Dyson Cyclone V10
Assembly
Wash the filter unit
Wash the filter unit with cold water at least every month. Ensure that the filter unit is completely dry before refitting.
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IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all tools, accessories, chargers or mains adaptors. TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY:
- This Dyson appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be supervised to ensure that they do not play with the appliance.
- Use only as described in this Dyson Operating Manual. Do not carry out any maintenance other than that shown in this manual, or advised by the Dyson Helpline.
- Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
- Do not handle any part of the plug or appliance with wet hands.
- Do not use with a damaged cord or plug. If the supply cord is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.
- If the appliance is not working as it should, has received a sharp blow, has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
- Contact the Dyson Helpline when service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
- Do not stretch the cable or place the cable under strain. Keep the cable away from heated surfaces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cable.
- Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord. The use of an extension cord is not recommended.
- Do not use to pick up water.
- Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they or their vapours may be present.
- Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
- Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
- Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
- Use only Dyson recommended accessories and replacement parts.
- Do not use without the clear bin and filter in place.
- Unplug when not in use for extended periods and before maintenance or servicing.
- Use extra care when cleaning on stairs.
- Do not install, charge or use this appliance outdoors, in a bathroom or within 3 metres (10 feet) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.
- Use only Dyson specified chargers for charging this Dyson appliance. A charger that is suitable for one type of battery pack may create a risk of fire when used with another battery pack. Use only Dyson batteries: other types of batteries may burst, causing injury to persons, damage and fire.
- FIRE WARNING – Do not place this product on or near a cooker or any other hot surface and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
- Always turn ‘OFF’ the appliance before connecting or disconnecting the motorized brush bar.
- FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire.
- Prevent unintentional starting. Ensure that the switch is in the off-position before connecting to the battery pack, picking up or carrying the appliance. Do not carry the appliance with your finger on the switch or energizing appliance that has the switch on.
- Do not use a battery pack or appliance that is damaged or modified. Damaged or modified batteries may result in fire, explosion or risk of injury.
- Do not expose a battery pack or appliance to fire or excessive temperature. Exposure to fire or temperature above 130°C may cause explosion.
- Follow all charging instructions and do not charge the battery pack or appliance outside of the temperature range specified in the instructions. Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
- Operating temperature range: 3 °C – 40 °C
- Ambient temperature range operating: 3 °C – 40 °C
- Ambient temperature range storage: -20 °C – 60 °C
- Recommended ambient temperature range (charging): 3 °C – 40 °C
- The battery is a sealed unit and under normal circumstances poses no safety concerns. Liquid ejected from the battery may cause irritation or burns. In the unlikely event that liquid leaks from the battery do not touch the liquid and observe the following precautions:
- Skin contact – can cause irritation. Wash with soap and water.
- Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
- Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention.
- Disposal – wear gloves to handle the battery and dispose of immediately, following local ordinances or regulations.
READ AND SAVE THESE INSTRUCTIONS. THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY.
Power mode
Maximum suction for ground in dust and debris (+).
Recharging
Recharging on the dock
Lights during charging
For further diagnostics refer to the ‘Usage’ section.
Lights during use
For further diagnostics refer to the ‘Usage’ section.
Filter and blockage indicator LEDS
Torque drive cleaner head modes
Emptying the clear bin
Lights diagnostics
For further diagnostics refer to the ‘Usage’ section.
Looking for blockages
Wash the filter unit
Wash the filter unit with cold water at least every month. Ensure that the filter unit is completely dry before refitting.
Leave the filter unit to dry completely in a dry environment with good airflow, for a minimum of 24 hours. Check that the filter unit is completely dry.
Torque drive cleaner head: Clearing obstructions
Mini motorized tool: Clearing obstructions
USING YOUR DYSON APPLIANCE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON OPERATING MANUAL BEFORE PROCEEDING. DOCKING STATION INSTALLATION
- Unpack the docking station, plug and installation leaflet.
- Select the location for the docking station and ensure that there is no pipework (gas, water or air), electrical cables, wires or ductwork directly behind the mounting location.
- Follow the instructions on the installation leaflet.
- Click the attachments into place.
- Place the appliance in the docking station.
- Plug in the docking station and turn on to charge.
- Your appliance will need to be fully charged before first use. Dyson recommends the use of protective clothing, eyewear and materials when installing the docking station.
VACUUMING
- Remove the appliance from the docking station.
- Check that the underside of the cleaner head or tool is clean and free from foreign objects that may cause damage.
- Your appliance has a slider control on the cleaner head to adjust the suction. Select the suction required:
MAXIMUM SUCTION FOR GROUND IN DUST AND DEBRIS (+)
- For vacuuming durable floor coverings, hard floors and heavily soiled carpets and rugs.
- Your appliance is pre-set to this level of suction when you take it out of the box.
- Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
SUCTION FOR DUST AND DEBRIS ()
- For vacuuming of lightly soiled carpets, rugs and hard flooring.
- For vacuuming of large debris such as peanuts or rice.
- To switch to this setting, move the suction control slider on top of the cleaner head.
SUCTION FOR DEEP PILE CARPETS AND DELICATE FLOORING (-)
- For vacuuming deep pile carpets or rugs and any flooring on which you may experience greater resistance.
- For vacuuming of lightly soiled floors, including delicate flooring such as vinyl, parquet and lino.
- To switch to this setting, move the suction control slider on top of the cleaner head. Before vacuuming your flooring, rugs and carpets, check the manufacturer’s recommended cleaning instructions.
- The brush bar on the appliance can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.
LIGHTS DIAGNOSTICS
EMPTYING THE CLEAR BIN
- Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
- Ensure that the appliance is disconnected from the charger before emptying the clear bin. Be careful not to pull the ‘ON’ trigger.
- Avoid pulling the ‘ON’ trigger when emptying.
- Remove the wand by pressing the red wand release button and pulling away from the bin.
- To release the dirt:
- Hold the appliance with the bin in a downwards position.
- Firmly push the red bin release button.
- The bin will slide down, cleaning the shroud as it goes.
- The bin base will then open.
- The bin base will not open if the red button is not pushed down fully.
To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully from the bag. Seal the bag tightly, dispose as normal.
CLEANING THE CLEAR BIN (OPTIONAL)
If it is necessary to clean the clear bin:
- Follow the instructions in the ‘Emptying the clear bin’ section.
- Press the red button located on the bin runner to release the bin and slide the bin off the runner.
- Clean the clear bin with a damp cloth only.
- Ensure that the clear bin and seals are completely dry before replacing.
- To refit the clear bin:
- Insert the spine on to the bin runner. Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place. The clear bin is not dishwasher safe and the use of detergents, polishes or air fresheners to clean the clear bin is not recommended as this may damage your appliance.
FILTER AND BLOCKAGE INDICATOR LEDS
Your appliance has two indicator lights that will help alert you that simple maintenance steps are needed.
• The filter indicator will flash intermittently when the filter unit is not fitted correctly. Follow the instructions on how to refit the filter unit in the ‘Washing the filter unit’ section.
• The filter indicator will light continuously when the filter unit needs washing. Follow the instructions on how to wash the filter unit in the ‘Washing the filter unit’ section.
• The blockage Indicator LED will light if there is a blockage. Follow the instructions on how to clear blockages in the ‘Looking for blockages’ section.
WASHABLE PARTS
Your appliance has washable parts, which require regular cleaning. Follow the instructions below.
WASHING THE FILTER UNIT
Check and wash the filter unit, according to the instructions, to maintain performance.
• Remove the filter unit by twisting counterclockwise to the open position. Gently pull away from the appliance.
• Wash the inside of the filter unit first; hold it upright under the cold water tap and agitate using a rotating motion.
• Wash the outside of the filter unit; fill the unit with cold water, place your hand over the open end and shake gently.
• Repeat washing the inside and outside of the filter unit until the water runs clear.
• Gently tap the filter unit to remove any excess water and leave to dry with the open end facing up.
• Leave the filter unit to dry completely for a minimum of 24 hours.
• Check that the filter unit is completely dry.
• To refit, return the filter unit to the open position and twist clockwise until it clicks into place.
The filter unit may require more frequent washing if vacuuming fine dust or using mainly maximum suction. Do not put the filter unit in a dishwasher, washing machine, tumble dryer, oven, microwave or near a naked flame.
BLOCKAGES – AUTOMATIC CUT-OUT
• This appliance is fitted with an automatic cut-out.
• If any part becomes blocked the appliance may automatically cut out.
• This will happen after the motor pulses a number of times (i.e switches on and off in quick succession) and the blockage indicator LED will illuminate.
• Leave to cool down before looking for blockages.
• Ensure that the appliance is disconnected from the charger before looking for blockages. Failure to do so could result in personal injury.
• Clear any blockage before restarting.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there is a blockage. Please follow the instructions below to locate the blockage:
• Ensure that the appliance is disconnected from the charger before looking for blockages. Be careful not to pull the ‘ON’ trigger.
• Do not operate while checking for blockages as doing so could result in personal injury.
• Beware of sharp objects when checking for blockages.
• To check for blockages in the main body of the appliance, remove the clear bin following the instructions in the ‘Cleaning the clear bin’ section and remove the blockage.
• If you cannot clear an obstruction from the cleaner head, you may need to remove the brush bar. Use a coin to unlock the fastener, slide the brush bar out of the cleanerhead and remove the obstruction. Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before operating the appliance.
• This appliance has carbon fibre brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
• Refit all parts securely before using.
• Clearing blockages is not covered by your warranty.
CHARGING AND STORING
• This appliance will switch ‘OFF’ if the battery temperature is below 3°C (37.4°F). This is designed to protect the motor and battery. Do not charge the appliance and then move it to an area with a temperature below 3˚C (37.4°F) for storage purposes.
• To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
• Avoid using the appliance with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
- If the battery needs replacing please contact the Dyson Helpline.
- Use only Dyson chargers for charging this Dyson appliance.
- The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery do not touch the liquid and observe the following precautions:
- Skin contact – can cause irritation. Wash with soap and water.
- Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
- Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention.
- Disposal – wear gloves to handle the battery and dispose of immediately, following local ordinances or regulations.
CAUTION
The battery used in this device may present a risk of fire or chemical burn if mistreated. Do not disassemble, short contacts, heat above 60°C (140°F), or incinerate. Keep away from children. Do not disassemble and do not dispose of in fire.
ONLINE SUPPORT
For online help, general tips, videos and useful information about Dyson. www.dysoncanada.ca/support
DISPOSAL INFORMATION
• Dyson products are made from high grade recyclable materials. Recycle where possible.
• The battery should be removed from the product before disposal.
• Dispose of the battery in accordance with local ordinances or regulations.
• Dispose of the exhausted filter unit in accordance with local ordinances or regulations.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE After registering your free 2 year warranty, your Dyson appliance will be covered for parts and labour for 2 years from the date of purchase, subject to the terms of the warranty. If you have any questions about your Dyson appliance, call the Dyson Helpline with your serial number and details of where/when you bought the appliance. Most questions can be solved over the phone by one of our trained Dyson Helpline staff.
If your Dyson appliance needs service, call the Dyson Helpline so we can discuss the available options. If your Dyson appliance is under warranty, and it is a covered repair, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure that you receive prompt and efficient service, please register as a Dyson appliance owner. There are three ways to do this:
• Online at www.dysoncanada.ca
• Telephone the Dyson Helpline at 1-877-397-6622.
• Complete the enclosed Warranty Form and mail it to us.
This will confirm ownership of your Dyson appliance in the event of an insurance loss, and enable us to contact you if necessary.
2 YEAR PARTS AND LABOUR WARRANTY
TERMS AND CONDITIONS OF THE DYSON 2 YEAR PARTS AND LABOUR WARRANTY
WHAT IS COVERED
- Your Dyson appliance is warrantied against original defects in materials and workmanship for a period of 2 years from the date of purchase, when used for normal domestic purposes in accordance with the Dyson Operating Manual. Please retain your proof of purchase. If you do not have your proof of purchase, your warranty will start 90 days after the date of manufacture, according to Dyson’s records. This warranty provides, at no extra cost to you, all labour and parts necessary to ensure that your appliance is in proper operating condition during the warranty period. The replacement of any part of your appliance under warranty will not extend the period of warranty. Any parts which are returned to Dyson will become the property of Dyson. Please call the Dyson Helpline at 1-877-397-6622 for more information.
- This limited warranty is subject to the following terms:
WHAT IS NOT COVERED
Dyson Canada Limited shall not be liable for costs, damages or repairs incurred as a result of, due to, or from:
- Purchases of appliances from unauthorized dealers.
- Careless operation or handling, misuse, abuse and/or lack of maintenance or use not in accordance with the Dyson Operating Manual.
- Use of the appliance other than for normal domestic purposes within Canada, e.g. for commercial or rental purposes.
- Use of parts not in accordance with the Dyson Operating Manual.
- Use of parts and accessories other than those produced or recommended by Dyson.
- External sources such as weather, electrical outages or power surges.
- Repairs or alterations carried out by unauthorized parties or agents.
- Clearing blockages from your appliance or washing of the filter.
- Normal wear and tear, including normal wearing parts, such as clear bin, filter, tools and power cord (or where external damage or abuse is diagnosed), carpet or floor damage due to use not in accordance with Dyson’s Operating Manual.
- Reduction in battery discharge time due to battery age or use (where applicable).
- Damage as a result of use not in accordance with the rating plate.
- Use of this appliance on rubble, ash, plaster, drywall, liquids, or wet surfaces.
- Additionally, this limited warranty does not apply to any appliance that has had the serial number altered or removed.
WARRANTY LIMITATIONS AND EXCLUSIONS
- Any implied warranties relating to your appliance including but not limited to warranty of merchantability or warranty of fitness for a particular purpose, are limited to the duration of this warranty. This limitation is not allowed by some Provinces and/or Territories and so this limitation may not apply to you.
- Your remedy for breach of this warranty is limited to the warranty service described above.
- Dyson Canada Limited will not be liable for any consequential damages or incidental damages you may incur in connection with the purchase and use of your appliance.
- This limited warranty gives you specific legal rights. You may also have other rights which vary by Province and/ or Territory.
- This limited warranty is not transferable.
- This limited warranty is only available in Canada.
WARRANTY SERVICE
- Please fill out and return the Warranty Form, or register online at www. dysoncanada.ca.
- Before service can take place, the terms of the warranty require that you contact the Dyson Helpline with your model name/number, serial number, date and place of purchase.
- Please keep your purchase receipt in a safe place to ensure that you have this information.
- All work will be coordinated by Dyson Canada Limited or its authorized agents.
- Any replaced defective parts will become property of Dyson.
- Service under this warranty will not extend the period of this warranty.
- If your appliance is not functioning properly, please call the Dyson Helpline at 1-877-397-6622. Most issues can be rectified over the telephone by our trained Dyson Helpline staff.
WHEN REGISTERING YOUR DYSON APPLIANCE:
- You will need to provide us with basic contact information to register your product and enable us to support your warranty.
- When you register, you will have the opportunity to choose whether you would like to receive communications from us. If you opt-in to communications from Dyson, we will send you details of special offers and news of our latest innovations. We never sell your information to third parties and only use information that you share with us as defined by our privacy policies which are available on our website at privacy.dyson.com.
CONFORMITY INFORMATION
CAN ICES-3 (B)/NMB-3(B)
IMPORTANT!
Wash the filter unit
Wash the filter unit with cold water at least every month. Ensure that the filter unit is completely dry before refitting.
DYSON HELPLINE
If you have a question about your Dyson appliance, call the Dyson Helpline with your serial number and details of where and when you purchased the appliance, or contact us via the Dyson website.
DYSON CONTACT DETAILS
Wesbite: www.dysoncanada.ca
Dyson Helpline: 1-877-397-6622. Monday – Friday 8am – 7pm (EST). Saturday 9am – 5pm (EST). Closed Sundays and civic holidays.Note your serial number for future reference.
Note your serial number for future reference. Your serial number can be found on your rating plate which is on the base of the appliance. This illustration is for example purposes only. www.dysoncanada.ca
