Manual Wheelchair
User Manual
Read this manual before operating your wheelchair. Save this manual for future use. The most current version of this manual can be found online at www.grahamfield.com.
READ THIS MANUAL BEFORE OPERATING YOUR WHEELCHAIR
INTRODUCTION
Important safety, operating, and maintenance instructions that warrant your attention are included in this user manual. Read the entire manual carefully before operating your new wheelchair, and refer to it as often as necessary to help maintain good performance standards.
Consult your healthcare professional and GF authorized distributor for assistance in developing and learning safe and effective techniques for performing your daily activities according to your individual physical abilities and needs, and to make certain that your wheelchair is properly prescribed and adjusted for your use.
The safety precautions in this manual are general warnings intended to be used only as basic guidelines. You may find it necessary to develop your own methods for safely solving frequently encountered challenges. Again, consult your professional medical advisors for their recommendations about safety methods, and never hesitate to ask for their assistance.
Your wheelchair should receive frequent, regularly scheduled maintenance, including an inspection of the mechanical parts, to ensure proper operation. Some suggested inspection procedures, troubleshooting procedures, and adjustment procedures are included in this manual. When it comes to service and repair, remember that your GF authorized distributor knows your wheelchair best.
Thank you for choosing an Everest & Jennings product. The Traveler HD is a manual, folding, lightweight wheelchair, suitable for frequent users who require a lightweight, portable wheelchair, fitted to their anatomy, without the need of customization or alteration to the center of gravity. The Traveler HD is intended for indoor and/or outdoor use.
The person performing adjustments on the Traveler HD has the responsibility of making certain that the user can safely operate the wheelchair with the adjustments selected. This person must evaluate the user’s ability, weight, physical condition, the environment in which the wheelchair will be used, and the terrain over which the wheelchair will travel. We recommend the use of antitippers at all times.
WARNING: When in use, anti-tippers must be installed in the downward position.
Please note the following special statements, used throughout this manual, and their significance:
WARNING: Indicates a potential hazard situation or unsafe practice that, if not avoided, could result in death or serious personal injury.
CAUTION: Indicates a potential hazard situation or unsafe practice that, if not avoided, could result in minor or moderate personal injury.
NOTICE: Indicates a potential hazard situation or unsafe practice that, if not avoided, could result in product or property damage.
Info: Provides application recommendations or other useful information to ensure that you get the most from your product.
IMPORTANT SAFETY PRECAUTIONS
IMPORTANT SAFETY PRECAUTIONS: ALWAYS FOLLOW THESE SAFETY PRECAUTIONS WHEN USING YOUR WHEELCHAIR. FAILURE TO DO SO COULD RESULT IN PERSONAL INJURY TO YOU OR OTHERS OR DAMAGE TO YOUR WHEELCHAIR.
Safety requires the constant attention of the wheelchair user and the attendant. It is extremely important to learn and always use safe methods of performing basic daily activities. Always consult your healthcare professional to determine those methods most suitable for your individual abilities.
Protect yourself and your wheelchair by having your Traveler HD serviced regularly. Whenever any part of your Traveler HD is not functioning properly, contact your GF authorized distributor immediately, as a hazardous situation could result, causing personal injury or damage to your wheelchair. ONLY EXCELLENT CONDITION IS ACCEPTABLE WHERE SAFETY IS CONCERNED. Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb performance.
WARNINGS
WARNING: Traveler HD maximum weight capacity is 500 lb (227 kg), EVENLY DISTRIBUTED.
WARNING: Do not operate this wheelchair on streets or roadways.
WARNING: Do not operate this wheelchair on hilly or rough terrain, sand, wet or icy surfaces, or surfaces with impaired traction. Ensure that pathway is clear of all obstacles.
WARNING: Do not turn wheelchair while going downhill, as wheelchair could tip over.
WARNING: Do not attempt inclines without anti-tippers installed in the downward position. Do not attempt any incline or decline greater than six degrees (10% grade, or one foot of rise or fall per ten feet of ramp length).
WARNING: This wheelchair does not offer seating or occupant restraint equivalent to the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the vehicle manufacturer.
WARNING: Do not tie down or attach anything to the wheels. This could cause tipping and possibly result in injury or damage to the wheelchair.
WARNING: The footplates’ lowest point should clear the ground by at least 2 1/2 inches, to permit proper clearance of potential obstruction.
WARNING: Doing a “wheelie” (tilting the wheelchair backward until it reaches its balance point) is dangerous and could result in personal injury to the user.
WARNING: Do not stand or step on the footplates while transferring to or from your wheelchair. This could cause the wheelchair to tip or may cause personal injury or damage to your wheelchair.
WARNING: Do not place your hand between seat rail and side panel.
WARNING: Always engage wheel locks before transferring, using a wheelchair lift or using an elevator.
WARNING: Ensure that wheelchair is on a stable, level surface and engage wheel locks before and during transfer.
WARNING: Operate only with anti-tippers in place when leaning or tipping. When in use, anti-tippers must be installed in the downward position.
WARNING: Do not lean over the top of the wheelchair back. This could cause the wheelchair to tip over.
WARNING: To reduce the risk of tipping before leaning or reaching forward, sit back in the seat and rotate casters fully toward front of wheelchair.
WARNING: Unauthorized modification or the use of non-Everest & Jennings replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition resulting in serious personal injury.
WARNING: Do not lean on this wheelchair or use it as a walker–these are practices which could result in loss of balance and personal injury.
WARNING: Do not use your wheelchair on escalators.
WARNING: Wheel locks are not brakes. Do not use the wheel locks to slow down your wheelchair, or while the wheelchair is moving. Wheel locks are only intended to keep the wheelchair in place when it is at a complete stop.
WARNING: Cancer and Reproductive Harm – www.p65warnings.ca.gov.
WARNING: GF Health Products, Inc. specifically disclaims responsibility for any personal injury or property damage which may occur during any use which does not comply with federal, state, or local laws or ordinances.
GETTING STARTED
Please familiarize yourself with main components, identified in Traveler HD illustration below.
OPERATING THE WHEEL LOCKS
Two wheel locks are located on the Traveler HD; one on each of the fixed rear wheels. To engage, push the lever forward. Once over center, the lever will lock into place. To disengage, pull back on the lever.
UNFOLDING AND FOLDING THE WHEELCHAIR
WARNING: When folding or unfolding the wheelchair, do not place your fingers or hands under the seat rail or between the seat rail and side panel.
WARNING: Read warning label, shown above, located on side panels: Always keep hands clear when unfolding the wheelchair.
WARNING: Do not sit on or transfer into the wheelchair unless it is fully open and the seat rails are fully seated.
WARNING: Do not lift the wheelchair by the arms, footrests or legrests, or any other detachable parts.
UNFOLDING the Wheelchair
- Engage wheel locks on both sides.
- Use both hands to push down with even pressure on seat tubes and seat upholstery on insides of wheelchair, as shown at above left, until the seat rails are fully seated, as shown at above right. Do not place any fingers or parts of your hand under the seat rails.
- Attach footrests or legrests to wheelchair.
- Reinstall seat cushion, if so equipped.
WARNING: Ensure seat, arms, and footrests or legrests are locked in place before occupying or operating wheelchair.
FOLDING the Wheelchair
- Detach footrests or legrests from wheelchair.
- Remove seat cushion, if applicable.
- Grab the seat upholstery at center front and rear with both hands, pull sharply, and lift up as shown above.
- If necessary, fold the excess seat upholstery over the arm.
- To fold wheelchair completely, tip it sideways so wheel won’t drag and press sides together as shown at above right.
HANDLING TIPS
The Everest & Jennings Traveler HD has been designed and engineered to perform as a stable and well balanced unit when used for its intended purpose. However, it is possible to tip the Traveler HD over if it is used improperly or if you move beyond the center of gravity. You may want to consider the use of a positioning belt, available from your distributor or www.grahamfield.com, to maintain proper weight distribution. We urge you to learn the characteristics of your wheelchair. It is most important to learn safe methods to perform the daily activities basic to your lifestyle. Consult your medical professionals for assistance in developing the skills and proper techniques to perform all activities safely.
BALANCE
Proper balance is the key to maintaining the stability of your wheelchair. Reaching, bending, and transferring to or from a wheelchair will change your weight distribution and center of gravity. When performing such activities, do so as instructed in the following paragraphs to avoid tipping the wheelchair.
TRANSFER
WARNING: Always ensure the wheelchair is on a stable, level surface before transfer.
WARNING: Always engage wheel locks before transfer.
WARNING: Do not step on the footplates; this could cause the wheelchair to tip. Fold them up, and either detach them, or swing them aside.
WARNING: There is a critical moment when there is little or no seat platform beneath you. Take every precaution to reduce this unsupported distance before you attempt transfer.
Transferring into or out of a wheelchair is a very difficult maneuver; always exercise extreme care even when transferring with the aid of an attendant, a patient lift (shown at above left), or a transfer board (shown at above right). Consult your medical professionals for assistance in developing your individual transfer technique. Engage both wheel locks and ensure the wheelchair is stabilized and will not move or slide during the transfer. Take extra precautions to prevent tipping. Use good body mechanics to prevent personal injury.
REACHING / BENDING
WARNING: Always turn the casters frontward to provide stability while reaching. If in doubt, ask for assistance or use a device that will extend your reach without requiring you to shift your weight.
Although it is not recommended, you may find it occasionally necessary to lean or reach from your wheelchair. Consult with your healthcare professional for assistance in developing your personal safe reaching or moving techniques suited to your ability and restrictions.
Reaching / Bending Forward or sideward
WARNING: Do not attempt to reach objects if you are required to move forward in the seat. Do not attempt to retrieve objects from the floor if you must reach down between your knees. Do not shift your weight in the direction that you are reaching and/or bending; this could cause the wheelchair to tip.
- Maneuver the wheelchair as close as possible to the object you wish to reach.
- Rotate both casters fully forward: Go forward, and then back the wheelchair toward the object to swing the casters fully forward.
- Engage both wheel locks.
- Ensure the casters are rotated fully forward before reaching. If not, repeat step 2.
Reaching / Bending Backward
WARNING: Do not engage the wheel locks while reaching or bending backward. Should your weight suddenly shift accidentally, it is better to roll in that direction than to tip over.
WARNING: Do not lean over the back upholstery; this could cause the wheelchair to tip.
- Maneuver the wheelchair as close as possible to the object; the rear wheels will limit how close you can get.
- Rotate both casters fully forward: Go forward, and then back the wheelchair toward the object to swing the casters fully forward.
- Reach only as far as your arm will extend without changing your sitting position. If in doubt, reposition the wheelchair or ask for assistance.
RAMPS AND INCLINES
WARNING: During descent, the footplates’ lowest point should be no closer to the ground than 2 1/2 inches to permit proper clearance.
WARNING: Do not attempt inclines without anti-tippers installed. Do not attempt any incline or decline of more than 6 degrees (10% grade, or one foot of rise or fall per ten feet of ramp length).
WARNING: Do not use wheel locks to slow your descent. Attempting to use wheel locks is likely to result in accidental locking that could cause the wheelchair to stop abruptly, suddenly pitch forward, or tip sideways.
WARNING: Avoid changing direction while descending a ramp or incline, as this could cause instability.
Most people are capable of negotiating short inclines without assistance, depending upon upper body strength, endurance, and the degree of incline. Know your own strength and endurance capabilities and limitations before attempting to negotiate an incline or decline. Practice with an attendant or healthcare professional first before attempting any inclines, declines curbs or ramps. Always inspect the ramp for hazards such as holes, slippery or uneven surfaces, etc. before starting up or down. If you can not see the entire ramp, ask someone to inspect it for you.
Ascent
Lean the upper part of your body slightly forward, as shown above, as you ascend the incline. If it becomes necessary to stop on the incline, avoid any abrupt or sudden forward movement as you resume climbing; this could cause tipping.
Descent
Always face forward when going down a ramp, but do not lean forward; this could cause tipping. Lean slightly backward to increase stability. It is critical to keep the wheelchair under control at all times. Descent should be made slowly and safely by grasping the handrails; however, use care, as friction heat will be generated. We recommend the use of gloves to reduce the effects of friction heat but going slower is a better alternative.
CURBS
Curbs should only be negotiated with the assistance of an attendant. When you encounter curbs, find a way around, or use the ramps now available in most locations. If there is no ramp available, avoid the curb by using the disabled-designated elevators now required in most locations.
Curbs — with Attendant
WARNING: When approaching a curb, ensure the hand grips are securely fastened and do not turn or slip off.
Curbs should only be negotiated with the assistance of an attendant. The following are suggestions only for curb negotiation. It is important for you to develop your own safe technique that is best suited for your abilities with the aid of your healthcare professionals.
Going Up (Method 1)
When approaching a curb, ensure the hand grips are securely fastened and do not turn or slip off. Tilt the wheelchair backward to its balance point and move forward until the front casters pass over the top of the curb. Lower the front casters slowly onto the curb while lifting the wheelchair by the push handles, and push forward until the rear wheels roll up and over the curb. Ensure the wheelchair has completely cleared the curb and can not roll backwards.
Going Up (Method 2)
Ensure the hand grips are securely fastened and do not turn or slip off. Turn the wheelchair around and back up until the rear wheels are against the curb. Tilt the wheelchair back to its balance point and lift up by the push handles while pulling the wheelchair up and over the curb. DO NOT let the front casters down until the wheelchair is back far enough to clear the curb.
Going Down
Ensure the hand grips are securely fastened and do not turn or slip off. While standing behind the wheelchair, turn the wheelchair around and carefully back down the step. Hold the handgrips tightly and pull the wheelchair to where the rear wheels reach the curb edge, then slowly roll the rear wheels down onto the lower level. After the wheels are safely on the lower level, tilt the wheelchair back to its balance position and turn it face forward. Lower the front casters carefully by placing one foot on the tipping lever and gradually decreasing the force of exertion.
STAIRS AND ESCALATORS
WARNING: Never attempt to negotiate stairs or escalators in your Traveler HD.
Stairs and escalators are dangerous obstacles. If you encounter steps and there is no ramp available, avoid the steps by utilizing the disabled designated elevators now required in most locations.
WEIGHT TRAINING
WARNING: This wheelchair is not designed or tested as a seat for weight training.
ADJUSTMENTS
The Traveler HD offers several adjustments to make it easier and more comfortable to drive. Section 7, MAINTENANCE, offers preventive maintenance suggestions for keeping your wheelchair in excellent condition; ensure that all components are in excellent condition before adjusting. The following are recommended methods; after a few adjustments, you may develop your own. Always consult your GF authorized distributor for assistance.
The person performing adjustments on the Traveler HD has the responsibility of making certain that the user can safely operate the wheelchair with the adjustments selected. This person must evaluate the user’s ability, weight, physical condition, the environment in which the wheelchair will be used, and the terrain over which the wheelchair will travel.
All adjustments and their page locations are referenced in the index at the end of this manual. Specific tools needed to perform each adjustment are identified in adjustment directions. A complete list of tools needed to perform all adjustments in this section follows:
Hex wrench furnished with wheelchair
M13 wrench
M10 wrench
M5 hex key
REAR WHEELS and CASTERS
We recommend that you do not replace or adjust rear wheel or caster components yourself since special tools and training are required. Please contact your GF authorized distributor when your rear wheels or casters need adjustment, or if you wish to change seat height.
ARMS
Remove arm
- Depress arm release pin until it unlocks.
- Hold arm by center of armpad. Lift straight up and off.
Install arm
Hold arm by center of armpad. Lower arm straight down into sockets and push to lock. Ensure release pin is locked in place.
WARNING: Ensure arm release is locked in place before occupying or operating wheelchair.
FRONT RIGGING
FOOTREST–DETACHABLE, SWINGAWAY
WARNING: The footplates’ lowest point should be no closer to the ground than 2 1/2 inches, to permit hinge plate proper clearance.
WARNING: Do not stand on the footplates; this could cause the wheelchair to tip.
Remove footrest
- To release lock, pull swingaway release lever forward, toward front of wheelchair. Footrest will swing outward.
- To remove, lift footrest straight up off wheelchair hinge pins.
Attach footrest
- Set footrest on wheelchair (so that footrest hinge plates engage wheelchair hinge pins).
- Swing footrest inward.
- Ensure that swingaway release lever is locked in a rearward position, toward back of wheelchair.
WARNING: Ensure that footrests are locked in place before occupying or operating wheelchair.
Adjust footplate extension length
- See picture at right.
Loosen latch to free footplate extension inside hanger. - Press down on the locking button and adjust the footplate to the desired length. Ensure the locking button is completely extended and securely fastened in the adjustment hole.
- Fasten latch to secure footplate extension inside hanger.
- Repeat steps 1-3 for the other footplate extension.
- Ensure both footplate extensions are securely fastened and minimum ground clearance is 2 1/2 inches.
WARNING: Ensure that footplates are securely fastened before occupying or operating wheelchair.
ELEVATING LEGREST–DETACHABLE, SWINGAWAY
WARNING: The footplates’ lowest point should be no closer to the ground than 2 1/2 inches, to permit proper clearance.
WARNING: Do not stand on the footplates; this could cause the wheelchair to tip.
Remove elevating legrest
- To release lock, pull swingaway release lever forward, toward front of wheelchair. Legrest will swing outward.
- To remove, lift legrest straight up off wheelchair hinge pins.
Attach elevating legrest
- Set legrest on wheelchair (so that legrest hinge plates engage wheelchair hinge pins).
- Swing legrest inward.
- Ensure legrest is locked in place and swingaway release lever is locked in a rearward position, toward back of wheelchair.
WARNING: Ensure legrests are locked in place before occupying or operating wheelchair.
Adjust legrest elevation
CAUTION: It is possible to RAISE the elevating legrest without moving the legrest release lever. As a safety feature, however, in order to LOWER the elevating legrest you must move the legrest release lever. This is to prevent the legrest from accidentally dropping while the user’s leg is elevated.
WARNING: Ensure elevating legrests are locked in place before occupying or operating wheelchair.
Raise elevating legrest
Slowly rotate the legrest up to the desired position. Ensure elevating legrest is locked in position.
Lower elevating legrest
- To allow the elevating legrest to lower without dropping suddenly, support its weight and move the release lever forward.
- Slowly lower elevating legrest to desired position.
- Release lever. Ensure elevating legrest is locked in position before letting go of legrest.
Adjust elevating legrest panel position
The legrest panel can be rotated up and out of the way. Refer to picture at right.
- To adjust panel, hold the panel and rotate it upward.
- To return panel to position, hold the panel and rotate downward. The panel will stop at the proper position.
WARNING: Ensure legrest panels are locked in place before occupying or operating wheelchair.
Adjust legrest footplate extension length
See Adjust footplate extension length in Footrest–Detachable, Swingaway section.
CROSSBRACES
Tighten crossbraces
M13 wrench, M5 hex key
Check the crossbraces to ensure that the bolt and nut securing both crossbraces in the center of the wheelchair are secure (crossbraces should be loose enough to fold easily, yet snug enough to take up excess play). Use an M13 wrench and M5 hex key to tighten.
WHEEL LOCKS
Adjust wheel locks
M10 wrench
- Use an M10 wrench to loosen the adjustment bolt until the wheel lock slides on the frame.
- Place the wheel lock in the locked position and slide it into contact with the tire.
- Place the wheel lock in the unlocked position and slide it 3/8″ closer to the tire.
- Use an M10 wrench to tighten the adjustment bolt and engage the wheel lock to check the fit. The wheel lock should indent the tire at least 3/8″.
- Repeat steps 1-4 for other wheel lock. Tighten the adjustment bolts securely to eliminate wheel lock movement on frame.
WARNING: Ensure that wheel locks are adjusted so that they lock in place appropriately before occupying or operating wheelchair.
TRANSPORTING THE TRAVELER HD
WARNING: This wheelchair does not offer seating or occupant restraint equivalent to the seat provided in a motor vehicle! To increase your safety while traveling in a motor vehicle, always transfer to the vehicle seat and use the restraint provided by the vehicle manufacturer.
FOLDING THE WHEELCHAIR
The Traveler HD can easily be transported by folding the wheelchair: follow the instructions in FOLDING the Wheelchair on page 8.
TRANSPORTING THE WHEELCHAIR
When transporting the wheelchair in a motor vehicle, do not place the wheelchair where it will interfere with the safe operation of the vehicle or endanger the driver or passengers. The front seat IS NOT a good location to store a wheelchair during transport — it can be dislodged and become a serious hazard to the driver. Always take precautions to avoid personal injury when loading or lifting a wheelchair into or out of a vehicle.
Rear Seat: Move the front seat as far forward as possible. After folding the wheelchair as described in FOLDING the Wheelchair on page 8, face it toward the open car door as shown above. Tilt the wheelchair backwards as shown above and roll it forward on the rear wheels. Push the wheelchair forward so the casters enter the car. Tilt the wheelchair away from the back of the front seat, then lower the casters to the floorboard. Slowly lift-roll the chair into the car.
WARNING: Ensure the wheelchair is stable and will not shift while the car is in motion.
WARNING: Ensure the wheelchair does not block the driver’s field of vision.
Trunk: Fold the wheelchair as described in FOLDING the Wheelchair on page 8 and set the wheel locks. Grasp the front of the frame and rear of the wheels and lift the wheelchair carefully, using good body mechanics to avoid injury, and place it in the trunk.
WARNING: DO NOT put any articles on top of the wheelchair. Close the trunk lid slowly.
REASSEMBLY
Follow the instructions in UNFOLDING the Wheelchair on page 7.
WARNING: Ensure seat, arms, and footrests or legrests are locked in place before occupying or operating wheelchair.
MAINTENANCE
Protect your E&J Traveler HD by having it serviced regularly. Proper care and maintenance are essential to keep your wheelchair in safe working condition. Periodic inspection, adjustment, and replacement of worn parts will provide many years of superb performance. When you believe that a component or part of your Traveler HD is not functioning properly, contact your GF authorized distributor immediately, as a potentially hazardous condition could result. Only excellent condition is acceptable where safety is concerned.
Service manual
There is no service manual for the Traveler HD. Please contact your GF authorized distributor with service questions not answered by this manual.
Info: We recommend that you have a GF authorized distributor perform a six month maintenance check, as the distributor may find and correct a problem which might otherwise go undetected and eventually cause more serious problems and/or personal injury.
Do-it-yourself maintenance
You can do many of the scheduled maintenance tasks yourself, if you have mechanical ability and a few basic tools. Refer to the maintenance schedule on the next page for the recommended regularity of each procedure. If any maintenance procedure is not clear to you, ask your GF authorized distributor for assistance.
NOTICE: Improper maintenance can cause operating problem and may affect your warranty.
WARNING: Unauthorized modification or the use of non-Everest & Jennings replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition resulting in serious personal injury.
| MAINTENANCE SCHEDULE | ||||
| Procedure | Perform at least every | |||
| Week | Month | 3 Months | 6 Months | |
| Check tire wear | ✔ | |||
| Check handrims | ✔ | |||
| Check wheel lock engagement | ✔ | |||
| Check anti-tippers (optional) | ✔ | |||
| Wipe off frame with soft cloth | ✔ | |||
| Check handgrips | ✔ | |||
| Check upholstery | ✔ | |||
| Check rear wheel adjustment | ✔ | |||
| Check arms | ✔ | |||
| Check backposts / push handles | ✔ | |||
| Check footrests / elevating legrests | ✔ | |||
| Clean frame | ✔ | |||
| Check caster stem rotation | ✔ | |||
| GF distributor maintenance check | ✔ | |||
| Check rear wheel bearings (distributor) | ✔ | |||
| Check caster bearings (distributor) | ✔ | |||
List of tools
The tools and cleaning supplies listed will assist in the procedures outlined in Section 7.
30 weight oil (available at most auto parts stores)
Phillips screwdriver
soft cloth
mild soap and water solution
General care
Always evaluate the overall operation of your wheelchair. It should function with ease and should travel straight without excessive drag or pull to one side.
Remember, your GF authorized distributor knows your wheelchair best when it comes to service and repairs. Contact your distributor with any questions or concerns regarding the safe operation and maintenance of your wheelchair. Regular maintenance is essential for your safety and continued operation of your wheelchair.
Check tire wear
Examine tires at least once a week for surface wear and cracks and replace them as needed. Replace tires when they become loose on the rims or cracks appear.
Check handrims
Check handrims at least once a week. Inspect each handrim for rough or sharp edges and, if any are found, replace handrims immediately. Ensure that all hardware is properly aligned and secure.
Check wheel lock engagement
Check wheel lock engagement at least once a week. See Adjust wheel locks in Section 5 to adjust wheel lock engagement. If a wheel lock is worn or damaged, replace it immediately. Inspect the hardware for looseness or signs of wear.
Ensure the locking mechanism operates smoothly. The locking assembly should be tight enough so that the wheel can not rotate or the lock slip. Check that the locking shoe does not press against the tire when in the unlocked position. Excessive force should not be required to either engage or release wheel locks. Oil the wheel lock pivot points with one or two drops of 30 weight oil. Remove excess oil and dirt.
Check anti-tippers (optional)
Check the anti-tippers at least once a week. Ensure the anti-tippers are securely fastened and properly positioned.
WARNING: When in use, anti-tippers must be installed in the downward position.
Check handgrips
Check handgrips at least once a week. Ensure that they are not ripped; ensure that they are tight and securely fastened.
Check upholstery
Check upholstery at least once a month. Inspect for rips, tears and worn spots. Ensure that all upholstery-attaching screws are present, properly aligned, and well-secured. Use a Phillips screwdriver to tighten upholstery mounting screws. Check attaching screws for sharp edges or stripped screws, and replace if found.
WARNING: Worn or torn upholstery, or upholstery with loose hardware, must be replaced immediately. It may not support body weight.
Check rear wheel adjustment
Inspect the wheels at least once a month. Check alignment by elevating the rear of the wheelchair on a stable object until the rear wheels clear the ground, or placing the wheelchair upside down in a stable position such that the wheels can spin freely. Spin the wheels; there should be no wobble or sideplay, and the wheels should spin freely without binding. The bearings should be clean and rotate smoothly. Check rim sideplay to verify that bearings are not too loose. If there is a problem, contact your GF authorized distributor. If adjustment is required, this should be done by your distributor only.
Check arms
Check arms at least once a month. Inspect for sharp edges or cracks which could weaken the arm, and replace if found. Ensure all attaching screws are present and tight. Use a Phillips screwdriver to tighten arm pad mounting screws. Check for burrs on the screw heads and replace if found. Ensure that screws do not extend into the padding. Confirm that the posts at base of arm fit correctly in the sockets, snug but not binding.
Check backposts / push handles
Check backposts at least once a month. Ensure that all mounting hardware is securely fastened and that the backposts are not bent or damaged. Contact your GF authorized distributor if you observe cracking or peeling paint or plating.
Check footrests and elevating legrests
Check footrests and legrests at least once a month. Inspect the locking mechanisms to confirm sure fit. Check for cracks, burrs, or sharp edges, and replace if found. Ensure that the footrest or legrest will automatically lock securely in place and will not accidentally unlock. If equipped with heel loops, ensure the anchor bolts are tight and secure.
Cleaning your Traveler HD
Wipe off the frame frequently, at least once a week, using a soft cloth. Dry the wheelchair immediately if exposed to moisture. Clean the frame every three months with a mild soap and water solution. The frame does not need to be waxed. Do not use solvents, abrasive waxes, caustic chemicals or spray silicone. Never use abrasive cleansers; they could scratch the finish. Never use steam or high pressure cleaners. Clean upholstery and plastic components at least once a month with a mild soap and water solution.
Check casters
Check the caster stems for proper rotation at least every three months. The caster forks must swivel freely to facilitate steering and handling. Adjusting the stem nut varies the amount of force required to turn the caster. If the nut is too loose, the caster will flutter or shimmy; if the nut is too tight, the wheelchair will be difficult to steer. If the caster stems require adjustment, or the stem bearings require replacement, contact your GF authorized distributor. Ensure that stems are firmly attached to forks, and that forks and stems are not bent. Evaluate all threads, locking nuts and bearings.
Check wheel bearings
Have your GF authorized distributor check caster and rear wheel axle bearings at least every six months.
TROUBLESHOOTING
Continual use of your Traveler HD necessitates maintenance, especially if the factory-set adjustments have been altered. The following troubleshooting guide lists several common problems that may occur, and offers corrective actions for each. If you are unsure of the solution or unable to diagnose the problem, do not hesitate to ask your GF authorized distributor for assistance.
Info: Use only Everest & Jennings replacement parts. A Traveler HD parts catalog is available at www.grahamfield.com to assist in the ordering of parts.
CAUTION: A complete inspection of your wheelchair, including maintenance, servicing and safety checks, should be performed by a GF authorized distributor at least every six months.
WARNING: Unauthorized modification or the use of non-Everest & Jennings replacement parts could change the structure of the wheelchair, void the warranty, and create a hazardous condition, which could result in serious personal injury.
LIMITED WARRANTY
SCOPE OF WARRANTY
GF Health Products, Inc. (“GF”) warrants to the original purchaser only that it will replace or repair components, at GF’s sole discretion, that are defective in material or workmanship under normal use and service. All warranties are conditioned upon the proper use of the products strictly in accordance with good commercial practice and applicable GF instructions and manuals, including proper use and maintenance. To the extent that a component is warranted by a third party, GF conveys all of its rights under that warranty to the original purchaser, to the extent permitted.
This limited warranty shall only apply to defects that are reported to GF’s customer service team within the applicable warranty period and which, upon examination by GF or its authorized representative, prove to be a warranty item. This limited warranty is not transferable.
The warranted components and time period are set forth below:
Sideframes and crossbraces: . . . . . . . . . . . . . . . . . . . five years
Wheels, handrims, front rigging, forks:. . . . . . . . . . . one year
All other durable components not listed above: . . . six months
The applicable warranty period shall commence from date of shipment to the original customer, unless there is an expiration date on the component in which case the warranty shall expire on the earlier of warranty period or the expiration date.
OBTAINING WARRANTY SERVICE
This limited warranty shall only apply to defects that are reported to the Distributor from whom the Customer purchased the product within the applicable warranty period. If there is not a Distributor, you must contact GF directly by calling 1.770.368.4700, sending a fax request to 1.770.368.2386, or by e-mailing a request to [email protected]. Specific directions will be provided by the Customer Service Representative. Failure to abide by the specific directions will result in denial of the warranty claim.
EXCLUSIONS
The warranty does not cover and GF shall not be liable for the following:
- Defects, damage, or other conditions caused, in whole or in part, by misuse, abuse, negligence, alteration, accident, freight damage, tampering or failure to seek and obtain repair or replacement in a timely manner;
- Products which are not installed, used, or properly cleaned and maintained as required in the official manual for the applicable product;
- Products considered to be of a non-durable nature including, but not limited to: casters, filters, fuses, gaskets, lubricants, and charts;
- Accessories or parts not provided by GF;
- Charges by anyone for adjustments, repairs, replacement parts, installation or other work performed upon or in connection with such products which are not expressly authorized in writing, in advance, by GF;
- Any labor or shipping charges incurred in the replacement part installation or repair;
- Costs and expenses of regular maintenance and cleaning; and
- Representations and warranties made by any person or entity other than GF.
ENTIRE WARRANTY, EXCLUSIVE REMEDY AND CONSEQUENTIAL DAMAGES DISCLAIMER
THIS WARRANTY IS GF’S ONLY WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. GF MAKES NO IMPLIED WARRANTIES OF ANY KIND INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IF ANY MODEL OR SAMPLE WAS SHOWN TO THE CUSTOMER, SUCH MODEL OR SAMPLE WAS USED MERELY TO ILLUSTRATE THE GENERAL TYPE AND QUALITY OF THE PRODUCT AND NOT TO REPRESENT THAT THE PRODUCT WOULD NECESSARILY CONFORM TO THE MODEL OR SAMPLE IN ALL RESPECTS.
THIS WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PARTS. GF SHALL NOT BE LIABLE FOR AND HEREBY DISCLAIMS ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO: DAMAGES FOR LOSS OF PROFITS OR INCOME, LOSS OF USE, DOWNTIME, COVER, OR EMPLOYEE OR INDEPENDENT CONTRACTOR WAGES, PAYMENTS AND BENEFITS.
The warranties contained herein contain all the representations and warranties with respect to the subject matter of this document, and supersede all prior negotiations, agreements and understandings with respect thereto. The recipient of this document hereby acknowledges and represents that it has not relied on any representation, assertion, guarantee, warranty, collateral contract or other assurance, except those set out in this document.
For additional information on this product or this warranty, please contact a GF Customer Service Representative.
NOTES:
- Additional terms and conditions may apply.
- Freight claims must be notated on the appropriate shipping documents and must be made with immediacy. International, federal and state regulations govern specific requirements for freight claims. Failure to abide by those regulations may result in a denial of the freight claim. GF will assist you in filing the freight claim.
- Claims for any short shipment must be made within three (3) days of the invoice date.
INDEX
A
Adjustments 13
Anti-tippers, check 19
Arm, install 13
Arms, check 20
B
Backposts, check 20
Balance 9
C
Casters 13
Caster stems, check 20
CAUTION statement, significance 3
Cleaning your Traveler HD 20
Crossbraces, tighten 16
Curbs and steps 11,?12
E
Elevating legrest, attach 15
Elevating legrest elevation, adjust 15
Elevating legrest, lower 15
Elevating legrest, raise 15
Elevating legrest, remove 15
Elevating legrest–detachable, swingaway 15
F
Footrest, attach 14
Footrest, remove 14
Footrest–detachable, swingaway 14
G
Getting started 6
H
Handling tips 9
Handrims, check 19
I
Info statement, significance 3
Introduction 3
M
Maintenance 18
N
NOTICE statement, significance 3
R
Ramps and Inclines 11
Reaching / bending 10
Rear wheel adjustment, check 20
Rear wheels 13
Reassembly after transporting the Traveler HD 17
S
Safety precautions 4
T
Tires, check 19
Tools, for adjustment, list 13
Tools, for maintenance, list 19
Transfer activities 9
Transporting the Traveler HD 17
Traveler HD, illustration 6
Troubleshooting 21
U
Upholstery, check 19
W
Warnings 4
WARNING statement, significance 3
Warranty, limited 22
Weight training 12
Wheel bearings, check 20
Wheel lock engagement, check 19
Wheel locks, adjust 16
1.770.368.4700
Information contained herein is subject to change.
The most current and complete product information can be found on our website.
www.grahamfield.com
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© 2009, GF Health Products, Inc. All Rights Reserved.
Everest & Jennings and Traveler are trademarks of GF Health Products, Inc.,
One Graham-Field Way, Atlanta GA 30340-3140
GF Health Products, Inc. is an ISO 13485:2016 / MDSAP Certified Company.
Manufactured for GF Health Products, Inc.
Made in China