To get started please see the video below.
If you have connection problems or that only one of your earphones is working, please follow the following steps in the video below.
1. PAIRING
FIRST TIME PAIRING
1.1 – Put the earphones into the charging case and remove them again. Indicator light will flash blue three times.
1.2 – Hold the earphones close to each other. Left and right earphones will pair automatically.
Upon successful pairing, the indicator light on the left (L) earphone will stop flashing and the right (R) earphone will flash slowly.
1.3 – Open Bluetooth settings on your phone and connect to Urbanista Stockholm.
RESET EARPHONES – Put the earphones into the charging case.
Make sure the charging case is charged and that the indicator lights are on.
Hold right (R) and left (L) logo simultaneously for 10 seconds.
Now you can go back to the top and pair your earphones again.
2. TOUCH CONTROLS
Via the logo button 
TURN ON – Remove earphones from the charging case OR Touch the (L) and (R) logo for 2 seconds. The indicator light will flash blue three times.
TURN OFF – Place earphones in the charging case OR Touch either the right (R) or left (L) logo for 5 seconds. The indicator light will flash blue three times.
TURN ON VOICE ASSISTANT – Touch the logo twice (R).
TURN OFF VOICE ASSISTANT – Touch the (L) or (R) logo once.
ANSWER A CALL – Touch the logo twice on the right (R) or left (L) earphone.
END A CALL – Touch the logo twice on the right (R) or left (L) earphone.
REJECT A CALL – Touch and hold the logo on the right (R) or left (L) earphone for 2 seconds.
PLAY MUSIC – Touch the logo twice on the left (L) earphone. PAUSE MUSIC – Touch the logo twice on the left (L) earphone.
ADJUST THE VOLUME (+) – Touch the logo once on the right (R) earphone.
ADJUST THE VOLUME (-) – Touch the logo once on the left (L) earphone.
SKIP A TRACK FORWARD – Touch the logo on the right (R) earphone for 2 seconds.
SKIP A TRACK BACKWARD – Touch the logo on the left (L) earphone for 2 seconds.
The microphone is on the right (R) earphone.
3. CHARGING CASE
The earbuds will charge automatically when placed in the case. The indicator light will flash red during charging.
BATTERY CHARGE:
- 0-25%: Light flashes 1 time.
- 26-50%: Light flashes 2 times.
- 51-75%: Light flashes 3 times.
- 76-99%: Light flashes 4 times.
- 100%: Solid light.
LOW-POWER WARNING – When your battery power is running low, there will be a “beep” and 15 minutes playtime left before the earphones power off automatically.
WARRANTY
URBANISTA ONE YEAR LIMITED WARRANTY
All Urbanista earphones are designed and manufactured to meet high expectations and to provide the best customer experience.
We are devoted to producing only high quality items featuring the latest technology. However, in exceptional cases, electronic products may have malfunctions due to manufacturing defects. That is why we offer a full one (1) year warranty from the date of original retail purchase, which covers defects in materials and workmanship.
Urbanista AB hereby warrants that, under normal use, this product will be free from defects in materials and workmanship for a period of one (1) year starting with the original retail purchase date. The replacement warranty is valid only if the original proof of purchase issued to the purchaser, specifying the date of purchase, is presented with the product to be replaced.
How does it work? If you believe this product is defective, carefully repack the unit and return the product to your authorized dealer within the warranty period, with the original proof of purchase. Your authorized dealer will replace the product, provided a defect in materials or workmanship is identified. Should your authorized dealer not have the equivalent product or color in stock, Urbanista AB will promptly provide you with a new product.
This limited replacement warranty does not apply in cases of abuse or misuse of the product, use contrary to the Urbanista AB instructions, ordinary wear and tear, incorrect connection, force majeure or unauthorized repair. Any lawsuit for breach of this limited warranty shall be com-menced, if at all, within one (1) year of the date that the claim accrues.
Urbanista AB shall not be liable for special, indirect, incidental or consequential damages resulting from the use or the inability to use this product, regardless of the legal theory on which the claim is based.
This warranty gives you specific legal rights, and you may have oth-er rights, which vary from country to country. This warranty does not restrict the rights of the consumer mandated under applicable laws. This product shall not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. This product was produced after April 1st, 2019.
IMPORTANT SAFETY INSTRUCTIONS
WARNINGS
- Not suitable for children under age three: it contains small parts which may be a choking hazard.
- Choose a low volume setting before using the headphones.
- Long-term exposure to loud music or sounds may cause hearing damage. It is best to avoid high volume levels when using these headphones, especially for extended periods.
- Do not use these headphones when operating a motor vehicle, a bicycle, machinery or where your inability to hear outside sounds may present a danger to you or to others.
CAUTIONS
- Using these headphones limits your ability to hear noises around you, regardless of listening volume. Please be cautious when using these headphones.
- Do not drop, sit on, or allow the headphones to be immersed in water.
For any questions or concerns contact:
[email protected]
PHOENIX TESTLAB GmbH, operating as a Registered Certification Body (RCB ID: 204) with respect to Japan, declares that the listed product complies with the Technical Regulations Conformity Certification of Specified Radio Equipment (ordinance of MPT No. 37, 1981), Article 2, Paragraph 1, Item 19.
