geeni Smart Wi-Fi Camera User Guide
Thank you for purchasing your GEENI smart home product.
Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi, and control multiple devices from the touch of your fingertips.
START GUIDE
What’s in the Box
Get Ready
- Know your Wi-Fi network and password
- Make sure your mobile device is running iOS® 9 or higher or Android™ 5.0 or higher
- Make sure you’re connecting to a 2.4GHz Wi-Fi network. (Geeni can’t connect to 5GHz networks)
- a microSD card can be used to save recorded footage but is not required (not included)
STEP 1
- Download the Geeni app from App Store or Google Play.
- Register an account on your Geeni App.
01. Enter your mobile phone number or email address
02. Enter the verification code and create a password.
03. Log in to the App.
STEP 2
- Plug-In Plug camera into a power source using the included USB cable. The indicator will remain solid red when starting up but will
begin to blink red when connected. If it does not blink, please reset.
*see reset instructions on p. 4
STEP 3
- Add device:
Easy Mode
01. In the Geeni app, on the top corner of the Devices screen, click
Choose “Wi-Fi Camera”.
02. Make sure the light on the camera is blinking red, indicating the device is ready to connect, then press Next Step.
03. Enter your Wi-Fi network and password.
04. The Geeni app will attempt to connect. This may take a few moments. When the blinking light turns solid blue, the connection was
successful!
NOTE: Geeni can’t connect to 5GHz networks.
*If the connection fails, try to connect using QR Mode.
- Add device:
QR Code Mode
01. Be sure to reset the camera by pressing the reset button for 3-4 seconds.
02. In the Geeni app, on the top corner of the Devices screen, click Choose “Wi-Fi Camera” Choose “QR Code” in the top corner.
03. Click Next and enter your Wi-Fi details.
04. Scan the QR code with the camera. When you hear the camera beep, select ‘I heard the beep’ and it will add your camera.
05. The indicator light will turn solid blue when the device was connected successfully!
NOTE: Geeni can’t connect to 5GHz networks.
*How do I reset the device and what does the blinking light mean?
Reset the camera by pressing the reset button for 3-4 seconds.
SETTINGS
- Access Camera Settings:
From your main device list, click on the camera you want to edit, then press the “••• “ button on the top right for advanced settings.
- Device Name:
Press to rename your device to something like “Bedroom” or “Kids’ Room”. - Device Sharing:
let friends, spouses, roommates, or family keep an eye on what your cameras see. Whether it’s a baby’s crib or the family dog, you can decide who gets to check-in, access the camera, and set notifications.
- Remove Device:
Delete the camera from your account. Until it’s deleted, it will always be linked to your account. - Indicator Light:
By default, the camera lights up to show it’s on. Switch “Indicator Light” off to hide the light. - Flip:
If you mount your camera upside down, toggling the “Flip” function will rotate the image so that it’s right side up.
- Time Watermark:
Turn the time watermark on to always see a timestamp of when the video is taking place.
- Motion Detection:
When turned on, you’ll receive notifications to your phone whenever the camera senses motion. Press to turn Motion Detection off or set how sensitive you want it to be. - Format SD Card:
Press to erase your Micro SD Card. (not included)
Frequently Asked Questions
- Can I share with family and friends?
Yes! You can share access to all GEENI devices— cameras, plugs, bulbs, doorbells, etc.— with family & friends. In the Geeni app, press the “Profile” button and click on “Device Sharing” to give or revoke sharing permissions. In order to share, the other user should have already downloaded the Geeni app and registered an account. - Recording and Micro SD Card Usage:
Without a Micro SD card (optional, sold separately), the smart Wi-Fi camera can show live camera video, save screenshots or videos of the camera stream to your phone for later, and record still snapshots of motion alerts when notifications are turned on. Installing a Micro SD card will further enable video recording and playback from your phone. When the card is installed, the camera will continuously record and playback video to your phone until the card is full (up to 128GB supported). Video is encrypted and only viewable through the Geeni app on your phone, so do not try removing the MicroSD card to view the video. - How Much Video Can the Camera Record?
Depending on video quality, the camera will use around 1GB of storage per day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage will automatically be replaced by a new video, so you don’t have to ever worry about running out of storage space. - How Many Devices Can I Control?
The Geeni app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router. My GEENI device has a funny name. How do I rename it? From your main device list, click on one of the devices you want to rename, press the “•••” button on the top right for advanced settings, and click Modify Device Name (or Modify Group Name, if applicable). You’ll then be able to choose a more familiar name. - What’s the Wireless Range?
The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data. - If my Wi-Fi/Internet goes down, will Geeni still work?
GEENI products need to be connected to Wi-Fi in order to use them remotely.
Troubleshooting
- Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
Reset the device
- The camera can be reset by holding down the reset button for 3-4 seconds.
System Requirements
- Mobile device running iOS® 9 or higher or Android™ 5.0 or higher
- Existing Wi-Fi Network
Technical Specifications
- Camera: up to 1080p (1920 x 1080) at 25 frames/sec.
H.264 encoding - Field of View: 115° diagonal
- Audio: Internal Speaker and Microphone
- Storage: supports up to 128gb MicroSD card (not included)
- Wi-Fi: IEEE 802.11n, 2.4GHz
(Wi-Fi not compatible with 5GHz Wi-Fi networks)
VOICE CONTROL GUIDE
Thank you for purchasing your GEENI smart home product. Make sure your devices are already set up using the Geeni app, then follow these steps.
Your video device is able to stream video to these leading smart assistants.
Name and Control Each Device by Voice
To control your GEENI smart home products, just say “OK Google,“ or “Hey Google,“ and ask. Make sure your devices are already set up using the Geeni app.
Things you can say*: Stream to:
01
- Open the Google Home app and go to Home Control in the menu.
02
- Tap the “+“ button.
03
Choose “Geeni“ from the list of Home Control partners.
04
Authorize your account with Google Assistant using the username and password from your Geeni app.
Now your Google Home app and GEENI devices are linked!
You’re now able to say “Hey Google“ and control your GEENI devices.
- At any time, go into the “Home Control“ section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Geeni app, and Google Assistant will refer to them by the same name.
So if you rename a camera to ‘Living Room Camera’ or ‘Baby’s Room,“ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well.
Google Assistant will be able to control devices by room.
To control your GEENI smart home products, just ask Alexa.
Make sure your devices are already set up using the Geeni app.
Things you can say*: Stream to:
01 Open the Alexa app and go to Skills in the menu.
02 Search for Geeni then tap Enable.
03 Authorize your account with Smart Home Skills using the username and password from your Geeni app.
04 Choose “Discover Devices.“ After a few seconds, your GEENI devices will be displayed under Smart Home in the Alexa app.
You can rename your devices in the Geeni app, and Alexa will refer to them by the same name.
So if you rename a smart bulb to “Living Room“ or a nickname like a smart camera to “Living Room Camera” or “Baby’s Room,”
Alternatively, you can create an Alexa group, like “Bedroom“ or “Downstairs,“ and add the device to the group.
Alexa will recognize the group name in the Alexa app, or the device name in the Geeni app.
More information is available at:
http://tinyurl.com/alexa-smart-home-groups
Can’t connect?
Need help?
WE CAN HELP
DO NOT
RETURN THIS
PRODUCT TO
THE STORE
support.mygeeni.com
(888)232-3143 Toll-free
or tap ‘support‘ for help in the Geeni app.
FCC Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help. Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The device has been evaluated to meet general RF exposure requirements.
The device can be used in portable exposure conditions without restriction.
Support:
If you encounter any issues, please contact us at support.mygeeni.com for help. To explore our full selection of products, visit us at: www.mygeeni.com
(888) 232-3143 Toll-free (English Only)
© 2020 Merkury Innovations • 45 Broadway 3rd FL, New York NY 10006.
The illustrated product and specifications may differ slightly from those supplied. Geeni is a trademark of Merkury Innovations LLC. iPhone, Apple, and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Google Play, and related marks and logos are trademarks of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license.
Amazon, Alexa, and all related logos are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks and trade names are those of their respective owners.
Made in China
FAQS
My camera is blinking red but I can’t connect to it. What should I do?
Make sure the camera is connected to a power source. If the light is still blinking red, please reset your camera by pressing the reset button on the back of the camera.
How do I reset my Geeni device?
To reset your Geeni device, press and hold the reset button located on the back of your device for 5 seconds. The LED light will blink red once and then turn solid red. This means that your device has been successfully reset and is ready to connect to your Wi-Fi network again.
How do I change my Wi-Fi password?
You can change your Wi-Fi password in the Geeni app under Settings > Wi-Fi Settings > Change Password > Enter New Password > Confirm New Password > Save Changes. Make sure you enter a new password and confirm it before saving changes. If you have any issues, please contact customer care at 1-855-4GEENI (1-855-443-3654).
Does this detect all movement or just people movement?
From my review of it”,the camera would work only in daylight hours,then other times day and night…then only daylight again,literally as soon as the sun went down nothing was recorded sometimes!!if its for security you need it consistent!then it would catch the end of movement,not the beginning”
How long does the camera work on full charge?
It depends on how active the camera is. It sits in standby mode and only records when motion is detected. I have mine facing the back half of the property and motion detection comes on 5 or 6 times a day. Usually a neighbor’s dog or some sort of wildlife walks past the camera. Mine was at 40% after 4 months I think before I decided to recharge it. The app will let you know when to charge it.
Can you Turn off the sound
Yes there’s an option to turn off the sound
Does this work on 5g wifi?
No. Sorry.
How do these get power when outside? A regular outlet?
Yes, once the battery needs recharge.
Does night vision require a light to be able to see?
No you don’t need a light at all the cameras have night vision which means it’ll be in black and white unless there is a little light then it will be color just dark. I love my Freebird cameras for outdoors and the wired ones are really good.
Is this system expandable? Can more cameras be added later?
Yes
What is the range of the motion detector?
Not exactly sure or catches movement on the street which is probably 20 feet from the camera but then again one of the cameras that placed on the back catches movement from cars passing by on the next block
Do you need to subscribe monthly
No, you can use SD cards instead; however, if you would like cloud services then yes. I personally use SD cards and just erase the clips every few weeks and I can still review the footage from my phone that is within the SD cards. Without SD cards you only get photos. The SD cards give you short video recordings.
Can you keep it plugged in full time?
Yes
Why claim weather proof? the lens fogs up to the point nothing is visible in cold weather and the battery doesn’t last 3 months either
These are suppose to be plugged in. So I have outdoor plugs. I have had mine for few years. Worked great all year round. I put them over front and back doors. But they both have a top covering for weather protection. Such as the one has a in closed porch. So it’s protected from rain snow everything. The other one has a top covering. But you need to plug them in and hook it up to your WI-FI.
Does it rotate
Yes
Will it alert you when there is movement in your house?
If you have it set up that way
Can you set them to be on certain times, so from 10pm-7am, or are they on constantly?
You can’t-its constantly on
Will this camera work with Blue Iris?
Don’t think so. It comes with a app. My brother helped me get this installed.
Battery type?
9000mh lithium
How do you get it to record more than just little clips?
It won’t record continues
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