PTron B09CQG76TC 992 ANC True Wireless Earbuds
Important Note
- Fully charge your new pTron device that comes with a built-in battery before using it for the first time.
- All our gadgets are made with utmost care and precision and also carry the brand warranty.
- To avail warranty, Product Registration is Mandatory at http://warranty.ptron.in
- The brand reserves the right to change the warranty process and warranty terms & conditions without prior notice to the consumers.
- The brand reserves the right to change/modify the product design and product specifications to improve the product or as per the business need.
How Do I Claim For A Warranty?
- Online Channels
Please reach out to us through the Warranty Claim form provided on the patron. in, or email to [email protected] While claiming, please share the details of the purchase order/bill/invoice/product images along with the product-related complaint. - Offline Channels
For purchases made through Offline channels – retail stores/partners, please reach out to the same retail store/partner from where the original purchase was made.
While claiming the warranty, please produce the details of the purchase order/bill/invoice along with the physical product and the related accessories.
What is Covered in Warranty?
- Manufacturing defects in materials and workmanship of the product ONLY. This warranty applies when the product is used under normal conditions and the purpose for which the product was designed.
- No warranty on product accessories such as silicone ear tips, ear hooks, small charging USB cables, smartwatch/smart band straps
- Please read through the complete warranty details at https://ptron.in/pages/repair-service-warranty
Customer Care Details
- Telephone: 040 – 67138888 | Working Hours: 9am – 6pm, Monday to Saturday
- Email Id: [email protected]
Safety Precautions
- Please keep this device away from extreme heat, liquids, humidity, or corrosive environment.
- Please don’t over-charge the product as it will decrease the service life of the battery.
- Using incompatible USB cables or high voltage chargers can damage the product & void the product warranty. We strongly recommend using a good quality DC5V-1A charger & the USB cable included in the package.
- This product or the Bluetooth function should not be used during charging.
- Don’t jam the ports such as the charger port, LED port, etc.
- It is recommended to utilize the product below the maximum volume in order to protect hearing and extend the earbuds’ service life.
- Please don’t open/temper the product or the product’s battery.
- Please keep the product out of children’s reach.
- Dispose of the product responsibly and adhere to your local authority guidelines.
