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Meet Your Neato Robot
Congratulations on your new Neato robot now “connected” so you can manage your floor cleaning from anywhere using your smartphone or tablet.
This guide will help get your robot set up and connected via the Neato app. You’ll also find some important information on operating and maintaining your robot for best performance. Then relax. Your robot will let you know when your floors are clean.
Overview
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2
Robot Control Panel
1
3
13
Turbo
UP
10
DOWN
Wednesday
11
14
4
09:15 AM
BACK
9
12
SELECT
5
CLEAN Spot
PAUSE Cleaning
17
15
WAKE UP
8
6
CLEAN House
PAUSE Cleaning
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SLEEP/RESET
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Neato App
1 Dirt Bin and Filter 2 Top 3 Laser Cover 4 Display & Touch Controls 5 Clean Spot Button 6 Clean House Button 7 Front Bumper 8 Status Lights 9 Handle
10 Brush Guard 11 Brush 12 Side Brush 13 Drop Sensor Window 14 Battery Door 15 Robot Label 16 Charging Contacts 17 Wheels
Robot Control Panel
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Robot Status Lights
The lights around the and buttons are used to indicate Battery Status and Error Conditions.
SOLID WHITE Fully charged and ready to clean.
BLINKING WHITE Charging, battery not fully charged, but can clean.
BLINKING AMBER Charging, cannot clean yet.
SOLID AMBER Error, see message on robot screen for additional information.
Robot Home Screen – Robot status bar
Turbo
Cleaning Mode Turbo – most powerful clean Eco quieter and longer runtime
Wednesday
09:15 AM
Wi-Fi Status Robot Wi-Fi Off Robot Wi-Fi On Blinking – Connecting to home Wi-Fi Blinking -Connecting to Neato server Solid Connected Solid No home Wi-Fi signal
Battery Level
Full Low
Schedule OFF ON
Important Items and Tips
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IMPORTANT ITEMS
Keep your robot away from liquids and wet areas. Move or cover pet bowls and plant trays.
Clear the area of small items like toys and clothing.
Tie up wires, curtains and other low-hanging items.
Thick carpet on top stair may affect the robot’s navigation system (top stair with lowpile carpet is OK). To make sure your robot sees the drop, place boundary markers 6 inches/15cm from the edge of the stair.
Keep your Neato inside the house. It was not designed for outdoor cleaning or freezing temperatures.
In MANUAL Clean, the only active sensors are the front drop sensors. Because you direct the robot yourself, you can run it into things without the robot stopping. Be careful if you drive the robot backwards as it could fall off of your stairs or cliff if you don’t stop it.
Tips
To keep your robot out of places you don’t want it to go, set down boundary markers included in the package.
You can use scissors to cut boundary markers to a shorter length.
You can use removable tape such as gaffer tape or painters’ tape to keep boundary markers flat on the floor.
To put Neato to sleep, press and hold the button for 2 seconds and the light on the screen will go off.
To do a Reset of the Neato robot, press and hold the button for 15 seconds and all the lights and the screen will turn off. The robot will automatically turn back on.
The combo brush offers superior pick-up of pet hair, reduced noise during operation, and is ideal for homes with multiple types of flooring.
The spiral blade brush offers superior cleaning performance across all floor surfaces.
If you do not plan to use your Neato for an extended period, push the power switch inside the dirt bin UP to power it off.
Shiny surfaces and black floors might cause navigation issues.
Preparation and Set Up
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1 Remove Films and Stickers
IMPORTANT Remove all protective films and shipping material from the robot and charge base. If they are not removed, Neato will not operate correctly.
2 Set Up Charge Base
Plug the power cord securely into the charge base. Adjust the length of the cord by wrapping it as shown.
3 Set Power Switch On
IMPORTANT Open the dirt bin and remove the tab.
Choose a wall outlet that has a 3′ (1 m) clearance on both sides and in front of the charge base. This helps your robot find the charge base.
Plug in the power cord and push the charge base against the wall.
Tip: Locate the charge base on a hard floor surface.
Tip: Make sure the power outlet is not controlled by a switch.
OFF ON
Tab
Push DOWN on the switch to power on the robot
OFF ON
Put the dirt bin back in the robot.
Preparation and Set Up
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(continued)
4 Charge Robot
Place the rounded side of your Neato robot against the metal charging contacts on the charge base.
Before using for the first time, charge your Neato robot fully until both robot status lights are solid white and the battery indicator shows green.
Always make sure Neato is on its charge base when finished cleaning.
5 Choose Your Language
Set Language
Dansk Dutch English Suomi
Charging Contacts
NOTE The robot wakes up in two steps 1) The Lights turn on in about 5 seconds and 2) The LCD turns on about 15 seconds later.
Find your language using
buttons.
Press SELECT to choose a language.
To change language later, go to Main Menu, SELECT Settings, Language, and then choose your language.
Using your robot with the Neato app
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The benefits of using the Neato app are:
Easy access and control, wherever you are
· Pause cleaning, set up a schedule, change cleaning modes all in the palm of your hand.
Start your robot cleaning when you are not home
· Select CLEAN House and your robot will clean the entire floor so you come home to that just cleaned look.
Enhanced SPOT Clean options
· Options only available on the Neato app are size (small 7’x7′ or large 13′ x 13′) and number of cleaning passes (1x or 2x).
Directed cleaning with MANUAL Clean
· Lets you direct the path of the robot while it is cleaning.
· MANUAL clean is only available on the Neato app.
· MANUAL Clean works only if the robot and the smart phone or tablet are connected to the same internet service.
Instant Notifications
· Learn when your robot is done cleaning, alerts, and other information.
Setting up your robot with the Neato app
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App Set-Up
Download the Neato app from the App Store or Google Play.
You can setup your robot to work with or without the Neato app.
We recommend using the Neato app so you can control your robot and receive notifications via your smartphone or tablet.
Follow the directions within the Neato app. You will be prompted to:
· Create a Neato account or Sign In to existing account
· Verify your account via email (if new account)
· Add/Setup your robot
The robot day and time will automatically be set.
NOTE Before you begin, here’s what you will need:
· Your home Wi-Fi name and password
· Fully charged robot
The Neato app can run on multiple devices in a household. Just download the Neato app to other devices and sign in to the same My Neato account using the username and password used to setup the robot.
Robot setup without the Neato app
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You may use your Neato robot without Wi-Fi or Neato app, but you will be missing out on extra convenience and functionality. Follow these steps for setup without Wi-Fi:
Turn Wi-Fi Off
If the robot screen is off, press to wake up Neato.
Wednesday
12:00 AM
Use right
to
highlight Settings.
Press SELECT.
Main Menu
Cleaning Schedule Settings About
Use right
to
highlight Wi-Fi.
Press SELECT.
Settings
Day and Time Language Wi-Fi Link Smart Device
If there is no Wi-Fi icon on top left of the robot screen, then Wi-Fi is Off. Go to next step to see how to Set Day and Time.
If there is a Wi-Fi icon in upper left, press SELECT to go to Main Menu.
Wi-Fi Unchecked box means Wi-Fi is OFF
Wi-Fi Checked box means Wi-Fi is ON
On the Wi-Fi screen, press SELECT to uncheck and turn Wi-Fi Off. This will help save battery power.
Set Day and Time
Day and Time must be set before you can schedule your Neato robot for automatic cleaning. You must turn Wi-Fi off before setting Day and Time
Press SELECT on Home screen to go to the Main Menu.
Wednesday
12:00 AM
Main Menu
Cleaning Schedule Settings About
Use
to highlight:
Settings. Press SELECT.
Day and Time. Press SELECT.
Continue to follow the prompts on screen to set 12 or 24 Hour format, Day, and Time.
Using your Neato robot with the robot control panel
If the robot screen is off, press to wake up your Neato robot.
Start Cleaning
CLEAN House Press to clean your house.
CLEAN Spot
Press on the robot
Spot
for 1-pass clean of a
7′ x 7′ / 2m x 2m square.
Pause, Stop, Return to Start
Press or to Pause Cleaning.
When ready to continue, press to make your selection on the robot screen to:
· Resume Cleaning · Stop Cleaning · Return to Start or Base
Place your robot centered
and facing the area to be cleaned.
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Cleaning Paused
Resume Cleaning Stop Cleaning Return to Start
Using your Neato robot with the robot control panel
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(continued)
Cleaning Modes
Your Neato robot has two cleaning modes: : Most powerful clean : Quieter, longer runtime
The default cleaning mode is Turbo.
Turbo
Wednesday
09:15 AM
To change the cleaning mode go to the Home screen and press SELECT to get to the Main Menu.
Use
to highlight Cleaning.
Press SELECT.
Use
to highlight Eco.
Press SELECT to change the mode.
Cleaning
House Spot
Eco
Eco
Unchecked box means
Turbo mode is ON the most
powerful clean
Eco
Checked box means Eco mode is
ON, quieter and longer runtimes.
Once set to ON, the robot continues each cleaning started with Eco ON, when you use the robot control panel. You must uncheck the box to turn Eco OFF for the robot to switch to Turbo for the next cleaning.
Using your Neato robot with the robot control panel
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(continued)
Schedule Cleaning
If the robot screen is off, press Neato.
Turbo
to wake up
Wednesday
09:15 AM
Press SELECT to go to the Main Menu.
Main Menu
Cleaning Schedule Settings About
Use
to highlight Schedule.
Press SELECT.
Use right
to highlight Day for
scheduled cleaning.
Press SELECT and follow screens to schedule a weekly cleaning.
At the end, choose the Cleaning Mode:
Monday
Eco
08 : 29 AM
Eco
Unchecked box means
Turbo mode is ON the most
powerful clean
Eco
Checked box means Eco mode is
ON, quieter and longer runtimes.
Turbo
Wednesday
09:15 AM
The clock icon indicates if there is a scheduled cleaning.
NOTE You can schedule up to one cleaning for every day of the week.
Maintaining your Neato robot
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IMPORTANT Your robot needs regular maintenance to operate reliably. This means checking/ cleaning the brushes and emptying the dirt bin after every use or as needed, depending on your environment. Failure to do this may cause problems with your robot and impact your robot’s performance and possibly warranty coverage.
Dirt Bin and Filters
After each use, empty the dirt bin, clean the airways/openings and filter. To remove the filter, pinch the handle and pull out.
Use the cleaning tool comb to clean the filter.
Replace the filter every 1 to 2 months or more frequently as needed.
Hair/Fiber Cutter
Brushes
Filter Comb
Remove the guard over the brush by pulling up on both sides.
PULL UP ON BOTH SIDES SIMULTANEOUSLY
Use the cleaning tool blade to cut and remove hair and comb to remove dirt from the brush. Clean the brush ends.Replace the brush and guard over the brush.
Robot Top
Clean the top of the robot and the area around the laser top with a damp cotton cloth.
Sensors
Use a dry cotton swab to clean the two drop sensor windows on the bottom of the robot.
More Info
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Accessories
You can find information about accessories and replacement parts for your Neato robot at NeatoRobotics.com.
Always purchase Neato Genuine accessories and parts:
· Filters · Brushes · Boundary Markers · Batteries · Cleaning Tool · Dirt Bin · Charge Base
Using unauthorized or 3rd party accessories (non-Neato Genuine) can damage your robot and void your warranty.
Recommended replacement schedule depends on use. · Filters – every 1 to 2 months · Batteries every 12 to 18 months
Register Your Neato
Even if you are not using the Neato app, you can stay up to date on software releases and special offers by registering your robot. Go to NeatoRobotics.com/My-Neato to create an account and register your Neato robot.
Getting Help
Find more helpful information, including frequently asked questions, and tips and tricks for optimal operation.
Go to: NeatoRobotics.com/Support YouTube.com/NeatoRobotics
Warranty
Neato Robotics, Inc. warrants to the original purchaser that the Neato Robotics hardware product, excluding batteries, shall be free from defects in material and workmanship for 1 year from the original date of purchase.
For batteries, a Warranty Period of six (6) months applies.
See full Warranty at NeatoRobotics.com/ Limited-Warranty.
Important Information
See separate document included with your Neato robot.
You and your Neato robot
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Congratulations on your new Neato robot. You will soon experience the joy of having clean floors without ever pushing a vacuum.
Observe your robot during the first few cleaning runs. You may find that a few small adjustments in your home (moving a chair or lamp a few inches, picking up cords) will make a big difference in your experience / results.
Help your robot and your robot will help you.
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Neato Robotics, Inc. 8100 Jarvis Avenue Newark, CA 94560 USA NeatoRobotics.com
P/N 515-0041 Rev. 1
