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SMC Networks 8013 Single Band Wifi Modem Manual


SMC Networks 8013 Single Band Wifi Modem Manual Image

Details

Modem Information

Single Band WiFi Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Cox recommends a DOCSIS 3.0 16×4 or higher modem

What does this mean?

Highest Service Level

Starter

Front View

Front View

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After the cable modem successfully registers on the network, the Power, Cable, and Traffic indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View

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The SMC 8013 has the following ports available on the back of the modem.
  • Power – Connects the cable modem to the power adapter
  • Reset – Resets the cable modem
  • ETHERNET (1-4) – Connects to the Ethernet port on your computer
  • USB – Connects to the USB port on your computer
  • CATV – Connects to the cable wall outlet

MAC Address

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MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.

Modem Light Status Problem
Power Solid Green None.
Off No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
Diag Solid Amber Device System Failure. Verify all cable connections and try rebooting the modem.
Off None. Normal operation.
Cable Solid Greed None. Cable connection found.
Flashing green Searching for cable connection. Verify all cable connections and try resetting the modem.
Off No cable connection. Verify all cable connections and try resetting the modem.
Traffic Solid Greed None. Cable connection found.
Flashing green Searching for cable connection. Verify all cable connections and try resetting the modem.
Wireless Flashing Green None. Transferring data via a wireless connection
Off No wireless link.
LAN 1-4 Solid Amber None. Connected at 10 Mbps.
Solid Green None. Connected at 100 Mbps.
Flashing Green None. Transferring data.
Off No Ethernet found. Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers.
USB Solid Green None. Successfully found the computer through USB connection.
Flashing Green None. Transferring data.
Off No USB found. Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers.


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