Schlage Keypad Locks
PLEASE KEEP THIS GUIDE
You will need these codes to operate your lock!
Warranty
Lifetime Limited Mechanical and Finish Warranty and 3-Year Limited Electronics Warranty
Subject to the terms and conditions of the warranty, Schlage extends a lifetime limited mechanical and finish warranty and a three -year limited electronics warranty to the original consumer user (“Original User”) of our Schlage brand product (“Product”) against defects in material and workmanship, as long as the Original User occupies the residential premises upon which the Product was originally installed. See answers.schlage.com for specific warranty details and limitations, or contact Schlage Customer Service at (888) 805-9837 in the U.S., 800-997-4734 in Canada or 018005067866 in Mexico for assistance.
Register your Product
Document your purchase and register your warranty at RegisterMySchlage.com
PLEASE KEEP THIS GUIDE
This guide contains important information about your lock!
- Default User Codes and Programming Code are located on the sticker on the back of this guide! You will need these if you ever need to reset your lock back to factory default settings!
- The sticker also contains your serial number, which may be needed for warranty and customer service support.
- Instructions for adding and deleting User Codes, changing the lock behavior, troubleshooting, customer service and more are explained in this guide!
WHY DO I NEED KEYS IF THIS IS A KEYLESS LOCK?
Good question! In the event that the battery is dead, or no User Code is known, you can use the key to gain access by employing the emergency key override
Questions about your new keypad lock?
Please don’t return it to the store!
Let us help you first!
Need Help?
For technical documents and videos, visit answers.schlage.com
U.S.A.: 888-805-9837
Canada: 800-997-4734
Mexico: 018005067866
LOCK PARTS
Keypad Deadbolt
Model BE365
Keypad
- Used to enter codes for programming and unlocking. See Programming Guide on page 10 and Locking and Unlocking on page 6 for more information.
Outside Thumbturn
- Used to unlock the lock after a valid User Code has been entered, or to lock the lock after the Schlage button has been pressed.
Cylinder
- Used only in emergency situations to unlock the lock. See Key Override on page 7.
Inside Thumbturn
- Used to lock or unlock the lock.
Keypad Lever
Models FE575 (Auto Lock) and FE595 (Flex Lock)
Keypad
- Located on the outside of the lock.
- Used to enter codes for programming and unlocking. See
Programming Guide on page 10 and Locking and Unlocking on page 8 for more information.
Lever
- The inside lever can be rotated at any time to retract the latch.
- The outside lever can be rotated at any time, but will only retract the latch when the lock is unlocked.
Cylinder
- Located on the outside of the lock.
- Used only in emergency situations to unlock the lock. See Key Override on page 8.
Thumbturn
- FE595 ONLY: Used to put the lock in a locked or unlocked state.
KEYPAD DEADBOLT
MODEL BE365
Locking and Unlocking From the outside
To Lock
- Press the Schlage button.*
- Rotate the thumbturn away from the hinges.
* If the Turn Lock feature is disabled, a valid User Code must be entered to lock the door. See Enable or Disable Lock & Leave on page 12.
To Unlock
» If lighting is low, press the Schlage button to illuminate the keypad before beginning.
- Enter a User Code into the keypad.
- Rotate the thumbturn toward the hinges.
Changing the Battery
Replace the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9 volt battery for replacement.
- Remove the inside cover.
- Replace the battery.
- Re-tuck wires so they will not be crimped. Replace the cover.
Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries before the lock is completely dead.
Key Override
Key Override can be used to gain access when the battery is completely dead, when no valid User Code is known or when Lock Override is engaged.
- Insert the key into the cylinder.
- Rotate the key 90° toward the hinges.
- Push the key and cylinder into the thumbturn.
- Rotate the thumbturn 90° toward the hinges.
Reverse steps to relock. Hold the thumbturn still while removing the key. See Changing the Battery on page 6 or Restore Factory Settings on page 15 for more information.
Lock Override
Lock Override can be used to completely disable the keypad. When engaged, a key must be used to unlock the lock.
- Remove the inside cover.
- Disconnect and remove the battery.
- Use a small flathead screwdriver to rotate the lock override slot to LOCKOUT.
- Re-tuck wires so they will not be crimped. Replace the cover.
KEYPAD LOCKS
Keypad locks are always locked from the outside, by default. Only the FE595 can be set to unlocked.
To Temporarily Unlock
» If lighting is low, Press the Schlage button to illuminate the keypad before beginning.
- Enter a User Code into the keypad.
- Rotate the lever to open the door. Door will automatically re-lock.
To Set to Unlocked (FE595 Only)
- Rotate the inside thumbturn to the vertical position.*
- Rotate the thumbturn back to the horizontal position to re-lock.
* No User Code is required to open the door when the lock is set to unlock.
Key Override
Key Override can be used when the battery is completely dead, or when no valid User Code is known.
- Insert key.
- Rotate key 270° to unlock.
- Rotate knob/lever to open door.*
* Rotate the key back to starting position to relock. The key cannot be removed from the cylinder while the lock is unlocked. See Changing the Battery on page 9 or Restore Factory Settings on page 15 for more information
The Auto Lock (FE575) is always locked from the outside. The Flex Lock (FE595) is normally locked from the outside, but can be set to unlocked by putting the thumbturn in the vertical position.
Changing The Battery
Place the batteries in your lock at the same time each year that you test and replace the batteries in your smoke alarms. This will ensure continued reliable operation. Use a high-quality alkaline 9 volt battery for replacement.
FE595
- Remove the inside cover.
- Replace the battery.
- Replace the cover.
FE575
- Remove the lock from the door.
- Open the battery compartment and replace the battery.
- Reinstall the lock on the door.
Lithium batteries may have a longer life, but when they begin to fail, they fail quickly. We don’t recommend them because they don’t give you a lot of time to change your batteries before the lock is completely dead.
Schlage Button Signals
The color of the Schlage button indicates the status of the lock.
Orange
- The lock is in programming mode
Green
- A correct user code was entered
- The programming process is complete
Red
- An incorrect user code was entered
- There was an error in programming
- Low batteries
- Red blinking indicates critically low battery
Codes
Control of the lock is simply managed via a six-digit Programming Code and four-digit User Codes.
PROGRAMMING CODE
(Six Numbers)
- The lock comes preset with one unique default Programming Code. It can be found on the stickers, one on the back of the keypad assembly and one on the front of this User Guide.
- Used to put the lock in programming mode.
- DOES NOT unlock the lock.
- The first four numbers must be different from all of the User Codes currently in the lock.
- If you forget the Programming Code, you can reset the lock to factory settings, which restores the default Programming Code. See Restore Factory Settings on page 15.
USER CODES
(Four Numbers)
- The lock comes preset with two unique default User Codes. They may be found on the stickers, one on the back of the keypad assembly and one on the front of this User Guide.
- Used to unlock the lock.
- These four numbers must be different from the first four numbers of the Programming Code.
- Up to 19 possible User Codes can be stored in the lock at one time.
Default Code Locations
The Default User Codes and Programming Code are located in two places:
Back of the Keypad
You must remove the Keypad from the door to see this sticker.
Browse to answers.schlage.com and search on “How to Program Keypad Lock” for a video. Other videos and information are also available.
Enhanced Controls
Schlage’s keypad locks were designed with added features that allow you to adapt the lock to your needs.
Additional features that you can choose to use include:
RECORD YOUR CODES
TROUBLESHOOTING
Browse to answers.schlage.com and click on Electronic Keypad Locks in the menu on the right side for videos, troubleshooting, FAQ and more.
Restore Factory Settings
If you lose or forget your Programming Code, you can restore the factory settings, which will restore the default Programming code.
- Disconnect the battery.
- Press and release the Schlage button.
- The following steps must occur within 10 seconds:
a. Reconnect the battery. The Schlage button will light green for one second.
b. Then, press and hold the Schlage button until it lights green and the lock beeps. - Try entering one of the default User Codes. If it does not unlock the lock, start over at step 2.
Once you’ve done this, you can change the programming code to a personalized number. See Changing the Programming Code* on page 11.
WARNING
Locate the default Programming and User Codes on the front of this guide or the back of the Keypad Assembly before beginning! Default Programming and User Codes will be restored. All existing User Codes and current Programming Code will be erased.
CUSTOMER SERVICE CANNOT RETRIEVE LOST DEFAULT CODES! DO NOT RESTORE FACTORY SETTINGS UNLESS YOU CAN LOCATE THE DEFAULT CODES.
FAQ’S
How do I open the door if I do not have my phone?
You can use any of the default codes to open your door.
How do I change the default codes?
You can change the default codes using the instructions in this guide.
How do I change the time on my lock?
You can change the time on your lock using the instructions in this guide.
How do I set up a user code for my lock?
You can set up a user code for your lock using the instructions in this guide.
How do I delete a user code from my lock?
You can delete a user code from your lock using the instructions in this guide.
How do I add an additional user code to my lock?
You can add an additional user code to your lock using the instructions in this guide.
How do I reset my lock back to factory settings?
You can reset your lock back to factory settings using the instructions in this guide.
How do you unlock a Schlage Control lock that has a dead battery?
Touch a new high-quality alkaline 9-volt battery to the contacts below the bolt throw.
Wait for 1 red light and then 3 green lights with 3 beeps.
Present a valid credential.
Rotate the bolt throw away from the door edge.
Replace the batteries
Why is my Schlage Lock not working?
If you run into an issue with your Schlage keypad lock, replace its battery before doing anything else. Issues with dead batteries are common, but replacing them is simple and takes less than a minute — no tools required! What is this? The most common causes of this problem are low battery and old fob batteries.
Does Schlage have lifetime warranty?
Schlage stands behind its products and will continue to do so with a limited lifetime mechanical and finish warranty, a three-year limited electronics warranty and dedicated resources, customer support and innovation
What is Schlage connect?
The Schlage Connect™ Smart Deadbolt combines advanced features with the enhanced security of Z-Wave Plus. It’s easier than ever to connect to your home automation system and control your lock with your voice. Free yourself from the hassles of lost keys, getting locked out, or having to hide away spare keys.
Is Schlage Connect WiFi?
The WiFi adapter is a simple wall plug-in that connects to your home WiFi signal, making it easy for you to set up. Then use the Schlage Home app to pair it with your deadbolt for access anywhere.
