HOOVER FH11201 Spotless Portable Carpet and Upholstery Cleaner Manual

SPOTLESS
PORTABLE CARPET & UPHOLSTERY CLEANER
USER MANUAL/MODEL: FH11201
PROFESSIONALSERIES

Please visit Hoover.com for video instructions and faqs for this Carpet Cleaner.

IMPORTANT: READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only. If used Commercially warranty is VOID.
Questions or concerns?
For assistance, please call Customer Service at 1-800-944-9200 Mon-Fri 9 am-6 pm EST PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING: When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or severe injury, including the following:

Fully assemble the product prior to use.
Operate cleaner only at voltage specified on a data plate on the bottom of the cleaner.
Do not leave the appliance when plugged in. Unplug from outlet when not in use and before cleaning or servicing.
Do not expose to rain, store indoors.
Do not immerse. Use only on surfaces moistened by the cleaning process.
To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only HOOVER® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual.
Do not allow it to be used as a toy. Not intended for use by children age 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from products, and do not allow children to place fingers or other objects into any openings.
Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
Do not use products with damaged cords or plugs. If the product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not place the product on the cord. Do not run appliance over cord. Keep cord away from heated surfaces.
Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
Turn off all controls before unplugging.
Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
Connect to a properly grounded outlet only. See Grounding Instructions.
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Do not use without filters and tanks in place.
Do not clean over-floor electrical outlets.
Put product away after use to prevent tripping accidents.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

Avoid picking up hard, sharp objects with this product, as they may cause damage.
Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
Do not use sharp objects to clean out the hose as they can cause damage.
To assist in reducing drying time, be certain the area is well ventilated when using detergents and other cleaners with this machine.
To help prevent matting and resoiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
Do not store extractor with a solution in tanks.
DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential hazards, alter use (a) do not lea* the product on wood and laminate surfaces and remove to a bald surface and (hi place unit on absorbent material (arch as a towel to soak up drips.

GROUNDING INSTRUCTIONS
This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock This appliance is equipped with a cord having an equipment-grounding concluder (C) and crowding plug W. The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and chances.

WARNING: Improper connection of the equipment-grounding conductor can result in the risk of electric shock Check with a qualified electrician or service person if you are in doubt as to whether the outlet is properly grounded. Do not modify the plug provided with the appliance – if it wet not lit the outlet, have a proper outlet installed by a qualified electrician. This appliance is for use on a nominal 120-roll circuit and has a grounding plug that [mks hie the plug IA) illustrated in Fig. 1. A temporary adapter (0) may be used to connect this plug to a 2-pole receptacle IEI if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only unto a properly grounded outlet 1131 can be installed by a qualified electrician (Fig, II. The green-colored rigid ear. lug, or the tie If) extending from the adapter must become led to a permanent ground (6) such as a properly grounded outlet box cover (Fig. 2). Whenever the adapter is used. ii must be held in place by a metal screw.
NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian Electrical Code.

WARRANTY

LIMITED WARRANTY FOR HOOVER° PRODUCT / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE)
If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.
WHAT THIS WARRANTY COVERS: This limited warranty is provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against original defects in material and workmanship for 2 (TWO) years from the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.
WHO THIS LIMITED WARRANTY COVERS: This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.
WHAT THIS WARRANTY DOES NOT COVER: This warranty does not cover use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income-generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include, but are not limited to, belts, filters, brush rolls, blower fans, blower, and vacuum tubes, and vacuum bags and straps.
OTHER IMPORTANT TERMS: This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty. THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL THE WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO THE OWNER OR ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN. Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of the limited warranty shall be limited to the amount paid for this product at the time of original purchase. Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
GENUINE PARTS AND ACCESSORIES: We ‘recommend using only genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.

ASSEMBLY

Hook the hose clips onto either side of the machine and push to click into place.
Wrap the hose around the machine and push the hose into the clips.
Slide tool onto the hose end.
Push the hose end into the clip on the back of the machine.
Ensure both tanks are snapped into a locked position.

GETTING STARTED

FILLING THE SOLUTION TANK

Press the solution tank release button. Pull and lift to remove the tank.
Unscrew the cap out of the solution tank. This cap can be used as a measuring tool for solutions.
Fill the tank with warm water (Max 140*F 160*C)) to a small area or large area fill line. If adding a solution follow the HOOVER Solutions Chart.
Screwcap back on and refit the solution tank onto the machine until you hear it snap into place.

FILLING THE SOLUTION TANK (CONT’D)
CLEANING FLUID: SEE THE HOOVER SOLUTION GUIDE insert or visit Hoover.com/cleaning-solutions,
CAUTION: Not to be used for grooming a pet.
CAUTION: Do not fill with water above 140°F (60°C).
CAUTION: DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAI SCRATCH OR DAMAGE YOUR FLOOR.
NOTE: Using more than the recommended amount of cleaning solution may cause excessive foaming.
Before You Begin Cleaning Use your Hoover upholstery and spot cleaner only if upholstery fabric is marked with a W (for wet” clean) or “SIW” (for “solvent/dry” or -wet” clean). Don’t clean fabric marked “S” (“solvent] dry” clean only). Test for colorfastness in a small, hidden area. Gently rub the surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.
NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.
NOTE: To avoid damage to wood floors underneath area rugs or carpets, place waterproof material (e.g. plastic) underneath them before cleaning.

OPERATION

CAUTION: Do not clean over-floor electrical outlets. Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place the unit on an absorbent material (such as a towel) to soak up drips

Unwrap the cord and plug-in machine. Unclip the tool and unwind the hose.
Select the desired tool attachment.
Clip-in the selected tool insert (some models include additional tools).
Press the on/off button to turn on the machine.
Note: For spills, always pick up the excess liquid before using the water formula. Tilt the tool forward on the spill and pull back.
Press the trigger on the wash tool to release water and solution.
Use the brush to agitate any stubborn stains.
Release the trigger and tilt the nozzle forward so the nozzle is in contact with the surface. Pull back to recover the water and solution.

CAUTION: To reduce the risk of
injury from moving parts – Unplug before servicing.
WARNING: Use only HOOVER® cleaning products intended for use with this machine. They are specifically formulated for use with your cleaner. Non-HOOVER® cleaning solutions may harm the machine and void the warranty.
If additional cleaning is necessary, wait until the upholstery is completely dry before using the tool again. Empty Recovery Tank when the motor sound becomes higher pitched and there is a loss of suction (see “Automatic Shut-Off”).

MAINTENANCE

WARNING: To reduce the risk of
personal injury – Unplug before cleaning or servicing.
WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only HOOVER° cleaning products intended for use with the appliance as noted.
Replacement parts and accessories such as solutions are available at Hoover.com. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.000.944.9200 prior to continuing use.

MAINTENANCE (CONT’D)

HOSE SELF CLEAN FUNCTION

Remove the solution tank and add warm water (max 140°F (60°C)) to the small mess fill line.
Screw the cap back on and refit the solution tank onto the machine so it clicks into place.
Press the wash tool release button and pull to remove the tool from the hose end.
Push the hose end into the hose self-clean port.
Switch the machine on and hold it in place until the clean water tank has emptied. Do not squeeze the trigger. Repeat as necessary.
Press the recovery tank release button. Pull and lift to remove the tank.
Unhook the clip and remove the lid from the tank.
HOSE SELF CLEAN FUNCTION (CONT’D)
Lift the lid and remove it from the recovery tank.
Empty the recovery tank into the sink and rinse with warm water (max 140°F) to remove dirt/debris.

REMOVING AND CLEANING THE WASH TOOL AND ATTACHMENTS

Press the wash tool release button and pull to remove the tool from the hose.
Pull and lift the clip to remove the attachment.
Press the clip to remove the nozzle.
Rinse the tool, attachments, and the nozzle under warm water to remove dirt/debris.
To refit, slide the nozzle onto the wash tool until it clicks into place.

CLEANING THE FILTER GRILL

Press the recovery tank release button. Pull and lift to remove the tank.
Remove any dirt and debris from the filter grill located underneath the recovery tank.

HOOVER® SOLUTIONS CHART	HOOVER® PROFESSIONAL SERIES SOLUTIONS
Large mess: top fill line (0.4 GAL water)	1 oz detergent (2 CAPS)
Small mess: bottom fill tine (0.1 GAL water)	0.25 oz detergent (1/2 CAP)

TROUBLESHOOTING

WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing.
SEE HOOVER.COM FOR TROUBLESHOOTING INFORMATION AND ASSISTANCE. REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS ARE AVAILABLE AT HOOVER.COM. IF THE APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-B00-944-9200 PRIOR TO CONTINUING USE. ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BOTTOM OF THE CLEANER.)

For assistance, please call Customer Service: 1-800-944-9200 Mon-Fri 9 am-6 pm EST
Please visit Hoover.com for video instructions and faqs for this Carpet Cleaner.
Replacement parts and accessories such as solutions available at Hoover.com.
@2021 Techtronic Floor Care Technology Limited. All Rights Reserved. Distributed by, Royal Appliance Mfg. Co. Charlotte, NC 28262.
961152185-RO