Arris / Motorola SBG6580 Wifi Modem Manual

Details


Modem Information There are two versions of the SBG6580 available. The Arris N300 is a Dual Band Switched WiFi modem. The Motorola N600 is a Dual Band WiFi modem. 8×4 channel bonding with speeds of up to 150 Mbps on a wired connection. Cox recommends a DOCSIS 3.1 modem or gateway	Highest Service Level Preferred 150

There are two versions of the SBG6580 available.

8×4 channel bonding with speeds of up to 150 Mbps on a wired connection.

Cox recommends a DOCSIS 3.1 modem or gateway

Preferred 150


Front View Click to enlarge.		The highest service level is based on wired connectivity speeds. After the cable modem is successfully registered on the network, the POWER, RECEIVE, SEND, and ONLINE indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The ARRIS / Surfboard SBG6580 has the following ports available on the back of the modem. ETHERNET – Provides internet access to a single device. Only one port is active at a time. USB – Connects to selected client devices RESET – Used to reset the gateway CABLE – Connects to the cable wall outlet POWER – Connects the gateway to the power adapter

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

Modem lights

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
POWER	Solid Green	None
POWER	Off	No power – Verify power supply connections and electrical outlet, then make sure the outlet is not connected to a switch.
RECEIVE	Solid Green	None – downstream channel connected
	Solid Blue	None – downstream channel connected with bonded channels
	Flashing	Searching for a downstream channel connection – Verify all cable connections and try resetting the modem.
	Off	Modem off-line – Verify all cable connections and try resetting the modem.
SEND	Solid Green	None – upstream channel connected
	Solid Blue	None – upstream channel connected with bonded channels
	Flashing	Searching for an upstream channel connection – Verify all cable connections and try resetting the modem.
	Off	Modem off-line – Verify all cable connections and try resetting the modem.
ONLINE	Solid Green	None – connected to the Internet.
	Flashing	None – scanning for configuration parameters
	Off	No connection – Verify all cable connections and try resetting the modem.
WIRELESS	Flashing Green	None – actively scanning (show network traffic)
	Flashing Amber	None – successfully paired when the icon is Green, WPS pairing in progress
	Off	None – no wireless devices connected