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Geeni Smart WiFi Doorbell Manual


Geeni Smart WiFi Doorbell Manual Image

START GUIDE

SMART WI-FI DOORBELL

Pour les instructions en français, veuillez consulter la page 19

Thank you for purchasing your GEENI smart home product.
Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi, and control multiple devices from the touch of your fingertips.

FCC Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Support: If you encounter any issues, please contact us at support.mygeeni.com for help.
(888) 232-3143 Toll-free
To explore our full selection of products, visit us at: www.mygeeni.com

© 2020 Merkury Innovations · 45 Broadway 3rd FL, New York NY 10006. The illustrated product and specifications may differ slightly from those supplied. Geeni is a trademark of Merkury Innovations LLC. iPhone, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Google Play, and related marks and logos are trademarks of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks and trade names are those of their respective owners.
Made in China

START GUIDE

What’s in the Box
Get Ready

  • Make sure you’re connecting toa 2.4GHz Wi-Fi network. A microSD card is required to record footage (Geeni can’t connect to 5GHz networks)
  • Requires an existing wired doorbell with chime connected to a 12V or 24V AC and 10VA minimum Transformer.

Product Diagram

Power Port AC 12V~24V
Doorbell Button Press the button to activate the doorbell
Status Light
Microphone Captures sound for your video
SD card slot Supports local SD Card storage (Max.128G)
Reset Press and hold on for 5 seconds with pin to reset the doorbell

STEP 1 : Register

Download the Geeni App from App Store or Google Play.

https://apps.apple.com/us/app/geeni/id1177386276


https://play.google.com/store/apps/details?id=com.merkuryinnovations.geeni

Register an account on your Geeni App.

01.
Enter your mobile phone number or email address
02.
Enter the verification code and create a password.
03.
Log in to the App.
STEP 2 : Installation

Connecting to existing chime system.

01.
First turn off the power breaker at your fuse box for your existing doorbell and chime. Ring your doorbell to confirm it is now off.
02.
Find your chime (most likely a rectangular box mounted inside and around your front door) and remove the cover.
03.
Loosen both screws in the terminal, and hook both connectors from the chime adaptor under each screw (refer to image).
04.
Using the included double-sided tape, affix the chime adapter to your box wherever there is space and replace the cover. Be sure to not
interfere with any other parts of the chime.
05.
Connect your existing doorbell wire to the included wire terminals and connect the additional hooks to the screws on the back of the smart doorbell (refer to image). Either wire can be connected to either terminal
06.
Return to the fuse box and turn the power back on. The ring around the smart doorbell button should turn on and blink red slowly. You are now ready to connect to Wi-Fi.

Mode 1 – General Doorbell Installation
01.
Mount the bracket to the desired wall with the included screws.
02.
Install the camera in the bracket and lock in with the security screw.

Mode 2 – Installation with Angled Wall Mount

01.
For a desired tilted angle, attach the initial bracket to the angled mount
02.
Install the angled mount to the wall with the included screws.
03.
Install the camera in the bracket /angled mount and lock in with the security screw.
STEP 3 : Connect

Add device: Easy Mode

01.
In the Geeni app, on the top corner of the Devices screen, click Choose “Video Doorbell”.
02.
Be sure the ring around the doorbell button is flashing a red light. If not flashing, insert the reset pin into the reset button and hold for ten seconds.
03.
Enter your Wi-Fi network and password.

04.
The Geeni app will attempt to connect. When the ring on the doorbell turns blue, connection was successful!
NOTE: Geeni can’t connect to 5GHz networks.
NOTE: If the connection fails, try to connect using QR Code Mode (See next section)05.
Select which type of chime you have, determined from chime installation steps.
06.
(Optional) Insert your MicroSD card into the port located at the bottom of doorbell. This is not necessary for live view, but is required to record and play back footage.
07.
Replace camera back into mount and secure with security screw. Your smart doorbell is now ready to use!

Add device:

01.
Be sure to reset doorbell with the reset pin, ring should be flashing red to indicate it’s ready to connect.
02.
In the Geeni app, on the top corner of the Devices screen, click Choose “Video Doorbell”
03.
Choose “QR Code” in the top corner. Click Next and enter your Wi-Fi details.
04.
Use the smart doorbell’s camera to scan the QR code on your smartphone. The ring will turn blue once connected to Geeni successfully.
NOTE: Geeni can’t connect to 5GHz networks.
05.
Select which type of chime you have, determined from chime installation steps.
06.
(Optional) Insert your MicroSD card into the port located at the bottom of doorbell. This is not necessary for live view, but is required to record and playback footage.
07.
Replace camera back into mount and secure with security screw. Your smart doorbell is now ready to use!
*How do I reset the device and what does the blinking light mean?
Reset the doorbell by inserting the reset pin into the reset button, located beneath the doorbell button. Press and hold for 5 seconds.

Frequently Asked Questions

  • Can I share with family and friends?
    Yes! You can share access to all Merkury devices— cameras, plugs, bulbs, doorbells, etc.— with family & friends. In the Geeni app, press the “Profile” button and click on “Device Sharing” to give or revoke sharing permissions. In order to share, the other user should have already downloaded the Geeni app and registered an account.
  • How much footage can the doorbell camera record?
    An optional microSD card is required to record footage. Depending on video quality, your smart doorbell will use around 1GB of storage a day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage will automatically be replaced by new video, so you don’t have to ever worry about running out of storage space.
  • My device has a funny name. How do I rename it?
    From your main device list, click on one of the devices you want to rename, press the “•••” button on the top right for advanced settings, and click Modify Device Name (or Modify Group Name, if applicable). You’ll then be able to choose a more familiar name.
  • The bulb appears offline or unreachable, what should I do?
    Check the light switch and make sure that it’s switched ON. The light bulb requires an “always-on” power supply to operate properly. Make sure your Wi-Fi router is online and in range. Make sure you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings.
  • What’s the Wireless Range?
    The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.
  • If my Wi-Fi/Internet goes down, will Geeni still work?
    Merkury products need to be connected to Wi-Fi in order to use them remotely.

Troubleshooting

  • Cannot connect to your Wi-Fi network.
    Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.

The smart doorbell does not power on.

  • Verify that the wires are securely connected to your smart doorbell camera.
  • Double check that the power was turned back on to the doorbell.
  • Ensure that the wires on the chime adapter are connected securely to the chime’s terminals (if installed).
  • Test the voltage of your doorbell wires. It must be between 12V and 24V AC. If your existing voltage is outside of this range, replace the transformer.

The smart doorbell powers on but the chime does not work when the button is pressed.

  • Remove the chime’s cover and make sure that the moving parts of the chime aren’t being touched by any wires or the chime adapter.
  • Press the button again while the chime’s cover is removed. If it works, try mounting the chime adapter on the outside of
    the chime, and then replace the chime cover.

The chime won’t stop ringing.

The most common reason for this is that the chime adapter is not correctly connected to the chime.

Reset the device
Doorbell can be reset by inserting the reset pin into the reset button for 5 seconds.

System Requirements

  • Mobile device running iOS® 9 or higher or Android™ 5.0 or higher
  • Existing Wi-Fi Network
  • Existing chime with 12V/24V AC and 10VA minimum transformer.

VOICE CONTROL GUIDE

Thank you for purchasing your GEENI smart home product. Make sure your devices are already set up using the Geeni app, then follow these steps.
Your video device is able to stream video to these leading smart assistants.

Name and Control Each Device by Voice


To control your GEENI smart home products just say “OK Google,“ or “Hey Google,“ and ask. Make sure your devices are already set up using the Geeni app.

Things you can say*: Stream to:

  1. Open the Google Home app and go to Home Control in the menu.
  2. Tap the “+“ button.
  3. Choose “Geeni“ from the list of Home Control partners.
  4. Authorize your account with Google Assistant using the username and password from your Geeni app.

    Now your Google Home app and MERKURY devices are linked! Your’re now able to say “Hey Google“ and control your GEENI devices.
  • At any time, go into the “Home Control“ section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Geeni app, and Google Assistant will refer to them by the same name.
    So if you rename a doorbell to ‘Front Door’ or ‘Back Porch,’ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well.
    Google Assistant will be able to control devices by room.

To control your GEENI smart home products, just ask Alexa. Make sure your devices are already set up using the Geeni app.

Things you can say*: Stream to:

*Some commands require compatible devices.

01
Open the Alexa app and go to Skills in the menu.
02
Search for Geeni then tap Enable.
03
Authorize your account with Smart Home Skills using the username and password from your Geeni app.
04
Choose “Discover Devices.“ After a few seconds your GEENI devices will be displayed under Smart Home in the Alexa app.

  • You can rename your devices in the Geeni app, and Alexa will refer to them by the same name.
    So if you rename a smart doorbell to ‘Front Door’ or ‘Back Porch,’ then Alexa will use that same name later on.
    More information is available at: http://tinyurl.com/alexa-smart-home-groups



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