Hitron CDA-30360 router
Modem InformationDOCSIS 3.0 modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway |
Highest Service LevelPreferred 150 |
Front View |
The Hitron CDA 30360 Cable Modem is a DOCSIS 3.0 cable modem. After the cable modem is successfully registered on the network, the Power and Status indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section. | |
Back View |
The Hitron CDA 30360 has the following ports available on the back of the modem:
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MAC Address |
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. |
Troubleshooting
The modem lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.
Modem Light | Status | Problem |
---|---|---|
Downstream | Green Blinking | Establishing a connection from the Internet to the computer
Solution: Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support. |
Solid Green | None – connection with one download frequency | |
Solid Blue | None – connection with multiple download frequencies, known as channel bonding | |
Upstream | Off | Establishing a connection from the computer to the Internet
Solution: Verify all cable connections and try resetting the modem. If cable is ok and modem reset does not work, contact Customer Support. |
Solid Green | None – connection with one upload frequency | |
Solid Blue | None – connection with multiple upload frequencies, known as channel bonding | |
Status | Green Blinking | Establishing a connection to the cable provider
Solution: Verify all cable connections and try resetting the modem. (login/Reset instructions) |
Solid Green | None – connection established | |
Solid Blue | None – connection established | |
LAN | Green Blinking | None – data flowing between the computer and the Internet |
Solid Green | None – connected to LAN device, such as a computer or router | |
Solid Blue | None – connected to LAN device, such as a computer or router |