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Common Problems with Solutions
If only one earbud is functioning:
Simply insert the earbuds back into the case and take them out or perform the
Factory Reset.
If earbuds are not in scan mode:
Simply insert the earbuds back into the case and take them out or perform the Factory Reset.
Specifications
Bluetooth Version | V5.0 |
Driver Size | 13mm |
SNR | 90dB |
Music Playtime | Up to 3 Hours (Up to 12H with Case) |
Talk Time | Up to 3 Hours |
Standby Time | 100 Hours |
Transmission Range | 10m |
THD | <5% |
Bluetooth Profile | HSP, HFP, A2DP, AVRCP |
Frequency | 20Hz-20000Hz |
Battery Earbuds | 40mAh x2 |
Battery Charging Case | 650mAh |
Charging Time | 2 Hours |
Troubleshooting
Potential Problem | Solution |
If one earbud is not working | Perform the Factory Reset |
If earbuds are not in connection/ scan mode | Perform the Factory Reset |
If earbuds disconnect during phone call | Charge the earbuds or perform the Factory Reset |
If there are other exceptions in usage | Place the earbuds back into the charging case and try using them gain or perform the Factory Reset |
Warning
- Please follow the instructions to operate
- Please charge the ear-buds with input power below 5V/2A in order to protect the battery
- Please don’t use the ear-buds in extreme temperatures
- lease don’t use the product near water
- Please keep the product away from heat sources, as the heat may damage it
- Don’t jam the ports such as charger port, LED port, etc.
- It is recommended to utilize the product below the maximum volume in order to protect hearing and extend the ear-buds’ service life.
- Never disassemble or modify the device to avoid any permanent damage or danger
- Do not use the device during a thunderstorm to avoid irregular function or risk of electric shock
- Don’t use harsh chemicals to clean the device
Advisable: The earbuds start at a 100% volume and it may need to be reduced when the earbuds are switched on at first. This can be done by using the volume control on the phone/ media device.
Charging norms & Precautionary Guidelines: | |
1) Charger/Brick/Adapter
1) Cable/Wire |
: 5V/2A : Standard Cable (35 Strands @0.10mm diameter/strand) |
Any other accessory can be paired up with the product as long as the speci‑cations are as per above norms. |