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SOUNDPEATS TrueCapsule Manual

SOUNDPEATS TrueCapsule Manual Image

SOUNDPEATS True Capsule User Manual

Shenzhen Sound SOUL Information Technology Company Limited

Room 1308-1309, Building B, Huihai Square, Chuangye Road,
Longhua District, Shenzhen, China. 518109
[email protected]


Thank you for choosing SOUNDPEATS True Capsule Bluetooth earphones. Please read the manual carefully, and keep it for further reference. If you need any assistance, please contact our customer support team at [email protected].

Package Content

  • 1 x SOUNDPEATS True Capsule Bluetooth Earphones
  • 1 x Charging Case
  • 6 x Interchangeable Ear Tips
  • 1 x USB Charging Cable
  • 1 x User Manual

Product Diagram

  1. Multifuction Touch Control
  2. LED Indicator
  3. Charging Contactor
  4. Microphone
  5. Charging Case
  6. Charging Dock
  7. USB Charging Port
  8. Charging Case Indicator


Get Comfortable

Wearing the earphones

  1. Identify the le and right earbuds.
  2. Rotate the earbuds, and adjust to find the best angle.
  3. Make sure the ear tip seals in the ear canal.

Getting Started

SOUNDPEATS True Capsule Bluetooth headset comes with a charging case which can be used as a charging dock to charge the earphones and also a carrying case. With a built-in rechargeable battery, the charging case can provide up to 5-6 times full charge for the earphones (both le and right).

Charging the headset
The earphones are partially charged at the factory. Please make sure they are fully charged before first use.

  1. Put the earphones into corresponding charging docks, make sure the charging contactors are match.
  2. The LED indicator will turn red when it starts charging.
  3. The red LED indicator will turn o when the earphones are fully charged.

Charging the case
When charging case battery is low, the last indicator of the charging case will flash white. Please charge the case soon.

  1. Connect the charging port with USB charging adapter. (Please make sure the current is not greater than 1A)
  2. Please charge the case at least once every 3 months when not in use for a long time.


The SOUNDPEATS True Capsule earbuds can enter pairing mode automatically, please follow the pairing steps below to build connection:

  1. Before start, please turn o other Bluetooth devices nearby, and make sure the earphones and your Bluetooth device are close enough (within 1 m).
  2. Pick up the le and right earbuds at the same time from the charging case when the charging case is powered. The earphones will turn on automatically with a voice prompt “power on”, while the indicator will stay solid white for around 1s.
  3. The both earbuds enter TWS Pairing mode automatically, while white indicator ashes quickly. You will hear a voice prompt when the le and right earbuds connect to each other successfully.
  4. Then the indicator of le earbud is going o, and the right indicator still alternately ashes in red and white with a voice prompt “pairing” indicating pairing mode.
  5. “SOUNDPEATS TrueCapsule” will show up on the Bluetooth list, click it to connect. You will hear a voice prompt “connected” when the earbuds connect with your device successfully.

SOUNDPEATS TrueCapsule Bluetooth earbuds can remember previously paired devices. When you make the second connection, simply activate the Bluetooth in your device, take out the both earbuds from the charging case. They will connect to each other, and reconnect to your device automatically. If the earbud doesn’t automatically connect to your device, please activate the Bluetooth in your device and hit “SOUNDPEATS TrueCapsule” on the Bluetooth list.


  1. If the left earbud is taking out from the charging case first and didn’t pair with the right earbud within 10 seconds, the left earbud will enter the standby mode. Please place the earbuds back into the charging case and taking them out again after 3s, the earbuds will enter the pairing mode again. Otherwise, the left earbud will stay in standby mode for 3 minutes and then turn off.
  2. If you want to change the pairing device in the connected state, please turn o both earbuds, then press and hold the multifunction button of the right earbud for 6s to have it enter pairing mode directly and pair to a new device.
  3. The headset will automatically turn o if it doesn’t connected to any device for 5 minutes in pairing mode.
  4. The maximum operation range for the Bluetooth earphones is 33 (10m). If you move out of the range, the earphones will lose connection. You will need to move back to be within the range and reconnect to your Bluetooth audio device.

Factory Reset
(Try the following steps if you fail building connection between two earbuds, or between earphones and device)

  1. Clear pairing record between the earbuds and all your devices.
  2. Place back both earbuds into the charging caseand ensure they’re in charging status. Then long press the multifunction button of both earbuds for 10s, until the LED light of both earbuds ash white twice.

Controls and Voice Notification

Touch Controls

LED Indicator

Earbuds LED Indicator

Charging Case Indicator

Trouble Shooting

Q: Can I use both earphones separately?
A: It is not recommended to use in mono mode. If you prefer just wearing one earbud, only the right earbud supports working alone, the le earbud can’t

Q: The earphones are turning on, but it doesn’t connect to my device?
A: To connect the headset to your device, please check if the Bluetooth of the device is on at first, then select the name of the headset on the Bluetooth list to get paired. If the headset still can’t connect to your device, please try to reset it, or contact our customer support.

Q: I have established connection with my smartphone, but I am not hearing any sound?
A: Please conrm that you have raised the sound of your phone and headphones to an audible range. Some smartphone requires you to setup the Bluetooth headset as an audio output device before sound is transmitted. Please see the instruction of your smartphone for details. If you are using a music player or other Bluetooth device, please make sure it supports A2DP stereo music profile.

Q: The sound is not very clear / the caller cannot hear my voice clearly?
A: Please adjust the volume on your phone and earphones. Make sure there is no source of interference nearby. Stay close to your phone.

Q: Why the connection is not stable and cuts out intermittently?
A: Please make sure there are no objects between the earphones and your Bluetooth device, and make sure there is no radio or WIFI interference nearby.

Q: What is the range of Bluetooth earphones?
A: Bluetooth earphones have maximum range of 33 feet (10m, no obstacle). However, the actual range will depend on usage and environment. Connection is usually good within 15-25 feet with no major obstacles between devices.

Q: My earphones will not switch on.
A: Please recharge it and make sure it has enough battery power. If it is fully charged and still nothing happens or if you are not able to charge the unit, please contact our customer support for warranty cover.

Care and Maintenance

  • Keep the earphones away from heat and humidity.
  • Do not put the product under direct sunlight or hot areas. High temperatures will shorten lifespan of the earphones, battery and / or the internal circuit board.
  • Power o the earphones when not in use and before storing.
  • Do not try to take the product apart.
  • Do not drop or knock your earphones on hard surfaces.
  • Do not use chemicals or detergents to clean the product.
  • Do not scrape the surface with sharp objects.

Warranty and Support

Customer Support

If you need any assistance or support, please email: [email protected] with details.
You will hear from us within 24 hours. We will do our best to provide you with a viable solution.

For more information, please visit www.soundpeatsaudio.com.


We warrant this device 12 MONTHS from date of the original purchase for manufacturer defects.

If the device fails due to a manufacturing defect, please contact seller directly to initiate return and warranty process.

The following are excluded from SOUNDPEATS warranty cover:

  • Device purchased as second hand, used or from unauthorized seller
  • Damage resulted from misuse and abusive action
  • Damage resulted from chemical, re, radioactive substance, poison, liquid
  • Damage resulted from natural disaster
  • Damage caused to any third party / person / object and beyond


We can only provide aer sale service for products purchased directly from SOUNDPEATS or
SOUNDPEATS authorized distributor. If you have purchased from a dierent seller, please contact them for any exchange or refund request.

FCC Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

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