Linksys BEFCMU10v4 cable modem
Modem InformationCable Modem DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection. Cox recommends a DOCSIS 3.0 16×4 or higher modem What does this mean? |
Highest Service LevelStarter |
Front View |
After the cable modem successfully registers on the network, the Power, Cable, and USB or Ethernet indicators illuminate continuously to indicate that the cable modem is online and fully operational. | |
Back View |
The Linksys BEFCMU10v4 has the following ports available on the back of the modem.
The RESET button is for maintenance purposes only. |
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MAC Address |
MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device. |
Troubleshooting
The modem lights indicate the current status of your cable modem. To troubleshoot any connection problems, use the table below.
Modem Light | Status | Problem |
---|---|---|
Power | Solid Green | None. |
Off | No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch. | |
DS | Slow Flashing green |
Searching for cable connection. Verify all cable connections and try resetting the modem. |
Fast Flash Modem | Searching for cable connection. If this is a new modem or a replacement modem, you must contact Cox with your MAC address Click Here. If there are several MAC addresses on the modem, please use the “HFC” or “RF” MAC address. | |
Off | No connection cable connection. Verify all cable connections and try resetting the modem. | |
US | Flashing Green | Traffic is passing through the cable modem port. |
Solid green | None. Connection found. | |
Ethernet | Solid Green | None. Ethernet connection to computer found. |
Flashing green | Traffic is passing through the cable modem port. | |
Off | No Ethernet found. Verify Ethernet cable connections, the TCP/IP settings and the NIC. You might need to reinstall the NIC drivers. | |
USB | Solid Green | None. USB connection to computer found. |
Flashing green | Traffic is passing through the cable modem port. | |
Off | No USB found. Verify USB cable connections, the TCP/IP settings and the USB cable. You might need to reinstall the USB drivers. |