Whirlpool refrigerator error codes
These error code explanations can help you diagnose a problem with your Whirlpool refrigerator. For repair how-to help, visit the PartsDirect repair help section, which includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Search for your model number to find a complete list of replacement parts for your refrigerator.
| Error Code | Condition | DIY Advice |
| d on the refrigerator display | Air damper is stuck | Check/Repair
Unplug the refrigerator and examine the air damper that controls air flow from the freezer compartment to the refrigerator compartment for damage. If the air damper is broken, replace it. How-to helpHow to replace a diffuser in a side-by-side refrigeratorPossible partsAir damper |
| C on the refrigerator display | Refrigerator compartment thermistor (temperature sensor) failure | Check/Repair
Unplug the refrigerator and reconnect the refrigerator thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the refrigerator compartment thermistor. How-to helpHow to replace a refrigerator thermistorPossible partsRefrigerator compartment thermistor |
| C on the freezer display | Freezer compartment thermistor failure | Check/Repair
Unplug the refrigerator and reconnect the freezer thermistor wire harness if loose. Replace the wire harness if damaged. If the wire harness is okay, replace the freezer compartment thermistor. How-to helpHow to replace a refrigerator thermistorPossible partsFreezer compartment thermistor |
| CF on the freezer display | Communication failure between main control board and user interface control | Check/Repair
Unplug the refrigerator and check the wire harness connections on the user interface control and the main control board. Reconnect any loose wires. If the wire harness connections are okay, replace the user interface control. If the problem persists, replace the main control board. How-to helpHow to replace an electronic control board on the back of a refrigeratorPossible partsUser interface control, Main control board |
| 18 degrees F (or -8 degrees C) temperature reading on the freezer display | Over-temperature condition | Check/Repair
Make sure that the refrigerator power cord is plugged into the electrical outlet securely. The over-temperature condition is often caused by a power failure . Press the freezer temperature keypad to reset the freezer temperature display once the freezer cools to its normal temperature. |
