1080P Full HD Video Doorbell – BELL J4
QUICK START GUIDE
1. What’s in the box
Please consult below checklist for all the components.
2. Meet the doorbell
2. Meet the Chime
4. Battery installation
The batteries are pre-installed in the doorbell, with an isolating film inserted in the positive poles. Please remove the film and insert the battery pack back to compartment, with positive poles upwards!
NOTE:
Improper battery installation will cause damage to the internal components and may result in serious injury.
5. Battery charging
The batteries inside the doorbell are not fully charged in accordance with transportation safety regulations.
Please charge the batteries with a USB compatible wall charger (not included) and the provided USB cable for about 8~10 hours prior to installation.
6. Download the app
Download and install the ‘CloudEdge‘ App from Google PlayTM or the App StoreTM. The App is also available by scanning the QR codes on the right, using your QR code scanner on your smart phone.
NOTE:
Google PlayTM is a trademark of Google Inc.
App StoreTM is a service mark of Apple Inc.
7. Wi-Fi set up
Before you start the Wi-Fi configuration, please note below:
- The doorbell works with 2.4 GHz Wi-Fi, but not with 5 GHz Wi-Fi.
- Avoid using special characters or symbols like )(@~!#$%^&*…, either in your Wi-Fi name or password.
- Perform the configuration near your Wi-Fi router.
Launch the ‘CloudEdge’ App and register an account with your mobile phone numer or email ID. Start the Wi-Fi configuration, following the in-App instructions or refering to the following guiding steps.
Guiding Steps:
8. Run a test
After setup, tap on the live view window in the App for a test. Then take your doorbell outside to the installation spot and run a test there. Make sure the installation spot is covered by strong 2.4 GHz Wi-Fi signal.
Note:
If the video quality from the doorbell outside is not as good as it was indoors, you may need to move your router closer to your installation spot, or invest in an Wi-Fi extender.
9. Live viewing
Note:
Live viewing will not trigger device recording.
10. Playback
If the Micro-SD card is properly installed, you can playback the video clips taken after detected motions or visitor calls. (Live viewing will not trigger device recording). You can also back up video clips to the cloud, only if you have activated the cloud storage service (Charge after a 7-Days-Free trial).
11. Leave Voice messages
Maximum 3 voice messages (Max. 10 seconds each) can be pre-recorded into the doorbell, which enables you to quickly respond to your visitors when you are not convenient to answer the doorbell call.
Steps: Setting –> Basic function –> Host Leaves Message –> Press and hold this icon to record voice messages –> Push doorbell button–> Play the selected voice message in reply to doorbell call
12. Share Your device
Sharing by account searching
Steps: Settings>>Device Share>>Tap on “Add ”>>Tap on “Account”>>Type in account ID>>Conrm Sharing.
Sharing by QR code scanning
The new users can show their QR codes to the administrator, and share device by QR Code scanning.
Find your QR code: Run CloudEdge App >> Tap on “ ” >> “User Name” >> “My QR Code”
>> Let the administrator scan your QR Code
NOTE:
- Guide your family members to download and install the CloudEdge App, and register an account prior to device-sharing.
- There is no limitation on the number of users sharing one device.
- Only the administrator got access to the setting menu. Other users can only live view & playback.
- All users will receive doorbell calls and alarm notifications.
- Many users can access to the doorbell simultaneously, to live view or playback.
13. Connect the chime
1 ). Supply power to the chime
The chime can be powered by an USB compatible phone charger (DC5V 1A). You can also plug the chime to the USB port on your PC/notebook to supply power.
2). Click reset button
Click the RESET button on the wireless chime only once, and you will see the LED indicator flashing blue, indicating the chime is in pairing mode
3). Press the doorbell button
4). Chime settings
You can enter into the chime setting page following below setting steps, so as to mute the Chime Reminder, select ringtones, adjust chime volume or unbind the connection with doorbell.
NOTE:
- Your doorbell communicates with the chime via Radio Frequency, but not WiFi. You can even do the pairing prior to doorbell configuration.
- You can add many chimes to one doorbell, and vice versa.
- Press and hold RESET button on the chime for 5 seconds till the indicator flashes blue 3 times, and you can also release the connection between the chime and its connected doorbell.
14. Installation
Select location
Your doorbell has 166-degree view angle and 120-degree human detection range.
It is suggested to mount your doorbell at least 5 feet (160 cm) above the ground for the best angle of view and motion detection performance.
Hardwire your doorbell (Optional)
The doorbell works with both 12V ~ 24V AC and 12V DC hardwire power source. Either wire can be connected
to either terminal. The cable order doesn’t matter.
Go wireless installation
Note:
- When hardwire your doorbell, please operate under the guide of the professionals.
- The doorbell works with 12V – 24V AC and 12V DC power source. And either cable can connect to either
terminal. The connecting order doesn’t matter. - If your doorbell is powered solely on batteries, you may need to charge your doorbell once in a while.
Lab-tested battery life: 12 month standby, 6 month regular using(activate 20 time per day. (The actual battery life may be different due to different activation frequency).
15.
16. Trouble shooting
Q1: Why I failed to set up Wi-Fi for the doorbell?
A1: .Device works with 2.4GHz Wi-Fi only, but not support 5GHz Wi-Fi. Wi-Fi network is not good, try to keep the camera near the Wi-Fi router when setting up. The Wi-Fi password is wrong. Please check if there are special characters in the password, or the network is specially encrypted.
Q2: How do I know if I have 2.4G or 5G wifi?
A2: Please check the user manual of your Router or call the network operator for help.
Q3: It has to be on same WiFi to see the camera, or is it over internet from anywhere?
A3: You can view the camera from anywhere, if your camera is well connected to the internet.
Q4: Do any of the recordings get saved to the cloud? Or is it mainly saved in the built-in SD card?
A4: It supports SD card recording as well as cloud storage. You can activate the cloud storage service in App.
Q5: What happens when the SD is full?
A5: When the memory card is full, the camera automatically erase the oldest footage.
Q6: Does it work with Google Home or Alexa?
A6: Sorry, this model does not support Google Home or Alexa.
Q7: Why does it lose connection to wifi?
A7: Please check the network connection of your phone and the Wi-Fi router. If the network signal is not strong, you may need to move your router closer to the device, or invest in an extender.
Q8: Can the motion detection be disabled?
A8: Yes, sure. Recording is triggered by detected motions. You can set up the sensitivity or disable motion detection in the setting menu.
Q9: Do we get charger for the batteries?
A9: Battery charger is not included. Please charge the batteries with a USB compatible charger(DC5V 1A~2A) for about 8-10 hours.
Q10: Can we have 2 or more doorbells at the same residence?
A10: Yes, you can add more than one device at the same residence.