AUKEY EP-T27 Sound stream Bluetooth Headphone
Thank you for purchasing the AUKEY EP-T27 True Wireless Earbuds. Please read this user manual carefully and keep it for future reference. If you need any assistance, please contact our support team with your product model number and Amazon order number.
Package Contents
True Wireless Earbuds
Charging Case
Three Pairs of Ear-Tips (S/M/L}
USB-A to C Cable
User Manual
Quick Start Guide
Warranty Card
Product Diagram
Specifications
Earbuds
| Model | EP-127 |
| Techno logy | HSP, HFP, A2DP, AVRCP, aptX, AAC |
| Driver (each channel) | 1 x 6mm / 0.24″ speaker driver |
| Sensitivity | 90dB ±3dB SPL {at l kHz/1mW) |
| Frequency Range | 20Hz- 20kHz |
| Impedance | 16ohm±l5% |
| Microphone Type | MEMS (microphone chip} |
| Microphone Sensitivity | -42dB ±3dB (at l kHz ref l V /Pa) |
| Microphone Frequency Range | l OOHz – 1OkHz |
| Charging Time | :S:40 minutes |
| Battery Life | 5 hours |
| Battery Type | Li-polymer (2 x 50mAh) |
| Operating Range | tom I 33ft |
| IP Rating | IPX7 |
| Weight | lg/ 0.25az {pair) |
Charging Case
| Charging Input | DCSV |
| Charging Time | 2 hours |
| Battery Type | Li-polymer (380mAh) |
| Number of Earbuds Recharges | 4 times (pa ir) |
| Weigh t | 28g / 0.99oz |
Getting Started
Charging
Fully charge the charging case before first use. To charge, connect the case to a USB charger or charging port with the included USB-A to C cable. When the charging indicator light on the outside of the case is blue, the case is fully charged. Charging takes around 2 hours, and after being fully charged, the case can fully charge the earbuds 4 times. The earbuds should be stored in the case when not in use.
Turning On / Off
| Turn On | Open the lid of the charging case or touch and hold on the touch-sensitive panels on both earbuds fo r 4 seconds when they are turned off |
| Turn Off | Return both earbuds to the charging case and close the lid or touch and hold on the touch-sensitive panels on both earbuds for 6 seconds when they are turned on |
Pairing
Starting with the earbuds in the case:
- Open the lid of the charging case. Both earbuds will tum on automatically and connect with each other
- Turn on the pairing function on the device you want to pair with the earbuds
- From the list of available devices, find and select “AUKEY EP-T27 L or AUKEY EP-T27 R”
- If there is a pop-up asking you to confirm the connection, tap “Pair”
Note
Some devices don’t follow the Qualcomm True Wireless Master-Slave pairing protocol and may display a message that “The connection was not successful.” However, this won’t affect the use
Regular Use After Pairing
Once the earbuds are successfully paired with your device, they can be switched on and off as follows:
- Open the lid of the charging case, and both earbuds will tum on and connect with each other automatically
- To power off, put the earbuds back in the charging case and close the lid, and they will begin charging
Using the Left/Right Earbud Only
Starting with the earbuds in the case:
- Take the left/right earbud out
- Turn on the pairing function on the device you want to pair with the earbud
- From the list of available devices, find and select “AU KEY EP-T27 L” or “AUKEY EP-T27 R”
Notes
- When you tum on the earbuds, they will automatically reconnect to the last-paired device or enter pairing mode if no paired device is found
- In pairing mode, the earbuds will automatically turn off after 5 minutes if no devices are paired
- If one of the earbuds has no sound output, put both earbuds back into the charging case and close the lid, then follow the steps to clear the previous pairing list to reset
- The wireless operating range is 1 Om (33ft). If you exceed this range, the earbuds will disconnect from your paired device. The connection will be re-established if you re-enter the wireless range within 2 minutes
Clearing the Pairing List
Starting with the earbuds in the case:
- Take both earbuds out of the charging case, and the earbuds will turn on. Touch and hold on the touch-sensitive panels on both earbuds for 6 seconds to tum them back off
- Touch and hold on the touch-sensitive panels on both earbuds for l O seconds. The earbuds will turn on, clear their pairing list, and then enter pairing mode
Controls and LED Indicators
Streaming Audio
Once paired, you can wirelessly stream audio from your device to the earbud s. Music will automatically pause when you receive an incoming phone call and resume once the call has ended.
| Play or pause | Tap the touch -sensitive panel on either earbud |
| Skip to next track | Double-tap the touch-sensitive panel on right earbud |
| Skip to previous track | Double-tap the touch senaitieve panel on left earbud |
Taking Calls
| Answer or end a call | Double-tap the touch-sensitive panel an either earbud ta answer or end a call |
| Use Siri or other voice assistants | While your device is connected, triple-tap the touch-sensitive panel on either earbud |
| LED Charging Indicator (Earbuds) | Status |
| Red | Earbuds charging |
| Blue | Earbuds fully charged |
| LED Charging Indicator (Case) | Status |
| Red | Case charging |
| Blue | Case fully charged |
| Blue | 30%-100% |
| Red | :$30% |
FAQ
The earbuds are on, but not connecting to my device.
For the earbuds and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the Pairing section of this manual.
I’ve connected the earbuds with my smartphone but can’t hear any sound.
Double-check the volume level on your smartphone and the earbud s. Some smartphones require you to set up the earbuds as on audio output device before the audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP profile
The sound isn’t very clear or the caller can’t hear my voice clearly
Adjust the volume on your smartphone and the earbud s. Try moving closer to your smartphone to rule out the possibility of interference or wireless range-related issues.
What’s the wireless range of the earbuds?
The maximum range is /Om (33ft). However, the actual range depends on environmental fac tors. For optimal performance, keep your device connected within a range of roughly 4m to 8m and make sure that there are no major obstacles {like reinforced steel walls) between the earbuds and your device .
The earbuds won’t turn on
Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address given in Warranty & Customer SUPP rt.
I put the earbuds back in the charging ca se , but the earbuds are still connected
The charging case is probably out of power r. Try charging it.
Product Care and Use
- Keep away from liquids and extreme heat
- Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss
Warranty and Customer Support
For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number
mason US orders: [email protected]
Amazon EU orders: [email protected]
Amazon CA orders: [email protected]
Amazon JP orders: [email protected]
*Please note. AUKEY can on lee provide after sales se vice for products purchased direct lee for m AUKEY. If you have purchased from a different seller. please contact them directly for service or warranty issues
CE Statement
Mox RF power level:
BT classic (2402-2480MHz): 2.1dBm
RF exposure assessment hos been performed to prove that this unit will not generate the harmful EM emission above the reference level as specified in EC Council Recommendation (1999/519/EC).
CAUTIO N: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Excessive sound pressure from earphones and headphones can cause hearing loss
Hereby, Aukey Technology Co ., lt d. declares that the radio equipment type (True Wireless Earbuds, EP-T27) is in compliance with Directive 2014/53/EU.
Notice: Th is device may be used in each member st ate of the EU.
