Nespresso Vertuo Coffee Machine User Manual
Nespresso Vertuo Coffee Machine
Nespresso Vertuo Coffee Machine is an exclusive system creating a perfect coffee, from the Espresso to the large Mug, time after time.
Nespresso Vertuo machines are equipped with the unique CentrifusionTM technology to gently extract Mug, Gran Lungo and Espresso at the touch of a button.
Each extracting parameter has been carefully defined by our coffee experts to ensure that all aromas from each capsule can be extracted to give the coffee body and create an exceptionally rich and generous crema.
Office use: At least one copy of this user manual should be kept in a location available at all times to maintenance and management staff.
ASSISTANCE VIDEOS ARE AVAILABLE ON WWW.NESPRESSO.COM – VISIT THE “MACHINES” SECTION.
- These instructions are part of the appliance. Read all instructions and all safety instructions before operating
the appliance.
Other top Nespresso manual’s:
- NESPRESSO ENV150GY Vertuoplus Coffee and Espresso Maker Instruction Manual
- Nespresso Vertuo Brochure Info
SAFETY PRECAUTIONS
CAUTION: when you see this sign, please refer to the safety precautions to avoid possible harm and damage.
INFORMATION: when you see this sign, please take note of the advice for the correct and safe usage of your appliance.
CAUTION: the safety precautions are part of the appliance. Read them carefully before using your new appliance for the first time. Keep them in a place
where you can find and refer to them later on.
- The appliance is intended to prepare beverages according to these instructions.
- Do not use the appliance for anything other than its intended use.
- This appliance has been designed for indoor and non-extreme temperature conditions use only.
- Protect the appliance from direct sunlight effect, prolonged water splash and humidity.
- This appliance is intended to be used in households and similar applications only such as: staff kitchen areas in shops, offices and other working environments, farm houses; by clients in hotels, motels and other residential environments; bed and breakfast type environments.(Nespresso Vertuo Coffee Machine)
- This appliance may be used by children of at least 8 years of age, as long as they are supervised and have been given instructions about using the appliance safely and are fully aware of the dangers involved.
- Cleaning and user maintenance shall not be made by children unless they are older than 8 and they are supervised by an adult.
- Keep the appliance and its cord out of reach of children under 8 years of age.
- This appliance may be used by persons with reduced physical, sensory or mental capabilities, or whose experience or knowledge is not sufficient, provided they are supervised or have received instruction to use the appliance safely and understand the dangers.
- Children should not use the device as a toy.
- Cleaning and user maintenance shall not be made by children unless they are older than 8 and they are supervised by an adult.
- Keep the appliance and its cord out of reach of children under 8 years of age.
- The manufacturer accepts no responsibility and the guarantee will not apply for any commercial use, inappropriate handling or use of the appliance, any damage resulting from use for other purposes, faulty operation, nonprofessionals repair or failure to comply with the instructions.
Avoid risk of fatal electric shock and fire
- In case of emergency: immediately remove the plug from the power outlet.
- Only plug the appliance into suitable, easily accessible, earthed mains connections. Make sure that the voltage of the power source is the same as that specified on the rating plate. The use of an incorrect connection voids the guarantee.
- The appliance must only be connected after installation.
- Do not pull the cord over sharp edges, clamp it or allow it to hang down.
- Keep the power supply cord including plug away from heat and damp.
- If the supply cord or the plug are damaged, they must be replaced by the manufacturer, its service agent or similarly qualified persons, in order to avoid all risks.
- If the cord or the plug are damaged, do not operate the appliance. Return the appliance to the Nespresso Club or to a Nespresso authorised representative.
- If an extension cord is required, use only an earthed cord with a conductor cross- section of at least 1.5 mm2 or matching input power.
- To avoid hazardous damage, never place the appliance on or beside hot surfaces such as radiators, stoves, ovens, gas burners, open flame, or similar.
- Always place it on a horizontal, stable and even surface. The surface must be resistant to heat and fluids, like water, coffee, descaler or similar liquids.
- Disconnect the appliance from the mains when not in use for a long period. Disconnect by pulling out the plug and not by pulling the cord itself or the cord may become damaged.
- Before cleaning and servicing, remove the plug from the mains socket and let the appliance cool down.
- To disconnect the appliance, stop any preparation, then remove the plug from the power socket.
- Never touch the cord with wet hands.
- Never immerse the appliance or part of it in water or other liquid.
- Never put the appliance or part of it in a dishwasher.
- Electricity and water together is dangerous and can lead to fatal electrical shocks.
- Do not open the appliance. Hazardous voltage inside!
- Do not put anything into any openings. Doing so may cause fire or electrical shock!
Avoid possible harm when operating the appliance
- Never leave the appliance unattended during operation.
- Do not use the appliance if it is damaged or not operating perfectly. Immediately remove the plug from the power socket. Contact the Nespresso Club or Nespresso authorised representative for examination, repair or adjustment.
- A damaged appliance can cause electrical shocks, burns and fire.
- Risk of scalding by hot liquids. If the machine is forced open hot liquids and coffee grounds may splash. Always lock the system completely and never open it during operation.
- Do not put fingers under coffee outlet, risk of scalding.
- Do not insert fingers into capsule compartment when machine head is closing. Risk of injury.
- Do not put fingers into the capsule compartment or capsule shaft, risk of injury!
- Be careful not to injure yourself on sharp points or trap your fingers when reaching inside the machine.
- Never use a damaged or deformed capsule.
- Always fill the water tank with fresh drinking water.
- Empty water tank if the appliance will not be used for an extended time (holidays, etc.).
- Replace water in water tank when the appliance is not operated for a weekend or a similar period of time.
- Do not use the appliance without a cup placed at the suitable cup support level and ensure the cup support is in place after any usage, to avoid spilling any liquid on surrounding surfaces.
- Do not use any strong cleaning agent or solvent cleaner. Use a damp cloth and mild cleaning agent to clean the surface of the appliance.
- To clean machine, use only clean cleaning tools.
- When unpacking the machine, remove the plastic film and dispose.
- This appliance is designed for Nespresso Vertuo coffee capsules available exclusively through the Nespresso Club or your Nespresso authorised representative.
- All Nespresso appliances pass stringent controls. Reliability tests under practical conditions are performed randomly on selected units. This can show traces of any previous use. • The use of accessory attachments not recommended by the manufacturer may result in fire, electric shock or injury to persons.
- Nespresso reserves the right to change instructions without prior notice. Unplug appliance when not in use for a long period and before cleaning. Allow to cool down before putting on or taking off parts, and before cleaning.
Descaling
- Nespresso descaling agent, when used correctly, helps ensure the proper functioning of your machine over its lifetime and that your coffee experience is as perfect as the first day.
- For coffee and coffee & milk machines, descale according to user manual recommendations or specific alerts.
INSTRUCTIONS
Pass them on to any subsequent user.
This Instruction Manual is also available as a PDF file at nespresso.com
OVERVIEW
PACKAGING CONTENT
FIRST USE OR AFTER A LONG PERIOD OF NON-USE
- Rinse and clean the water tank before filling it only with fresh potable water. Put the water tank in place.
- Ensure the capsule container, a cup and the cup support (if necessary for the selected cup size) are in place. For your safety, operate the machine only with cup and capsule container in position.
- Plug the machine into the outlet.
- Turn the machine “ON” by pushing the button. The button will gradually illuminate as the machine heats up in approximately 15 seconds
- Steady light indicates
- Place a container of at least 0.4 l under the coffee outlet.
- Close the machine if open and lock the machine by turning the lever left to the lock symbol on the machine head.
- Press the button 3 times within 2 seconds to start cleaning and let the cleaning procedure complete automatically. It will take less than 2 minutes before a flow comes out. The procedure consists of 3 cycles of pumping water in, internal cleaning and water flowing from the outlet to complete.
- This operation may take up to 5 minutes. The procedure can be stopped at any time by pushing the e l’eau de l’orifice. button. The button will go to steady light. In case you want to resume the cleaning process, push the
button again. To brew a coffee, insert a capsule, then close, lock the machine by turning the lever left and push the button
COFFEE PREPARATION
- Fill the water tank with fresh potable water.
- Turn the machine “ON” by pushing the button
- Lights will blink for approximately 15 seconds while the machine is heating up.
- Steady light indicates the machine is ready.
- The factory settings and recommended cup sizes are: 230ml for Mug / 150ml for Gran Lungo / 40 ml for Espresso
- The cup support has 4 positions and can be temporarily removed to accommodate various cup sizes.
- Place a cup of sufficient capacity under the coffee outlet. Risk of scalding may occur due to overflowing
- Unlock and open the machine head completely.
- This machine operates with Nespresso Vertuo capsules. Nespresso classic capsules cannot be used in this machine.
- Insert a Nespresso Vertuo capsule with the dome shape at the bottom. Be careful not to injure yourself on sharp points or trap your fingers when reaching inside the machine.
NOTE: to avoid damaging the machine, use only fresh, unused capsules. Ensure previous capsule has been ejected before inserting a fresh one. - Close the head and lock the machine by turning the lever left to the lock symbol on the machine head.
NOTE: you can do this even when the machine is still heating up. The coffee will then flow automatically when the machine is ready. - Push the button to start the coffee preparation. It will take some time before the coffee flow comes out (due to barcode reading and coffee pre-wetting).
NOTE: the machine will automatically recognize the inserted capsule and select the coffee preparation
parameters and cup length defined by Nespresso coffee experts to extract the coffee blend at its best. - To stop the coffee flow early, push the button.
- To manually top off your coffee, push the button and push again to stop when desired volume is reached.
- Turn the lever to the right and open the head to automatically eject the capsule.
ENERGY SAVING CONCEPT
The machine can be turned “OFF” at any time by holding the button for 3 seconds. Automatic “OFF” Mode: the machine will turn off automatically after 9 minutes of non-use.
PROGRAMMING THE WATER VOLUME
- The programming is specific to each capsule size, Mug, Gran Lungo or Espresso. Cup sizes can be programmed from 10ml to 500ml.
- Open the machine head; Insert the capsule blend you want to program; Close the head; Lock the machine
- Push and hold the button until desired volume is reached
- Water volume level is now stored for the capsule size used for the programming.
NOTE: once a customer-specific volume is programmed by the user, every time that capsule size is inserted in the machine, the preparation will stop at the user-programmed cup size.
RESET TO FACTORY SETTINGS
- Open the machine head and let the used capsule be ejected
- Close the head. Leave the lever in “UNLOCKED” position.
- Push the button 5 times within 3 seconds. The button will blink slowly 5 times to confirm reset is done..
EMPTYING THE SYSTEM
BEFORE A PERIOD OF NON-USE, FOR FROST PROTECTION OR BEFORE A REPAIR
- Empty the water tank and put it in place
- Place a container under the coffee outlet.
- Unplug the power cord.
- Open the machine head and let the used capsule be ejected.
- Reclose the head and turn lever left until “LOCKED” position.
- Push and hold the button while replugging the power cord and then release the button.
- Machine turns “OFF” automatically when machine is empty.
CAUTION: caution should be exercised when plugging in the coffee machine with the button pressed as the machine evacuates remaining liquids using heat. Small quantities of steam may emit from the machine.
CLEANING
The machine has a predefined cleaning procedure that can be launched at user discretion. Office use: Daily cleaning.
- Rinse and clean the water tank before filling it with fresh potable water. Put the water tank in place.
- Rinse the cup support. Place a container of at least 0.4 l under coffee outlet.
- Open the machine head and let the used capsule be ejected. Empty and rinse the capsule container.
- Close the head and turn lever left until “LOCKED” position.
- Push the button 3 times within 2 seconds. The button will blink quickly during the procedure. It will take less than 2 minutes before a flow comes out. The cleaning procedure will run automatically for 5 minutes. The procedure consists of 3 cycles of pumping water in/internal cleaning/water flowing from outlet to complete.
- The procedure can be stopped at any time by pushing the button. The button will go to a steady light. In case you want to resume the cleaning process, push the button again. To brew a coffee, open the head and insert a capsule, then close, lock the machine by turning the lever left and push the button.
.
CAUTION: do not use any strong or abrasive cleaning agent or solvent cleaner. Do not put in a dishwasher. Never immerse the appliance or part of it in water. Clean the coffee outlet regularly with a clean damp cloth. Please use only clean tools for cleaning the machine.
DESCALING
CAUTION: Read the important safeguards on the descaling package. The descaling solution can be harmful. void contact with eyes, skin and surfaces. Never use any product other than the Nespresso descaling kit available through the Nespresso Club to avoid damage to your machine. For any additional questions you may have egarding descaling, please contact your Nespresso Club.
BLINKING SUMMARY
TROUBLESHOOTING
DISPOSAL AND ENVIRONMENTAL PROTECTION
This appliance complies with the EU Directive 2012/19/EC. Packaging materials and appliance contain recyclable materials.
Your appliance contains valuable materials that can be recovered or can be recycled. Separation of the remaining waste materials into different types facilitates the recycling of valuable raw materials.
Leave the appliance at a collection point. You can obtain information on disposal from your local authorities.
To know more about Nespresso sustainability strategy, go to www.nespresso.com/positiveonsultez le site www.nespresso.com/entreprise
LIMITED WARRANTY
Nespresso guarantees this product against defects in materials and workmanship for a period of 1 year. The guarantee period begins on the date of purchase and Nespresso requires presentation of the original proof of purchase to ascertain the date. During the guarantee period, Nespresso will either repair or replace, at its discretion, any defective product at no charge to the owner. Replacement products or repaired parts will be warranted only for the unexpired portion of the original guarantee or six months, whichever is greater. This limited guarantee does not apply to any defect resulting from negligence, accident, misuse, or any other reason beyond Nespresso’s reasonable control, including but not limited to: normal wear and tear, negligence or failure to follow the product instructions, improper or inadequate maintenance, calcium deposits or descaling, connection to improper power supply, unauthorized product modification or repair, use for commercial purposes, fire, lightning, flood or other external causes. This guarantee is valid only in the country of purchase or in such other countries where Nespresso sells or services the same model with identical technical specifications. Guarantee service outside the country of purchase is limited to the terms and conditions of the corresponding guarantee in the country of service. Should the cost of repairs or replacement not be covered by this guarantee, Nespresso will advise the owner and the cost shall be charged to the owner. This limited guarantee shall be the full extent of Nespresso’s liability however caused. Except to the extent allowed by applicable law, the terms of this limited guarantee do not exclude, restrict or modify the mandatory statutory rights applicable to the sale of this product and are in addition to those rights. If you believe your product is defective, contact Nespresso for instructions on how to proceed with a repair. Please visit our website at
ww.nespresso.com for contact details.
USA: NESPRESSO USA, Inc., 24-01 44th Road, Long Island City, NY 11101
CANADA: NESPRESSO CANADA, 300, rue Léo-Pariseau, suite 2400, Montréal, QC H2X 4B3
FRANCE: NESPRESSO FRANCE, 1 Boulevard Pasteur, 75015 Paris, France
FAQS
My order has damaged, missing, expired, or incorrect items. What should I do?
If you find something is missing, damaged, or incorrect in your order, please contact us as soon as possible. We are committed to providing you with a perfect experience every time and will be happy to make the necessary adjustments.
How much caffeine is in each capsule?
Most all of our espressos contain caffeine within the range of 50-100 mg per cup. This includes Original Espressos and Espresso Lungos, and Vertuo Espressos, Gran Lungos, and Double Espressos.
Based on their Robusta content, the following are exceptions: Vertuo Espresso Diavolitto contains 150 mg of caffeine, and Original Kazaar and Nespresso Professional Ristretto Intenso contain 120 mg per cup.
All Vertuo coffees (7.77 oz.), including XL (14 oz.), have a range of 170-200 mg per cup. Due to its higher volume, the Carafe Pour-Over Style coffee (18 oz.) contains over 200 mg of caffeine per complete capsule serving; because this particular coffee is intended to be enjoyed over multiple “cups”, this still meets our standards for the 200 mg ‘per cup’ limit.
As coffee is a “live” product, caffeine content may vary, and so we are only able to provide a range of caffeine (with exceptions as above) in order to be as accurate as possible. Also, coffees within the same size range can fall lower or higher within the caffeine spectrum: for example, Fortado contains higher levels of Robusta than other Gran Lungos, and so would contain more caffeine than its Gran Lungo counterparts.
My order’s tracking number says it was delivered but I did not receive it. What should I do?
Please contact us as soon as possible. We are committed to providing you with a perfect experience every time and will be happy to assist.
How often should I descale my machine?
Nespresso recommends you descale your machine on a regular basis, every 3 months or every 300 capsules (whichever comes first). Over time, water used during brewing may cause internal mineral build up, which can affect the flow, temperature and overall performance of your machine.
Each Descaling Kit contains two packs of solution and costs $8.95. Descaling Kits are available for purchase by toll-free phone or online via this link.
What pods can it use?
Large pods only
How many capsules come with the s refurbished offer? (complementary gift)
I dont remember exactly how many but I think it was like 15! I have had mine 2 years it was so worth it!
It says it comes with Vertuo capsules, but I just received my machine and there isn’t any ?
I would contact the seller. I had 20 capsules with my machine
Does this have free returns?
you want to return the machine just because they didn’t include the pods? Just ask for them
