if you are getting the DirecTV Error Code 763 then you may need this handy guide on how to fix it. You can try the various methods included in this guide to force a refresh of the access card.
Sections in this Manual
This error means your receiver’s access card has expired. If you have received a new access card in the mail, follow these steps:
Open the access card door on the front panel of your receiver and remove the old access card.
Note: On some receiver models, the access card slot is on the right side of the receiver.
Insert the new access card. The chip should be facing down with the logo or picture facing up.
Still seeing the error message?
Try Solution 1: Refresh your service
Many issues, such as missing channels, can be fixed by “refreshing” your receiver. Please visit the
My Equipment page and then select the “Refresh Receiver” link next to the receiver you’re having trouble with.
Still seeing the error message?
