In the box
Your machine will come with one or more of these cleaner heads – not all will be included.
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| Vacuum cleaner | Laser Slim Fluffy™ cleaner head A precisely-angled laser makes invisible dust visible on hard floors. | The direct-drive cleaner head Deep cleans carpets and hard floors. |
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| Wand | Charger Charges your vacuum with or without a dock. |
Wall docCharges your vacuum with or without a dock. |
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Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car. |
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Crevice tool Engineered for precise cleaning around tricky edges and into hard-to-reach narrow spaces. |
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Hair screw tool
Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven cleaning for smaller spaces. |
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Soft dusting brush
Enclosed in a skirt of soft nylon bristles for gentle, vacuum-assisted |
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Stubborn dirt brush
Stiff nylon bristles dislodge ground-in dirt from coarse carpets, high traffic areas, and car interiors. |
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Wand clip |
Getting started
The screen, at the end of the main body, showing a graph of the sizing and counting of the dust particles.
Power modes
Your machine has three power modes for different tasks. Change power modes quickly using a single button.
Eco-mode
Maximum run time for longer cleans all-around your home.
Auto and Med mode
The optimum balance of power and run time. Attach your cleaner head or Hair screw tool to activate the Auto mode. Suction power automatically adapts to dust levels.
Boost mode
Designed for intensive spot cleaning of ground-in dirt
Turn your laser on and off Turn your laser on or off with the slider switch on your cleaner head.
Class 1 laser product – safe for pets and humans. Avoid looking directly into the beam.
Measures microscopic dust particles
A piezo sensor continuously sizes and counts dust particles at the inlet.
Attach your cleaner head or Hair screw tool and use in Auto mode to automatically increase suction power when needed. 1
1. Quantity and size of dust displayed on-screen vary depending on usage. Automatic suction adaptation only occurs in auto mode.
The LCD screen
The LCD screen shows your particle count information and performance, including the cleaning mode selected, remaining run time, filter maintenance, and blockage information.
Settings menu
Control the settings on your machine using the button.
To enter the settings menu, press and hold the button until the menu screen appears. Tap to scroll through the options available.
Particle count and graph
Select to turn the measuring and counting of particles on and off. Turn off the measuring and counting of particles to stop your machine from automatically adjusting suction power and turn off the graph.
Adjust reactive suction power sensitivity.
Use the selection button to change how sensitive the particle count is. This will change how your machine automatically reacts to the dust particles.
For more information and support for your machine
go online: www.dyson.com/support
Change language
To change the language on your screen, press the button and hold until the language list appears. Release the button.
Tap the button to scroll through the language list to your preferred language. Press and hold the button until the countdown ends.
A green tick will appear on the screen to show your language selection is complete.
To cancel your selection, release the button during the countdown.
Change alert settingsYou can turn the alert motor pulse off. Your motor will no longer pulse but run time alert information will continue to be displayed on the LCD screen when your machine needs your attention.Turning off alerts will not turn off the blockage alert pulsing. This is to ensure you clear any blockages, preventing damage to your machine.Tap to scroll through the settings menu. Select the ‘Alerts’ option.Scroll to select on or off. Hold the button until the countdown ends and a tick appears on the screen. To cancel your selection, release the button during the countdownRun time countdown
When the battery needs charging, your machine will pulse three times and a low run time icon will appear on the screen.
When your battery is empty, a red warning icon will appear on the screen
When the Particle count and graph are turned on, the low run time will be in amber and red when in Boost mode.Battery health
To get the best performance and life from your battery, use Eco or Auto/Med mode.
Alerts
The alerts you might see are:
Filter – the filter isn’t fitted correctly or needs cleaning.
Blockage – your machine has a blockage that needs removing.
Exit settings menu
To exit the settings menu. Tap to scroll through the selection menu.
Select ‘Exit menu’.
Charging your machine
It’s important to fully charge your new machine before using it for the first time and after every clean. This is because the battery and monitoring system’s algorithm ‘learns’ over time, and fully charging your machine helps it to more accurately calculate and display the remaining run time.
Connect to the charger either directly or in the dock.
The blue LEDs on either side of the battery will flash during charging.
When the battery is fully charged, both LEDs will light for 5 seconds.
Your battery is fully charged when the display shows 100%.
Your machine won’t operate or charge if the ambient temperature is below 5°C(41°F). This is designed to protect both the motor and battery.
Changing your click-in battery
If you have additional click-in batteries, we recommend that you alternate the batteries to maintain even performance.
Removing your battery
Push the Battery release button on the handle and slide the battery off your machine.
Charge the battery.
Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it clicks into place.
Caring for your floors
Check that the underside of the cleaner head or tool is clean and free from any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s recommended cleaning instructions.
The brush bar on your machine can damage certain carpet types and floors. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming without the motorized floor tool and consulting with your flooring manufacturer.
Emptying your bin
Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your machine when the dirt is above the MAX line may affect the performance and require more frequent filter washing.
Overfilling your bin could result in inaccurate readings on the particle graph.
Remove your wand
Press the red wand release button, on the top of the wand, and pull the wand away from the bin.
Release the dirt
Hold the machine over the bin, pointing downwards.
Firmly push the red bin release button. The bin will slide down, cleaning the shroud as it goes, and the bin base will open.
The bin base won’t open if the red bin release button isn’t pushed down all the way.
Minimize dust contact
Cover your bin tightly in a dust-proof bag while you empty. Remove the bin carefully seal the bag tightly and dispose of it.
Close your bin
Push the bin base upwards until the bin and bin base click into place.
Cleaning your bin
Remove your bin
If it is necessary to clean your bin, empty it as shown in the ‘Emptying your bin’ section.
Press the red button located on the bin runner to release the bin and slide your bin off the runner.
Only clean your bin with a damp cloth.
Make sure that the bin and seals are completely dry before replacing.
Refit your bin
Insert the spine on to the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base click into place.
Your bin isn’t dishwasher safe and the use of detergents, polishes or air fresheners to clean your bin isn’t recommended, as it may damage your machine.
Clearing blockages
Disconnect your machine from the charger before looking for blockages.
Be careful not to touch the trigger and be aware of sharp objects.
Leave your machine to cool down before looking for blockages.
Don’t use your machine when looking for blockages as this could cause injury.
Remove the bin and check for blockages in the main body of your machine.
Make sure any blockages are completely cleared and all parts are fitted before using your machine.
If your machine detects a blockage, the motor will pulse and you won’t be able to use your machine until the blockage has been cleared.
If you try to use your machine when the motor is pulsing, it will automatically cut out.
To check for blockages in the main body of the machine, remove the bin following the instructions in the Cleaning your bin section and remove the blockage.
If you cannot clear an obstruction, you may need to remove the brush bars.
Refit all parts securely before using your machine.
Clearing blockages isn’t covered by your guarantee.
Wash your filter at least once a month to maintain optimum suction power.
For more information and support for your machine go online: www.dyson.com/support
Important: your filter must be completely dry before you put it back into the
machine. Your machine could be damaged if used with a damp filter.
Twist off your filter
Twist your filter anti-clockwise and pull it away from your machine.
Tap your filter
Before washing your filter, tap it gently over a bin to remove any loose dust and debris.
Wash your filter
Wash with warm, running tap water – gently rubbing your filter with your fingto remove the dirt.
Fill and shake
Place your hand over one end of your filter.
Fill the filter with warm tap water.
Place your hand over the open end of the filter and shake it firmly to remove trapped dirt and debris.
Repeat these steps until the water runs clear.
Shake out the water
Empty the filter and shake firmly to remove excess water.
Shake with the filter in both an upward and downward position.
Keep shaking until there’s no water coming from the filter.
Dry your filter
Leave your filter to dry for at least 24 hours in a well-ventilated, warm place.
Don’t dry your filter in a tumble dryer, microwave or near a naked flame.
Important: your filter must be completely dry before you put it back into the machine. Your machine could be damaged if used with a damp filter.
Washing your Laser Slim Fluffy™ brush bar
Your Laser Slim Fluffy™ cleaner head has a washable brush bar. To maintain optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger and take care not to touch the trigger.
Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Press the cleaner head release button on the end of the wand. Place the cleaner head upside down.
Push the end cap up fully and pull the brush bar out of the cleaner head.
Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24 hours.
Replace your brush bar
Before replacing, check that your brush bar is completely dry.
Reattach the end cap to your brush bar.
Slide your brush bar into the cleaner head. Push the end cap back down to the closed position.
Cleaning your laser lens
To maintain optimum performance, keep your laser lens clean. Only clean
the lens when the cleaner head is not attached to your machine.
Use a soft, dry, lint-free cloth to wipe the lens.
Cleaning your tools
Don’t put any part of your machine in a dishwasher or use detergents, polishes or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.
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Combination tool |
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Crevice tool |
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Soft dusting brush |
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Stubborn dirt brush |
Clearing blockages from your
Your Hair screw tool doesn’t have a washable brush bar. To maintain optimum performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and take care not to touch the trigger.
Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner headcover.
Pull the cleaner headcover off the main body of the tool.
Look for obstructions
Pull your brush bar firmly to remove it from the main body.
Check and remove any obstructions from all three parts of your Hair screw tool.
Your Hair screw tool isn’t washable. Wipe over with a damp lint-free cloth.
Don’t put any part of your machine in a dishwasher or use detergents, polishes, or air fresheners.
Reassemble Hair screw tool
Looking after your machine
To always get the best performance from your machine, it’s important to clean it regularly and check for blockages.
- Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth.
Check for blockages in the cleaner head, tools, and main body of your machine.
Wash your filter regularly and leave it to dry completely.
Don’t use detergents or polishes to clean your machine. - Look after your battery
To get the best performance and life from your battery, use Eco or Auto/Med mode.
Your machine won’t operate or charge if the ambient temperature is below 5°C(41°F). - This is designed to protect both the motor and battery.
Your serial numbers
You can find your serial numbers on your machine, battery, and charger.
Use your serial number to register.
For more information and support for your machine go online: www.dyson.com/support
FAQS
How well can you vacuum under a bed?
We have platform beds and it’s a bit difficult to vacuum under. All in all though, I love this vacuum cleaner! It is super light and convenient to use.
Does Dyson V12 convert to handheld?
yes
Do you have to hold the on button while vacuuming the whole time??
No. One button press to turn it on then another to turn it off.
Do you have to hold the on button while vacuuming the whole time??
A hard floor, carpet and pet vac attachment as well as two small attachments on the base.
What exact attachments does this unit come with?
You can buy spare batteries. However, they don’t just pop out like battery power tools.
The battery in this is fixed and screwed in. You’d need to unscrew it every time you changed the battery.
Can you get a spare battery? Can the battery be swapped out like with battery powered tools?
It comes with many but not all of the Dyson attachments. Please consult the Amazon page for this model, as it will show you which ones it includes. It’s a great little machine!
Does it come with all the attachments that Dyson sells with the vaccum included??
Not certain of the actual weight but it’s very light in weight and yet very heavy duty for performance! I’d estimate the weight to be around 8-10 lbs.
What’s the body weight??
We have platform beds and it’s a bit difficult to vacuum under. All in all though, I love this vacuum cleaner! It is super light and convenient to use.
How well can you vacuum under a bed?
The unit will run at a consistent power level or variable power level if running by the dirt sense or as you decide by the power selection throughout the battery charge. It will maintain.
Does this have to be fully charged for maximum suction power?
No problem at all.
How hard is it to get hair out of the main roller?
yes so far
Do attachments from older models fit the ultra slim (e.g. dc44)?
You can have one battery charging while using another since the batteries are removable. One battery plugged the charging station or just plugged straight in (since you don’t have to use a charging station) while the other is in use. When one runs out, swap them.
Can you charge and change a second batterry?
Yes it does, you can mount the charger base to the wall or just use the charger by itself and plug it in
