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Dyson SV18 Digital Slim appliance Manual

Dyson SV18 Digital Slim appliance Manual Image

Dyson SV18 Digital Slim appliance


When using an electrical appliance, basic precautions should always be followed, including the following:


These warnings apply to the appliance, and also where applicable, to all tools, batteries, accessories, chargers or mains adaptors.


  1. The appliance is not intended for use by persons (including children) with reduced physical, sensor y or mental capabilities, or lack of experience and knowledge, unless they have been given super vision or instruction concerning use of the appliance by a person responsible for their safety.
  2. Do not allow to be used as a toy. Close attention is necessary when used by or near children. Children should be super vised to ensure that they do not play with the appliance.
  3. Use only as described in the Dyson User manual. Do not carry out any maintenance other than that shown in the manual, or advised by the Dyson Helpline.
  4. Suitable for dry locations ONLY. Do not use outdoors or on wet sur faces.
  5. Do not handle any par t of the charger or appliance with wet hands.
  6. Do not use with a damaged cable or plug. If the supply cable is damaged it must be replaced by Dyson, its service agent or similarly qualified persons in order to avoid a hazard.
  7. If the appliance is not working as it should, if it has received a sharp blow, if it has been dropped, damaged, left outdoors, or dropped into water, do not use and contact the Dyson Helpline.
  8. Contact the Dyson Helpline when a service or repair is required. Do not disassemble the appliance as incorrect reassembly may result in an electric shock or fire.
  9. Do not stretch the cable or place the cable under strain. Keep the cable away from heated sur faces. Do not close a door on the cable, or pull the cable around sharp edges or corners. Arrange the cable away from traffic areas and where it will not be stepped on or tripped over. Do not run over the cable.
  10. Do not use to pick up water.
  11. Do not use to pick up flammable or combustible liquids, such as petrol, or use in areas where they or their vapours may be present.
  12. Do not pick up any thing that is burning or smoking, such as cigarettes, matches, or hot ashes.
  13. Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts, such as the brush bar. Do not point the hose, wand or tools at your eyes or ears or put them in your mouth.
  14. Do not put any objects into openings. Do not use with any openings blocked; keep free of dust, lint, hair and any thing that may reduce air flow.
  15. Use only Dyson recommended accessories and replacement parts.
  16. Do not use without the clear bin and filter(s) in place.
  17. Unplug the charger when not in use for ex tended periods of time.
  18. Unplug the charger and disconnect the batter y pack from the appliance before carrying out any cleaning or user maintenance.
  19. Use extra care when cleaning on stairs.
  20. To prevent unintentional star ting, be careful to keep your hands and fingers away from the power trigger until you are ready to begin vacuuming, especially when picking up or carrying the appliance. Carrying the appliance with your finger on the power trigger invites accidents.
  21. Do not install, charge or use this appliance outdoors, in a bathroom or within 3 meters (10 feet) of a pool. Do not use on wet sur faces and do not expose to moisture, rain or snow.
  22. Use only Dyson charger Par t Number 31120 0 for charging this Dyson appliance and only use the batteries, Par t Number 398857- 01. Only use genuine Dyson batteries as other types may explode, causing injury and damage.
  23. When removing or replacing a motorised brush bar, be careful not to pull the power trigger until the cleaner head has been reassembled.
  24. Disconnect the battery from the appliance before storing for ex tended periods of time.
  25. When the battery is not in use, keep it away from other metal objects, like paper clips, coins, keys, nails, screws or other small metal objects, that can make a connection from one terminal to another. Shor ting the battery terminals together may cause burns or a fire.
  26. Do not use a battery or appliance that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behaviour resulting in fire, explosion or risk of injury. The battery used in this appliance may present a risk of fire or chemical burn if mistreated. Do not place the appliance on or near a cooker or any other hot sur face and do not disassemble or short-circuit the battery ‘s supply terminals. Do not expose the battery or appliance to fire or excessive temperatures. Exposure to fire or temperatures above 60 °C (140 ° F) may cause explosion.
  27. Exhausted or damaged batteries should be removed from the appliance before it is discarded. When removing the battery, the appliance must be powered of f. Safely dispose of the battery in accordance with local ordinances or regulations.
  28. The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the batter y, do not touch the liquid as it may cause irritation or burns, and observe the following precautions:
    • Skin contact – can cause irritation. Wash with soap and water.
    • Inhalation – can cause respirator y irritation. Expose to fresh air and seek medical advice.
    • Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. S eek medical attention.
    • Disposal – wear gloves to handle the battery and dispose of immediately, following local ordinances or regulations
  29. Follow all charging and battery instructions and refer to the ‘Changing your battery ‘ section on how to change the battery. Do not charge the battery or the appliance outside of the temperature range specified below. Charging improperly or at a temperature outside of the specified range may damage the battery and increase the risk of fire. To ensure maximum battery life, Dyson recommends the following:
    When not in use the appliance should be stored at room temperature. Recommended range: 18 °C (64° F) to 28 °C (82 ° F).
    The ambient temperature range for operation and charging should be 10 °C (50 ° F) to 30 °C (86° F).
  30. Any servicing must be per formed by Dyson or an authorised service agent using only genuine Dyson replacement parts. This will ensure that the safety of the appliance is maintained. Do not modify or at tempt to repair the appliance.
  31. FIRE WARNING – Do not place this appliance on or near a cooker or any other hot sur face and do not incinerate this appliance even if it is severely damaged. The battery might catch fire or explode.
  32. FIRE WARNING – Do not apply any fragrance or scented product to the filter(s) of this appliance. The chemicals in such products are known to be flammable and can cause the appliance to catch fire.

Additional information

Charging and storing

  • This machine will switch off if the battery temperature is below 10 °C (50°F ). This is designed to protect the motor and battery. Do not charge the machine and then move it to an area with a temperature below 10°C (50°F ) for storage purposes.
  • To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes .
  • Avoid using the machine with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.

Battery safety instructions

  • If the battery needs replacing, use only Dyson batteries Port Number  398857-01.
  • Use only the Dyson charger Part Number 311200 for charging this Dyson machine.

The battery used in this machine may present a risk of fire or chemical burn if mistreated.
Do not short contacts, heat above 60°C {140°F), or incinerate. Keep away from children.
Do not disassemble and do not dispose of in fire.

Changing your battery
Where you hove additional batteries, we recommend that you alternate the batteries to maintain even performance.

To remove a battery
Hold your hand under the battery to support it.
Press the battery release button and slide the battery off the handle.
Place the battery on charge.

To install a battery
Slide the battery onto the handle until it clicks securely in place.

Disposal information

  • Dyson products ore made from high grade recyclable materials. Recycle where possible.
    The battery should be removed from the machine before disposal.
    When removing the battery, ensure the machine is powered off.
  • Safely dispose of or recycle the battery in accordance with local ordinances or regulations.
  • Dispose of the exhausted filter unit in accordance with local ordinances or regulations.

Dyson customer care

Thank you for choosing to buy o Dyson machine After registering your two years guarantee, your Dyson machine will be covered for ports and labour (excluding filters) for two years from the date of purchase, subject to the terms of the guarantee.
However, indispensable legal rights of the final consumer under applicable notional legislation governing the sale of consumer goods ore not affected by the terms of the guarantee. If you have any queries regarding your Dyson machine, visit www.dyson.com/support for online help, general tips and useful information about Dyson.
Alternatively, you con call the Dyson Helpline with your serial number and details of where and when you bought the machine.
If your Dyson machine needs o repair, call the Dyson Helpline so we con discuss the available options. If your Dyson machine is under guarantee, and the repair is covered, it will be repaired at no cost.

Limited 2-year guarantee

Terms and conditions of the Dyson 2-yeor limited guarantee

What is covered

  • The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is found to be defective due to faulty materials, workmanship or-function within two years of purchase or delivery (if any port is no longer available or out of manufacture, Dyson will replace it with a functional replacement port).
  • This guarantee will only be valid if the machine is used in the country in which it was sold.

What is not covered

Dyson does not guarantee the repair or replacement of a machine where a defect is the result of:

  • Accidental damage, faults caused by negligent use or care, misuse, neglect, careless operation or hand ling of the machine which is not in accordance with the Dyson User manual.
  • Use of the machine for anything other than normo I domestic household purposes.
  • Use of ports not assembled or installed in occorda nee with the instructions of Dyson.
  • Use of parts and accessories which are not genuine Dyson components.
  • Faulty installation (except where installed by Dyson).
  • Repairs or alterations carried out by parties other than Dyson or its authorised agents.
  • Blockages – refer lo the Dyson User manual for details on how to look for and clear blockages.
  • Normal wear and tear (e.g. fuse, brush bar etc.).
  • Use of the machine on rubble, ash, plaster.
  • Reduction in battery discharge time due lo battery age or use (where applicable).
    If you ore in any doubt as to what is covered by your guarantee, please contact Dyson.

Summary of cover

  • The guarantee becomes effective from the dote of purchase {or the dote of delivery if this is later).
  • You must provide proof of (both the original and a ny subsequent} purchase/ delivery before any work con be carried out on your Dyson machine. Without this p roof, a ny work carried out will be chargeable. Keep your receipt or delivery note.
  • All work will be carried out by Dyson or its authorised agents.
  • Any ports which ore replaced by Dyson will become the property of Dyson.
  • The repair or replacement of your Dyson machine under guarantee will not extend the period of guarantee.
  • The guarantee provides benefits which ore additional to a nd do not affect your statutory rights as o consumer.

Important data protection information

When registering your Dyson machine:

  • You will need to provide us with basic contact information to register your machine and enable us to support your guarantee.
  • When you register, you will hove the opportunity to choose whether you would like to receive communications from us. If you option to communications from Dyson, we will send you details of special offers and news of our latest innovations.
  • We never sell your information to third parties and only use information that you shore with us as defined by our privacy policies which ore available on our website at privacy.dyson.com.

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