User Manual
Samsung Convoy 4 Phone
About Your Phone
NOTE: Devices and software are constantly evolving—the screen images and icons you see here are for reference only.
Setting Up Your Phone
Your phone comes with the SIM card pre-installed.
Step 1. Remove the back cover
- Insert the battery cover removal tool into the slot on the back cover and turn it counter clockwise to unlock the battery cover (as shown).
- Insert the tool in the groove at the top of the cover to open the cover.
Step 2. Insert the battery
Insert the battery, making sure to align the gold contacts. Press down gently to secure the battery.
Step 3. Replace the back cover
- Place the cover over the back of the phone, then press down along the edges to securethe cover.
- Use the battery cover removal tool to turn the dial clockwise until the cover is locked.
Optional: Insert the microSD Card
Open the microSD card slot cover. With the phone facing up, insert the microSD card with the gold contacts facing down and close the card slot cover.
NOTE: The microSD card is sold separately.
Step 4. Charge your phone
Before turning on your phone, charge it fully.
WARNING: Use only Samsung-approved charging devices. Samsung accessories are designed to maximize battery life. Using other accessories may invalidate your warranty and may cause damage.
Using Your Phone
Turning your phone on/Off
- To turn your phone on, press and hold the END/Power key.
- To turn your phone off, press and hold the END/Power key.
Setting up voice mail
- Dial *86 and press SEND.
- Follow the setup instructions.
Checking voice mail
From your phone:
- Dial *86 and press SEND.
- Follow the instructions.
From other phones:
- Dial your wireless number.
- When you hear the greeting, press # to interrupt.
- Follow the instructions.
Backup AssistantSM
Backup Assistant is a free Verizon service that can save your phone’s address book to a secure website. If your phone is lost or damaged, or if you upgrade to a new phone, you’ll be able to restore your contacts. You can change your Backup Assistant settings in MENU > Contacts > Backup Assistant. Learn more at verizonwireless.com/baplus.
NOTE: Subject to specific terms of use. See verizonwireless.com/baplus for details.
Support and More
Manage your account, track your usage, edit account information, pay your bill and more at verizonwireless.com/myverizon.
Get Help Using Your Phone
From your computer, visit
verizonwireless.com/support.
For features and rates when traveling outside the US, visit
verizonwireless.com/international.
Call 1.800.922.0204
Twitter @VZWSupport
More Information
Download a User Guide from verizonwireless.com/support or
call 1.888.987.HELP (4357) to order a copy.
Additional Information
Your wireless device and third-party services
Verizon Wireless is the mobile carrier associated with this wireless device, but many services and features offered through this device are provided by or in conjunction with third parties. Verizon Wireless is not responsible for your use of this device or any non-Verizon Wireless applications, services and products, including any personal information you choose to use, submit or share with others. Specific third-party terms and conditions, terms of use and privacy policies apply. Please review carefully all applicable terms, conditions and policies prior to using this wireless device and any associated application, product or service.
Hearing aid compatibility information
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer technologies that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Ask your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, ask your service provider or phone retailer.
