TP-LINK TC-7610 DOCSIS 3.0 (8×4) Cable Modem manual

TP-LINK TC-7610 DOCSIS 3.0 (8×4) Cable Modem

Modem Information DOCSIS 3.0 Cable Modem 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway	Highest Service Level Preferred 150

Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power, Downstream, Upstream, and Internet indicators illuminate continuously to indicate that the cable modem is online and fully operational.
Back View Click to enlarge.		The TP-LINK TC-7610 has the following ports available on the back of the modem. POWER – Connects to the power adapter RESET – Use a pin to press and hold for at least 8-10 seconds to restore factory settings login/Reset instructions LAN – Connects devices to the 10/100/1000 RJ45 Ethernet port CABLE – Connects to coaxial cable
MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Troubleshooting

The modem lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	On	None – the modem is powered on
	Off	No power – Verify power supply connections and electrical outlet. Ensure the outlet is not connected to a switch.
Downstream	Green	None – multiple downstream channels are in use
	White	None – one downstream channel is in use
	Flashing	None – scanning for downstream channels – Verify all cable connections and try resetting the modem.
	Off	Cable modem offline – Verify all cable connections and try resetting the modem.
Upstream	Green	None – multiple upstream channels are in use
	White	None – one upstream channel is in use
	Flashing	None – scanning for an upstream channel – Verify all cable connections and try resetting the modem.
	Off	No upstream channels are in use – Verify all cable connections and try resetting the modem.
Internet	On	None – the modem is online
	Flashing	None – scanning for configuration parameters
	Off	The modem is offline – Verify all cable connections and try resetting the modem.
LAN	On	None – a device is connected to the LAN port
	Flashing	None – a device is connected, and the port is sending or receiving data
	Off	No devices are detected on the LAN port – Verify all cable connections and try resetting the modem.