User Manual
TT-HB010A 12-in-1 USB C Hub
Thank you for purchasing our USB C Hub.Please read this user manual carefully and keep it in a safe place for future reference. If you need any assistance, please contact our support teams with your product model number, order number or relevant sales channel.
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Warranty:
Subscribe to our website for a free upgrade to an 18-month warranty: www.iple.com
Overview
Specification
Quick Start Guide
How to Set Up:
- Plug in your external peripheral into the hub.
- Plug in the Type C power adapter to the USB C female charging port.
- Plug in the hub all the way into the C port of your laptop.
Note: Before using this product, please confirm your laptop supports DisplayPort Alt Mode and Power delivery.
Triple Display for Windows
Extended Mode:
Note: We do not recommend to connect three monitors at the same time. But if you need to do so, please turn off the laptop screen by hot key: Windows+P (Click “Second screen only”).
Display setting for Windows
1. Clone Mode
Right click desktop >Graphics Settings >Display
Intel Graphics Card
2. Extended Desktop
Right click desktop >Graphics Settings >Display
Intel Graphics Card
Multi-display Modes for Mac OS
Non-mirror Mode
Mirror Mode
Display Settings for Mac
1. Mirror Display
Apple lcon > System Preferences > Displays
1. Non-Mirror Display
Apple lcon > System Preferences > Displays
Resolution and Fresh Rate
Resolution Setting For win 10 and Mac
Right click Desktop > Display Setting
Apple lcon > System Preferences > Displays
Compatible Devices (Not a full list):
- Apple MacBook ( 2016 / 2017/2018/2019)
- Apple MacBook Pro ( 2016 / 2017/2018 2019
- MacBook Air (2018/2019/2020)
- Apple iMac / iMac Pro (21.5 in & 27 in)
- Google ChromeBook Pixel (2016 / 2017/2018/2019)
- Huawei: MateBook X Pro 13.9;MateBook E;MateBook X
- MIUI: Air 12.5;Air 13.3;Pro 15.6
- Dell XPS 13″ 9350/9360/9370/7390, Dell XPS 15 9550/9560, Dell Precision 5520, Dell Latitude 5500, Dell G7 15 (this laptop does not support power delivery), Dell G3 15 , Dell p730002, Dell 8930, Dell Latitude 5490/5500, Dell inspiron 13-7368
Alienware latest Series
- HP: Spectre 13;GTX 4 Pro 15.6
- HP Elitebook 840 G5, HP Zbook 15 G4,
- HP Elitebook X360, HP Envy (15t-cn000),
- HP ENVY-13t-aq 100 CTO OUW77AV,
- Lenovo Ideapad 730s, Lenovo Yoga 900/910/520/E495,
- Lenovo Yoga 2 pro, Lenovo Thinkpad X1 Carbon,
- Lenovo Thinkpad s340,
Incompatible Devices (Not a full list):
- Surface
- iPad Pro 2018
- Nintendo Switch
- Apple USB SuperDrive
- Asus Vivobook Pro 17
- HP Spectre x360 2in1
- Dell Inspiron 17 3000
- Acer Aspire E 15/E5-575-5493
- HP ENVY 13-aq0045c
- HP Pavilion
- All the MSI laptop
- Asus Zenbook
- HP Elitebook 840 G3
- Acer aspire 5
- Dell laptop Inspiron 15-778
- Asus Vivobook S15 S530FA
Notes:
- For stable connection, please connect power adapter to the hub when using high-power devices, such as hard drive. The product package do not include the power adapter, please purchase as needed.
- The USB-C female port of this product is only for charging USB-C laptops and smart phones whose USB-C port supports USB power delivery, it doesn’t support data transfer.
- DP 1.4 cable or HDMI 2.0 cable or above is required to achieve 4K display.
- Four ways to help you reduce the USB 3.0 radio frequency interference to the wireless connection:
Option 1: Connect the laptop to a 5.0 GHz Wi-Fi network.
Option 2: Connect devices(e.g. wireless mouse/keyboard) to USB 2.0 ports.
Option 3: Use high-quality shielded USB 3.0 devices/cables/ connectors
Option 4: Connect Wired/Bluetooth mouse/keyboard. - All USB ports are for data transfer only, we do not recommend to charge phones or other devices due to low output.
- Please do not fold the USB C cable of the hub, which will cause malfunction of the hub.
Sound Settings for win10
Sound Setting for Mac
Apple logo > System Preferences > Sound
The following connections are not feasible and will result in no video output or recognition
When using the adapter, the following situations might rarely occur. Please read these instructions to its entirety first. If you are still experiencing technical difficulties, feel free to contact our after-sales email: [email protected].
Basic Troubleshooting Techniques
- There’s no video output after connecting the product. Please confirm whether your laptop supports DisplayPort Alt Mode online or contacting the manufacture of your laptop. If you laptop does support Display Alt Mode, but you still cannot get video output, please troubleshooting the product or HDMI/DP cable. For example, you can plug a USB device into the product, if it works, the problem may lie with the host USB-C port of your laptop.
- Fix USB Accessories Disabled errors. Pull the connected USB devices out and then insert again. Or set the SMC of your device.
- The display has occasional flashes after connecting. If you connect more than 2 external monitors simultaneously, it would occur flashing on the screen, indicating the product has reached its max resolution and cannot support the bandwidth of multiple monitors. Please try lower the resolution of both monitors; or switch your laptop to high performance mode or disable power-saving mode.
- There’s an interference and static when using the
audio port from the product.
Please double confirm whether your audio cable is fully and firmly secured into the product. Please confirm if the interface of your audio cable is consistent with CTIA. - Fix Ethernet port problems
Disconnect all connections and then reconnect again, switch to another Ethernet cable, or update the network driver. The green LED stays on while the yellow LED flashes, it works.
Package Included:
- 1 x TOTU 12 IN 1 USB C Hub
- 1 x Warranty Card
- 1 x Portable Pouch
- 1 x User Manual
