Verizon Actiontec GT784WNV Wireless Gateway Manual

Actiontec GT784WNV Wireless Gateway

View Fullscreen

Introduction

© 2008 Verizon. All Rights Reserved.
The Gateway is the simplest way to
connect computers to a high-speed
broadband connection. This easy-to-use
product is perfect for the home office or
small business. If you want to take your
computing to the next level, the Wireless
DSL Gateway is sure to be one of the keys
to your success.
Wireless DSL Gateway User Manual
10/16/08
7
© 2008 Verizon. All Rights Reserved.
1.1 System Requirements
The Gateway must be used with the following systems and software:
Active DSL service
Computer with an 10 Mbps or 10/100 Mbps Ethernet connection, or USB
connection
Microsoft Windows 98 Second Edition (SE), Millennium Edition (Me), NT 4.0,
2000, XP, Vista Mac OS 7.1+, 8.0+, 9.0+, OS X+
Note: USB LAN port is not supported with Microsoft Windows NT 4.0, Windows
Vista 64-bit, or Mac OS.
Internet Explorer 4.0 or higher (5.x+ recommended) or Netscape Navigator
4.0 or higher (4.7+ recommended)
TCP/IP network protocol installed on each computer
1.2 Features
The Gateway features:
Plug-and-Play installation support for computers running Windows operating
systems (98SE, Me, 2000, XP, and Vista)
ADSL WAN port (RJ-11)
Full-rate ANSI T1.413 Issue 2, ITU G.992.1(G.dmt) and G.992.2(G.lite)
standard compliance
Auto-handshake for different ADSL flavors
USB 1.1 device specification compliance
12 Mbps USB data rate (full speed) support
Bridged Ethernet over ATM, PPP over ATM, PPP over Ethernet
Precise ATM traffic shaping
IP packet routing and transparent bridge
Introduction
1.3 Important Safety Instructions 1
8
© 2008 Verizon. All Rights Reserved.
RIP-1, RIP-2, and static routing protocol support
Built-in NAT, DHCP server
DNS relay support
PAP/CHAP authentication, administrative passwords through Telnet
64-, 128-, and 256-bit WEP/WPA wireless LAN security
IEEE 802.3 Ethernet standard compliance
10/100 Base-T Ethernet ports (4)
Fast Ethernet flow control support
Web-based configuration setup
FTP firmware upgradeable
Web download support
802.11b/g support
WPS support
1.3 Important Safety Instructions
When using telephone equipment, basic safety precautions should always be
followed to reduce the risk of fire, electrical shock, and personal injury, including
the following:
Do not use this product near water – for example, near a bathtub, kitchen
sink, laundry tub, or swimming pool, or in a wet basement;
Avoid using a telephone (other than a cordless type) during an electrical
storm, as there may be a remote risk of electrical shock due to lightning;
Do not use the telephone to report a gas leak in the vicinity of the leak;
Use only the power cord and batteries indicated in this manual;
Do not dispose of batteries in fire, as they may explode – check with local
codes for possible special disposal instructions.
Wireless DSL Gateway User Manual
10/16/08
9
© 2008 Verizon. All Rights Reserved.
1.3a Telephone Line Cord Caution
To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL Listed
or CSA Certified Telecommunication Line Cord.
1.4 Getting to Know the Gateway
This section contains a quick description of the Gateway’s lights, ports, etc.
The Gateway has several indicator lights (LEDs) and a button on its front panel,
and a series of ports and switches on its rear panel.
1.4a Front Panel
The front panel of the Gateway features nine lights: Power, DSL, Internet,
Ethernet (4), USB, and Wireless.
Power Light
The Power light displays the Gateway’s current status. If the Power light glows
steadily green, the Gateway is receiving power and fully operational. When the
Power light is rapidly flashing, the Gateway is initializing. If the Power light is
glows red when the Power cord is plugged in, the Gateway has suffered a critical
error and technical support should be contacted.
DSL Light
The DSL light illuminates when the Gateway is connected to a DSL line.
Introduction
1.4 Getting to Know the Gateway 1
10
© 2008 Verizon. All Rights Reserved.
Internet Light
When the Internet light glows steadily, the Gateway is connected to the DSL
provider. When it flashes, the Gateway’s built-in DSL modem is training for the
DSL service.
Ethernet Lights
The Ethernet lights illuminate when the Gateway is connected to one or more of
its yellow Ethernet ports.
USB Light
The USB light illuminates when the Gateway is connected via its USB port.
Wireless Light
The Wireless light illuminates when the Gateway is connected wirelessly (if the
Gateway’s Wireless feature is turned on).
WPS Button
The WPS button activates WPS (WiFi Protected Setup) on the Gateway. See
chapter 4, “Configuring Wireless Settings,” for more information about WPS.
Wireless DSL Gateway User Manual
10/16/08
11
© 2008 Verizon. All Rights Reserved.
1.4b Rear Panel
The rear panel of the Gateway contains seven ports (Ethernet [4], Phone, USB,
and Power), as well as Reset and Power switches.
Ethernet Ports
The Ethernet ports are used to connect computers to the Gateway via Ethernet
cable. The Ethernet ports are 10/100 Mbps auto-sensing ports, and either a straightthrough
or crossover Ethernet cable can be used when connecting to the ports.
DSL Port
The DSL port is used to connect the Gateway to a DSL (Digital Subcriber Line)
connection.
Reset Switch
Depressing the Reset switch for one second will restore the Gateway’s factory
default settings. To reset the Gateway, depress and hold the Reset switch for
approximately ten seconds. The reset process will start after releasing the switch.
USB Port
The USB port is used to connect a computer to the Gateway via USB cable.
Introduction
1.4 Getting to Know the Gateway 1
12
© 2008 Verizon. All Rights Reserved.
Power Port
The Power port is used to connect the Power cord to the Gateway.
Warning: Do not unplug the Power cord from the Gateway during the reset
process. Doing so may result in permanent damage to the Gateway.
Power Switch
The Power switch is used to power the Gateway on and off.
13
© 2008 Verizon. All Rights Reserved.
2
Performing a
Quick Setup
2.0 Introduction
2.1 Accessing Quick Setup
Screens
2.2 Changing the Password
14
© 2008 Verizon. All Rights Reserved.
This chapter is a guide through a quick
set up of the Gateway, including how
to connect the Gateway to the ISP and
changing the Gateway’s password.
Wireless DSL Gateway User Manual
10/16/08
15
© 2008 Verizon. All Rights Reserved.
2.1 Accessing Quick Setup Screens
To complete the quick setup, have the Welcome Letter or ISP Worksheet handy. If
the document is not available, contact the ISP immediately.
To access the Quick Setup screens:
Open a Web browser. In the “Address” 1. text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Quick Setup.
Quick Setup
2.1 Accessing Quick Setup Screens 2
16
© 2008 Verizon. All Rights Reserved.
A login window appears. Enter the user name 3. and password in the
appropriate text boxes, then click OK.
Note: The default user name is “admin.” The default password is “password.”
4. Follow the instructions in the “Welcome to the Quick Setup” screen, then
click Next.
5. At the top of the next window, select PPPoE or DHCP.
Wireless DSL Gateway User Manual
10/16/08
17
© 2008 Verizon. All Rights Reserved.
If PPPoE was selected in step 5, the default user name 6. and password are
entered in the appropriate text boxes.If “DHCP” was selected, go to step 8.
7. If PPPoE was selected in step 5, select the IP type (“Dynamic IP-DHCP
[Default]” or “Single Static IP Address”). If Single Static IP Address was
selected, enter the address in the appropriate text box.
8. Optional – Select the DNS type (“Dynamic DNS Addresses [Default]” or
“Static DNS Addresses”). If Static DNS Addresses was selected, enter the
primary and secondary DNS addresses in the appropriate text boxes. If
unsure what to enter in this section, contact the ISP.
9. Click Apply at the bottom of the screen.
Quick Setup
2.2 Changing the Password 2
18
© 2008 Verizon. All Rights Reserved.
Read the instructions on the next screen. The Gateway 10. is successfully
configured.
The Power light flashes rapidly while the Gateway restarts, then glows steadily
green when fully operational. The Internet light will also glow steadily green. The
Gateway is now configured and users can start surfing the Internet.
If an error appears, stating the Web browser was unable to connect to the
Internet, check the configuration settings. Ensure all the information required by
the ISP is entered correctly.
2.2 Changing the Password
To create or change the password allowing access to the Gateway’s Web
Configuration screens, follow these instructions:
1. From the “Home” screen, select Security.
2. The “Security” screen appears. Select Admin User Name and Password.
Wireless DSL Gateway User Manual
10/16/08
19
© 2008 Verizon. All Rights Reserved.
The “Change Admin Username/Password” screen appears. 3. Enter a new
Username in the “Admin User Name” text boxt, then enter a new password in
the “Admin Password” text box. Make sure to write down the user name and
password and keep it in a secure location. They will be needed to access the
Gateway’s Web Configuration screens in the future.
4. Click Apply at the bottom of the screen.
5. Read the instructions on the next screen. The user name and password are
successfully changed.
Once the Gateway has rebooted, the new user name and password are active.
To access the Gateway’s Web Configuration screens, the new user name and
password must be entered.
20
© 2008 Verizon. All Rights Reserved.
3
Viewing the
Gateway’s
Status
3.0 Introduction
3.1 Broadband Connection
Status
3.2 Network Status
21
© 2008 Verizon. All Rights Reserved.
After configuring the Gateway, the
Gateway’s connection and network status
can be viewed. The Internet connection
status is viewed in the “Broadband
Connection Status” screen, while the
network status is viewed in the “My
Network” screen.
Viewing Status
3.1 Broadband Connection Status 3
22
© 2008 Verizon. All Rights Reserved.
3.1 Broadband Connection Status
To view the Gateway’s connection statistics, select Status in the Home screen.
The “Broadband Connection Status” screen appears. There are three sections in
this screen: General Statistics, PPP Status, and DSL Status.
Note: No settings (other than connecting or disconnecting from the Internet
by clicking on Connect or Disconnect) can be changed from the Broadband
Connection Status screen.
3.1a General Statistics
The top section of the Broadband Connection Status screen displays general
statistics regarding the Gateway, including model number, firmware version, IP
address, and gateway IP address.
Wireless DSL Gateway User Manual
10/16/08
23
© 2008 Verizon. All Rights Reserved.
3.1b PPP Status
The middle section of the Broadband Connection Status screen displays the
status of the Gateway’s PPP connection, including user name, authentication
failures, and packets sent and received.
Viewing Status
3.1 Broadband Connection Status 3
24
© 2008 Verizon. All Rights Reserved.
3.1c DSL Status
The bottom section of the Broadband Connection Status screen displays the
status of the Gateway’s DSL connection, including mode settings, connection
status, and number of discarded packets. Click Reset to refresh all statistics on
this screen
In the menu on the left side of the Broadband Connection Status screen, there
are two other options available to view: NAT Table and Routing Table. Click to
generate the option of choice.
Wireless DSL Gateway User Manual
10/16/08
25
© 2008 Verizon. All Rights Reserved.
NAT Table
Selecting NAT Table generates the “NAT Table” screen. This screen displays an
overview of the current list of open connections through NAT (Network Address
Translation) the Gateway supports between the networked computers and the
Internet.
Routing Table
Selecting Routing Table generates the “Routing Table” screen. This screen
displays the an overview of the Gateway’s network routes.
Viewing Status
3.2 Network Status 3
26
© 2008 Verizon. All Rights Reserved.
3.2 Network Status
To view the Gateway’s network status, select My Network in the “Home” screen.
The “My Network” screen appears, listing all devices connected to the network.
From this screen, various settings can be accessed, including Website blocking,
Schedule Rules, and Enable Application.
To view the network status of a particular device, click View Device Details for
the device. An overview of the device’s network status appears.
27
© 2008 Verizon. All Rights Reserved.
4
Configuring
Wireless
Settings
4.0 Introduction
4.1 Accessing Wireless Setup
4.2 Basic Wireless Setup
4.3 Wireless Advanced Settings
4.4 Wireless Status
4.5 WPS (WiFi Protected Setup)
28
© 2008 Verizon. All Rights Reserved.
This chapter explains how to set up the
Gateway’s wireless network capabilities,
including creating a wireless network,
enabling wireless security, and viewing the
Gateway’s wireless connection status.
Wireless DSL Gateway User Manual
10/16/08
29
© 2008 Verizon. All Rights Reserved.
4.1 Accessing Wireless Setup
To access the Gateway’s Wireless Settings:
Open a Web browser. In the “Address” 1. text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Wireless Setup.
Wireless Settings
4.1 Accessing Wireless Setup 4
30
© 2008 Verizon. All Rights Reserved.
A login window appears. Enter the user name 3. and password in the
appropriate text boxes, then click OK.
Note: The default user name is “admin.” The default password is “password.”
Wireless DSL Gateway User Manual
10/16/08
31
© 2008 Verizon. All Rights Reserved.
The “Wireless Basic Settings” screen appears. To 4. modify a specific
configuration, click on its name in the menu bar on the left, or from the list in
the middle of the screen.
Wireless Settings
4.2 Basic Wireless Setup 4
32
© 2008 Verizon. All Rights Reserved.
4.2 Basic Wireless Setup
To perform a basic setup of a wireless network using the Gateway:
In the “Wireless Basic Settings” screen, turn the Gateway’s 1. wireless radio on
by selecting On.
2. Create a name for the wireless network and enter it in the “ESSID” text box.
3. Select a channel from the “Channel” drop-down menu. In the United States,
use channels 1-11.
4. Activate WEP (Wired Equivalent Privacy) to secure the wireless network by
selecting WEP.
5. Create a 64-bit WEP key by selecting 64-bit WEP Key from the “select a WEP
Key” drop-down menu, then entering a 10-digit key in the “Key Code” text
box. The digits can be any letter from A-F, and any number from 0-9.
6. Write down the Gateway’s wireless settings. To connect other devices to the
wireless network, the devices’ wireless settings must match the Gateway’s
wireless settings exactly. Check the “Current Wireless Status” box (available
in any wireless setting screen) to view the Gateway’s wireless status and
settings.
Wireless DSL Gateway User Manual
10/16/08
33
© 2008 Verizon. All Rights Reserved.
4.3 Wireless Advanced Settings
To access the Gateway’s wireless advanced settings screens, select Advanced
Settings from the menu on the left side of the “Wireless Basic Settings” screen.
This generates the “Wireless Advanced Settings” screen. In this screen, the
security of the wireless network can be activated and fortified.
4.3a Wireless Security
The first section of the Wireless Advanced Settings screen involves wireless
security (securing wireless traffic as it transmits through the air). The Gateway
offers three types of wireless security: WEP, WEP+802.1x, and WPA.
Wireless Settings
4.3 Wireless Advanced Settings 4
34
© 2008 Verizon. All Rights Reserved.
WEP
Selecting WEP in the Wireless Advanced Settings screen generates the “WEP
Key” screen. Here, the authentication type, encryption level, and WEP keys are
entered to activate WEP (Wired Equivalent Privacy) security encryption for the
wireless network.
Authentication Type – There are three authentication types: Open, Shared,
and Both. Open authenticaton allows any wireless-enabled device to recognize
the network, even if the WEP key is invalid. Shared allows only wireless-enabled
devices with the correct WEP key to recognize the network.
64-bit WEP – 64-bit WEP requires one or more keys, each key comprising five
hexadecimal pairs. One key (Key 1) is automatically generated by the Gateway
at startup, based on the Gateway’s MAC address. This key is also displayed on
a sticker on the bottom of the Gateway. A hexadecimal digit consists of an
alphanumeric character ranging from 0-9 or A-F. An example of a 64-bit WEP key
is: 4E-A3-3D-68-72. To create a new set of 64-bit WEP keys, activate one or more
keys by clicking in the appropriate circles, then enter five hexadecimal digit pairs
in each activated Key text box (Key 1-, Key 2-, Key 3-, Key 4-). After activating
64-bit WEP, a computer with wireless capability can join the network only if
these same keys are entered in the computer’s wireless encryption scheme.
128-bit WEP – 128-bit WEP requires one or more keys, each key comprising 13
hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character
ranging from 0-9 or A-F. An example of a 128-bit WEP key is: 3D-44-FE-6C-A1-EF-
2E-D3-C4-21-74-5D-B1. To create a 128-bit WEP key, activate Key 1 by clicking in
the appropriate circle, select “128 bit” from the drop-down list on the right, then
enter 13 hexadecimal digit pairs in the Key text box. After activating 128-bit
WEP, a computer with wireless capability can join the network only if this key is
entered in the computer’s wireless encryption scheme.
Wireless DSL Gateway User Manual
10/16/08
35
© 2008 Verizon. All Rights Reserved.
256-bit WEP – 256-bit WEP requires one or more keys, each key comprising 29
hexadecimal pairs. A hexadecimal digit consists of an alphanumeric character
ranging from 0-9 or A-F. To create a 256-bit WEP key, activate Key 1 by clicking
in the appropriate circle, select “256 bit” from the drop-down list on the right,
then enter 29 hexadecimal digit pairs in the Key text box. After activating 256-bit
WEP, a computer with wireless capability can join the network only if this key is
entered in the computer’s wireless encryption scheme.
Note: Not all wireless PC Cards support 128- or 256-bit WEP. Ensure all PC Cards
installed in the networked computers support 128- or 256-bit WEP before
activating.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
WEP+802.1x
Activating WEP+802.1x in the Wireless Advanced Settings screen generates the
“WEP+802.1x” screen. This setting is for enterprise networks only, and should be
accessed by an experienced information systems specialist.
To set up WEP+802.1x security, enter the IP address of the RADIUS server in the
“Server IP Address” text box, and the “Secret” key (for communication between
the RADIUS server and the Gateway) in the “Secret” text box. The “Port” and
“Group Key Interval” values should remain the same.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
Wireless Settings
4.3 Wireless Advanced Settings 4
36
© 2008 Verizon. All Rights Reserved.
WPA, WPA2, AnyWPA
Activating any of the three WPA (Wi-Fi Protected Access) options in the Wireless
Advanced Settings screen generates a “Wireless WPA Settings” screen. The three
WPA options use identical procedures to activate, although WPA2 provides
stronger security than standard WPA. AnyWPA activates both WPA and WPA2.
There are two levels of WPA. “Pre-Shared Key (PSK) for Home Network” is
for home network security. To set up a PSK (Pre-Shared Key), enter 8-63
alphanumeric characters in the text box. All wireless-enabled devices must
support WPA and know the PSK to join the network.
The “Group Key Interval,” “Server IP Address,” “Port,” and “Secret” text boxes are
enterprise network specific, and should only be accessed by an information
systems professional. See “WEP+802.1x” on the previous page for more
information.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
Wireless DSL Gateway User Manual
10/16/08
37
© 2008 Verizon. All Rights Reserved.
ESSID Broadcast
Selecting ESSID Broadcast in the Wireless Advanced Settings screen generates
the “ESSID Broadcast” screen.
To prevent a unwanted computers from joining the Gateway’s wireless network
by using an ESSID of “Any,” select Disable in the ESSID Broadcast screen. To
broadcast the wireless network’s ESSID, select Enable.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
Wireless Settings
4.3 Wireless Advanced Settings 4
38
© 2008 Verizon. All Rights Reserved.
Wireless MAC Authentication
Selecting Wireless MAC Authentication in the Wireless Advanced Settings
screen generates the “Wireless MAC Authentication” screen.
This feature allows the user to control the wireless LAN network by denying
or allowing wireless access by specifying the MAC address of the wireless
client(s) allowed or denied access on the wireless network. To do this, follow the
instruction on-screen.
When finished with this screen, click Apply to save all changes. To return to the
Wireless Advanced Settings screen, click Back.
Wireless DSL Gateway User Manual
10/16/08
39
© 2008 Verizon. All Rights Reserved.
802.11b/g Mode
Selecting 802.11b/g Mode in the Wireless Advanced Settings screen generates
the “802.11b/g Mode” screen.
Access to the Gateway’s network can be restricted to wireless clients using
either the 802.11b or 802.11g wireless adapters. Click on the down arrow next
to the drop-down menu and select the desired option. We recommend using
the “Mixed” mode (the default option), which enables both 802.11b and 802.11g
wireless clients to join the network.
When finished with this screen, click Apply to save all changes.
Wireless Settings
4.4 Wireless Status 4
40
© 2008 Verizon. All Rights Reserved.
4.4 Wireless Status
To view the Gateway’s wireless status and settings, select Wireless Status from
the menu on the left side of the “Wireless Basic Settings” screen.
The “Wireless Status” screen appears, which displays all of the settings of the
Gateway’s wireless network settings.
Wireless DSL Gateway User Manual
10/16/08
41
© 2008 Verizon. All Rights Reserved.
4.5 WPS (WiFI Protected Setup)
WiFi Protected Setup (WPS) provides an easier way to set up a wireless network.
Instead of entering passwords or multiple keys on each wireless client (laptop,
printer, external hard drive, etc.), the Router can create a wireless network that
only requires pressing buttons (one on the Router, and one on the client [either
built-in, or on a compatible wireless card]) to allow wireless clients to join the
Router’s wireless network.
4.5a Activating WPS
To activate WPS on the Router:
From the Router’s 1. Home screen, click Wireless Setup, then select WPS from
the menu on the left side. The “WiFi Protected Setup” screen appears.
Wireless Settings
4.5 WPS (WiFI Protected Setup) 4
42
© 2008 Verizon. All Rights Reserved.
Activate WPS by clicking the “On” radio button under 2. “Turn WPS ON.”
3. Click Apply at the bottom of the screen. The Router is now ready to accept
WPS clients on its wireless network.
4.5a Joining the WPS Wireless Network
To join the WPS wireless network, press the “Wi-Fi Protected Setup” button on
the front panel of the Router, then press the WPS button on the wireless client.
The Router and client will search and locate each other, then auto-configure
whatever wireless security (WPA, etc.) is being used. It can take up to 2 minutes
for the Router and client to finish the connection procedure. When the
connection proecedure has completed, the client will be on the secure wireless
network.
Alternatively, a client can join the Router’s WPS wireless network by entering the
Router’s WPS PIN number in the client’s wireless network setup GUI. The Router’s
WPS AP PIN number is displayed in the WiFi Protected Setup screen. If no PIN
appears, click Generate PIN to create one.
43
© 2008 Verizon. All Rights Reserved.
5
Configuring
Advanced
Settings
5.0 Introduction
5.1 Accessing Advanced
Settings
5.2 DSL Settings
5.3 DHCP Settings
5.4 LAN IP Address
5.5 WAN IP Address
5.6 QoS Settings
5.7 Remote Management
5.8 Dynamic Routing
5.9 Static Routing
5.10 UPnP (Universal Plug and
Play
5.11 USB Port Detection
5.12 Time Zone
5.13 Remote Syslog Capture
44
© 2008 Verizon. All Rights Reserved.
This chapter explains how to configure the
Gateway’s advanced settings, including
remote management, DHCP settings, and
Quality of Service (QoS).
Wireless DSL Gateway User Manual
10/16/08
45
© 2008 Verizon. All Rights Reserved.
5.1 Accessing Advanced Settings
To access the Gateway’s Advanced Settings:
Open a Web browser. In the “Address” 1. text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Advanced Setup.
Advanced Settings
5.1 Accessing Advanced Settings 5
46
© 2008 Verizon. All Rights Reserved.
A login window appears. Enter the user name 3. and password in the
appropriate text boxes, then click OK.
Note: The default user name is “admin.” The default password is “password.”
Wireless DSL Gateway User Manual
10/16/08
47
© 2008 Verizon. All Rights Reserved.
The “Advanced Setup” screen appears. To modify a specific 4. configuration,
click on its name in the menu bar on the left, or from the list in the middle of
the screen.
Advanced Settings
5.2 DSL Settings 5
48
© 2008 Verizon. All Rights Reserved.
5.2 DSL Settings
To access DSL Settings, select DSL Settings from the “Advanced Setup” screen.
The Gateway’s VPI, VCI, Mode, and QoS (Quality of Service) settings can be
changed from this screen, we recommend not changing these values without
first consulting the ISP.
5.3 DHCP Settings
Selecting DHCP Settings in the “Advanced Setup” screen generates the “DHCP
Settings” screen. The Gateway has a built-in DHCP (Dynamic Host Configuration
Protocol) server that automatically assigns a different IP address to each
computer on the network, eliminating IP address conflicts.
The factory default setting is On. To disable the DHCP Server, select Off, then
click Apply.
Wireless DSL Gateway User Manual
10/16/08
49
© 2008 Verizon. All Rights Reserved.
We strongly recommend leaving the DHCP Server option On. If the DHCP Server
option is Off, ensure the IP addresses of the networked computers are on the
same subnet as the IP address of the Gateway. For more information, see “DHCP
Server Configuration.”
5.3a DHCP Server Configuration
Clicking in the check box labeled “I would like to adjust the DHCP server
settings” activates the text boxes at the bottom of the DHCP Settings screen.
Change the IP address range and DNS server information in these text boxes.
Beginning IP Address
This is the IP address at which the DHCP server starts assigning IP addresses. We
recommend keeping the factory default setting (192.168.1.64).
Ending IP Address
This is the IP address at which the DHCP server stops assigning IP addresses. We
recommend keeping the factory default settings (192.168.1.254).
The beginning and ending IP addresses define the IP address range of the
Gateway. If the default values are left intact, the Gateway supplies a unique
IP address between 192.168.1.64 and 192.168.1.254 to each computer on
the network. Note that the first three groups of numbers of the addresses are
identical; this means they are on the same subnet. The IP address of the Gateway
must be on the same subnet as the IP address range it generates. For instance, if
the Gateway’s IP address is changed to 10.33.222.1, set the beginning IP address
to 10.33.222.2, and the ending IP address to 10.33.222.254.
Subnet Mask
Enter the IP address of the DHCP server’s subnet mask here.
Lease Time
This value represents the amount of time (in seconds) the DHCP server holds
onto a specific IP address.
Advanced Settings
5.4 LAN IP Address 5
50
© 2008 Verizon. All Rights Reserved.
Domain Name
This is the domain name provided by Verizon. If Verizon provided domain name
information, enter it here. If not, leave the text box intact.
DNS (Dynamic or Static)
This is the type of DNS server provided by Verizon. If Verizon provided DNS
server information, select the type here. If not, leave as is.
DNS Server 1
This is the primary DNS server provided by Verizon. If Verizon provided DNS
server information, enter it here. If not, leave the text box intact.
DNS Server 2
This is the secondary DNS provided by Verizon. If Verizon provided secondary
DNS server information, enter it here. If not, leave the text box intact.
When finished in this screen, click Apply to activate any changes made.
5.4 LAN IP Address
Selecting LAN IP Address in the “Advanced Setup” screen causes a warning
screen to appear.
Wireless DSL Gateway User Manual
10/16/08
51
© 2008 Verizon. All Rights Reserved.
Read the on-screen warning, then click Yes to continue. The “LAN IP Address”
screen appears.
The values in the “Modem IP Address” and “Modem Subnet Mask” text boxes are
the IP and subnet mask address of the Gateway as seen on the network. These
values can be modified for your LAN network, but we recommend keeping
the default factory settings (IP address 192.168.1.1; subnet mask address
255.255.255.0).
Note: If the Gateway’s LAN IP Address is modified, verify the DHCP Server
range is within the same subnet. For more information, see “DHCP Server
Configuration.”
When finished in this screen, click Apply to activate any changes made.
5.5 WAN IP Address
Selecting WAN IP Address in the “Advanced Setup” screen causes a warning
screen to appear.
Read the on-screen warning, then click Yes to continue.
Advanced Settings
5.5 WAN IP Address 5
52
© 2008 Verizon. All Rights Reserved.
The “WAN IP Address” screen appears.
WAN IP Address allows manual set up of the IP address of the Gateway. To do
this:
Note: Some DSL providers use PPPoE to establish communication with an
end user. Other types of broadband Internet connections (such as fixed point
wireless) may use either DHCP or static IP address. If unsure which connection is
present, check with Verizon before continuing.
Select “DHCP” or “PPPoE,” depending on the type of connection 1. the ISP uses.
If PPP Auto Connect is being used, click in the appropriate check box.
2. If using PPPoE was selected in step 1, enter the user name and password in
the appropriate text boxes.
3. Select the IP type. If “Single Static IP Address” was selected, enter the IP
address in the “Single Static IP” text box. If “Multiple Static IP Addresses” was
selected, enter the designated gateway IP address and subnet mask address
in the “Gateway Address” and “Subnet Mask” text boxes, respectively.
Wireless DSL Gateway User Manual
10/16/08
53
© 2008 Verizon. All Rights Reserved.
Enable Public/Private IP Addressing. This feature is 4. used in conjunction
with Multiple Static IP Addresses. When selected, the Gateway uses NAT
for private IP addressing for the LAN, allowing both public and private IP
addressing to be configured to the LAN simultaneously, while the DHCP
server is reserved for private IP addressing. All computers using public IP
addresses must have the public IP addresses statically assigned.
5. Select the DNS type. If static DNS address was selected, enter the primary
DNS address and, optionally, the secondary DNS address in the appropriate
text boxes.
6. Select Dialout on-demand (optional). To have the Gateway automatically
connect to the Internet whenever needed (when a Web browser is opened,
for example), activate “Dialout on-demand” by clicking in the appropriate
check box. When Dialout on-demand is activated, the user can also set the
Gateway to disconnect from the Internet after a certain amount of idle
time (no Internet activity). To do this, enter the number of idle time minutes
(minimum 2 minutes) before disconnection occurs in the text box before
“Minutes.”
7. Adjust MTU settings (optional). Enter the maximum transmission unit (MTU)
value (in bytes) in this text box. This value corresponds to the largest physical
packet size the network is allowed to transmit. Packets larger than this size
are divided into smaller packets. It is recommended to leave this value set at
the default (1492).
When finished in this screen, click Apply to activate any changes made.
Advanced Settings
5.6 QoS Settings 5
54
© 2008 Verizon. All Rights Reserved.
5.6 QoS Settings
There are three QoS (Quality of Service) settings available through the Gateway’s
Advanced Settings: QoS Settings Upstream, QoS Settings Downstream, and
QoS Status.
5.6a QoS Settings Upstream
Selecting QoS Settings Upstream from the “Advanced Setup” screen causes the
“QoS Upstream Settings” screen to appear.
QoS (Quality of Service) allows the prioritization of certain types of data traffic
(such as VoIP traffic) over other types of traffic (such as standard data). Both
upstream (data coming into the network) and downstream (data going out of
the network) traffic can be prioritzed using QoS.
Wireless DSL Gateway User Manual
10/16/08
55
© 2008 Verizon. All Rights Reserved.
Enable QoS
Clicking in this check box activates/deactivates QoS.
Trusted Mode
If “Trusted Mode” is activated, all data traffic set to an IP precedence level of 5
will be recognized as high priority traffic, regardless of IP or MAC address rule
settings (used for VoIP only).
Total Available Bandwidth
Displays the total amount of available bandwidth (in kilobits per second).
High Priority Bandwidth
Enter the amount of high priority bandwidth to be used by the prioritized
traffic type (cannot exceed total available bandwidth).
Priority
Always set to “High” and cannot be changed.
Protocol
Select the data type being configured. Options: TCP, UDP, ICMP.
Source
Identify the source device here, using the device’s IP or MAC address, then
enter appropriate value in text box. If IP is used, enter the netmask address, if
applicable. A priority port range can also be defined, using the “Port Range” text
boxes.
Destination
Identify the destination device here, using the device’s IP address, then enter
appropriate value in text box. Enter the netmask address, if applicable. A priority
port range can also be defined, using the “Port Range” text boxes.
Advanced Settings
5.6 QoS Settings 5
56
© 2008 Verizon. All Rights Reserved.
Rule List
After finishing the configuration of the QoS settings, click Add to save the
settings in the Rule List menu box. This collection of QoS settings can then be
reused at a future time. If deleting a QoS rule list, highlight it, then click Remove.
When finished in this screen, click Apply to activate any changes made.
5.6b QoS Settings Downstream
Selecting QoS Settings Downstream from the “Advanced Setup” screen causes
the “QoS Downstream Settings” screen to appear.
The “QoS Downstream Settings” screen is identical to the “QoS Upstream
Settings” screen, with the exception of the “High Priority Bandwidth” option. Use
this screen to configure QoS for data going out of the network.
Wireless DSL Gateway User Manual
10/16/08
57
© 2008 Verizon. All Rights Reserved.
5.6c QoS Status
Selecting QoS Status from the “Advanced Setup” screen causes the “IP QoS
Status” screen to appear. This screen displays the status of QoS upstream and
downstream traffic, and differentiates both streams into high priority and
normal priority traffic.
Advanced Settings
5.7 Remote Management/Telnet 5
58
© 2008 Verizon. All Rights Reserved.
5.7 Remote Management/Telnet
Selecting Remote Management in the “Advanced Setup” screen generates
the “Remote Management/Telent” screen. Remote management allows access
to the Gateway through the Internet via another computer, while Telnet
allows access to the Gateway using a computer running a Telnet program.
we recommend leaving the Remote Management and Telnet Off (the factory
default setting). The Gateway will be vulnerable to other users on the Internet if
Remote Management or Telnet is activated.
5.7a Remote Management
To access the Gateway from the Internet, activate Remote Management by
selecting the appropriate On radio button and writing down the WAN IP address
of the Gateway (see “WAN IP Address”). On a computer outside of the network,
open a Web browser and enter the Gateway’s WAN IP address in the address
text box. The Gateway’s Home screen (or a password prompt, if a password has
been set) appears in the browser window.
Wireless DSL Gateway User Manual
10/16/08
59
© 2008 Verizon. All Rights Reserved.
5.7b Telnet
To access the Gateway via Telnet, activate Telnet by selecting the appropriate
“On” radio button and writing down the WAN IP address of the Gateway (see
“WAN IP Address”). On a computer outside the network running a Telnet
program, enter the Gateway’s WAN IP address to access the Gateway.
Note: Before remote management or Telnet can be activated, the administrator
password must be set. To do this, go to the Home screen, click Security, then
select Admin User Name and Password. Follow the instructions in the
subsequent screens.
When finished in this screen, click Apply to activate any changes made.
5.7c Telnet Timeout Setting
Selecting Telnet Timeout Setting in the “Advanced Setup” screen generates
the “Telnet Timeout Setting” screen. Select a period of time from the choices
available, and the Telnet session will automatically terminate at that time. If no
automatic termination is needed, select “No idle disconnect timeout.”
When finished in this screen, click Apply to activate any changes made.
Advanced Settings
5.8 Dynamic Routing 5
60
© 2008 Verizon. All Rights Reserved.
5.8 Dynamic Routing
Selecting Dynamic Routing in the “Advanced Setup” screen generates the
“Dynamic Routing” screen.
If another gateway or router is set up behind the Gateway in the network
configuration, consult the documentation that came with the other gateway to
see what kind of Dynamic Routing is required, then select the needed option.
When finished in this screen, click Apply to activate any changes made.
5.9 Static Routing
Selecting Static Routing in the “Advanced Setup” screen generates the “Static
Routing” screen. Enter the static route addresses in their respective text boxes,
then click Add. The address will appear in the “Static Routing Table.” To remove
an address, highlight it by clicking on it in the Static Routing Table, then click
Remove.
When finished in this screen, click Apply to activate any changes made.
Wireless DSL Gateway User Manual
10/16/08
61
© 2008 Verizon. All Rights Reserved.
5.10 UPnP (Universal Plug and Play)
Selecting UPnP in the “Advanced Setup” screen generates the “UPnP” screen. In
this screen, the Universal Plug and Play option is turned on or off by activating
the appropriate circle.
Universal Plug and Play is a zero-configuration networking protocol that allows
hardware and software (such as Netmeeting) to operate more efficiently. If
Netmeeting is not running properly, activate UPnP.
Note: Activating UPnP presents a slight security risk. After finishing with the
hardware or software using UPnP, we recommend deactivating UPnP.
When finished in this screen, click Apply to activate any changes made.
5.11 USB Port Detection
Selecting USB Port Detection in the “Advanced Setup” screen generates the
“USB Port Detection” screen. In this screen, the USB port detection option is
turned on or off by activating the appropriate circle (default is “Off”). If this
option is turned on, the USB port will be disabled if an Ethernet cable is plugged
into the Gateway first, or the Ethernet port will be disabled if the a USB cable is
plugged into the Gateway first. If this option is turned on when both an Ethernet
and a USB cable are plugged into the Gateway, the USB port will be disabled.
When finished in this screen, click Apply to activate any changes made.
Advanced Settings
5.12 Time Zone 5
62
© 2008 Verizon. All Rights Reserved.
5.12 Time Zone
Selecting Time Zone in the “Configuring the Advanced Settings” screen
generates the “Time Zone” screen. In this screen, select the time zone in which
the Gateway is being used. Click in the “Day Light Saving” check box if Daylight
Savings Time is currently in effect where the Gateway is being used.
When finished in this screen, click Apply to activate any changes made.
5.13 Remote Syslog Capture
Selecting Remote Syslog Capture in the “Advanced Setup” screen generates
the “Remote Syslog Capture” screen. In this screen, the user can configure the
Gateway to allow a remote computer to access the Gateway’s system activity
logs.
When finished in this screen, click Apply to activate any changes made.
63
© 2008 Verizon. All Rights Reserved.
6
Configuring
Security
Settings
6.0 Introduction
6.1 Accessing Wired Security
Settings
6.2 Firewall
6.3 Applications
6.4 Rule Management
6.5 DMZ Hosting
6.6 NAT (Network Address
Translation)
6.7 Port Mapping
64
© 2008 Verizon. All Rights Reserved.
This chapter explains how to configure
the Gateway’s wired security capabilities,
including firewall settings, DMZ hosting,
and network address translation.
Wireless DSL Gateway User Manual
10/16/08
65
© 2008 Verizon. All Rights Reserved.
6.1 Accessing Wired Security Settings
To access the Gateway’s Wired Security Settings:
Open a Web browser. In the “Address” 1. text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Security.
Security Settings
6.1 Accessing Wired Security Settings 6
66
© 2008 Verizon. All Rights Reserved.
A login window appears. Enter the user name 3. and password in the
appropriate text boxes, then click OK.
Note: The default user name is “admin.” The default password is “password.”
4. The “Security” screen appears. To modify a specific configuration, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
5. For information about “Admin User Name and Password,” see “Changing the
Password” in chapter 2.
Wireless DSL Gateway User Manual
10/16/08
67
© 2008 Verizon. All Rights Reserved.
6.2 Firewall
Selecting Firewall in the Security screen generates the “Firewall Settings” screen.
Select the level of security needed for the network.
6.2a High
If High is selected in the “Firewall Security Level” screen, the services listed at the
bottom of the screen (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC IKE, IPSEC
ESP, HTTPS, and IMAP) are the only ones allowed to pass through the firewall. All
other services will be blocked. None of these settings can be changed from here.
Security Settings
6.2 Firewall 6
68
© 2008 Verizon. All Rights Reserved.
6.2b Medium
If Medium is selected in the “Firewall Security Level” screen, the services listed
at the bottom of the screen (HTTP, DNS, FTP, IMAPv3, SMTP, POP3, NNTP, IPSEC
IKE, IPSEC ESP, HTTPS, and IMAP) are the only ones allowed to pass through the
firewall. All other services will be blocked. These settings can be modified to
customize the firewall settings.
When finished with this screen, click Apply to save the changes.
Wireless DSL Gateway User Manual
10/16/08
69
© 2008 Verizon. All Rights Reserved.
6.2c Low
If Low is selected in the “Firewall Security Level” screen, the services listed at
the bottom of the screen (NETBIOS-SSN, DNS, EPMAP, PROFILE, NETBIOS-NS,
NETBIOS-DGM, MICROSOFT-DS, SNMP, LDAP, and MICROSOFT-GC,) can be
denied access through the firewall. Click in the appropriate check box to allow or
deny access for a particular service (check mark in the check box to deny; blank
check box to allow). All services not listed are allowed access.
6.2d Off
If Off is selected in the “Firewall Security Level” screen, firewall filtering is based
solely on the basic NAT firewall.
Note: See Appendix F, “Service Acronyms,” for a description of the services listed
in the Firewall Security Level screens.
Security Settings
6.3 Applications 6
70
© 2008 Verizon. All Rights Reserved.
6.3 Applications
Selecting Applications in the Security screen generates the “Applications”
screen.
This screen allows certain programs to bypass the Gateway’s built-in firewall,
allowing access to parts of the network (for hosting a Web or ftp server, for
example). To use, select the name of a computer on the network from the
“PC Name” drop-down list, then click Add. Next, select a “Category” by clicking
the appropriate radio button. In the “Available Rules” list box, select a game,
application, server, etc., then click Add>>. The selected item appears in the
“Applied Rules” list box. Repeat for each item needed
To remove an item from the Applied Rules list, highlight it, then click Remove.
To view an item’s rules (forwarded ports, etc.), highlight it, then click View Rule.
When finished with this screen, click Apply to save the changes.
Wireless DSL Gateway User Manual
10/16/08
71
© 2008 Verizon. All Rights Reserved.
6.4 Rule Management
To create a custom set of rules, click the “User” radio button, then click New. The
“Rule Management” screen appears.
In this screen, the user can create a custom set of rules for a game or application
not listed in the Applications screen. Enter the “Rule Name,” “Protocol,” “Port
Start,” “Port End,” and “Port Map” in the appropriate text boxes, then click Apply.
The rules are summarized at the bottom of the screen, and the rule set will
appear in the Applications screen after clicking Back.
6.5 DMZ Hosting
Selecting DMZ Hosting in the “Security” screen generates the “DMZ Hosting”
screen. To use DMZ hosting, select the computer on the network to be used as a
DMZ host in the “DMZ Host PC Name” drop-down menu, then click On.
Security Settings
6.6 NAT (Network Address Translation) 6
72
© 2008 Verizon. All Rights Reserved.
DMZ hosting is used to support online gaming and Internet conferencing
services. These programs usually require multiple open ports, making the
network accessible from the Internet. DMZ hosting symbolically places the DMZ
host computer outside of the Gateway’s network. We recommend activating
DMZ hosting only as long as necessary.
When finished with this screen, click Apply to save the changes.
Warning: The DMZ Host computer will be vulnerable to computer hackers on
the Internet while in DMZ mode.
6.6 NAT (Network Address Translation)
Selecting NAT in the “Security” screen generates the “NAT” screen. The Gateway’s
basic firewall security is based on NAT. Disabling NAT allows the computers
connected to the Gateway to be accessed by outside parties, and can cause the
loss of Internet connectivity. Do not turn NAT off unless instructed to do so by
Verizon.
When finished with this screen, click Apply to save the changes.
Wireless DSL Gateway User Manual
10/16/08
73
© 2008 Verizon. All Rights Reserved.
6.7 Port Mapping
Selecting Port Mapping in the “Security” screen generates the “TR-069
PortMapping Log” screen. This screen displays a log that lists port mapping
changes made remotely by the service provider via the TR-069 protocol. This log
is for information only, and should be consulted only if requested by the service
provider or support technicians. No changes to the Gateway can be made from
this screen.
74
© 2008 Verizon. All Rights Reserved.
7
Configuring
Parental
Controls
7.0 Introduction
7.1 Accessing Parental Controls
7.2 Services Blocking
7.3 Website Blocking
7.4 Schedule Rules
75
© 2008 Verizon. All Rights Reserved.
This chapter explains how to configure
the parental control capabilities of the
Gateway, including services blocking, Web
site blocking, and schedule rules.
Parental Controls
4.1 Accessing Parental Controls 7
76
© 2008 Verizon. All Rights Reserved.
4.1 Accessing Parental Controls
To access the Gateway’s Parental Controls:
Open a Web browser. In the “Address” 1. text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Parental Control.
Wireless DSL Gateway User Manual
10/16/08
77
© 2008 Verizon. All Rights Reserved.
A login window appears. Enter the user name 3. and password in the
appropriate text boxes, then click OK.
Note: The default user name is “admin.” The default password is “password.”
4. The “Parental Control” screen appears. To modify a specific setting, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
Parental Controls
7.2 Services Blocking 7
78
© 2008 Verizon. All Rights Reserved.
7.2 Services Blocking
Selecting Services Blocking in the Parental Control screen generates the
“Services Blocking” screen.
To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on
the network:
Select the computer’s network name from the “PC Name” 1. drop-down menu.
2. Select the Internet service(s) to be blocked by clicking in the appropriate
check box.
3. Click Apply to block the selected service from the selected computer.
Wireless DSL Gateway User Manual
10/16/08
79
© 2008 Verizon. All Rights Reserved.
7.3 Website Blocking
Selecting Website Blocking in the Parental Control screen generates the
“Website Blocking” screen. This feature enables the Gateway to block Web sites
to any or all computers on the network. To block a Web site, select the computer
name from the “PC Name” drop-down menu. Then, enter the address of the Web
site to be blocked in the “Website” text box and click Add. The blocked Web site
address will be displayed in the “Blocked Website List” text box, and will not be
available to the selected computer on the network. To block the Web site from
another computer on the network, repeat the process. To remove a blocked Web
site, click on it in the “Blocked Website List,” then click Remove. When finished,
click Apply.
Parental Controls
7.4 Schedule Rules 7
80
© 2008 Verizon. All Rights Reserved.
7.4 Schedule Rules
Selecting Schedule Rules in the Parental Control screen generates the
“Schedule Rules” screen. Schedule rules allow computers on the network to
access the Internet at scheduled times only.
To set up schedule rules for a computer on the network:
Select the computer’s network name from the “PC Name” 1. drop-down menu.
2. Click View/Edit Access Details. The computer’s “Allowed Application and
Times” screen appears.
Wireless DSL Gateway User Manual
10/16/08
81
© 2008 Verizon. All Rights Reserved.
To schedule Internet access at the same time every day, 3. select “Daily” by
clicking the appropriate radio button. If creating different access schedules
on a day-to-day basis, select “Weekly.”
4. If “Daily” was selected in step 3, create a period of Internet access (or rule)
by selecting a beginning time (from the “From” drop-down menu) and
ending time (from the “To” drop down menu). If allowing Internet access to
a particular computer from 6 p.m. to 8 p.m., for example, select “18 (6 pm)”
from the “From” drop-down menu, and “20 (8 pm)” from the To drop-down
menu. Click Add to add the access period to the “Rules” list box. Additional
access periods can be added by repeating this step (9 a.m. through 12 p.m.,
for example), and adding it to the Rules list box. Once the rules are applied in
the Daily screen, Internet access will be granted every day at the times listed
in the Rules list box.
Note: When using “Daily” scheduling, an access period cannot include 12 a.m
(midnight). To create an access period that includes midnight, create two access
periods, one that ends at 12 a.m., and one that begins at 12 a.m.
Parental Controls
7.4 Schedule Rules 7
82
© 2008 Verizon. All Rights Reserved.
If “Weekly” was selected in step 3, periods of Internet 5. access can be
scheduled at different times on different days (6 p.m. to 8 p.m. on Friday, and
1 p.m. to 4 p.m. on Saturday, for example). To do this, select the day of the
week by clicking in the appropriate check box, then create a access period
(or rule), as explained in step 4. Click Add for each separate time period. All
access periods created will appear in the Rules list box. Once the rules are
applied in the Weekly screen, Internet access will be granted to a particular
computer at the days and times selected on a weekly basis.
Note: When using “Weekly” scheduling, an access period cannot include 12 a.m
(midnight). To create an access period that includes midnight, create two access
periods, one that ends at 12 a.m. on one day, and one that begins at 12 a.m on
the following day.
6. When finished with all scheduling, click Apply to save the changes to the
Gateway.
7.4a Removing a Schedule Rule
To remove a scheduled rule, select it from the Rules list box, then click Remove.
The schedule rule will disappear from the Rules list box.
83
© 2008 Verizon. All Rights Reserved.
8
Configuring
Utilities
8.0 Introduction
8.1 Accessing Utilities
8.2 Restore Default Settings
8.3 Upgrade Firmware
8.4 Multiple PVC
8.5 Web Activity Log
8.6 System Log
8.7 OAM Ping Test
8.8 Ping Test
8.9 Reboot
84
© 2008 Verizon. All Rights Reserved.
This chapter explains how to use the
Gateway’s utilities, including how to restore
default settings, upgrade the Gateway’s
firmware, and perform a ping test.
Wireless DSL Gateway User Manual
10/16/08
85
© 2008 Verizon. All Rights Reserved.
8.1 Accessing Utilities
To access the Gateway’s Utilities:
Open a Web browser. In the “Address” 1. text box, type:
http://192.168.1.1
then press Enter on the keyboard.
2. The “Home” screen appears. Click Utilities.
Utilities
8.1 Accessing Utilities 8
86
© 2008 Verizon. All Rights Reserved.
A login window appears. Enter the user name 3. and password in the
appropriate text boxes, then click OK.
Note: The default user name is “admin.” The default password is “password.”
4. The “Utilities” screen appears. To modify a specific configuration, click on its
name in the menu bar on the left, or from the list in the middle of the screen.
Wireless DSL Gateway User Manual
10/16/08
87
© 2008 Verizon. All Rights Reserved.
8.2 Restore Default Settings
To restore the Gateway to its factory default settings, select Restore Default
Settings from the Utilities screen. When the “Restore Default Settings” screen
appears, click Restore Default Settings. Any changes made to the Gateway’s
settings will be lost and the factory default settings restored. During this process,
the Gateway’s Power light flashes and the Gateway is disabled.
Warning: Do not unplug the Power cord from the Gateway during the Restore
Default Settings process. Doing so may result in permanent damage to the
Gateway.
When the Power Light stops flashing and glows steadily green, the Gateway is
fully operational.
8.3 Upgrade Firmware
Selecting Upgrade Firmware in the Utilities screen generates the “Upgrade
Firmware” screen. Firmware upgrades are periodically released to enhance
the Gateway’s capabilities. Follow the instructions on-screen to upgrade the
Gateway’s firmware.
Utilities
8.4 Multiple PVC 8
88
© 2008 Verizon. All Rights Reserved.
8.4 Multiple PVC
Selecting Multiple PVC in the Utilities screen generates the “Multiple PVC”
screen, which allows the configuration of multiple PVCs.
8.5 Web Activity Log
The Web Activity Log provides information about the Web sites each computer
on the Gateway’s network has visited. To access the Web Activity Log, select Web
Activity Log from the Utilities screen.
Wireless DSL Gateway User Manual
10/16/08
89
© 2008 Verizon. All Rights Reserved.
8.5a Auto Refresh
To set the Web Activity Log screen to automatically refresh at certain intervals,
activate the circle next to “Auto Refresh Every” at the bottom of the Web Activity
Log screen, then enter a time value (in seconds) in the text box, or click on the
down arrow and select a time value from the menu that appears. The Web
Activity Log will refresh at the selected interval.
8.5b Manual Refresh
To set the Web Activity Log screen to manually refresh, activate the circle next
to “Manual Refresh” at the bottom of the Web Activity Log screen. To refresh the
Web Activity Log screen, click Refresh.
8.6 System Log
The System Log provides information about the Gateway’s activity. To access the
System Log, select System Log from the Utilities screen.
8.6a System Log (Size)
Select the size of the system log displayed here. The smaller the size, the shorter
the length of the system log saved.
8.6b Display
View other saved logs by selecting a log from this drop-down list.
Utilities
8.7 OAM Ping Test 8
90
© 2008 Verizon. All Rights Reserved.
8.6c Apply
Pressing this button saves any changes to the System Log screen and causes the
Save and Restart screen to appear.
8.6d Save Log As
Pressing this button allows the user to save a log as a file.
8.7 OAM Ping Test
Selecting OAM Ping Test from the Utilities screen generates the “OAM Ping Test”
screen, which is used to check whether the Gateway is properly connected to
the network. Follow the on-screen instructions to perform the test.
Wireless DSL Gateway User Manual
10/16/08
91
© 2008 Verizon. All Rights Reserved.
8.8 Ping Test
Selecting Ping Test from the Utilities screen generates the “Ping Test” screen,
which is used to check whether the Gateway is properly connected to the
Internet. Follow the on-screen instructions to perform the test.
8.9 Reboot
Selecting Reboot from the Utilities screen generates the “Reboot” screen. From
this screen, the Gateway can be rebooted. To do this:
From the first Reboot 1. screen, click Reboot.
Utilities
8.9 Reboot 8
92
© 2008 Verizon. All Rights Reserved.
A confirmation window 2. appears. Click OK.
3. The Gateway reboots. Read the onscreen information in the screen that
appears.
When the Gateway’s Power light stops flashing, the Gateway has rebooted.
93
© 2008 Verizon. All Rights Reserved.
9
Troubleshooting
9.0 Introduction
9.1 Troubleshooting
9.2 Frequently Asked
Questions
94
© 2008 Verizon. All Rights Reserved.
This chapter contains a list of problems
that may be encountered while using
the Gateway, and techniques to try and
overcome the problem. Note that these
techniques may not solve the problem.
This chapter also include a list of frequently
asked questions.
Wireless DSL Gateway User Manual
10/16/08
95
© 2008 Verizon. All Rights Reserved.
9.1 Troubleshooting
LAN Connection Failure
Ensure the Gateway is properly installed, the LAN connections are correct,
and the power is on.
Confirm the computer and Gateway are on the same network segment. If
unsure, let the computer get the IP address automatically by initiating the
DHCP function (see “DHCP Server” in chapter 3), then verify the computer
is using an IP address within the default range (192.168.1.2 through
198.168.1.254). If the computer is not using an IP address within the range, it
will not connect to the Gateway.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Cannot Connect to the Internet
Ensure both ends of the power cord and all network cables are connected.
Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in
the “Main Menu” screen.
Verify the Gateway’s settings are the same as the computer by clicking Status
in the “Main Menu” screen.
If running Windows 98 SE or Me, check the computer’s TCP/IP settings:
1. Select Start, Run, enter “winipcfg” in the “Open” text box, then press OK.
2. The “IP Configuration” window appears. Ensure the text box at the top
of the window contains the name of the Ethernet adapter installed in
the computer. If not, click on the down arrow next to the text box.
3. When the list appears, click on the proper Ethernet adapter.
4. In the fields below, the Ethernet adapter’s various addresses appear.
There should be an entry for “IP address,” “Subnet Mask,” and “Default
Gateway.” Additionally, the IP Address entry should be on the
192.168.1.x network (with “x” defining a range from 2 though 255).
Troubleshooting
9.1 Troubleshooting 9
96
© 2008 Verizon. All Rights Reserved.
If the Ethernet 5. adapter is showing an incorrect IP address, click Release,
which sets all values back to zero. Then, click Renew (this process
may take a few seconds). The renewed IP address should be on the
192.168.1.x network.
6. If an error occurs, or the IP address renews with an address outside the
192.168.1.x network, contact the ISP immediately.
If running Windows 2000 or XP, check the computer’s TCP/IP settings by
doing the following:
1. Select Start, Run, then enter “CMD”in the “Open” text box.
2. Press OK. A “DOS” window appears, with a blinking cursor (prompt).
3. Enter “ipconfig”at the cursor, then press Enter on the keyboard.
The IP address of the Ethernet adapter should appear in the DOS
window. Ensure the IP address is in the 192.168.1.x network (with
“x” defining a range from 2 though 255).
4. If the Ethernet adapter is showing an incorrect IP address, enter
“ipconfig /release”at the cursor, then press Enter on the keyboard. This
sets all values back to 0 (zero).
5. Enter “ipconfig /renew” at the cursor, then press Enter on the keyboard
(this process may take a few seconds). The renewed IP address should
be on the 192.168.1.x network. If an error occurs, or the IP address
renews with an address outside the 192.168.1.x network, contact the
ISP immediately.
Ensure the browser is not set to “Never dial a connection” and there are no
previous LAN settings. To check this:
1. Go to Start, Settings, Control Panel.
2. In the Control Panel, double-click Internet Options.
3. When the “Internet Properties” window appears, ensure that the “Never
dial a connection” option is not activated, then click LAN Settings.
4. When the “Local Area Network (LAN) Settings” window appears, ensure
that no settings are activated. If there are settings activated, deactivate
them.
Wireless DSL Gateway User Manual
10/16/08
97
© 2008 Verizon. All Rights Reserved.
Shutdown and restart the computer. After the computer restarts, unplug the
power cord from the Gateway and plug it back in. When the lights glow solid
green, try accessing the Internet.
Time out error occurs when entering a URL or IP Address
Verify all the computers are working properly.
Ensure the IP settings are correct.
Ensure the Gateway is on and connected properly.
Verify the Gateway’s settings are the same as the computer by clicking Status
in the “Main Menu” screen.
Check the cable/DSL modem by attempting to connect to the Internet.
9.2 Frequently Asked Questions
This section includes a list of questions and answers concerning the Gateway.
9.2a General
I have run out of Ethernet ports on my Gateway. How do I add more computers?
Plugging in an Ethernet hub or switch expands the number of ports on the
Gateway. Run a standard Ethernet cable from the “Uplink” port of the new hub
or switch to an Ethernet port on the Gateway.
Which protocols does the Gateway support?
The internal LAN connections support multiple protocols (e.g. TCP/IP, NetBEUI,
IPX/SPX, and AppleTalk). The External WAN connection supports only TCP/IP.
Troubleshooting
9.2 Frequently Asked Questions 9
98
© 2008 Verizon. All Rights Reserved.
Which connection speeds does the Gateway support?
The LAN connections on the Gateway support 10/100 Mbps. The WAN
connection supports 8 Mbps, because of the physical restrictions placed on
broadband connections. The 802.11g wireless connection supports up to 54
Mbps connection speeds (depending on signal quality, environmental factors,
and physical distance).
Will my Xbox work with the Gateway?
Yes, the Gateway is compatible with the Xbox. You need to set a static IP on the
Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and
TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution errors.
Is the Gateway flash-upgradeable? How do I do it?
Yes, the firmware is upgradeable. You can find a link to the firmware site under
“Utilities” in the Web-based configurator.
Does the Gateway function as a DSL modem?
Yes, the Gateway has a built-in DSL Modem.
9.2b Wireless
Can I use an 802.11b wireless card to connect to the Gateway?
Yes, the Gateway can handle 802.11b cards or 802.11g cards. The 802.11g
standard is backward compatible with the 802.11b standard. The Gateway can
be setup to handle just “g” wireless cards, just “b” wireless cards, or both.
If I install several Gateways in different locations in my building, will they be able
to talk to each other? Will I be able to stay connected as I move between them?
The Gateway does not communicate with other access points, since it functions
as a single access point system. If you installed several Gateway devices and
were to move between coverage areas, your wireless device would have to
reconnect to a separate network.
Wireless DSL Gateway User Manual
10/16/08
99
© 2008 Verizon. All Rights Reserved.
Which wireless cards will work with the Gateway?
The Gateway connects with any wireless card supporting the 802.11g/802.11b
wireless standards.
Can my wireless signal pass through floors, walls, and glass?
The physical environment surrounding the Gateway can have a varying effect
on signal strength and quality. Generally, the more dense the object (a concrete
wall compared to a plaster wall, for example), the greater the interference.
Concrete or metal-reinforced structures will experience a higher degree of signal
loss than those made of wood, plaster, or glass.
I have an Apple computer that uses the Airport wireless device. Is this device
compatible with the Gateway?
Yes, the Apple Airport system complies with the 802.11b standards. If you be
use the WEP security feature, refer to the Apple Airport documentation for
information on the proper method to enter the WEP key for compatibility with
the Gateway’s hexadecimal WEP entry.
9.2c Network
I use my laptop at work and at home. Is there something special I need to do to
make it work in both places?
Yes. Reconfigure your network setting (Workgroup, Domain, Password, User
name, IP addressing or any other specific settings used by your company). You
may also use third party software like NetSwitcher to automatically switch
between different configurations.
What is the valid IP range I can use for my home network?
The valid IP range for the Gateway is 192.168.1.64 to 192.168.1.254 by default.
Troubleshooting
9.2 Frequently Asked Questions 9
100
© 2008 Verizon. All Rights Reserved.
How do I find out what IP address my computer is using?
Windows 95, 98, 98SE, and Me – Select Start, Run, and type “winipcfg.” Press
Enter. When the “Winipcfg” window appears, ensure your network device is
selected.
Windows NT, 2000, and XP – Select Start, Run and type “cmd.” Press Enter.
When the command screen appears, type “ipconfig” and press Enter.
I used DHCP to configure my network. Do I need to restart my computer to
refresh my IP address?
No. Follow these steps to refresh your IP address:
Windows 95, 98, 98SE, and Me – Select Start, Run, type “winipcfg,” and press
Enter. Ensure the Ethernet adapter is selected in the device box. Press Release_
all, then Renew_all.
Windows NT 4.0 and 2000 – Select Start, Run, type “cmd,” and press Enter. At
the DOS prompt, type “ipconfig /release,” then type “ipconfig /renew.”
Windows XP – Unplug the Ethernet cable or wireless card and plug it back in.
Can I run an application located on another computer over the network?
Yes, if the application is designed to run over a network.
Can I play games between computers on my network, or on the Internet?
Yes, if the games were designed for multi-player or LAN play. For specific
information about whether a game is capable of Internet or LAN play, refer to
the game documentation. Some games require ports to be forwarded to host or
join games over the Internet.
I have an FTP or Web server on my network. How can I make it available to users
on the Internet?
For a Web server, enable port forwarding for port 8088 to the IP address of the
server and set up the Web server to receive on that port, as well. (Configuring
the server to use a static IP address is recommended.)
For an FTP server, enable port forwarding for port 21 to the IP address of the
server. (Configuring the server to use a static IP address is recommended.)
Wireless DSL Gateway User Manual
10/16/08
101
© 2008 Verizon. All Rights Reserved.
9.2d Connections
How many computers can be connected through the Gateway?
The Gateway is capable of 254 connections, but it is recommended to have no
more than 45 connections. As you increase the number of connections, you
decrease the available speed for each computer.
Security
What is the default username for the Gateway?
The default username for the router is “admin” and the default password is
“password” (all lower case, no quotation marks). To activate the password to
protect the Gateway, change the default password. Remote management will
not be available on the Gateway until the default password is changed.
Does the Gateway function as a firewall?
Yes. The Gateway provides its security through the use of NAT firewall, which
acts as a physical barrier between your network and the Internet.
What is NAT and how does it protect my network?
NAT (Network Address Translation) is a type of security that masks the private
IP addresses of the computers on your network with a single public IP address.
With NAT, the private IP address of the computers on your network is never
transmitted over the Internet.
Which Virtual Private Networking (VPN) protocols are supported?
The Gateway supports pass-through for PPTP, L2TP, and IPSec.
102
© 2008 Verizon. All Rights Reserved.
A
Reference
A.0 Introduction
A.1 Locating Computer
Information
A.2 Locating Windows
Operating System Files
103
© 2008 Verizon. All Rights Reserved.
This appendix contains information
about various topics, including accessing
information about your Windows
computer.
Reference
A.1 Locating Computer Information A
104
© 2008 Verizon. All Rights Reserved.
A.1 Locating Computer Information
The following procedure is valid for Windows 98 SE, Me, NT 4.0, 2000 and XP.
From the desktop, 1. right-click on My Computer.
2. Select Properties from the menu that appears.
3. When the “System Properties” window appears, select General.
The version of the operating system, processor type, and amount of RAM
installed in the computer are listed here.
4. Close the System Properties window.
5. From the desktop, double-click on My Computer.
6. Right-click the icon representing your hard disk. For example: Local Disk (C:).
Some computers have multiple hard disks.
7. From the menu that appears, select Properties.
8. When the window appears, select General.
9. The Free space value is the available space on the hard disk.
10. Close all windows.
A.2 Locating Windows Operating System Files
If the operating system files reside on the hard drive of the computer, follow
the instructions below to locate them. If the files are not on the hard drive, they
must be loaded from the installation disks.
A.2a Windows 98 SE
1. From the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter: *.cab
Wireless DSL Gateway User Manual
10/16/08
105
© 2008 Verizon. All Rights Reserved.
Click the down arrow next to the “Look In” text box and 5. select My Computer
from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most
often in the “In Folder” column. For example: C:WINDOWS SYSTEM.
8. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
9. Close the Find: All Files window.
A.2b Windows Me, 2000
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. Windows Me: The “Search Results” window appears. In the “Search for files or
folders named” text box, enter: *.cab
Windows 2000: The “Search Results” window appears. In the “Search for files
or folders named” text box, enter: i386
4. Click the down arrow next to the “Look in” text box and select My Computer
from the list that appears.
5. Click Search Now.
6. Windows Me: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:WINDOWS OPTIONSINSTALL.
Windows 2000: When the search is complete, note the directory path that
appears most often in the “In Folder” column. For example:
C:WINNT Driver Cache.
7. The Windows operating system files are located in this directory. Write down
the directory path for future reference.
8. Close the Search Results window.
Reference
A.2 Locating Windows Operating System Files A
106
© 2008 Verizon. All Rights Reserved.
A.2c Windows NT 4.0
From 1. the desktop, click Start.
2. When the menu appears, select Find, then Files or Folders.
3. When the “Find: All Files” window appears, select Name & Location.
4. In the “Named” text box, enter: i386
5. Click the down arrow next to the “Look In” text box and select My Computer
from the list that appears.
6. Click Find Now.
7. When the search is complete, note the directory path that appears most
often in the “In Folder” column. For example: C:.
8. The Windows operating system files are located in this directory. Write down
the directory path (followed by “i386”) for future reference.
9. Close the Find: All Files window.
A.2d Windows XP
1. From the desktop, click Start.
2. Select Search, then For Files and Folders.
3. The “Search Results” window appears. In the panel at left titled “What do you
want to search for?”, click All files and folders.
4. Another panel, titled “Search by any or all of the criteria below” appears. In
the “Look in” text box, click the down arrow and select My Computer from
the menu that appears.
5. In the “All or part of the file name” text box, enter: i386
6. Click Search.
7. When the search is complete, note the directory path that appears most
often in the “In Folder” column. For example: C:WINDOWS Driver Cache.
Wireless DSL Gateway User Manual
10/16/08
107
© 2008 Verizon. All Rights Reserved.
The Windows operating system files are located in this directory. 8. Write down
the directory path (followed by “i386”) for future reference.
9. Close the Search Results window.
108
© 2008 Verizon. All Rights Reserved.
B
Setting Up
Static IP
B.0 Introduction
B.1 Windows 98 SE
B.2 Windows Me
B.3 Windows 2000
B.4 Windows XP
109
© 2008 Verizon. All Rights Reserved.
To communicate with the Gateway from
a computer on the network (to access the
Web Configuration screens, for example),
the user may have to switch the IP address
settings from DHCP-enabled to static IP, so
that the computer and the Gateway are on
the same subnet.
Static IP
B.1 Windows 98 SE B
110
© 2008 Verizon. All Rights Reserved.
Note: The following procedures are based on the Gateway’s factory default IP
address. If the Gateway’s IP address has been changed, enter the new IP address
when instructed to enter an IP address.
B.1 Windows 98 SE
From 1. the desktop, click Start in the lower left corner.
2. From the menu that appears, select Settings.
3. Another menu appears. Select Control Panel.
Wireless DSL Gateway User Manual
10/16/08
111
© 2008 Verizon. All Rights Reserved.
When the “Control Panel” window appears, 4. double-click Network.
5. The “Network” window appears. In the “The following network components
are installed” list box, locate and double-click TCP/IP.
Static IP
B.1 Windows 98 SE B
112
© 2008 Verizon. All Rights Reserved.
The “TCP/IP Properties” window 6. appears. Select IP Address.
7. In the IP Address tab, make sure the the circle next to “Specify an IP Address”
is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
8. Enter the following numbers in the “IP Address” text box: 192.168.1.2
Do not include the periods; they are automatically entered.
9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0
Do not include the periods; they are automatically entered.
10. Click OK. The TCP/IP Properties window disappears.
11. In the Network window, click OK. The Network window disappears.
Wireless DSL Gateway User Manual
10/16/08
113
© 2008 Verizon. All Rights Reserved.
The “System Settings Change” window appears, 12. asking whether the
computer should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing the user
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,
etc.).
B.2 Windows Me
1. From the desktop, click Start in the lower left corner.
2. From the menu that appears, select Settings.
Static IP
B.2 Windows Me B
114
© 2008 Verizon. All Rights Reserved.
Another menu 3. appears. Select Control Panel.
4. When the “Control Panel” window appears, double-click Network.
Wireless DSL Gateway User Manual
10/16/08
115
© 2008 Verizon. All Rights Reserved.
The “Network” window appears. In the “The following 5. network components
are installed” list box, locate and double-click TCP/IP.
6. The “TCP/IP Properties” window appears. Click IP Address.
Static IP
B.2 Windows Me B
116
© 2008 Verizon. All Rights Reserved.
In the “IP Address” tab, make sure the the circle next 7. to “Specify an IP
Address” is selected. When active, a black dot appears in the circle. If the circle
already contains a black dot, leave it alone.
8. Enter the following numbers in the “IP Address” text box: 192.168.1.2
Do not include the periods; they are automatically entered.
9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0
Do not include the periods; they are automatically entered.
10. Click OK. The TCP/IP Properties window disappears.
11. If there is a check in the box next to “Detect connection to network media,”
click on it to uncheck the box.
12. In the Network window, click OK. The Network window disappears.
13. The “System Settings Change” window appears, asking whether the
computer should be restarted. Click Yes.
The computer restarts. It is now set up with a static IP address, allowing the user
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,
etc.).
Wireless DSL Gateway User Manual
10/16/08
117
© 2008 Verizon. All Rights Reserved.
B.3 Windows 2000
From 1. the desktop, click Start in the lower left corner.
2. From the menu that appears, select Settings.
3. Another menu appears. Select Control Panel.
Static IP
B.3 Windows 2000 B
118
© 2008 Verizon. All Rights Reserved.
When the “Control Panel” window appears, 4. double-click Network and Dialup
Connections.
5. In the “Network and Dial-up Connections” window, double-click Local Area
Connection. A number may be displayed after the Local Area Connection.
If there is more than one Local Area Connection listed, locate the one that
corresponds to the network card installed in the computer by finding the
name of the network card in the “Device Name” column.
Wireless DSL Gateway User Manual
10/16/08
119
© 2008 Verizon. All Rights Reserved.
The “Local Area Connection Status” window 6. appears. Select General, then
click Properties.
7. The “Local Area Connection Properties” window appears. Click General.
8. In the “Components checked are used by this connection” list box, doubleclick
Internet Protocol (TCP/IP).
Static IP
B.3 Windows 2000 B
120
© 2008 Verizon. All Rights Reserved.
The “Internet Protocol (TCP/IP) Properties” 9. window appears.
10. In the “General” tab, make sure the the circle next to “Use the following IP
Address ” is selected. When active, a black dot appears in the circle. If the
circle already contains a black dot, leave it alone.
11. Enter the following numbers in the “IP Address” text box: 192.168.1.2
Do not include the periods; they are automatically entered.
12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0
Do not include the periods; they are automatically entered.
13. Click OK. The “Internet Protocol (TCP/IP) Properties” window disappears.
14. In the “Local Area Connection Properties” window, click OK. The Local Area
Connection Properties window disappears.
15. Click Close in the Local Area Connection Status window. The window
disappears.
16. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer restarts. It is now set up with a static IP address, allowing the user
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,
etc.).
Wireless DSL Gateway User Manual
10/16/08
121
© 2008 Verizon. All Rights Reserved.
B.4 Windows XP
From 1. the desktop, click Start in the lower left corner.
2. From the menu that appears, select Control Panel.
3. When the “Control Panel” window appears, double-click Network
Connections.
Static IP
B.4 Windows XP B
122
© 2008 Verizon. All Rights Reserved.
In the “Network Connections” window, 4. double-click Local Area Connection.
A number may be displayed after the Local Area Connection. If more than
one Local Area Connection is listed, locate the one that corresponds to the
network card installed in your computer by finding the name of the network
card in the “Device Name” column.
5. The “Local Area Connection Properties” window appears. Select General.
6. In the “This connection uses the following items” list box, double-click
Internet Protocol (TCP/IP).
Wireless DSL Gateway User Manual
10/16/08
123
© 2008 Verizon. All Rights Reserved.
The “Internet Protocol (TCP/IP) Properties” 7. window appears.
8. In the General tab, make sure the circle next to “Use the following IP Address”
is selected. When active, a black dot appears in the circle. If the circle already
contains a black dot, leave it alone.
9. Enter the following address in the “IP Address” text box: 192.168.1.2
Enter the periods in the address by pressing the space bar on the keyboard.
10. Enter the following address in the “Subnet mask” text box: 255.255.255.0
Enter the periods in the address by pressing the space bar on the keyboard.
11. Click OK. The Internet Protocol (TCP/IP) Properties window disappears.
12. In the Local Area Connection Properties window, click Close. The Local Area
Connection Properties window disappears.
13. Click Close in the Local Area Connection Status window. The window
disappears.
14. Close the Network and Dial-up Connections window by clicking on the “x”
button at the upper right corner of the window.
The computer restarts. It is now set up with a static IP address, allowing the user
to access the Gateway’s Web Configuration Utilities (Advanced Setup, Utilities,
etc.).
124
© 2008 Verizon. All Rights Reserved.
C
Computer
Security
C.0 Introduction
C.1 Overview
C.2 Comparing DSL Service with
a Dial-Up Modem
C.3 Gateway Security
C.4 Computer Security
C.5 Electronic Security
125
© 2008 Verizon. All Rights Reserved.
This appendix covers the basics of
computer, gateway, and electronic security.
Computer Security
C.1 Overview C
126
© 2008 Verizon. All Rights Reserved.
C.1 Overview
The Internet is a giant network of computers located all over the world. When
a computer is connected to the Internet, it can exchange information with any
other computer on the Internet. This allows a computer user to send e-mail,
surf the World Wide Web, download files, and buy products and services online,
but it also makes the computer vulnerable to attack from persons intent on
doing malicious mischief, or worse. Unless access to the computer is controlled,
someone on the Internet can access the information on the computer and
damage or destroy that information.
We recommend securing your computer from unwanted intrusion. Security is
ultimately the end user’s responsibility. Please secure your computer, and don’t
be a victim.
C.2 Comparing DSL Service with a Dial-Up Modem
With a dial-up modem, a computer user makes an Internet connection by
dialing a telephone number, surfs the Internet for a period of time, and then
disconnects the dial-up modem. No one on the Internet can access a computer
that is not connected to the Internet.
Unlike a dial-up modem, DSL service is “always connected.” The connection
is always available – there is no need to dial a phone number to access the
Internet. The computer can be connected to the Internet all the time.
With both types of Internet connections, access to the computer must be
controlled to make sure someone on the Internet doesn’t access the information
on the computer. The longer the computer is connected to the Internet, the
easier it is for someone on the Internet to find the computer and attempt to
access it without permission. DSL service also provides fast Internet connections.
This not only improves Internet performance, it also improves Internet
performance for anyone attempting to access the computer.
Wireless DSL Gateway User Manual
10/16/08
127
© 2008 Verizon. All Rights Reserved.
C.3 Gateway Security
If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide
the Gateway an administrative password. If a password is not set, someone on
the Internet can access the Gateway and change its configuration or steal your
PPP login name and password. For instructions on setting the password, see the
“Advanced Setup chapter.
If connecting to the ISP through bridging mode, the Gateway should be safe
from unwarranted and illegal intrusion.
C.4 Computer Security
To protect the valuable information on the computer, review the following
topics. These topics cover software programs and operating system features
affecting the security of the computer’s data.
C.4a Anti-Virus Programs
The computer should have an anti-virus program, and the virus definitions
should be updated on a regular basis – at least once a month.
C.4b E-Mail Attachments
Never run a program received as an attachment to an e-mail message unless the
program is known to be safe. A program from an unknown source can delete all
the files on the computer’s hard disk or install a “backdoor” software application
that lets people on the Internet gain access to the computer without permission.
C.4c Internet Browsers
Always exit the Internet browser (Internet Explorer or Netscape Navigator, for
example). Never “minimize” the browser or leave it open in the background.
Breaking into a computer is easier when an Internet browser is running.
Computer Security
C.5 Electronic Security C
128
© 2008 Verizon. All Rights Reserved.
C.4d Network Applications
Network applications (such as software programs) that allow remote access
to the computer also make the computer vulnerable to access from other
people on the Internet. If using a network application that allows remote access,
consider installing a firewall.
C.5 Electronic Security
The following are two methods to secure your computer electronically.
C.5a Network Address Translation
If a local area network and a PPP connection to the ISP using dynamic IP
addresses through a DHCP server are being used, Network Address Translation
(NAT) is being used. NAT provides a very basic level of security.
C.5b Firewalls
The safest way to prevent attacks on the computer is through a firewall – a
hardware device or software program that protects the computer from
unauthorized access by controlling who can access your computer and by
monitoring the transmissions between the computer and the Internet
Windows XP has a built-in firewall. For more information, select Help and
Support Center from the Help menu. Search for “Internet Connection Firewall.”
If Windows 98 SE, Me, NT 4.0, or 2000 is running on the computer, consider
installing a firewall. Hardware and software firewall products are changing
rapidly as more homes and businesses establish high-speed digital connections
between their
129
© 2008 Verizon. All Rights Reserved.
D
Specifications
D.0 Introduction
D.1 General
D.2 Wireless Operating Range
D.3 LED Indicators
D.4 Environmental
130
© 2008 Verizon. All Rights Reserved.
This appendix covers the Gateway’s
specifications.
Wireless DSL Gateway User Manual
10/16/08
131
© 2008 Verizon. All Rights Reserved.
D.1 General
Model Number
GT704-WG (Wireless DSL Gateway)
Standards
IEEE 802.3 (10BaseT)
IEEE 802.3u (100BaseTX)
IEEE 802.11g (Wireless)
G.dmt
G.lite
t1.413
RFC 1483, 2364, 2516
Protocol
LAN – CSMA/CD
WAN – PPP, DHCP, Static IP
WAN
Full-rate ADSL Interface
LAN
10/100 RJ-45 switched port
USB port
Speed
LAN Ethernet: 10/100 Mbps auto-sensing
Wireless: 802.11g 54 Mbps optimal (see “Wireless Operating Range” for details)
Certifications
FCC Class B, FCC Class C (part 15, 68), CE Mark Commercial, UL
Specifications
D.2 Wireless Operating Range D
132
© 2008 Verizon. All Rights Reserved.
Cabling Type
Ethernet 10BaseT: UTP/STP Category 3 or 5
Ethernet100BaseTX: UTP/STP Category 5
USB
D.2 Wireless Operating Range
Indoors
Up to 91M (300 ft.) @ 54 Mbps
Outdoors
Up to 457M (1500 ft.) @ 54Mbps
Topology
Star (Ethernet)
D.3 LED Indicators
Power, DSL, Internet, Ethernet (4), USB, Wireless
D.4 Environmental
Power
External, 12V DC, 600mA
Operating Temperature
0º C to 40º C (32ºF to 104ºF)
Storage Temperature
-20ºC to 70ºC (-4ºF to 158ºF)
Wireless DSL Gateway User Manual
10/16/08
133
© 2008 Verizon. All Rights Reserved.
Operating Humidity
10% to 85% non-condensing
Storage Humidity
5% to 90% non-condensing
134
© 2008 Verizon. All Rights Reserved.
E
Glossary
E.0 Introduction
E.1 Glossary
135
© 2008 Verizon. All Rights Reserved.
This appendix contains a list of terms and
definitions concerning the gateway and its
technologies.
Glossary
E.1 Glossary E
136
© 2008 Verizon. All Rights Reserved.
E.1 Glossary
Access Point
A device that allows wireless clients to connect to one another. An access point
can also act as a bridge between wireless clients and a “wired” network, such
as an Ethernet network. Wireless clients can be moved anywhere within the
coverage area of the access point and remain connected to the network. If
connected to an Ethernet network, the access point monitors Ethernet traffic
and forwards appropriate Ethernet messages to the wireless network, while
also monitoring wireless traffic and forwarding wireless client messages to the
Ethernet network.
ATM (Asynchronous Transfer Mode)
A networking technology based on transferring data in fixed-size packets
Client
A desktop or mobile computer connected to a network.
DHCP (Dynamic Host Configuration Protocol)
A protocol designed to automatically assign an IP address to every computer on
your network.
DNS (Domain Name System) Server Address
Allows Internet host computers to have a domain name and one or more
IP addresses. A DNS server keeps a database of host computers and their
respective domain names and IP addresses so that when a user enters a domain
name into a Web browser, the user is sent to the proper IP address. The DNS
server address used by computers on the home network corresponds to the
location of the DNS server the ISP has assigned.
DSL (Digital Subscriber Line) Modem
A modem that uses existing phone lines to transmit data at high speeds.
Wireless DSL Gateway User Manual
10/16/08
137
© 2008 Verizon. All Rights Reserved.
Encryption
A method to allow wireless data transmissions a level of security.
ESSID (Extended Service Set Identifier)
A unique identifier for a wireless network. Also known as “SSID.”
Ethernet Network
A standard wired networking configuration using cables and hubs.
Firewall
A method preventing users outside the network from accessing and/or
damaging files or computers on the network.
Gateway
A central device that manages the data traffic of your network, as well as data
traffic to and from the Internet.
IP (Internet Protocol) Address
A series of four numbers separated by periods identifying a unique Internet
computer host.
ISP Gateway Address
An IP address for the Internet router. This address is only required when using a
cable or DSL modem.
ISP (Internet Service Provider)
A business that allows individuals or businesses to connect to the Internet.
LAN (Local Area Network)
A group of computers and devices connected together in a relatively small area
(such as a house or an office). A home network is considered a LAN.
Glossary
E.1 Glossary E
138
© 2008 Verizon. All Rights Reserved.
MAC (Media Access Control) Address
The hardware address of a device connected to a network.
NAT (Network Address Translation)
A method allowing all of the computers on a home network to use one IP
address, enabling access to the Internet from any computer on the home
network without having to purchase more IP addresses from the ISP.
PC Card
An adapter that inserts in the PCMCIA slot of a computer, enabling the
communication with a device.
PPPoE (Point-To-Point Protocol over Ethernet)/
PPPoA (Point-To-Point Protocol over ATM)
Methods of secure data transmission.
Router
A central device that manages the data traffic of your network.
Subnet Mask
A set of four numbers configured like an IP address used to create IP address
numbers used only within a particular network.
SSID
See “ESSID.”
TCP/IP (Transmission Control Protocol/Internet Protocol)
The standard protocol for data transmission over the Internet.
Wireless DSL Gateway User Manual
10/16/08
139
© 2008 Verizon. All Rights Reserved.
WAN (Wide Area Network)
A network that connects computers located in separate areas, (i.e., different
buildings, cities, countries). The Internet is a WAN.
WECA (Wireless Ethernet Compatibility Alliance)
An industry group that certifies cross-vender interoperability and compatibility
of IEEE 802.11b wireless networking products and promotes the standard for
enterprise, small business, and home environments.
WLAN (Wireless Local Area Network)
A group of computers and other devices connected wirelessly in a small area.
140
© 2008 Verizon. All Rights Reserved.
F
Service
Acronyms
F.0 Introduction
F.1 Service Acronym Definitions
141
© 2008 Verizon. All Rights Reserved.
The information in this appendix is related
to the Firewall options (High, Medium, and
Low) section in the “Advanced Settings”
chapter of this manual. This appendix
explains the meaning of the service
acronyms included with the various levels
of firewall security, and the UDP and TCP
ports used by each service.
Service Acronyms
F.1 Service Acronym Definitions F
142
© 2008 Verizon. All Rights Reserved.
F.1 Service Acronym Definitions
DNS
Domain Name System. A data query system used to translate host names into
Internet addresses (i.e., www.somewebsite.com translates to 888.999.000.111).
Uses UDP 53 and TCP 53.
EPMAP
EndPoint Mapper. Uses UDP 135 and TCP 135.
FTP
File Transfer Protocol. A protocol used to transfer files over the Internet. Uses TCP
20 and 21.
HTTP
HyperText Transfer Protocol. This protocol delivers information over the Internet,
and is used when a computer connects to a Web site via an Internet browser.
Uses TCP 80.
HTTPS
HyperText Transfer Protocol using Secure Socket Layer. A secure version of the
protocol that delivers information over the Internet. Uses UDP 443 and TCP 443.
IMAP, IMAPv3
Internet Message Access Protocol. Protocols for retrieving E-mail messages. IMAP
uses TCP 143; IMAPv3 uses TCP 220.
IPSEC IKE, IPSEC ESP
IP Security. Protocols which support the secure exchange of packets at the
IP layer. Uses UDP 500.
Wireless DSL Gateway User Manual
10/16/08
143
© 2008 Verizon. All Rights Reserved.
LDAP
Lightweight Directory Access Protocol. A set of protocols for accessing
information directories. Uses TCP 389.
MICROSOFT-DS, -GC
-DS uses UDP 445 and TCP 445; -GC uses TCP 3268.
NETBIOS-NS, -DGM, -SSN
Network Basic Input Output System. Three types of DOS BIOS augmentation
which add functions for local area networks (LANs). -NS uses UDP 137 and TCP
137; -DGM uses UDP 138; -SSN uses TCP 138.
NNTP
Network News Transfer Protocol. A protocol used to distribute and retrieve news
articles over the Internet. Uses TCP 119.
POP3
Post Office Protocol 3. Another protocol used to transfer E-mail between
computers. Usually employs a pop3 server, and is used to receive mail only. Uses
TCP 110.
PROFILE
Uses TCP 136.
SMTP
Simple Mail Transfer Protocol. A protocol used to transfer E-mail between
computers over the Internet. Can be used to send and receive mail. Uses TCP 25.
SNMP
Simple Network Management Protocol. A set of protocols for managing
networks. Uses UDP 161.