SYSTEM

Turning the 200NCPT On/Off

To turn on the receiver, place the red dot on the back of the transmitter to the red dot on the receiver. Hold the two red dots together for a moment until the LED light on the receiver comes on.

To turn off the receiver, repeat the same procedure holding the two red dots together momentarily. The LED light will turn red for a brief moment indicating that the receiver has now shut off.

The transmitter does not have an on/off button and will only activate when the buttons are pressed.

Transmitter Button Function

1. Stimulation Level Lock Toggle Switch
   
   When the toggle switch is in the down position, the stimulation level will be locked and will not change even if the Rheostat Dial moves. When the toggle switch is in the up position, the stimulation level will be unlocked and can be changed. Please check the stimulation level when unlocking the toggle switch to make sure you are correcting your dog at the right level since it may have moved.
2. Front Buttons
   
   Pager Button
   The Pager button is the top button on the face of the transmitter. Pressing the Pager button will give a vibration for as long as the button is held down, up to 12 seconds.
   Tone Button
   The Tone button is the lower button on the face of the transmitter. Pressing the Tone button will give an audible tone for as long as the button is held down, up to 12 seconds.
3. Side Buttons
   
   Nick Button
   The Nick button is located on top on the left side of the handheld transmitter. When the Nick button is pressed, the receiver emits a single pulse of electrical stimulation.
   Constant Button
   The Constant button is located on the bottom of the left side of the handheld transmitter. Pressing the Constant  button gives continuous stimulation as long as the button is pressed, for up to 12 seconds. If the button is not released after 12 seconds, the stimulation will automatically turn off as a safety feature. The receiver will be ready to be reactivated once the button has been released.

Receiver Fitting

Proper Fit
The receiver should be fitted so that the surgical stainless steel contact points press firmly against the dog’s skin. You should be able to fit two fingers under the collar strap. The best location is on either side of the dog’s windpipe.
Improper Fit
A loose fit can allow the receiver to move around on the dog’s neck. When this happens, the contact points may rub against the skin and cause irritation. If the receiver is too loose, the contact will not be consistent and cause the corrections to be inconsistent. Dogtra uses surgical stainless steel contact points and anti-microbial plastic to protect the dog’s skin.

Finding the Right Stimulation

The 200NCPT has a Rheostat Dial on the front of the transmitter (0 is the lowest and 100 is the highest).
Remember that you will need to adjust the setting (upward or downward) depending on your dog’s temperament and threshold for stimulation. Always start at the lowest level and work your way up. The appropriate level can be found when the dog responds to the stimulation with a mild reaction. Also, as the dog’s attitude changes, especially during times of increased excitement or distraction, you may need to adjust the intensity level.
NOTE: The stimulation intensity can be adjusted even while the stimulation is in use.

Maximizing the Distance

The 200NCPT has a 1/2-mile range. Depending on the way you use your transmitter, the range may vary.

To get the greatest range, hold the transmitter away from your body and avoid touching the antenna. Keep your unit properly charged for maximum signal strength.

LED Indicator

The LED indicator flashes every 4 seconds when the receiver is on and ready for use. The LED indicator will blink on both the transmitter and the receiver when the transmitter buttons are pressed.

The LED indicator color indicates the battery life level.

Green = Full charge
Amber = Medium charge
Red = Needs charge

If the unit is used while the LED indicator is red, it may shut down automatically.

Receiver Indicator Light
When the Constant button on the transmitter is pressed, the receiver indicator light will glow steadily (either green, amber, or red based on the remaining battery life), as long as you hold the button down, for up to 12 seconds.
When the Nick button is pressed, the light comes on for a fraction of a second.

Charging the Battery

The 200NCPT uses lithium polymer batteries. Recharge the unit if the indicator light is red, the system does not turn on, or the system will not stay on when any button is pressed.

NOTE 1: Only use Dogtra-approved batteries, chargers, and accessories for your Dogtra e-collars. This will prevent any damage that can be incurred from attempting to use a different charger.
NOTE 2: The unit has a partial charge when it leaves the Dogtra facility. Upon receipt of the e-collar be sure to give it a full 2-hour initial charge before the first use.
NOTE 3: When a charger is not in use, disconnect it from the power source. Fully charge the batteries if the unit is to be stored without use for a period of 3 months or more.

Follow the steps below to charge your system:

1. Open the rubber plugs on the battery charging receptacles and plug in the charging cable.
2. Plug the charger into a 120-volt wall outlet or, if using the auto charger, plug into a cigarette lighter only for lithium polymer batteries (use a 220 volt European charger for Europe). All indicator lights should glow red when properly plugged in and the unit will automatically shut off during the charging process. You will need to turn the unit on again before use once the unit is fully charged and unplugged from the battery cable.
3. The lithium polymer battery is fully charged within 2 hours. The lights will stay red during the charging process and turn green once the unit is fully charged.
4. After charging, cover the battery charging receptacles with the rubber plugs.

GENERAL TRAINING TIPS

Your dog must know some basic obedience commands before beginning training with the 200NCPT. A dog learns by first being shown a command, followed by lots of repetition over an extended period. As the dog becomes proficient at obeying these commands, the trainer can introduce distractions and different locations to strengthen them.

Obedience Training on the Leash
Your dog must fully understand the obedience commands (sit, stay, here, heel, and kennel) before using the e-collar for reinforcement of these commands. A leash attached to a standard collar is used to “teach” the dog the basic obedience commands (here, heel, sit, and stay). A tug on the leash/collar is used to reinforce the command. When the dog complies with the command, use positive reinforcement/praise. Once the dog understands these commands, the e-collar can be used to reinforce them.

Beginning E-Collar Training
When you feel your dog understands the obedience commands on the leash we can now start with the e-collar training. With the dog on the leash and wearing the e-collar, continue with your obedience drills. Apply light stimulation when a command is given; the stimulation can be removed as the dog complies. Through repetition, the dog learns to perform the command.

The final step is the avoidance phase in which the dog learns that he can avoid the stimulation altogether by performing your commands. When these training procedures are complete, the e-collar is used as a reminder when the dog does not comply with your commands at home or in the field. Keep your initial training sessions short and positive as dogs have a short attention span.

How Much Stimulation to Use
Always start with low levels of stimulation and work your way up depending on the disposition of your dog and the given situation. By using the correct amount of stimulation to get your point across, you will have a more controllable environment and a dog that is under less stress. Animals (and humans) perform better in a less stressful environment.

For more training information, please visit our website at www.dogtra.com.

MAINTENANCE

Basic maintenance
Be sure the rubber-charging cap is securely in place when the e-collar is in use. After each training session, carefully inspect the unit for any missing parts or damage to the casing. Damaged or broken casing may affect the waterproof guarantee on the unit. After confirming that there is no damage to the casing, rinse the receiver and clean out any dirt or debris.

Storage maintenance
The 200NCPT should be fully charged before storing for extended periods. While in storage, the unit should be given a full charge once a month and before the first use. Store the units in room temperature. Do not keep the units exposed to extreme climates.

Troubleshooting
If the unit is malfunctioning, please refer to the “Troubleshooting Guide” before sending it to Dogtra for service. If you have any questions or concerns, you may email them to [email protected], or call customer service at (888) 811-9111.

TROUBLESHOOTING GUIDE

1. My dog is not reacting to the receiver.

• Make sure the receiver and transmitter are turned on.
• Make sure the collar strap is tight enough so both contact points are touching the dog’s skin.
• The contact points may be too short for the dog.
  To place an order for longer contact points, contact Dogtra or a Dogtra dealer. If you are already using the longest contact points available, you may need to trim down the hair on the dog’s neck so both contact points are touching the dog’s skin.
• The intensity level may be too low for your dog. Keep increasing the stimulation until the dog responds, usually with neck movement, head shaking, looking over its shoulder, etc. (response may be very subtle).

2. The LED indicator light comes on, but I do not feel any stimulation.

• Your tolerance may be higher than your dog’s tolerance.
  We recommend placing both contact points on your inner wrist where the sensitivity is higher in order to test the unit.
• The battery charge may be low, so check the LED light for the battery life.

3. The transmitter has no range or the stimulation is weaker when my dog is farther away.

• The antenna(s) may be damaged. To order parts, please contact customer service at (888) 811-9111 or go towww.dogtra.com.
• The range indicated on the unit’s box is for flat terrain.
  Heavy brush, trees, hills, or moisture will affect the range of your unit. For best range, hold the transmitter vertically above your head, and/or try moving to higher ground.
• Any electrical conductors will affect the range, such as cars, chain-link dog runs, metal structures, and radio towers. For best results, operate away from these items.

4. My units are not holding a charge.

• The batteries might not be charged properly, or the charger, splitter, and the charging port may not be functioning properly. You can send in your charging units to have us inspect them.
• The charging pin may be damaged. Inside the charging port, there is a metal pin that should be standing straight up and stiff. If the pin is wobbling, broken, or missing, you will need to send the unit in to the Repair Department. The charging port must be clean prior to charging; clean the dirt out with a cotton swab and some rubbing alcohol. If the dog is in salt-water, be sure to rinse the receiver and charging port with clean water.
• If the above does not resolve your issues, contact Dogtra customer service at [email protected] or (888) 811-9111.

DOGTRA PRODUCT WARRANTY

LIMITED WARRANTY
For Dogtra Products Purchased from Dogtra Authorized Dealers

One-Year Warranty
Except as otherwise provided below, Dogtra warrants to the original retail purchaser (“You”) that its Dogtra products shall be free of defects in materials and workmanship for a period of one (1) year from the date of purchase (“Warranty”). The Warranty covers the cost of repair (parts and labor) or replacement (if repair is not feasible) of a defective Dogtra product during said one-year period. For such repaired or replaced products, the remaining portion of the original warranty period, or ninety (90) days, whichever is longer, shall apply. Dogtra, at its sole discretion, shall determine whether to repair or replace a product covered by the Warranty.

Warranty Conditions
The Warranty is not transferrable and applies to your Dogtra product only if

(1) You are the original retail purchaser of the product,
(2) You bought the product from a Dogtra authorized dealer, and
(3) You present a receipt or other proof of purchase showing a valid purchase
date, the name and address of the authorized dealer, and the purchased product identified by model and/or serial number.

Warranty Exclusions
The Warranty does not cover damage, loss, or deterioration to your Dogtra product caused: by misuse, neglect, abuse, or other improper handling of the product; by failure to follow use or care instructions; by use of the product for other than its intended purpose; by accident or natural forces such as fire or flooding; or by normal wear and tear such as scratches to the product surface.
The Warranty also does not cover Dogtra products that: are purchased from non-authorized dealers; are purchased outside of the United States or Canada; have been damaged during shipment (even if Dogtra paid or arranged for shipping); have been modified or tampered with in any manner; are opened or repaired by anyone other than Dogtra; or have serial numbers that have been altered or defaced.

Sole Warranty
This Warranty is the only warranty offered by Dogtra for its Dogtra products. Other than said Warranty, Dogtra makes no other representations or warranties whatsoever regarding its products, whether oral or in any product manual, on any packaging, on any website, or in any other written material.
No dealer of Dogtra products, nor any employee or agent of Dogtra, is authorized to make any additions, changes, or extensions to the Warranty.
Dogtra, at its sole discretion and at any time, reserves the right to modify the Warranty.

DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING WARRANTY IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. DOGTRA DISCLAIMS ANY IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Limitation of Remedies
Dogtra’s liability is limited to the cost of repair or replacement of the Dogtra product under Warranty. Any claim or action to enforce the Warranty must be commenced within thirty (30) days of the Warranty’s expiration for your product. Dogtra will not be liable for any indirect, incidental, special, consequential, or similar damages based on breach of warranty, breach of contract, negligence, strict tort, or any other legal theory related to Dogtra and its products. Damages that Dogtra will not be responsible for include, but are not limited to: loss of income or profits; loss of revenue or savings; loss of use of the product or associated products; cost of any substitute products or services; inconvenience, downtime, or any other time; loss of goodwill; claims of third parties including customers; and damage to property.

Legal Rights May Vary By State or Jurisdiction
The Warranty gives You specific legal rights, and You may also have other rights which vary by state or jurisdiction. Some states or jurisdictions do not allow certain limitations of implied warranties or of incidental or consequential damages or other remedies, so certain of the foregoing limitations may not apply to You.
If any portion of the Warranty is held by a court to be invalid or unenforceable, the remaining portions of the Warranty shall remain in full force and effect and shall in no way be affected or invalidated, and the invalid or unenforceable portion shall be modified so as to most nearly achieve the intent of the Warranty.

Product Registration
Dogtra recommends that customers register their products as soon as possible after purchase. Product registration will facilitate any future warranty service. You may also receive useful information and updates about your existing and future Dogtra products. To register your product, visit www.dogtra.com/product-registration. If your product is not registered with Dogtra, You will be required to provide a receipt or other proof purchase (as provided above) to qualify for warranty service.

How to Obtain Warranty Service
Should your Dogtra product require warranty service, please contact Customer Service by phone or email for a warranty evaluation (see below for contact information). Upon approval of your warranty work, Dogtra will repair or replace (at Dogtra’s election) your product without charge for labor or parts. You are responsible for shipping, including cost, of your product to Dogtra for warranty service. Dogtra will handle shipping, including cost, of the repaired or replaced product back to customers in the USA. Dogtra will not be responsible for shipping, including cost and/or applicable taxes or fees, for products sent to Canada. Such costs, taxes, or fees will be borne by the customer.

To register your product, visit www.dogtra.com/product-registration.

Dogtra Customer Service
22912 Lockness Avenue, Torrance, CA 90501
(888) 811-9111
[email protected]
Mon – Fri, 8:00 AM to 4:30 PM (PST)
© 2020 Dogtra. All rights reserved.