JOINtenna Instruction Sheet
Contents:
CM-0500 JOINtenna
(2) mounting Zip Ties
(2) mounting screws
Instruction Sheet
installation:
1. Determine which direction to point your Antennas. If you need assistance, visit www.ChannelMaster.com/Antenna-Selection-Guide and enter your zip code and street address. The display will show you what channels are available in your area, as well as the direction, distance, and relative location from the broadcast tower.
2. Using separate coaxial cables to connect the two antennas to the “Antenna In” ports on the CM-0500 as shown in the image below.
3. Now connect a third coaxial cable to the “Out to TV” on the JOINtenna to your TV. This coaxial cable will then feed your TV signal.
4. If you are using a splitter, preamp, or distribution amplifier in your system, the JOINtenna should be installed between the antennas and your splitter,
distribution amp, or preamp.
NOTE: The JOINtenna will not pass voltage through it. If your antenna requires voltage through the coaxial cable to operate, the JOINtenna will block this voltage from getting to your antenna’s built-in preamp or rotator. It will not affect the operation of rotators that are connected with a separate cable.
5. Turn on your television and, from the settings/set up menu, perform an auto channel scan to populate the broadcast channels into your television.
Be sure you have set it to scan for Antenna, Air, or Broadcast channels, not Cable channels, which is usually the default setting on most televisions.
6. Check to make sure all of the desired channels from your mileage range are being received by your television. If you think you are missing channels, try adjusting the direction of the Antennas and perform the scan again.
NOTE: If you are not getting the desired results, please consult a local antenna installation expert. Joining 2 antennas can sometimes be tricky. Channel Master is unable to provide remote assistance for combining two antennas as there are numerous local/on-site variables that have to be considered when planning and fine-tuning this configuration.
DENGER WATCH FOR WIRES!
WARNING: INSTALLATION OF THIS PRODUCT NEAR POWERLINES IS DANGEROUS. FOR YOUR SAFETY, FOLLOW THE INSTALLATION DIRECTIONS
Follow These Procedures for the Safest Installation
- Perform as much antenna assembly on the ground as possible.
- Watch out for overhead power lines. Check the distance to the power lines before you start installing. WE RECOMMEND YOU STAY A MINIMUM OF TWICE THE MAXIMUM LENGTH OF THE ANTENNA ASSEMBLY AWAY FROM ALL POWER LINES.
- Do not use a metal ladder.
- Remember, even the slightest touch of an antenna on a power line can cause a fatal shock.
- Do NOT try to do the job on a windy day.
- Have a friend as a spotter when you’re on the roof. They can see things you can’t.
- If you start to drop an antenna, move away from it and let it fall.
- If any part of the antenna should come into contact with a power line CALL YOUR LOCAL POWER
COMPANY! DO NOT TRY TO REMOVE IT YOURSELF! They will remove it safely. - Mast, lead-in, and metal guy wires are excellent conductors of electrical current – – keep them away from power lines too.
- Be sure your family and friends understand the danger of touching an overhead power line. Tell them never to try to remove any object in
contact with a power line (TV antenna, mast, or anything else). - Make sure that the antenna mast assembly is properly grounded. For more information, visit www.channelmaster.com/support.
Enhance your TV experience with DVR+
Works with Any TV Antenna
Plug any TV antenna into the DVR+ and start watching and recording your favorite HD programming with no monthly fees.
Watch One Show, Record Another
Built-in dual tuners let you watch one show and record another; or record two shows simultaneously.
Full Guide Experience
Enjoy a familiar experience with menus and program guides very similar to the DVRs used by cable and satellite operators.
Go Ahead, Record it All
Upgradable DVR recording capacity. Add on a portable hard drive to unleash expanded DVR storage.
Get More with an Internet Connection
Internet connectivity provides automatic software updates and access to both internet channels and streaming services. Also supports a compatible Wi-Fi USB adapter.
Product Return Policy and Warranty
Warranty Period: 90-day warranty applies to all Channel Master Products (Some products have extended-term warranty periods). Dealers & consumers: Dealers and consumers can return any In-Warranty Channel Master product to the Warranty Department for repair or replacement. For In-Warranty service the consumer or dealer must call Technical Service and request an RMA number in order to return the product. The returned product must have the RMA number visible on the box and must include the bill of sale showing the unit is within the warranty period. If the unit is found to be effective under our Warranty Policy Channel Master will repair or replace the item at no charge. Products outside of the warranty period should not be returned to Channel Master with the exception of any product requested by Technical Support to be assessed for quality assurance purposes.
WARRANTY GENERAL TERMS: 1.1 Subject to the provisions of this Warranty, CHANNEL MASTER warrants that the equipment and software described in Paragraph 1.2 will conform to our specifications in all material respect and that the equipment will be free from material defects in materials and workmanship during the Limited Warranty period. 1.2 This Warranty applies to all original purchases by Customers of CHANNEL MASTER (“Equipment”). The warranties set forth herein are not transferable. 1.3 The Effective period of this Warranty will start on the date of purchase of the Equipment or the date of installation by a CHANNEL MASTER approved technician and will end, for the Equipment, ninety (90) days later (for all component parts and system upgrades), unless otherwise expressed or provided herein (in each case the “Warranty Period”).
RETURN OF EQUIPMENT UNDER WARRANTY: 2.1 If an item of Equipment malfunctions or fails in normal use within the applicable Warranty Period: (a) the Customer shall notify CHANNEL MASTER within thirty (30) days of the problem.
(b) CHANNEL MASTER will, at its option, either resolve the problem over the telephone or provide the customer with a Return Authorization (“RMA”) Number and the address to which the customer may ship the defective item; (c) If the problem can not be resolved over the telephone, the Customer shall attach a label showing the RMA number to each returned item, and include a description of the problem. The Customer shall, at his or her own cost, properly pack the item to be returned, mark the RMA# on the outside of the box, prepay the insurance and shipping charges, and ship the item to the specified CHANNEL MASTER location. (d) Unauthorized return of any equipment, whether in or out of warranty, will be subject to a handling charge, in addition to all repair and all transportation charges. (e) CHANNEL MASTER will, at its sole option, repair or replace the returned item. If replaced, the replacement item may be new or refurbished; if refurbished it will be equivalent in operation to new Equipment. If a returned item is replaced by CHANNEL MASTER, the Customer agrees that the returned item will become the property of CHANNEL MASTER. (f) CHANNEL MASTER will complete the exchange of CHANNEL MASTER manufactured equipment returned under this Warranty within a reasonable time, subject to lead-times from the factory, and will make a good faith effort to minimize any and all delays where possible; and (g) CHANNEL MASTER will, at its cost, ship the repaired item or replacement to the Customer. If the Customer requests express shipping, the Customer will pay CHANNEL MASTER an expediting fee. 2.2 Equipment that is repaired or replaced by CHANNEL MASTER under this Warranty will be covered under all of the provisions of this Warranty for the remainder of the applicable warranty period (for that particular equipment) from the date of repair or replacement, whichever is longer. 2.3 If equipment is repaired beyond effective warranty dates or if abnormal usage had occurred, the Customer shall be charged applicable rates and the Customer will be advised of the estimated charges prior to repair by CHANNEL MASTER‘s authorized service center. 2.4 The price of out-of-warranty repairs payable by the Customer will be based on standard labor and parts prices in effect at the time of the repair. CHANNEL MASTER will use its best efforts to ensure that the cost of such repair, exchange, refurbishing, or substitution will not exceed the original price of the Product. 2.5 If the problem reoccurs within the warranty period, CHANNEL MASTER will, at its option: (1) re-perform the service; (2) replace the product pursuant to the terms of this warranty, (3) permit Customer to return
the product and issue a refund pursuant to this warranty, or (4) refund the amount the Customer paid for the services.
PRODUCT MODIFICATION: 3.1 CHANNEL MASTER reserves the right to make changes or improvements to its products, during subsequent production, without incurring the obligation to install such changes or improvements on previously manufactured or sold products.
FORCE MAJEURE: 4.1 CHANNEL MASTER will not be liable if its performance under this warranty becomes commercially impracticable due to any contingency beyond CHANNEL MASTER’s reasonable control, including acts of God, fires, flood, wars, sabotage, civil unrest, accidents, labor disputes or shortages, government laws, rules, and regulations, whether valid or invalid, inability to obtain material, equipment or transportation, incorrect, delayed or incomplete specifications, drawings or data supplied by Customer (collectively “Force Majeure”)
LIMITATIONS AND QUALIFICATIONS OF WARRANTY: 5.1 This Limited Warranty extends only to the original purchaser of the Equipment and is in lieu of all other express or implied warranties, including those of merchantability and fitness for a particular purpose. This Warranty does not apply to any damage, defect or failure caused by: (a) any part of the equipment having been modified, adapted, repaired, maintained, transported, or relocated by any person; (b) Storage or environmental characteristics that do not conform to the applicable sections of the appropriate Equipment Manual or Instruction Sheet; (c) Failure to conform with the Equipment Operating Instructions in the applicable Equipment Manual
or Instruction Sheet; (d) External causes, including external electrical stress or lightning, or use in conjunction with incompatible equipment, unless such use was with CHANNEL MASTER’s prior written request; (e) Cosmetic damage; (f) Accidental damage, negligence, modification, mishandling, abuse or misuse; or (g) Force Majeure.
LIMITATION ON DAMAGES: 6.1 THIS WARRANTY IS THE CUSTOMER’S EXCLUSIVE WARRANTY FOR THE EQUIPMENT, CHANNEL MASTER SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND OF MERCHANTABILITY. 6.2 CHANNEL MASTER WILL NOT BE LIABLE IN TORT, INCLUDING LIABILITY IN NEGLIGENCE OR STRICT LIABILITY, AND WILL HAVE NO LIABILITY AT ALL FOR INJURY TO PERSONS OR PROPERTY. CHANNEL MASTER’S LIABILITY FOR FAILURE TO FULFILL ITS OBLIGATIONS UNDER THIS WARRANTY OR ANY OTHER LIABILITY UNDER OR IN CONNECTION WITH THE EQUIPMENT WILL BE LIMITED
TO THE AMOUNT OF THE PURCHASE PRICE OF THE EQUIPMENT AT THE TIME OF ORIGINAL PURCHASE. THE REMEDIES STATED IN THIS WARRANTY ARE THE CUSTOMER’S EXCLUSIVE REMEDIES AGAINST CHANNEL MASTER REGARDING THE EQUIPMENT. 6.3 EVEN IF CHANNEL MASTER HAS BEEN NOTIFIED OF THE POSSIBILITY OF THEM, CHANNEL MASTER WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND REVENUES, FAILURE TO REALIZE EXPECTED SAVINGS, ANY CLAIM AGAINST A CUSTOMER BY A THIRD PARTY, OR ANY OTHER COMMERCIAL OR ECONOMIC LOSSES OF ANY KIND. 6.4 THESE LIMITATIONS AND DISCLAIMERS ARE NOT MADE BY CHANNEL MASTER WHERE PROHIBITED BY LAW.
FAQ’s
Q. What does the JOINtenna do?
A. The JOINtenna allows the customer to connect two antennas to be distributed over a single coaxial cable. This is ideal for customers who live in
demographics with antenna signals coming from two different directions and are not interested in using an antenna rotator.
Q. What antennas are compatible with JOINtenna?
A. JOINtenna is compatible with all antennas.
Q. Where do I install the JOINtenna?
A. We strongly recommend installing the antenna combiner as close to the antennas as possible.
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