These Global Terms of Use ("Terms") regulate your engagement with and use of the websites ("Sites"), mobile applications ("Apps"), software, content, and all other products and services (collectively, "Services") provided by ItsManual ("the Company," "we," "our," or "us"). This includes all services provided by It’s Manual. The following additional terms, policies, guidelines, agreements, and rules (collectively referred to as the "Guidelines") are an integral part of these Terms and are considered as fully included herein:
By registering for, accessing, browsing, posting to, downloading from, signing up to, subscribing to, or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by all stipulations within these Terms.
Please review these Terms carefully, especially Section 15, which outlines your rights and responsibilities in the event of a dispute between us.
We reserve all rights not expressly granted in these Terms. If you do not agree to these Terms, you are prohibited from using the Services.
An "Account" refers to a standard ItsManual account held by an individual or a single entity ("You", "Your", "User", or collectively "Users"). A "Subscription" denotes any paid plan that grants Users access to exclusive premium content ("Subscription Content") for the duration of the Subscription period via Everand™.
Our operations are based in Canada. If you are situated in the European Economic Area ("EEA+") or the United Kingdom ("U.K."), then these terms constitute an agreement between you and ItsManual.
The Services may not be appropriate or available for use in certain jurisdictions outside of the United States. If you choose to access the Services, you do so on your own initiative and are responsible for compliance with local laws. We may limit the availability of the Services, wholly or in part, to any person, geographic area, or jurisdiction we choose, at any time and in our sole discretion.
You must be at least 13 years old to use the Services. If you are under 18, you represent that you have your parent or guardian’s permission to use the Services. If you are a parent or legal guardian of a user under the age of 18, by permitting your child to use the Services, you are subject to the terms of this Agreement and responsible for your child’s activity on the Services.
Services are not available to any Users who have been suspended or removed from the system.
If you are registering or opening an Account or Subscription on behalf of an entity, you represent and warrant that you are an authorized representative of that entity with the authority to bind the entity to these Terms; you agree to be bound by these Terms on behalf of that entity. In this context, "You" and "Your" will refer to that entity.
BY USING THE SERVICES, YOU CONFIRM that you meet these eligibility requirements. You affirm that you are at least 13 years old.
Your privacy and the security of your personal information are paramount to us. We implement robust technical and organizational measures to protect your personal information. Please carefully read the Global Privacy Policy for details on how we collect, use, and disclose your personal information.
You acknowledge and agree that your use of the Services is subject to our Global Privacy Policy. You confirm that all information you provide to us is accurate, complete, and current; you are solely responsible for the accuracy of your information. Inaccuracies in your account information may result in suspension or termination of your Account and/or Subscription. You agree to keep your passwords confidential and acknowledge that you are responsible for all activities that occur under your Account and/or Subscription. If you believe that your Account and/or Subscription has been compromised, you agree to immediately notify us via the Help Center or by email via our Contact Form https://itsmanual.com/contact-us/
We hold high regard for the intellectual property rights of authors, publishers, and creators. We anticipate all Users to conform to applicable intellectual property laws. Our stance is to comply with the United States Digital Millennium Copyright Act (17 U.S.C. §512) and to take action, including potential termination of Account holders, against repeat or suspected intellectual property infringement. For detailed policies and processes related to copyright matters, refer to our Help Center.
The Company's Trademarks, encompassing trademarks, logos, service marks, and trade names (collectively referred to as “Trademarks”) visible on the Sites and Apps, constitute both registered and unregistered trademarks owned by ItsManual. These Trademarks should not be utilized in connection with products or services unrelated to, unassociated with, or not sponsored by the Company. Any Trademarks not the property of the Company, if encountered within any aspect of the Services, remain the rightful property of their respective owners.
Subject to Your observance of these Terms, the Company bestows upon You a delimited, non-transferable, and revocable license to download, install, and operate any provided App on your personally owned or controlled mobile device or computer strictly for personal non-commercial purposes. You are authorized to create a reasonable number of back-up copies of the App. Unless explicitly permitted in these Terms, refrain from activities like copying, modifying, redistributing, decompiling, or granting third-party access to the App. The Company retains all rights to the App not explicitly granted to You under these Terms.
Compliant with these Terms, the Company extends to You a restricted, non-transferable, and ready-to-revoke license enabling You to view, download, print, or have printed specific User-Generated Content (“UGC”, “Content”, or “User Content”) for personal utilization, except in cases where Company restrictions block or limit at the uploader's request or autonomously. UGC includes but isn't limited to Subscription Content released through Everand.
It is understood and acknowledged that content from the Services solely serves information and entertainment purposes without constituting professional advice in areas like legal, financial, medical, or educational domains. Users will interact with content from various sources, recognizing that the Company bears no responsibility for the accuracy, utility, or intellectual property rights of such content. Users also agree to waive any legal or equitable rights or remedies against the Company regarding any inaccurate, offensive, indecent, or objectionable content encountered. Addressing any notification of non-compliant content, the Company may evaluate and remove the content, with the right to do so without prior notice. The Company prohibits activities that breach intellectual property rights or privacy rights on any of the Services.
Content provided through the Services may include Reference Sites by way of links or mentions merely for user convenience. Users acknowledge and agree that the Company neither endorses nor takes responsibility for any Reference Site or the accessible information, products, or services within them. Your interactions with advertisers or promotions through the Services are of your sole accountability. Any actions on Reference Sites containing information, products, or services are conducted at Your own risk.
Our objective is to create a welcoming and safe environment where everyone can enjoy and engage with books, apps and other creative works. To support this aim, we have established guidelines designed to promote a positive user experience. Alongside the general rules listed below, further restrictions can be found in the Prohibited Activity and Content Notice. We reserve the right to determine, at our sole discretion, the extent to which a rule has been violated and to take appropriate action to prevent unauthorized or prohibited uses of the Services.
We reserve the right, at our sole discretion, to terminate any account (or any part thereof) you may have with the Company or your use of the Services, and to remove and discard any part of your account, user profile, or any content, at any time and without notice to you, for any or no reason, including inactivity. We may also discontinue providing access to the Services, or any part thereof, at any time and at our sole discretion. You acknowledge that we are not liable to you or any third party for any termination of your access to the Services. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities. These actions are in addition to any other remedies we may have at law or in equity.
Your Everand Subscription will not be terminated for inactivity as long as subscription fees are paid. Please refer to the Everand Subscriber Agreement for additional terms applicable to the cancellation of your Subscription.
You may cancel your account and/or subscription through your account settings or by sending a cancellation request to our customer support team via the Help Center or athttps://itsmanual.com/contact-us/. You may terminate these Terms at any time by canceling all your accounts and subscriptions and ceasing to use the Services. Your sole remedy for any dissatisfaction with the Services, the terms, our policies, or any content transmitted through the Services, is to stop using the Services and cancel your accounts and subscriptions.
Upon cancellation or termination, all rights and licenses granted to you will cease immediately, and the following provisions will survive: "Effects of Cancellation or Termination," "Our Proprietary Rights," "Indemnification," "Disclaimers; No Warranties," "Limitation of Liability and Damages," "Dispute Resolution," and "Miscellaneous." These provisions will remain in effect beyond the termination of this agreement.
The visual interfaces, graphics, design, compilation, information, computer code (including source code and object code), products, software, services, and all other elements of the Services provided by us (collectively, "Materials") are protected by United States copyright, trade dress, patent, and trademark laws, international conventions, and all applicable intellectual property and proprietary rights laws. While you retain ownership of the content and descriptive information you post on itsmanua.com, you grant the Company a perpetual, irrevocable, royalty-free, worldwide, nonexclusive license to reproduce, store, distribute, publicly display, and adapt these materials as necessary for the operation of the Services. All Materials on the Services are the property of the Company, its subsidiaries, affiliated companies, and/or third-party licensors. All trademarks, service marks, and trade names used on the Services are owned by the Company or its affiliates and/or third-party licensors. You are prohibited from selling, licensing, distributing, copying, modifying, publicly performing or displaying, transmitting, publishing, editing, adapting, creating derivative works from, or making unauthorized use of the Materials or Services without express written permission from the Company.
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, agents, licensors, and partners from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Services, any violation by you of these Terms, or any breach of the representations, warranties, and covenants made by you herein. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. We will make reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY AND ITS AFFILIATES, PARTNERS, AND SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. WE MAKE NO WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, TRUTHFULNESS, COMPLETENESS, OR QUALITY OF ANY INFORMATION PROVIDED THROUGH THE SERVICES. YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR OWN DISCRETION AND RISK, AND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR DEVICE OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THE COMPANY OR THROUGH THE SERVICES WILL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL THE COMPANY OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, RELIANCE, OR EXEMPLARY DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES ARISING FROM ANY UNSUCCESSFUL COURT ACTION OR LEGAL DISPUTE, LOST BUSINESS, LOST REVENUES OR LOSS OF ANTICIPATED PROFITS OR ANY OTHER PECUNIARY OR NON-PECUNIARY LOSS OR DAMAGE OF ANY NATURE WHATSOEVER) ARISING OUT OF OR RELATING TO THESE TERMS OR THAT RESULT FROM YOUR USE OR YOUR INABILITY TO USE THE MATERIALS AND CONTENT ON THE SERVICES OR ANY REFERENCE SITES, OR ANY OTHER INTERACTIONS WITH THE COMPANY, EVEN IF THE COMPANY OR AN AUTHORIZED REPRESENTATIVE OF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL THE TOTAL LIABILITY OF THE COMPANY OR ITS AFFILIATES, CONTRACTORS, EMPLOYEES, AGENTS, OR THIRD-PARTY PARTNERS, LICENSORS, OR SUPPLIERS TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OF THE SERVICES OR YOUR INTERACTION WITH OTHER USERS OF THE SERVICES (WHETHER IN CONTRACT, TORT INCLUDING NEGLIGENCE, WARRANTY, OR OTHERWISE), EXCEED THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THE SERVICES DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE DATE OF THE CLAIM OR ONE HUNDRED DOLLARS, WHICHEVER IS GREATER.
THESE LIMITATIONS OF LIABILITY ALSO APPLY WITH RESPECT TO DAMAGES INCURRED BY YOU BY REASON OF ANY PRODUCTS OR SERVICES SOLD OR PROVIDED ON ANY REFERENCE SITES OR OTHERWISE BY THIRD PARTIES OTHER THAN THE COMPANY AND RECEIVED THROUGH OR ADVERTISED ON THE SERVICES OR RECEIVED THROUGH ANY REFERENCE SITES.
YOU ACKNOWLEDGE AND AGREE THAT THE COMPANY HAS OFFERED ITS PRODUCTS AND SERVICES, SET ITS PRICES, AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN, THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN YOU AND THE COMPANY, AND THAT THE WARRANTY DISCLAIMERS AND THE LIMITATIONS OF LIABILITY SET FORTH HEREIN FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN YOU AND THE COMPANY. THE COMPANY WOULD NOT BE ABLE TO PROVIDE THE SERVICES TO YOU ON AN ECONOMICALLY FEASIBLE BASIS WITHOUT THESE LIMITATIONS.
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH IN SECTION 14 MAY NOT APPLY TO YOU. IF THE LAW OF THE JURISDICTION WHERE YOU ARE LOCATED DOES NOT ALLOW A PARTICULAR LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, THEN THE LIMITATIONS AND EXCLUSIONS SET FORTH IN SECTION 14 WILL BE LIMITED TO THE EXTENT NECESSARY UNDER APPLICABLE LAW OF THAT JURISDICTION.
The European Union Digital Services Act Regulation 2022/2065 (EU-DSA) requires Us to provide consumers of our products and services (collectively, the “Services”) with the following information.
This information supplements the Global Terms of Use. For information pertaining to the General Data Protection Regulation (GDPR), please see Our Global Privacy Policy.
Consumers may communicate directly with the company through the Help Center or via email on our contact page https://itsmanual.com/contact-us/. Our Help Center uses a chatbot and other automated routing rules to better direct your inquiries to the appropriate area of the Company. Portions of the chat may be shared internally within the Company or externally with our third party service provider to better assist you. All inquiries are reviewed by a natural person. We endeavor to answer standard consumer questions within 1 day.
Official communications pertaining to matters covered by the EU-DSA (including from trusted flaggers, the European Board for Digital Services, the European Commission, or Member States’ authorities) may be sent via email to our contact page https://itsmanual.com/contact-us/. All inquiries are reviewed by a natural person.
We are dedicated to fostering an environment where freedom of expression flourishes within the boundaries of respect and safety. Our services utilize automated technologies combined with human oversight to promptly identify and address content that violates our Global Terms of Use. Moderation decisions are based solely on these published rules and are applied as consistently as possible. Customers in the EU may request review of any moderation of their own content for up to six (6) months from the date of notification.
Further to the Global Terms of Use, the use of the Services to upload manifestly illegal content is strictly prohibited. The Company may, at any time, remove content that We believe to be manifestly illegal. The Company may, at any time, indefinitely suspend or delete the accounts of customers that engage in such activities. Entities identified as originating false or misleading notices may be restricted from submitting subsequent notifications. Customers in the EU may request review of restriction and removal decisions for up to six (6) months from the date of notification. Illegal activities will be reported to the appropriate jurisdictional authority.
Customers in the EU have the right to escalate issues that could not be satisfactorily resolved via Dispute Resolution to anindependent body certified by the EU. EU customers may also initiate judicial proceedings at any time.
The Company offers you a subscription service that grants access to a diverse array of digital content including electronic books, audiobooks, articles, mobile apps from various publishers (“Subscription Content”). The subscription ("Subscription") provides you with a limited, nonexclusive, nontransferable, revocable, personal license to access and utilize the Subscription Content for your own personal, entertainment, and informational purposes only. This Subscription is distinct from any free account you might have under any other services offered by the Company, and the existence of this Subscription does not affect your other accounts.
The following restrictions apply to your access and use of the Subscription Content:
Your continued access to the Subscription Content is contingent upon the timely payment of your Subscription Fees. Access will be revoked if your Subscription is canceled, lapses, or is terminated due to non-payment.
This Agreement does not establish a partnership, joint venture, employer-employee, principal-agent, or franchisor-franchisee relationship between you and the Company. The Terms, related Guidelines, and any rights and licenses granted cannot be transferred or assigned by you but may be assigned by the Company without any restrictions. Attempts to assign these Terms in violation of this provision will be null and void. Should any provision of these Terms or Guidelines be deemed unlawful, void, or unenforceable, such provision will be modified or removed to the minimum extent necessary, leaving the remaining provisions enforceable. A printed version of this Agreement and any electronic notices will be admissible in judicial or administrative proceedings to the same extent as other business documents originally generated and maintained in printed form.
Failure by the Company to enforce any rights or provisions of these Terms does not constitute a waiver of such rights or provisions. Any waiver of these Terms will only be effective if in writing and signed by an authorized Company representative. Upon termination, provisions that inherently should survive will continue in effect, including sections 6-16.
These Terms, including all Guidelines, Notices, and Terms contained herein, constitute the entire agreement between you and the Company concerning the subject matter and will not be modified except in writing, signed by both parties, or as otherwise specified in these Terms in Section 20.0. Headings are for convenience only and do not affect the interpretation of these Terms.
YOU AND THE COMPANY AGREE THAT ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THE COMPANY MUST BEGIN WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, IT IS PERMANENTLY BARRED.
We may periodically update these Terms along with Our other Agreements and Guidelines. We will inform you, as required by law, of any significant changes to these Terms. We encourage you to review these Terms and all associated Guidelines regularly to stay informed of any changes. Changes become effective immediately after they are posted on https://itsmanual.com/terms/. You can determine the last update of these Terms by checking the “LAST UPDATED” date. By continuing to use the Services after these changes, you accept the revised Terms; however, any material change will not apply retroactively to any claims or disputes that arose before the updated date. This Agreement may not reflect pending or recent legislative changes.
The content on Itsmanual.com is contributed by our members without direct oversight or intervention by our staff. It is against our policy for anyone to upload content that infringes on intellectual property rights—including copyrights, trademarks, and trade secrets—without the authorization of the rights holder.
ItsManual adheres to the United States Digital Millennium Copyright Act (DMCA) of 1998. Our policy is to eliminate infringing content from our platform upon notification and to terminate the accounts of repeat infringers under a "three-strikes" rule.
To report copyright infringement effectively and quickly, we recommend using ItsManual dedicated reporting form for abusive content and copyright issues. This form ensures all necessary information is collected and alerts us immediately. Valid reports are generally addressed within two business days. Any content removed following a DMCA notice is automatically entered into the copyright protection system. Rest assured, information submitted through the reporting form is used solely for handling the infringement report.
As ItsManual is located in Canada, a completed DMCA notification is required as a baseline for action on reported infringements, even if the copyright laws in your country differ. Notifications that do not meet the DMCA criteria or that contain incomplete information cannot be processed by ItsManual.
If your content was removed due to an action by Us and you believe this was in error, please contact us at https://itsmanual.com/contact-us/ with your notification and a detailed explanation of your concern. We will review your case promptly.
If your work was removed following a third-party DMCA notice, you must submit a counter-notification if you wish to contest the removal and seek restoration of your document.
Content on Itsmanual.com is uploaded by our members without Our prior approval. We are committed to respecting intellectual property rights and adhere to all relevant provisions of the Digital Millennium Copyright Act (DMCA) of 1998. We promptly remove infringing content upon notification and enforce a "three-strikes" policy to terminate repeat infringers. As ItsManual operates within Canada, a complete DMCA notification is required as the minimal acceptable proof of copyright, irrespective of differing international copyright laws. ItsManual is unable to process notifications that do not meet DMCA standards or that provide incomplete information.
To report unauthorized posting of copyrighted content on ItsManual please use this form. This form ensures that all necessary information is captured and immediately alerts us. The information you provide will be used exclusively for addressing the copyright infringement. Valid notifications are usually processed within two business days.
CLICK HERE TO REPORT COPYRIGHT INFRINGEMENTS & ABUSE
Only the copyright owner or an individual authorized to act on their behalf may utilize this form to report infringements. If you believe someone else's work has been improperly posted, please contact the original author or publisher directly. Many publishers have designated forms or contact methods on their websites for addressing copyright concerns.
Ensure that the content you wish to report is not uploaded by your publisher, agency, or another authorized entity under a licensing agreement. If you are the author and your content was uploaded to ItsManual by your publisher, your request for removal might be denied.
Your request for removal must include direct URLs to each piece of content you claim is infringing. ItsManual cannot act on notifications that only reference search results. Notifications lacking complete information will be returned for completion.
Under Section 512(f) of the DMCA, any person who knowingly and materially misrepresents that material or activity is infringing may be subject to liability. Improper use of the DMCA form can lead to the termination of your account and potential legal consequences.
Ensure that your notifications are complete and accurate to facilitate prompt processing.