DYNEX DX-DTVMFP23 TV Wall Mount Installation Guide
SAFETY INFORMATION INSTRUCTIONS
CAUTION: Do not use this product for any purpose not explicitly specified by Dynex.
- Improper installation may cause property damage or personal injury. If you do not understand these directions, or have doubts about the safety of the installation, contact Customer Service or call a qualified contractor. Dynex is not responsible for damage or injury caused by incorrect installation or use.
- The weight of your TV must not exceed 120 lbs. (55 kg). The wall must be capable of supporting five times the weight of your TV and wall mount combined.
- This product contains small items that could be a choking hazard if swallowed. Keep these items away from young children!
SAVE THESE INSTRUCTIONS
- Supports TVs 37″– 75″ and up to 120 lbs (55 kg)
- Low-profile design is lighter for easier installation
- Compatible with VESA patterns from 200 × 200 up to 600 × 400 with all common sizes in between
- Sturdy steel construction for years of dependable use
- Full assortment of mounting hardware included for a wide range of TVs
VESA TV screw hole patterns
Your wall mount works with the following VESA TV screw hole patterns:
| 200 × 200 mm (7.9 × 7.9″) | 400 × 300 mm (15.7 × 11.8″) |
| 300 × 200 mm (11.8 × 7.9″) | 400 × 400 mm (15.7 × 15.7″) |
| 300 × 300 mm (11.8 × 11.8″) | 500 × 400 mm (19.7 × 15.7″) |
| 400 × 200 mm (15.7 × 7.9″) | 600 × 400 mm (23.6 × 15.7″) |
Dimensions
Tools needed
You will need the following tools to assemble your new TV wall mount:
Package contents
Make sure that you have all the parts and hardware necessary to assemble your new TV wall mount.
Parts
TV Hardware Bag
| LABEL | HARDWARE | QTY. | LABEL | HARDWARE | QTY. | |
| E | 
M4 × 12 mm screw |
4 | L | 
M8 × 16 mm screw |
4 | |
| F | 
M4 × 35 mm screw |
4 | M | 
M8 × 20 mm screw |
4 | |
| G | 
M4 washer |
8 | N | 
M8 × 36 mm screw |
4 | |
| H | 
M6/M8 washer |
4 | O | 
Lag bolt washer |
4 | |
| I | 
Universal spacer |
4 | P | 
5/16″ × 23/4″ lag bolt |
4 | |
| J | 
M6 × 12 mm screw |
4 | Q | 
Concrete anchor |
4 | |
| K | 
M6 × 35 mm screw |
4 | 
Magnetic removable level |
1 | ||
Installation instructions
STEP 1- Determine whether your TV has a flat, irregular, or obstructed back
- Carefully place your TV screen face-down on a cushioned, clean surface to protect the screen from damages and scratches.
- If your TV has a table-top stand attached, remove the stand. See the documentation that came with your TV for instructions.
- Lay the TV brackets, oriented vertically, on the back of your TV.
- Align the screw holes in the TV brackets with the mounting screw holes on your TV.
- Identify which type of back your TV has:
Flat back: The brackets lay flush against the back of your TV and do not block any jacks. You do not need spacers when assembling the wall mount.
Obstructed back: The brackets block one or more of the jacks on the back of your TV. You need spacers when assembling the wall mount.
Irregularly-shaped back: There is a gap between a bracket and some part of the back of your TV. You need spacers when assembling the wall mount.
- Remove the TV brackets.
STEP 2 – Select screws, washers, and spacers
1 Select the hardware for your TV (screws, washers, and spacers). A limited number of TVs come with mounting hardware included. (If there are screws that came with your TV, they are almost always in the holes on the back of your TV.) If you don’t know the correct length of the mounting screws your TV requires, test various sizes by hand-threading the screws.
Select one of the following types of screws: For a TV with a flat back:
- M4 × 12 mm screws (E)
- M6 × 12 mm screws (J)
- M8 × 16 mm screws (L)
- M8 × 20 mm screws (M)
For a TV with an irregular/obstructed back:
- M4 × 35 mm screws (F)
- M6 × 35 mm screws (K)
- M8 × 36 mm screws (N)
If you use M4 screws, select the M4 washer (G) or if you use M6 or M8 screws, select the M6/M8 washer (H). For an irregular or obstructed TV back, also use the spacers (I).
CAUTION: To avoid potential personal injuries and property damage, make sure that there are adequate threads to secure the brackets to your TV. If you encounter resistance, stop immediately and contact customer service. Use the shortest screw and spacer combination to accommodate your TV. Using hardware that is too long may damage your TV. However, using a
screw that is too short may cause your TV to fall from the mount.
2 Remove the screws from the holes in the back of your TV.
STEP
You’ll need
- Fit the plastic covers (D) over the ends of the wall plate (A).
- For a flat back TV, go to STEP 4 – Option 1: Attach hardware to a flat back TV on page 10.
-OR-
For an irregular or obstructed back, go to STEP 4 – Option 2: Attach hardware to an irregular or obstructed back TV on page 12.
STEP 4 – Option 1: Attach hardware to a flat back TV
You’ll need
Note: If you plan to use a 5° tilt with a larger TV (42”+), we suggest using spacers with the mounting brackets so that the bottom of your TV does not touch the wall.
- Align the left and right TV brackets (B and C) with the screw holes on the back of your TV. Make sure that the brackets are level.
- Install washers (G or H), and screws (E, J, L, or M) into the holes in the back of your TV.
- Tighten the screws until they are snug against the TV brackets. Do not over tighten.
STEP 4 – Option 2: Attach hardware to an irregular or obstructed back TV
You’ll need
- Place spacers (I) over the screw holes on the back of your TV.
- Align the left and right TV brackets (B and C) with the screw holes on the back of your TV. Make sure that the brackets are level.
- If you are using M4 washers (G), place them between the spacers and TV brackets and over the holes in the TV brackets. If you are using M6/M8 washers (H), place them over the holes in the TV brackets. Insert screws (F, K, or N) through the washers, TV brackets, and spacers.
- Tighten the screws until they are snug against the TV brackets. Do not over tighten.
STEP 5 – Determine wall-mount location
You’ll need
Notes:
- For more detailed information on determining where to drill your holes, visit our online height-finder at: http://mf1.bestbuy.selectionassistant.com/index.php/heightfinder
- Your TV should be high enough so your eyes are level with the middle of the screen. This is normally 40 to 60 in. from the ground.
The center of your TV will be offset .8 in. lower than the center of the wall plate on the wall-mount. Before you drill holes in the wall:
- Measure the distance from the bottom of your TV to the center point halfway between the top and bottom mounting holes on the back of your TV. This is measurement a.The center of your TV will be offset .8 in. lower than the center of the wall plate on the wall-mount. Before you drill holes in the wall:
- Measure the distance from the floor to where you want the bottom of your TV to be placed on the wall. Keep in mind that the bottom of your TV should be placed above any furniture (such as entertainment centers or TV stands). Your TV should also be above items placed on top of the furniture (like a Blu-ray player or cable box). This measurement is b.
- Add a + b. The total measurement is the height where you want the center of the wall plate to be on the wall.
- Use a pencil to mark this spot on the wall.
You’ll need
Note: Any drywall covering the wall must not exceed 5/8 in. (16 mm).
- Locate the studs. Verify the centers of the studs with an edge-to-edge stud finder.
- Align the wall plate (A) at the height you determined in the previous step, make sure that it is level, then use a pencil to mark the lag bolt hole locations (4) on the stud centers. Remove the wall plate (A).
- Drill pilot holes to a depth of 2 in. (50 mm) using a 3/16 in. (5 mm) diameter drill bit.
- Minimum wood stud size: common 2 x 4 in. (51 x 102 mm) nominal 11/2 x 31/2 in. (38 x 89 mm).
- Minimum spacing between horizontal fasteners cannot be less than 16 in. (40 cm)
- Align the wall plate (A) with the pilot holes, insert the lag bolts (P) through the lag bolt washers (O), then through the holes in the wall plate. Tighten the lag bolts only until they are firm against the wall plate.
CAUTION: Avoid potential injuries or property damage! DO NOT over-tighten the lag bolts (P).
STEP 6 – Option 2: Install on a solid concrete or concrete block wall
You’ll need
CAUTION: To prevent property damage or personal injury, never drill into mortar between blocks. Mount the wall plate directly onto the concrete surface.
- Align the wall plate (A) at the height you determined in the previous step, make sure that it is level, then use a pencil to mark the lag bolt hole locations (4). Remove the wall plate (A).
- Drill pilot holes to a depth of 2.36 in. (60 mm) using a 3/8 in. (10 mm) diameter masonry drill bit.
- Minimum solid concrete thickness: 8 in. (203mm).
- Minimum concrete block size: 8 x 8 x 16 in. (203 x 203 x 406 mm).
- The minimum distance between the top two fasteners cannot be less than 16 in. (40 cm)
- Insert the concrete wall anchors (Q) into the pilot holes and use a hammer to make sure the anchors are flush with the concrete surface.
- Align the wall plate (A) with the anchors, insert the lag bolts (P) through the lag bolt washers (O), then through the holes in the wall plate. Tighten the lag bolts only until they are firm against the wall plate.
CAUTION: Avoid potential injuries or property damage! DO NOT over-tighten the lag bolts (P).
STEP 7 – Mount your TV to the wall plate
- Place the TV brackets (B and C) into the slotted flanges of the wall plate (A).
- Push the bottom of your TV toward the wall until the spring self-locking system clicks into place.
- Press the brackets after you mount your TV to the wall plate to lock the assembly to the wall plate.
If you ever need to remove your TV from the wall plate
- Grasp your TV by the bottom edge, then pull down on the locking cords and pull the bottom of your TV out from the wall.
- Release the locking cords and lift the top of your TV from the wall bracket.
ONE-YEAR LIMITED WARRANTY
Definitions:
The Distributor* of Dynex branded products warrants to you, the original purchaser of this new Dynex-branded product (“Product”), that the Product shall be free of defects in the original manufacturer of the material or workmanship for a period of one (1) year from the date of your purchase of the Product (“Warranty Period”).
For this warranty to apply, your Product must be purchased in the United States or Canada from a Best Buy branded retail store or online at www.bestbuy.com or www.bestbuy.ca and is packaged with this warranty statement.
How long does the coverage last?
The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product.
What does this warranty cover?
During the Warranty Period, if the original manufacture of the material or workmanship of the Product is determined to be defective by an authorized Dynex repair center or store personnel, Dynex will (at its sole option): (1) repair the Product with new or rebuilt parts; or (2) replace the Product at no charge with new or rebuilt comparable products or parts. Products and parts replaced under this warranty become the property of Dynex and are not returned to you. If service of Products or parts are required after the Warranty Period expires, you must pay all labor and parts charges. This warranty lasts as long as you own your Dynex Product during the Warranty Period. Warranty coverage terminates if you sell or otherwise transfer the Product.
How to obtain warranty service?
If you purchased the Product at a Best Buy retail store location or from a Best Buy online website (www.bestbuy.com or www.bestbuy.ca), please take your original receipt and the Product to any Best Buy store. Make sure that you place the Product in its original packaging or packaging that provides the same amount of protection as the original packaging.
To obtain warranty service, in the United States and Canada call 1-800-305-2204. Call agents may diagnose and correct the issue over the phone.
Where is the warranty valid?
This warranty is valid only in the United States and Canada at Best Buy branded retail stores or websites to the original purchaser of the product in the country where the original purchase was made.
What does the warranty not cover?
This warranty does not cover:
- Customer instruction/education
- Installation
- Set up adjustments
- Cosmetic damage
- Damage due to weather, lightning, and other acts of God, such as power surges
- Accidental damage
- Misuse
- Abuse
- Negligence
- Commercial purposes/use, including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex, or otherwise used in a place of other than a private home.
- Modification of any part of the Product, including the antenna
- Display panel damaged by static (non-moving) images applied for lengthy periods (burn-in).
- Damage due to incorrect operation or maintenance
- Connection to an incorrect voltage or power supply
- Attempted repair by any person not authorized by Dynex to service the Product• Products sold “as is” or “with all faults”
- Consumable s, including but not limited to batteries (i.e. AA, AAA, C etc.)
- Products where the factory applied serial number has been altered or removed
- Loss or Theft of this product or any part of the product
- Display panels containing up to three (3) pixel failures (dots that are dark or incorrectly illuminated) grouped in an area smaller than one tenth (1/10) of the display size or up to five (5) pixel failures throughout the display. (Pixel based displays may contain a limited number of pixels that may not function normally.)
- Failures or Damage caused by any contact including but not limited to liquids, gels or pastes.
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. DYNEX SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. DYNEX PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. Contact Dynex: 1-800-305-2204 www.dynexproducts.com DYNEX is a trademark of Best Buy and its affiliated companies *Distributed by Best Buy Purchasing, LLC 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2019 Best Buy. All rights reserved
For product inquiries, please contact us with the information below:
1-800-305-2204 www.dynexproducts.com
