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3Plus Swipe C Manual


3Plus Swipe C Manual Image

Enabling/Disabling Notification Alerts (Android)

  1. When being paired to the 3Plus Swipe C you are able to receive alerts via your mobile notifications.
    (For example: calls, text, or any applications you normally receive alerts for)
    To access the notification settings on the 3Plus Activity Tracker application, select the top-left hand corner menu.
    This will generate a side bar with a menu, select “Pair Device”.
  2. Once on “Device” settings, scroll down until you see the “Notifications” toggles.
    This will provide a list of all options that receive or block notifications.

Enabling/Disabling Notification Alerts (iOS)

  1. When being paired to the 3Plus SwipeC you are able to receive alerts via your mobile notifications.
    (For example: calls, text, or any applications you normally receive alerts for)
    To access the notification settings on the 3Plus Activity Tracker application, select the top-left hand corner menu. This will generate a side bar with a menu, select “Pair Device”.
  2. Once on the “Pair Device” settings, scroll down until you see the “Notifications” toggles.
    This will provide a list of all options that receive or block notifications.

How to View the Software Version on Your Swipe C

  1. On the Swipe C:
    1. Swipe to the left of the time/date screen to select “Apps”.
    2. You are then going to swipe until you see the settings icon.
    3. Swipe once to display “Info” and select. You are then going to swipe one more time to acquire the software specs (shown as SW).
  2. On the App: Tap on the Swipe C tile found on the app home screen, then scroll down to select ‘Debug Info’.

Can I use the Swipe C with my Computer?

The 3Plus Swipe C is not compatible with any PC’s. Unfortunately, a dashboard/desktop version of the 3Plus Activity Tracker application is not available.

(Currently, the Swipe C is only compatible with Android and iOS devices. Devices must at least carry iOS 7.0 or above and an Android OS 4.3 or above)

How do I Setup my Swipe C?

The first step to setting up the Swipe C is downloading the 3Plus Activity Tracker application. The connection from mobile device to band occurs via Bluetooth. Once the Bluetooth is turned on through the mobile device, the Swipe C will be able to pick up the signal.

How do I Turn on and Navigate Through my Swipe C?

To view the display screen, firmly double tap on the Swipe C screen. To navigate through the different options, swipe the screen right or left, and to select an option simply tap on the icon you wish to choose.

When I Pair my Swipe C I Get an Error saying, “We Cannot Find Your Swipe-C”?

  1. Your mobile device may already be paired with another Bluetooth device. You must first un-pair the Bluetooth device from your mobile device to be able to connect to the Swipe C.
  2. If the Swipe C was paired with a mobile device previously, (and the device is within Bluetooth range) the band may still be paired to it through the back end. Due to this, the band is unable to pair with a new mobile devices.

Which Smartphones Support the Swipe C?

BLE (Bluetooth Low Energy a.k.a Bluetooth 4.0) is required to connect with the 3Plus Swipe C. Mobile devices must have a minimum display of 4 inches (measured from the bottom-left corner of the screen to the top-right corner). Operating system requirements consist of the mobile device running on iOS 7.1+ or Android 4.3+. The 3Plus app does NOT support tablet devices.

Why Does my Swipe C Only Have Four Letters/Numbers on the Screen?

These 4 characters are the pairing code that will need to be used to activate the Swipe C via the 3Plus application.

Why is it So Hard to Put the Swipe C on?

If you are having trouble fitting the clasp onto the band, try wetting the band with water. This will make it easier for the clasp to close.

Swipe C Tracking

The Swipe C will track steps taken, active minutes, distance traveled, calories burned and sleep

  • Steps are tracked using internal hardware to detect movement and the movement is then determined to be a step (or not a step) based on a unique step tracking algorithm.
  • Active minutes is calculated for any activity lasting 30 seconds or more. Any movement lasting less than 30 seconds will not count towards an active minute.
  • Distance traveled is calculated using 3 factors: number of steps taken, speed of those steps, and set stride length.
    (Stride length can be adjusted under the “User Settings” via the 3Plus application menu)
  • Calories are calculated using 4 factors: set weight/height, gender (both visible in user settings), the number of steps recorded, and the speed of those steps
  • Sleep is tracked using the same hardware used to track movement of the Swipe C. Asleep, restless and awake periods are based on intensity of movement.

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