GEENI™ SMART WI-FI SECURITY CAMERA START GUIDE
Thank you for purchasing your GEENI smart home product.
Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi, and control multiple devices from the touch of your fingertips.
FCC Notice:
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modifications to this device not explicitly approved by manufacturer could void your authority to operate this equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.
Support:
If you encounter any issues, please contact us at support.mygeeni.com for help.
(888) 232-3143 Toll-free
To explore our full selection of products, visit us at: www.mygeeni.com
© 2020 Merkury Innovations · 45 Broadway 3rd FL, New York NY 10006. The illustrated product and specifications may differ slightly from those supplied. Geeni is a trademark of Merkury Innovations LLC. iPhone, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google, Google Play, and related marks and logos are trademarks of Google LLC. iOS is a registered trademark of Cisco in the U.S. and other countries and is used under license. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. All other trademarks and trade names are those of their respective owners.
Made in China
What’s in the Box
Get Ready
Product Diagram
Charging, Register
This Wireless Smart Camera can be charged by connecting to any standard USB power source or outlet. The charging indicator light will blink red when charging and turn blue when charging is complete.
STEP 1: Register
- Download the Geeni App from App Store or Google Play.
- Register an account on your Geeni App.
- Enter your mobile phone number or email address
- Enter the verification code and create a password.
- Log into the App.
Install
STEP 2 : Installation
- Install:
Method 1 – Magnetic Mount Installation
- Use the included 2 screws and wall anchors to mount the camera to the desired wall
- Camera attaches to mount magnetically.
- Install:
Method 2 – Screw Mount Installation
- Use the included 3 screws and wall anchors to mount the stand to the desired wall.
- Install the camera in the screw mount and lock it with the screw
- After adjusting your camera angle, lock the screw
Connect (Easy Mode)
STEP 3
- Add device: Easy Mode
- In the Geeni app, on the top corner of the Devices screen, click + Choose “Wi-Fi Camera”.
- Make sure the light on the camera is blinking red, indicating the device is ready to connect, then press Next Step.
- Enter your Wi-Fi network and password.
- The Geeni app will attempt to connect. This may take a few moments. When the blinking light turns solid blue, connection was successful!
NOTE: Geeni can’t connect to 5GHz networks.
*If the connection fails, try to connect using QR Mode.
Connect (QR Code Mode)
- Add device:
QR Code Mode
- Be sure to reset camera by pressing the reset button for 3-4 seconds.
- In the Geeni app, on the top corner of the Devices screen, click + Choose “Wi-Fi Camera” Choose “QR Code” in the top corner.
- Click Next and enter your Wi-Fi details.
- Scan the QR code with the camera. When you hear the camera beep, select `I heard the beep’ and it will add your camera.
- The indicator light will turn solid blue when device is connected successfully!
NOTE: Geeni can’t connect to 5GHz networks.
*How do I reset the device and what does the blinking light mean?
Reset the Camera by pressing the reset button for 3-4 seconds.
Settings
- Access Camera Settings:
From your main device list, click on the camera you want to edit, then press “···” button on the top right for advanced settings.
- Device Name:
Press to rename your device to something like “Backyard” or “Front Yard”
- Device Sharing:
Let friends, spouse, roommates, or family keep an eye on what your cameras see. Whether it’s a baby’s crib or the family dog, you can decide who gets to check in, access the camera, and set notifications.
- Remove Device:
Delete the camera from your account. Until it’s deleted, it will always be linked to your account.
- Indicator Light:
By default, the camera lights up to show it’s on. Switch “Indicator Light” off to hide the light.
- Flip:
If you mount your camera upside down, toggling the “Flip” function will rotate the image so that it’s right side up.
- Time Watermark:
Turn the time watermark on to always see a time stamp of when video is taking place.
- Motion Detection:
When turned on, you’ll receive notifications to your phone whenever the camera senses motion. Press to turn Motion Detection off or set how sensitive you want it to be.
- Format SD Card:
Press to erase your microSD Card.
Questions, Troubleshooting, Notices
Frequently Asked Questions
- Can I share with family and friends?
Yes! You can share access to all Geeni devices– cameras, plugs, bulbs, doorbells, etc.– with family & friends. In the Geeni app, press the “Profile” button and click on “Device Sharing” to give or revoke sharing permissions. In order to share, the other user should have already downloaded the Geeni app and registered an account. - How much footage can the camera record?
An optional microSD card is required to record footage. Depending on video quality, your smart camera will use around 2GB of storage a day, so a 32GB card can provide weeks of continuous video. As the card fills up, the oldest footage will automatically be replaced by new video, so you don’t have to ever worry about running out of storage space. - My Geeni device has a funny name. How do I rename it?
From your main device list, click on one of the devices you want to rename, press the “···” button on the top right for advanced settings, and click Modify Device Name (or Modify Group Name, if applicable). You’ll then be able to choose a more familiar name. - The device appears offline or unreachable, what should I do?
Check the camera button and make sure that it’s switched ON. The camera requires an “always-on” power supply to operate properly. Make sure your Wi-Fi router is online and in range. Make sure you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings. - What’s the Wireless Range? The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.
- If my Wi-Fi/Internet goes down, will Geeni still work?
Geeni products need to be connected to Wi-Fi in order to use them remotely.
Troubleshooting
- Cannot connect to your Wi-Fi network.
Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.
Reset the device
- Camera can be reset by holding down the reset button for 3-4 seconds.
System Requirements
- Mobile device running iOS® 9 or higher or AndroidTM 5.0 or higher
- Existing Wi-Fi Network
Technical Specifications
- Camera: up to 1080p (1920 x 1080) at 25 frames/sec. H.264 encoding
- Field of View: 130° diagonal
- Audio: Internal Speaker and Microphone
- Storage: supports up to 128 GB microSD card (not included)
- Wi-Fi not compatible with 5GHz Wi-Fi networks.
Voice Control Guide
Thank you for purchasing your GEENI smart home product. Make sure your devices are already set up using the Geeni app, then follow these steps.
Your video device is able to stream video to these leading smart assistants.
Name and Control Each Device by Voice
Google Assistant
To control your Geeni smart home products just say “OK Google,” or “Hey Google,” and ask. Make sure your devices are already set up using the Geeni app.
- Open the Google Home app and go to Home Control in the menu.
- Tap the “+” button.
- Choose “Geeni” from the list of Home Control partners.
- Authorize your account with Google Assistant using the username and password from your Geeni app.
Now your Google Home app and Geeni devices are linked!
Your’re now able to say “Hey Google” and control your Geeni devices.
- At any time, go into the “Home Control” section of the Google Home app to set nicknames and rooms for your devices. You can rename your devices in the Geeni app, and Google Assistant will refer to them by the same name.
So if you rename a camera to `Front Door’ or `Back Porch,’ then Google Assistant will use that same name later on. You can always give it a nickname using the Google Home app as well.
Google Assistant will be able to control devices by room.
Amazon Alexa
To control your Geeni smart home products, just ask Alexa. Make sure your devices are already set up using the Geeni app.
- Open the Alexa app and go to Skills in the menu.
- Search for Geeni then tap Enable.
- Authorize your account with Smart Home Skills using the username and password from your Geeni app.
- Choose “Discover Devices.” After a few seconds your Geeni devices will be displayed under Smart Home in the Alexa app.
- You can rename your devices in the Geeni app, and Alexa will refer to them by the same name.
So if you rename a smart camera to `Front Door’ or `Back Porch,’ then Alexa will use that same name later on.
More information is available at: http://tinyurl.com/alexa-smart-home-groups
Can’t connect?
Need help?
WE CAN HELP
DO NOT RETURN THIS PRODUCT TO THE STORE
support.mygeeni.com
(888)232-3143 Toll-free
or tap ‘support‘ for help in the Geeni app.