ARRIS / Motorola SBV5220 Internet and telephone Modem Manual

Modem Information

Internet and Telephone Modem

DOCSIS 2.0 with speeds of up to 25 Mbps on a wired connection.

Cox recommends a DOCSIS 3.1 modem or gateway

What does this mean?

Highest Service Level

Starter

Front View

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• A single computer equipped with a Universal Serial Bus (USB) port directly to the USB port on the SBV5220 Internet and Telephone modem.
• A single computer equipped with an Ethernet adapter directly to the Ethernet port on the SBV5220 Internet and Telephone modem.

Back View

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• Tel 1 and Tel 2 (Telephone Ports 1 and 2) – Provide connections for two telephone lines.
• POWER – Provides AC power to the VoIP cable modem.
• ETHERNET – Provides the connection to Ethernet equipped computers using a cable terminated with an RJ-45 connector.
• USB – Provides the connection to USB equipped computers.
• Reset – If you experience a problem, you can push this recessed button to reset the VoIP cable modem. Resetting may take some time (5 to 30 minutes) because the VoIP cable modem must find and lock on the appropriate communications channels.
• CABLE – Provides the connection to the coaxial cable (coax) outlet.

MAC Address

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• HFC Mac – Use this MAC address to provision the Cable Modem section.
• MTA Mac – Use this MAC address to provision the Telephony section.

MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.