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How can I pay my DIRECTV bill? manual


How can I pay my DIRECTV bill? manual Image

Paying your DIRECTV bill is easy and hassle-free. Just choose one of the methods listed below.

Note: If you are making a one-time payment to restore service or to avoid service interruption, we suggest using your credit or debit card or your checking account for fastest processing.

Online

View step-by-step instructions on how to make a one-time payment.
View step-by-step instructions on how to sign up for Auto Bill Pay.

Pay using: Checking account, debit card, or credit card (Visa, MasterCard, American Express, or Discover).

Via Text Message

View step-by-step instructions on how to pay via text.
Pay using: Card on file
Processing charge: None, although standard text messaging and date rates may apply.

Via Automated System

Call us at 800.531.5000. When prompted, say “Make a payment” to access our automated phone system. Please have your checking account, credit card, or debit card information ready when you call.
Pay using: Checking account, debit card, or credit card (Visa, MasterCard, American Express, or Discover).
Processing charge: None

By Phone (With an agent)

Call us at 800.531.5000 and press “0” to speak with a representative. Please have your checking account, credit card, or debit card information ready when you call.
Pay using: Checking account, debit card, or credit card (Visa, MasterCard, American Express, or Discover).
Processing charge: $5.00

Via CheckFreePay

Pay with cash at any participating retailer, which you can find by calling 800.676.6148 or online at www.checkfreepay.com. Please have your DIRECTV account number handy. Your payment will post immediately.
Processing charge: CheckFreePay processing charge applies.

Via MoneyGram

Pay with cash at MoneyGram, who will post your payment immediately to DIRECTV. For a MoneyGram Express payment, enter DIRECTV as the company name, and city code 15703 for real time posting. Please have your DIRECTV account number ready. For more information, call 800-MONEYGRAM or visit www.moneygram.com.
Processing charge: MoneyGram processing charge applies.

Via Softgate – PayXchange

Softgate locations offer real time posting of your DIRECTV payment or you may choose your payment post within 2-3 days. Pay with cash at any participating retailer near you, which you can find by visiting www.softgatesystems.com. Please bring your DIRECTV account number with you.
Processing charge: PayXchange processing charge applies.

Using Online Banking

If you schedule a payment using your bank’s website, your bank will send us a check or electronic transfer. It will post as soon as we receive it.
Note: If your bank’s online services mail a check to DIRECTV, it may take up to 10 days including mailing and processing. You can contact your bank to determine the payment method they use.

By Mail

Send us a check or money order in the pre-printed envelope included with your monthly bill. If you do not have a pre-printed envelope, please mail your payment to this address:

DIRECTV
P.O. Box 5007
Carol Stream, IL 60197-5007

Don’t forget to include your account number with your payment.

Via Western Union

Pay with cash at Western Union, who will wire your payment directly to DIRECTV. For a Quick Collect payment, enter DIRECTVUT for the city code. Please have your DIRECTV account number ready. For more information, please call 800.225.5227 or visit www.westernunion.com.
Processing charge: Western Union processing charge applies.

Home Banking

Please check with your banking institution or bill payment service for more information.

Please note: Our Cash-Only customers can make a payment via the following methods: MoneyGram, Western Union, CheckFreePay, and PayXchange.



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