ARRIS / Motorola WBM760 Manual

Details


Modem Information DOCSIS 3.0 Cable Modem 4×4 channel bonding with speeds of up to 50 Mbps on a wired connection Cox recommends a DOCSIS 3.1 modem or gateway What does this mean?	Highest Service Level Essential

DOCSIS 3.0 Cable Modem

4×4 channel bonding with speeds of up to 50 Mbps on a wired connection

Cox recommends a DOCSIS 3.1 modem or gateway

What does this mean?

Essential


Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power, DS, US, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational.

Back View Click to enlarge.		The ARRIS / Surfboard WBM760 has the following ports available on the back of the modem. RESET – Resets the device ETHERNET – Connects to the Ethernet port on your computer or home network USB – Connects to the USB port on your computer CABLE – Connects to the cable wall outlet POWER – Connects the cable modem to the power adapter

MAC Address Click to enlarge.		MAC addresses are written as 12 digits containing both letters and numbers (0-9, A-F). A MAC address is unique. The first six characters of the MAC address are unique to the manufacturer of the device.

The lights indicate the current status of your modem. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	Solid	None
Power	Off	No power. Verify power supply connections and electrical outlet. Also make sure the outlet is not connected to a switch.
DS	Solid Green or Yellow	None – connected to the internet.
	Flashing	No connectivity to the internet. Verify all cable connections try resetting the modem.
	Off	No power. Verify all cable connections try resetting the modem.
US	Solid Green or Yellow	None. Connected to the internet.
	Flashing	No connectivity to the internet. Verify all cable connections try resetting the modem.
	Off	No power. Verify all cable connections try resetting the modem.
Online	Solid Green	None. Internet available.
Online	Off	Internet not available. Verify all cable connections try resetting the modem.
Link	Solid Green or Yellow	None. Successfully found the computer through an Ethernet connection or USB connection
	Flashing	None – computer activity detected.
	Off	No Ethernet or USB connection found. Verify all cable connections try resetting the modem.