Wood Stone RICE COOKER Gas-Fired, 3 Bay Model WS-GRC-60
IMPORTANT: Consult your local gas supplier for a statement outlining a procedure to be followed in the event you smell gas. Post the statement in a prominent location.
FOR YOUR SAFETY: Do not store or use gasoline or other flammable vapors or liquids in the vicinity of this or any other appliance.
IMPORTANT: It is recommended this equipment be installed, maintained and serviced by authorized professionals.
WARNING: Improper installation, adjustment, alteration, service or maintenance can cause property damage, injury or death. Read the installation, operation and maintenance instructions thoroughly before installing or servicing this equipment.
Please read this entire manual before you install the appliance. Failure to follow instructions may result in property damage, bodily injury or even death. Contact your local building or fire officials about restrictions and installation inspection in your area.
SPECIFICATIONS
Gas-Fired Rice Cooker
UTILITIES SPECIFICATIONS Refer to data plate when installing.
Venting: The Wood Stone Gas-Fired Rice C r vented with an exhaust hood in accordance with all relevant local and national codes, and in a manner acceptable to the authority
having jurisdiction.
W/ CART
CLEARANCE, VENTING, INSTALLATION
CLEARANCES
- The Wood Stone Gas Rice Cooker must have a minimum 1 inch clearance to combustible construction from sides and back, and 0 inch clearance to non-combustible construction from sides and back.
- This appliance may be installed on a combustible or non-combustible surface
- Combustion air: Combustion air flows into the Rice Cooker through an opening in the bottom panel. The Rice Cooker must be installed with the legs provided Do not block the space between the appliance and the countertop.
VENTILATION
The Wood Stone Gas Rice Cooker must be installed under an exhaust hood in accordance with all relevant local and national codes and in a manner acceptable to the authority having jurisdiction
INSTALLATION
Note: For proper operation, the unit must be level
LEG ADJUSTMENT:
Using an adjustable crescent wrench, turn the bottom of the leg clockwise to raise, or counterclockwise to lower the unit.
MODELS WITH OPTIONAL STAND
IMPORTANT NOTICE FOR GAS CONNECTION TO MOVABLE APPLIANCES
When this appliance is installed with casters, it must be installed with the casters supplied, a connector complying with either ANSI Z21.69 or CSA 6.16 and a quick disconnect device complying with ANSI Z21.41 or CSA 6.9. It must also be installed with restraining means to guard against transmission of strain to the connector, as specified in the appliance manufacturer’s instructions.
Utility hookups should be made in such a way as to allow mobility of the unit for service and maintenance purposes.
ATTENTION INSTALLER:
EQUIPMENT RESTRAINT MUST BE PROVIDED
Adequate means must be provided to limit the movement of the appliance without depending on the connector and the quick disconnect device or its associated piping to limit the appliance movement. Use the restraining eye bolt located at the rear of the cabinet to attach the restraining device(s) (see figure to left)
UTILITY SPECIFICATIONS
GAS INFORMATION
The Wood Stone Gas Rice Cooker is equipped with a 3/4 inch FNPT gas connection located at the rear of the appliance. The installer should provide an appropriate quick disconnect fitting for connection to the gas supply
BURNER MANIFOLD PRESSURE
| Model | Natural Gas (NG) model | Propane (LP) model |
| WS-GRC-60 | 3.7″ W.C. | 10.0″ W.C. |
BTU/HR INPUT RATE
| Model | Natural Gas (NG) model | Propane (LP) model |
| WS-GRC-60 | 33,000 BTU/hr | 33,000 BTU/hr |
The Rice Cooker is equipped with a gas pressure regulator that is preset at the factory. This regulator is installed in the front compartment. If incoming gas pressure is less than 1/2 psi (14 inches W.C.), no additional regulator is required or recommended. If incoming gas pressure is greater than 1/2 psi (14 inches W.C.), an external regulator, by supplied others, must be installed on the gas line serving the appliance
MINIMUM INCOMING GAS PRESSURE
| Model | Natural Gas (NG) model | Propane (LP) model |
| WS-GRC-60 | 5.0″ W.C. | 11.0″ W.C. |
If you must convert the Rice Cooker to run on a different gas type, i.e. NG to LP, please contact Wood Stone to obtain the necessary parts and instructions
ELECTRICAL RATINGS
| Model | Voltage | Amperage |
| WS-GRC-60 | 120 VAC | .5 A |
The Rice Cooker is equipped with a NEMA 5-15P plug for use with a standard 120 VAC 15 A or 20 A outlet.
Electrical Grounding: This appliance must be electrically grounded in accordance with local codes, or in the absence of local codes, with the National Electrical code, ANSI/NFPA 70 or the Canadian Electrical Code, CSA C22.1 as applicable.
ELECTRICAL SUPPLY CORD AND GAS CONNECTION SHOULD BE ROUTED SO THAT THEY ARE NOT SUBJECTED TO THE HEAT COMING FROM THE RICE COOKER.
THE WOOD STONE GAS-FIRED RICE COOKER
THE FRONT CONTROLLERS
Each Bay has its own independent Control Panel, allowing for maximum flexibility. White or brown rice, or quinoa can cook simultaneously, and cooks can begin and end independently It is not necessary to have all three pans in the unit to cook
STOPPING A COOK
Pressing any of the buttons of the activated bay until an audible beep is heard (~2 seconds) will stop the cook.
If a pan is removed during cook, alert sounds for 4 seconds. If pan is returned to bay within these 4 seconds, cook continues. If pan is not returned to bay, the cook is cancelled and the unit returns to Idle mode (-.-)
COOKING
COOKING PROCESS
The Rice Cooker has three independent cooking bays. White or brown rice (quinoa or other grains) can be cooked simultaneously. One, two or all bays can be utilized at any one time. Cooks can start regardless of when cooks are started in other Bays.
- Add 8 cups of rice, either white or brown, to the pan.
Note: Measure accurately and consistently.
- Start with 8 cups water
(1:1 ratio), optionally adding water based upon taste profile, altitude or other preferences.
If used, add oil after water so it floats on top, being careful not to drip oil outside the pan.
Place solid lid on pan.
Note: The rice/water ratio may be adjusted depending upon your specific rice and desired characteristics of the finished product. See box below for minimum space requirement. - Place pan into unit, avoiding sloshing the water in the pan as much as possible.
- Turn the unit ON using the ON/ OFF switch.
Press the appropriate Product Selection Button on the Front Controller, either “White” or “Brown” depending upon the type of rice being cooked (“Brown” for quinoa)
Note: To stop a cook (for example, if the wrong Product Selection Button was pressed), press the Selection But-ton again for 2 seconds, and the unit will return to Idle mode (-.-)
The LED light above the rice indicator button will illuminate
The display will read, in minutes, the remaining approximate cook time
Approx. Cook Times (dependent on altitude, type of rice & preference)
White Rice: ~23-30 min
Note: If a pan is removed during cook, an alert sounds for 4 seconds. If pan is returned to bay within these 4 seconds, cook continues. If pan is not returned to bay, unit returns to Idle mode (-.-) - At the end of the cook:
A single Beep Alert will sound at the end of the Cook cycle until the pan is removed. Removing the pan resets the unit back to Idle mode (-.-)
NOTE: The behavior at the end of the cook cycle can be changed only by a qualified Service Technician in the Settings menu, using screen located inside unit.
Detailed instructions can be found in the Settings Manual (M0295) or Service Manual (M0288).
CLEANING and MAINTENANCE
DAILY CLEANING
TIP: Filling the Pan before placing it in the Rice Cooker greatly reduces the amount of debris buildup on the unit, making it much easier to keep clean.
DURING THE DAY
Pans and Solid Lids should be cleaned between uses using an approved mild detergent, hot water and sanitizing agent. Alternatively, these items can be cleaned in a dishwasher.
END OF DAY
CAUTION: Always consider the Cooker and its components to be very HOT. Use insulated gloves.
- The Well Cover should be lifted up and off for cleaning in a dishwasher or by hand
- The two Bay Dividers can be lifted up and rotated off the pins for cleaning in a dishwasher or by hand
- Wipe any debris from the Temperature Sensors
- Wipe any debris from the Burner Tent and Burner Shield beneath the burner, avoiding the Burner
- The Crumb Tray slides out from the front of the unit for cleaning in a dishwasher or by hand. Stubborn debris can be scraped off with a putty knife or scraper. Note the front flange is directed down
CLEANING THE EXTERIOR CABINET
All exposed surfaces of the unit should be wiped clean as necessary (or daily) using an approved mild cleaning solution
- DO NOT attempt to clean the Burners themselves
- Avoid contact with the Spark Igniter Assemblies when cleaning near the Burners to avoid accidental damage
- Never use a hose or sprayer to clean the unit
- Do not use excess liquid when cleaning the Control Panels
- Do not wrap Bay Dividers or Pan Frame with foil, as this will obstruct airflow and can damage the unit
OPERATIONAL SEQUENCE
QUESTIONS?
Give us a call at 800.988.8103
Our normal service hours are Monday through Friday, from 8am–5pm Pacific time
If calling after hours, follow the recorded instructions for emergency service and a Wood Stone technician will get back to you promptly
TROUBLESHOOTING
MOST COMMON TROUBLESHOOTING ISSUES
| Symptom | Possible Cause / Solution |
|
The Rice Cooker does not turn ON |
Check that both ends of the Power Cord are securely plugged into a functioning electrical outlet, and securely plugged into the IEC connector on the Rice Cooker. Verify GFI outlet (if any) isn’t tripped. |
|
Burners do not light |
Make sure the gas supply is connected to the Rice Cooker and turned ON.
Note: If it isn’t, an E-5 error will display. |
|
Well Cover doesn’t sit flush |
Check that both Bay Dividers are installed and correctly resting on the pins. Incorrectly installed Bay Dividers can disrupt correct airflow, resulting in inconsistent rice quality and/or damage to the unit. |
|
Burned product on bottom of pan |
Verify correct quantities of product and water are being added to pan. Thoroughly clean Temperature Sensor. The tips of the sensors must not have debris build-up. Good metal-on-metal contact is required for unit to operate properly.
Oil, if used, should be added last. Rice not rinsed before cooking. Bottom of pan is dirty |
|
Rice or grain underdone: hard |
Verify correct quantities of product and water are being added to pan. Verify Pan Lids are solid, i.e. do not have spoon holes
Verify the proper Product Selection Button was pushed for the cook. |
|
Rice or grain overdone: soft / mushy |
Verify correct quantities of product and water are being added to pan. Verify the proper Product Selection Button was pushed for the cook. |
| Zone stops mid-cook and returns to idle mode | Sensor dropped below minimum temperature. Water level too high. |
If the appliance is not working properly after going through the above troubleshooting items, contact the Service Department at 800.988.8103. Our normal service hours are Mon.–Fri., 8am–5pm Pacific time. If calling after hours, follow the recorded instructions for emergency service and a Wood Stone technician will get back to you promptly.
WIRE DIAGRAM
LIMITED WARRANTY
ALL WARRANTY SERVICE MUST BE PRE-APPROVED BY WOOD STONE
PLEASE CONTACT THE FACTORY FIRST.
Wood Stone warrants its equipment to the original purchaser against defects in material or manufacture for a period of one year from the original date of purchase, subject to the following exclusions and limitations.
Please contact the factory first at 1.800.988.8103 or 1.360.650.1111, seven days a week. Our normal business hours are 8am to 5pm Pacific time Monday–Friday. If calling during non-business hours, follow the recorded instructions for emergency service and a Wood Stone technician will get back to you promptly.
EXCLUSIONS
The warranties provided by Wood Stone do not apply in the following instances:
- In the event that the equipment is improperly installed. Proper installation is the responsibility of the installer; proper installation procedures are prescribed by the Wood Stone User Manual.
- In the event the equipment is improperly maintained. Proper maintenance is the responsibility of the user; proper maintenance procedures are prescribed in the Wood Stone User Manual.
- In the event that the failure or malfunction of the appliance or any part thereof is caused by abnormal use or is otherwise not attributable to defect in material or manufacture.
- In the event that the appliance, by whatever cause, has been materially altered from the condition in which it left the factory.
- In the event that the rating plate has been removed, altered or obliterated.
- On parts that would be normally worn or replaced under normal conditions.
If any oral statements have been made regarding this appliance, such statements do not constitute warranties and are not part of the contract of sale This limited warranty constitutes the complete, final and exclusive statement with regard to warranties
This limited warranty is exclusive, and in lieu of, all other warranties whether written, oral or implied, including but not limited to, any warranty of merchantability or fitness for particular purpose or warranty against latent defects.
LIMITATIONS OF LIABILITY:
In the event of warranty claim or otherwise, the sole obligation of Wood Stone shall be the repair and/or replacement, at the option of Wood Stone, of the appliance or component or part there of Such repair or replacement shall be at the expense of Wood Stone with the exception of travel over 100 miles or two hours, overtime, and holiday charges which shall be at the expense of the purchaser. Any repair or replacement under this warranty does not constitute an extension of the original warranty for any period of the appliance or for any component or part thereof. Parts to be replaced under this warranty will be repaired or replaced at the option of Wood Stone with new or functionally operative parts. The liability of Wood Stone on any claim of any kind, including claims based on warranty, expressed or implied, contract, negligence, strict liability or any other theories shall be solely and exclusively the repair or replacement of the product as stated herein, and such liability shall not include, and purchaser specifically renounces any rights to recover, special, incidental, consequential or other damages of any kind whatsoever, including, but not limited to, injuries to persons or damage to property, loss of profits or anticipated profits, or loss of use of the product.
