Oppo CPH2127 Mobile Phone Manual

CPH2127 Mobile Phone
User Manual

Greetings from OPPO Mobile

This guide will show you how to use the phone and its important functions. You may also visit OPPO’s official website to get more information about the phone.

1 Receiver	5 Power Key & Screen Lock Key	9 USB Jack
2 Front Camera	6 Ambient Light Sensor	10 Fingerprint sensor
3 Touch-screen	7 Rear Camera	11 Earphone Jack
4 Volume Key	8 Speaker	12 MIC

Standard accessories

You are provided with the following standard accessories:
1 Phone, 1 Charger, 1 Earphone, 1 USB data cable, 1 Safety Guide, 1 Quick Guide, 1 SIM Ejector Tool, 1 Protective Case.

How to reboot the phone

Press and hold the Power Button and Volume Up Button at the same time until the OPPO boot animation is displayed to reboot the phone.

How to Transfer Old Mobile Content to a New Mobile

You can use OPPO Clone Phone to easily transfer photos, videos, music, contacts, messages, apps, etc from your old phone to the new one.

If your previous phone was a non-OPPO Android phone, search “OPPO Clone Phone” in the Google Play store and install the app. You can also scan the QR code below to install it. If your previous phone was an OPPO phone, you don’t need to install this app.
Then run Clone Phone on both phones and follow the on-screen instructions.
https://i.clonephone.coloros.com/download
If your previous phone was an iPhone, run “Clone Phone” on your new phone, and follow the onscreen instructions to migrate your data from your iCloud account.

Speciﬁcation

Product		CPH2127
Main screen parameter		16.5cm(6.5″)
Dimension		163.9×75.1 x8.4(mm)
Battery		4890mAh/18.92Wh(Min) 5000mAh/19.35Wh(Typ)
Camera		13Megapixels+2Megapixels +2Megapixels Rear 8Megapixels Front
Operating temperature		0°C-35°C
SAR Values	FCC SAR	XXXXW/kg (Head) XXXXW/kg (Body) XXXXW/kg (Hotspot)

Note: The SAR values above are the highest values reported for this device.

Radio Waves Specifications
Radio	Frequency	Max. Output Power
GSM	850MHz	32.5±1.5dBm
	900MHz	32.5±1.5dBm
	1800MHz	29.5±1dBm
	1900MHz	29.5±1dBm
WCDMA	Bands 1/2/4/5	23±1.5dBm
LTE FDD	Bands 1/2/3/4/5/12/17/26/28/66	23±1dBm
LTE FDD	Band 7	22.8±1dBm
LTETDD	Bands 38/41	23±1dBm
Bluetooth	2.4-2.4835GHz	8.5±2dBm(EIRP)
2.4G Wi-Fi	2.4-2.4835GHz	15±2dBm(EIRP)
5G Wi-Fi	5.15-5.35GHz; 5.47-5.725GHz	14±2dBm(EIRP)
5G Wi-Fi	5.725-5.85GHz	14±2dBm(EIRP)

This user manual provides product safety information.
Before using the phone, please read the Safety Guide carefully.

OPPO Mobile Warranty Information

Service Terms
Thank you for using the OPPO Mobile Phone. We provide our product(s) with comprehensive warranty services in accordance with applicable National laws and Regulations. In case of any conflict between the following policies and the National Laws and Regulations, the National Laws and Regulations shall prevail.
“Warranty” shall mean and include the services for repair, maintenance, and replacement in accordance with the terms and conditions mentioned herein. Warranty Conditions:

The Limited Warranty shall be available in case of a Manufacturing defect to the Product due to faulty workmanship.
The warranty shall be applicable to the products purchased through our authorized sellers in the territory.

The Warranty for the product is applicable during the term of twelve (12) months from the date of purchase.

The warranty for the accessories such as charger, data cable, and earphones shall be six (6) months and for the battery, specifically (including the internal battery) shall be twelve (12)months. In case of any manufacturing defect due to faulty workmanship, consumers can claim the replacement, maintenance or repair within 30 days from the date of purchase.

A valid warranty card and valid purchase invoice are pre-requisite to claiming a warranty.
Explanation: Valid purchase invoice shall mean and include the invoice indicating IMEI number of the mobile phone, factory serial number (batch number) of the accessories (battery and charger), product model, sales date, Seller’s seal, amount, and so on.
The warranty card contains important information related to your product. Please preserve it for your future reference.
The Information filled in the warranty card and the Purchase Invoice shall be complete, true, and correct, without alteration. If the consumer fails to provide the captioned documents herein, Company shall calculate the warranty from the date of activation or post ninetieth(90th) day from the date of manufacturing, whichever is earlier.

Note: OPPO shall have the only right to final review and interpretation of the warranty policy. The Customer waives all rights to claim ambiguity in these terms and conditions.

Warranty Instructions and Conditions

Your warranty (please refer to the Warranty Information Card) is only valid under normal use of your device. All man-made damages including but not limited to the accidental or liquid damages and any of the following conditions are out of free warranty, but a repair can be still implemented at your own cost:
A. The warranty period has expired.
B. Damage caused by human factors, including damages caused by usage under an improper operating environment and the failure to comply with the user manual.
C. The customer disassembles, repairs or modifies the device without the Company’s authorization or gets it repaired at an unauthorized repair shop.
D. Damage caused by a force majeure (such as floods, fires, earthquakes, and lightning).
E.The original barcode/serial number is removed from the product.
F. Natural wear and tear of the product (such as casing, keypad, display screen, antenna and other accessories).
G. Defects caused due to usage of third-party material/non-OPPO authorized
H. Barcode and warranty labels are damaged and unrecognizable.
I. External damages(including wear, tear, and scratches) are not entitled to the warranty service.
H. Faults caused by the Internet and wireless information service providers (operators) are not covered under the warranty.
Others terms:
A. If the device or accessory gets faulty due to a manufacturing defect Company shall replace the device or accessory free of cost (Only If the same meets the replacements parameter?) during the warranty Consumer can visit the nearest authorized service center to claim the warranty.
B. If any of our products is required to be fixed, you may take it to any authorized service center of the Company in the territory along with the documents as captioned in this warranty
C. If the product is damaged and requires repair, then the customer is required to sign the repair agreement form with the OPPO Customer Service Centre first.
D. All defective components, parts, and accessories replaced during the warranty period shall become the property of the

Considerations for Sending the Device for Repair and Collecting It

When completing the OPPO Mobile Phone Repair Form, the customer must fill in valid information in clear handwriting as required (name, address, phone number, and fault symptoms).
Before sending your device for repair, please back up all information and data you have saved on the mobile phone (such as phone numbers, text messages, and pictures) before you delete them to prevent loss or damage during the testing and inspection process. In any circumstances, OPPO Customer Service Centre and its staff will not be responsible or obligated to back up or recover your information and data or accept responsibility for any consequence arising from the loss, damage, or leakage of your information Please ensure the legality of the information and data you have saved. To respect your privacy, we will not transmit, backup, or examine your information and data (unless they are necessary for us to provide you with services), and we reserve the right to refuse to provide services for illegal content.
The Customer shall collect the mobile phone by presenting the OPPO Mobile Phone Repair Form. In case the Customer loses the Customer Copy, the Customer shall go through the loss reporting procedures with his/her personal or valid proof of identity before collecting the mobile phone.

Statement
The product important information and warranty card contain information about safety and operation and customer service information. Before using the OPPO smartphone, please read all the instructions and the security information below, and keep the backup. More detailed instructions, the company’s electronic documents are kept on this product, please read the built-in instructions on the OPPO Smartphone.
To get the latest information, please visit http://www.oppo.com

Security information

A mobile phone is suitable for working in an environment of 0°C to 35°C. Storage documents should be between -20°C and 45°C, Excessive or low temperature can affect the use of mobile phones and even damage the cell phone and battery. And use mobile phones as much as possible in ordinary telephone, television, radio, and office automation in order to avoid the effect of the use of these devices and mobile phones. Please charge more than 5°C and below 35°C, so as not to reduce battery performance and reduce standby time. If the phone has a flashover function, the temperature is below 15°C or more than 35°C, and the cell phone may not be able to enter the flash charge.

The operating system of this product supports official system updates. If the user brushes the ROM system of the third party or modifies the system file by cracking, it may lead to a security risk to the system. OPPO will not provide any support and responsibility for the final use of these cases.

Battery precautions in use

Please do not weld battery terminals. Otherwise, it may cause battery leakage, overheating, explosion and fire.
Please do not press or pierce the battery with hard objects (for example needles or other sharp objects), to avoid damage, battery leak, overheating, or fire.
Battery liquid may be harmful if contact with skin or clothes, your skin might be hurt. Please immediately wash it with water, or go to the hospital at once to seek medical help if necessary.
If there are any abnormalities like high temperature, discoloration, distortion, bulging, leakage, etc. during operation, charging or preservation, please cease to use the device.
Do not expose the battery liquid to the eyes. It might cause potential blindness. When happens, wash your eyes immediately or go to the hospital if serious.
Do not disassemble or modify the battery, as it may cause battery leakage, overheating, explosion or fire.
Do not place or use the battery near fire, heater, or other high temperatures Otherwise, it may cause battery leakage, overheating, explosion, or fire.
If there is battery leakage or a strange smell, please immediately move it from the open flame in order to avoid fire or explosion.
Please keep the battery away from moist or wet areas from moisture. Otherwise, it may cause the battery to overheat, fume, and corrosion.
Do not place the battery directly in sunlight, or other high-temperature areas. Otherwise, battery leakage and overheating may make battery performance descend and service life affected. Keep the battery in a well-ventilated area.
Do not use the battery or connect it with a high-voltage power supply, otherwise, it may cause a short circuit or burst.
The battery can be charged and discharged hundreds of times at least, but it will eventually wear out.
Do not dispose of the battery as household waste. Dispose of the battery according to local regulations and environmental laws or as intimated by the Company from time to time.
Caution: Risk of explosion if the battery is replaced by an incorrect type. Dispose of used batteries according to the instructions and environmental laws.
Warning: Please do not charge the battery for over 12 hours.

FCC Regulatory Conformance
FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:

This device may not cause harmful interference; and
This device must accept any interference received, including interference that may cause undesired operation.

Warning: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications or changes to this equipment. Such modifications or changes could void the user’s authority to operate the equipment.
Warning: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful to part interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

FCC Caution

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
The antenna(s) used for this transmitter must not be collocated or operate in conjunction with any other antenna or transmitter.
The country code selection is for non-US models only and is not available for all US models. Per FCC regulation, all Wi-Fi products marketed in US must be fixed to US operation channels only.

RF Exposure Information (SAR)

This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government.
The SAR limit set by the FCC is 1.6W/kg. The highest SAR value of this device type complies with this limit. And please see the ‘Quick Start Guide” to find the highest SAR value reported to FCC.
Tests for SAR are conducted using standard operating positions accepted by the FCC with the device transmitting at its highest certified power level in all tested frequency bands.

Warranty Card

Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum This is because the device is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output.
While there may be differences between the SAR levels of various devices and at various positions, they all meet the government requirement.
This device has also been tested and meets the FCC RF exposure guidelines for use with an accessory that contains no metal and positions the handset a minimum of 15mm from the body. The use of other accessories may not ensure compliance with FCC RF exposure guidelines. Position the handset a minimum of 15mm from your body when the device is switched on.
Choose the belt clips, holsters, or other similar body-worn accessories which do not contain metallic components to support the minimum distance of body-worn operation. Cases with metal parts may change the RF performance of the device, including its compliance with RF exposure guidelines, in a manner that has not been tested or certified, and the use of such accessories should be avoided.

Hearing Aid Compatibility (HAC) regulations for Mobile phones

Your phone is compliant with the FCC Hearing Aid Compatibility requirements.
The FCC has adopted HAC rules for digital wireless phones. These rules require
certain phone to be tested and rated under the American National Standard
Institute(ANSI) C63.19-2011 hearing aid compatibility standards.
The ANSI standard for hearing aid compatibility contains two types of ratings.
M-Ratings: Rating for less radio frequency interference to enable acoustic coupling with hearing aids
T-Ratings: Rating for inductive coupling with hearing aids in telecoil mode.
Not all phones have been rated, a phone is considered hearing aid compatible under FCC rules if it is rated M3 or M4 for acoustic coupling and T3 or T4 for inductive coupling. These ratings are given on a scale from one to four, where four is the most compatible. Your phone meets the M3/T3 level rating.
However, hearing aid compatibility ratings don’t guarantee that interference with your hearing aids won’t happen. Results will vary, depending on the level of immunity of your hearing device and the degree of your hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise.
Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
Hearing devices may also be rated. Your hearing device manufacturer or hearing health professional may help you find this rating. For more information about FCC Hearing Aid Compatibility, please go to http://www.fcc.gov/cgb/dro.

Some content may differ from your device depending on the region, service provider, or software version, and is subject to change without prior notice. Copyright © Guangdong OPPO Mobile Telecommunications Corp., Ltd. 2020. All rights reserved.