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KEURIG K•Express Essentials K-Cup Pod Coffee Maker manual

KEURIG K•Express Essentials K-Cup Pod Coffee Maker manual Image

KEURIG K•Express Essentials K-Cup Pod Coffee Maker User Guide

KEURIG K•Express Essentials K-Cup Pod Coffee Maker User Guide

Before You Brew

  1. Plug & Place
    Remove packing tape from coffee maker. Plug into an outlet.
    Place a large mug (296 ml/10 oz minimum) on the drip tray.
  2. Rinse & Fill
    Remove the water reservoir lid, then lift the reservoir straight up to remove it. If you have a Keurig® Water Filter, install it now. Refer to your Water Filter Starter Kit for instructions.
    Rinse reservoir with fresh water and fill to the MAX FILL line.
    Replace water reservoir, making sure the tank is seated properly in the base. Replace lid.
    NOTE: Do not use distilled water
  3. Lift & Lower
    Lift and lower the handle. Do not insert a recyclable* K-Cup® pod.
    The coffee maker will power on automatically.
  4. Cleansing Brew
    The 3 cup sizes will blink. Press the 8 oz button to start a cleansing brew. Pour the hot water into the sink.
    Do not remove the water reservoir or lift the handle once the brew button has been pressed until the brew has completed.
    The one-time setup process is now complete and you are ready to brew!
  5. Place Mug & Pod
    Place a mug on the drip tray. If using a travel mug, remove the drip tray and place the mug on the drip tray base. Lift the handle and place a recyclable* K-Cup® pod in the K-Cup® pod holder. Lower the handle completely to close the lid.
    Do not remove the foil lid on the recyclable* K-Cup® pod.
  6. Brew & Enjoy!
    The 3 brew sizes will blink. Select and press your brew size. The light will remain illuminated while brewing. Brewing is complete when the sizes are all illuminated. Lift the handle and recycle the recyclable* K-Cup® pod.(See instructions below.)

    CAUTION: While brewing, there is extremely hot water in the K-Cup® pod holder. To avoid injury, do not lift the handle during the brewing process.

Coffee Maker Features

FAST & FRESH-BREWED: Coffee made in minutes.
BACK-TO-BACK BREWING: Immediately brew a second cup, no need to wait for reheating.
TRAVEL MUG FRIENDLY: Accommodates travel mugs up to 17.8 cm (7”) tall.
SIMPLE BUTTON CONTROLS: Just insert any recyclable* K-Cup® pod and use the button controls to brew a delicious cup.
MAINTENANCE ALERT: Reminds you to descale after every 250 brews.
REUSABLE COFFEE FILTER: Brew your own ground coffee (sold separately).
Auto Off automatically turns your coffee maker off 5 minutes after the last brew for energy savings, but will be ready to brew as soon as it is powered on again.

High Altitude To ensure your coffee maker works properly at higher altitudes (1,500 metres/5,000 feet) please enable the High Altitude Brewing Mode on your coffee maker.

  1. Begin with the coffee maker plugged in and powered off.
  2. Press and hold the POWER button and 8 oz button for 3 seconds. The 10 oz button will illuminate to confirm that the High Altitude Brewing Mode has been enabled.
  3. High Altitude Mode will remain enabled until steps 1-2 are repeated and the 10 oz light turns off and the 6 oz light turns on to confirm that the High Altitude Brewing mode is disabled.

HIGH ALTITUDE BREWING: While holding the coffee maker handle up, push down slowly on the recyclable* K-Cup® pod in the pod holder until the bottom of the recyclable* K-Cup® pod is punctured by the exit needle.

Caring For Your Coffee Maker

Regular cleaning keeps your coffee maker running smoothly. Always be sure to turn off and unplug your coffee maker before cleaning.

Coffee Maker Exterior

Keep your Keurig® coffee maker looking its best by cleaning the exterior from time to time. Just clean with a damp, soapy, lint-free, non-abrasive cloth.
Never immerse the coffee maker in water or other liquids.

Drip Tray

The drip tray overflow should be emptied and cleaned occasionally. To remove, lift up off coffee maker base, keeping it level to avoid spilling. Rinse and clean with a damp, soapy, lint-free, non-abrasive cloth. Hand wash only.

Water Reservoir

The water reservoir should be cleaned periodically by wiping the inside of the reservoir and underside of the lid with a damp, non-abrasive, lint free cloth. Do not dry the inside of the water reservoir with a cloth as lint may remain. Allow the reservoir to dry completely. Hand wash only.

Regular Maintenance

For great-tasting coffee, keep your coffee maker running at peak performance by following the recommended maintenance schedule:

Frequency Product Benefit
Every 2 months Keurig® Water Filters Keeps your water fresh and helps remove impurities
Every 3 months or when the Descale notification turns on* Keurig® Descaling Solution Eliminates mineral buildup to preserve the longterm health of your coffee maker

To turn off Descale notification, follow the full descaling procedure as outlined in this guide.

If the coffee maker has been in storage, or hasn’t been used in days, run a cleansing brew before brewing your beverage.

Periodically hand-wash the water reservoir and lid and drip tray with warm soapy water and rinse clean.

CAUTION: Parts are not dishwasher safe.

NOTE: Do not dry the inside of the water reservoir with a cloth as lint may remain.

K-Cup® Pod Holder Assembly

To remove the K-Cup® pod holder from the coffee maker, lift the handle and grasp the top of the K-Cup® pod holder with one hand while pushing up on the bottom of the K-Cup® pod holder from underneath with the other until it releases. After cleaning, align the K-Cup® pod holder with the opening using the two front ribs as a guide and snap into place from the top.

CAUTION: There are sharp needles that puncture the recyclable* K-Cup® pod above the K-Cup® pod holder and in the bottom of the K-Cup® pod holder. To avoid risk of injury, do not put your fingers in the K-Cup® pod holder.
NOTE: Always remove and recycle the used recyclable* K-Cup® pod after brewing.


Washing the funnel ensures a fresh beverage experience. The funnel should be washed regularly and can be removed from the K-Cup® pod holder by pulling on it until it pops off. To replace it, orient the snaps to the indent and just snap it back onto the K-Cup® pod holder.

Exit Needle

Remove the pod holder assembly and detach the funnel. Locate the exit needle on the inside bottom of the K-Cup® pod holder. Insert a straightened paper clip into the exit needle to loosen any coffee grounds.

Entrance Needle

Lift the coffee maker handle and locate the entrance needle on the underside of the lid. To clean the holes in the needle, hold the coffee maker handle in the upward position and with your other hand, carefully insert a straightened paper clip into all the holes. Gently move it around to loosen any coffee grounds. Lower the handle completely and run a cleansing brew two times. Do not insert a recyclable* K-Cup® pod.

Descaling Procedure

Note: the full descaling procedure must be completed to turn off the Descale light.

You will need: a large ceramic mug (296 ml/10 oz minimum), fresh water, Keurig® Descaling Solution, and access to a sink. Do not use a paper cup. Ensure that there is no beverage pod in the K-Cup® pod holder. The descaling procedure takes approximately 20 minutes.

STEP 1: Prepare the Coffee Maker
Pour the entire bottle of Keurig® Descaling Solution into an empty water reservoir.
Then, fill the empty bottle with water and pour into the water reservoir.

Do not insert a recyclable* K-Cup® pod.
Place a large mug on the drip tray

STEP 2: Descale the Coffee Maker
To activate Descale Mode, begin with the coffee maker plugged in and powered off, then press and hold the 6 oz and 10 oz buttons together for 3 seconds.
When flashing, press the 8 oz button to start the descaling process.
Once the brew is complete, pour the hot liquid into the sink.
Continue to brew 8 oz until the ADD WATER light illuminates

STEP 3: Fresh Water Rinse
Empty the water reservoir and refill to the MAX fill line with fresh water.
When flashing, press the 8 oz button to start the rinsing process.
Once the brew is complete, pour the hot liquid into the sink.
Continue to brew 8 oz until the DESCALE notification turns off.
The coffee maker has now exited Descale Mode and will be ready for use.
NOTE: The cleaning action of Keurig® Descaling Solution may result in a “foam” dispensed from the coffee maker. This is natural, as the solution is reacting with the scale inside. For a coffee maker that is heavily scaled, the coffee maker may not fill properly after the descaler is added. If this occurs, you may see only a small or no output dispensed, followed by the sound of air blowing out. If this occurs:

  • Turn off and unplug the coffee maker.
  • If there is Keurig® Descaling Solution in the water reservoir, discard the contents, rinse the water reservoir thoroughly and refill with water.
  • Plug the coffee maker back in, power on, and repeat the Step 3 Fresh Water Rinse cycle.
    The coffee maker should begin to function normally as the solution is rinsed out and the scale is removed. If problem persists, allow coffee maker to sit unplugged for at least 30 minutes before continuing with the rinse.


Grounds in Your Coffee

Grounds may have gathered in the exit or entrance needles and can be cleaned using a straightened paper clip or similar tool.

  • Clean the exit needle of the K-Cup® pod holder. Refer to the Exit Needle care instructions.
  • Clean the coffee maker entrance needle. Refer to the Entrance Needle care instructions.

For optimal enjoyment and to limit grounds in your cup during hot water brews or when transitioning from brewing a coffee pod to a non-coffee pod (i.e. tea or cocoa), clean the exit and entrance needles per the instructions provided and perform 2 cleansing brews.

Coffee Maker Will Not Brew

  • The water level must be at the minimum line to brew. Add an additional 2 oz of water to the reservoir to ensure the minimum fill level has been met, then press the size button. Repeat until the coffee maker begins to dispense.
  • Lift up and replace the reservoir to ensure a secure fit on the base.

Brewing a Partial Cup

  • Power the coffee maker off. Press and hold the 10 oz button for 5 seconds until water starts dispensing. Then release and let the water purge. Discard the contents into the sink. Press the power button to restart.
  • The exit needle may be clogged. Refer to the Exit Needle care instructions.
  • Clean the K-Cup® Pod Holder, see K-Cup® Pod Holder care instructions.
  • The coffee maker may need to be descaled. If you have repeated the descale procedure on your coffee maker two times and it is still only brewing a partial cup, contact Customer Service.

Coffee Maker Does Not Have Power or Shuts Off

  • Make sure that the power button has been turned on.
  • Plug the coffee maker into its own outlet. If the electric circuit is overloaded with other appliances, your coffee maker may not function properly. The coffee maker should be operated on its own circuit, separate from other appliances.
  • For energy savings, the coffee maker automatically turns off 5 minutes after the last brew. Press the power button to restart.
  • If the coffee maker still doesn’t have power, contact Customer Service.

Helpful Hints

Water quality varies greatly. If you notice an undesirable taste in your beverage (such as chlorine or mineral tastes), we recommend using bottled or filtered water. Do not use distilled water.


Beyond these recommended cleaning and maintenance procedures, this coffee maker is not user serviceable. For service, please refer to the Warranty section of this guide.


Empty the water reservoir before storing or transporting and take care to ensure that you store your coffee maker in a safe and frost-free environment. When you prepare to use it after storage, we recommend rinsing the water reservoir with fresh water and descaling the coffee maker as detailed in the Descaling your Coffee Maker section.

If you plan to move your coffee maker to a different location, turn the coffee maker off, unplug it, and empty the water reservoir. If your coffee maker has been in an environment below freezing, please be sure to let it warm to room
temperature for at least 2 hours before using.

Click or Call!

Have Questions?

We’re here to help. Visit keurig.ca/support_1 for step-by-step videos on cleaning, descaling, and more.

Still Need Help?

Give us a call at



Keurig Green Mountain, Inc. (Keurig) warrants that your coffee maker will be free of defects in materials or workmanship under normal home use for one year from the date of purchase. It is recommended that you register your coffee maker on keurig.ca/welcome so that your purchase information will be stored in our system. Keurig will, at its option, repair or replace a defective coffee maker without charge upon its receipt of proof of the date of purchase. If a replacement coffee maker is necessary to service this warranty, the replacement coffee maker may be new or reconditioned. If a replacement coffee maker is sent, a new limited one year warranty will be applied to the replacement coffee maker.

This warranty only applies to coffee makers operated in the United States and Canada. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state and, in the case of Canada, from province to province.

Only the use of Keurig® K-Cup® brand pods and accessories will guarantee the proper functioning and lifetime of your Keurig® coffee maker. Any damage to or malfunction of your coffee maker resulting from the use of non-Keurig® pods and accessories may not be covered by this warranty or may result in a service fee if the damage or malfunction is determined to be caused by such use.


Some states or provinces do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you depending on the state or province of purchase.
Nor does this warranty cover damages caused by use of non-Keurig® pods or accessories, services performed by anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig® parts, or external causes such as abuse, misuse, inappropriate power supply, or acts of God.


Some states or provinces do not allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the above limitation may not apply to you depending on the state or the province of purchase.


Keurig® coffee makers are high-quality appliances and, with proper care, are intended to provide years of satisfying performance. However, should the need arise for warranty servicing, simply call Keurig Customer Service at our toll free phone number 1-800-361-5628. Please do not return your coffee maker for servicing without first speaking to Keurig Customer Service to obtain a Return Materials Authorization (RMA) number. Keurig® coffee makers returned without a RMA number will be returned to the sender without servicing.

K•Express Essentials™


A. Handle
B. K-Cup® Pod Holder
(B and C are the K-Cup® Pod Holder Assembly)
C. Funnel
D. K-Cup® Pod Assembly
E. Drip Tray Plate
F. Drip Tray
G. Drip Tray Base
H. Water Reservoir Lid
I. Water Reservoir

Coffeehouse taste in your own home.


Register your coffee maker and receive a coupon code by email for 2 boxes of 24 recyclable* K-Cup® pods FREE with an equal or greater value purchase. Restrictions apply.†

Can it dispense hot water only?

Without a K-Cup Pod in place, you can follow the normal brewing process to dispense hot water. We hope this information is helpful.

Where does the reusable filter go? It’s not clear

The Keurig My K-Cup Universal Reusable Coffee Filter is used with your own ground coffee instead of a K-Cup pod. You’ll need to remove the 2.0 adapter on the bottom of the accessory and remove the K-Cup Holder in your brewer in order for it to fit properly.

Can we pour in any size cup of water into it’s empty reservoir and have it brew just that quantity, like the other brewers?

The reservoir must be filled between a minimum amount of water and its capacity. The amount of coffee brewed is determined by selecting either an 8, 10, or 12 ounce setting on the machine.

Is there a timer so you can set up coffee night before?

No, the K-Express coffee maker is not programmable.

Do the san francisco bay pods work with this machine? they’ve worked with some of my keurigs but not others

The K-Express coffee maker may work with pods from other manufacturers, however, we recommend brewing with K-Cup pods to help ensure your beverage brews and tastes its best.

Which water filter holder (short or tall) is used with the K Express?

he K-Express coffee maker is compatible with the Keurig Tall Handle Water Filter Starter Kit. This is an optional accessory and not required in order to use the coffee maker.

Can i brew 4 oz.

8, 10, & 12 oz are the only options

What is the electrical specs?

The Keurig® K-Express™ coffee maker can be powered by a 120 VAC source (50/60 Hz). The current UL rating is for 1,520 watts and can be found on the base of the brewer (be cautious if tipping brewer over to look at base).

How long does it take to brew a cup of coffee with this unit?

With the K-Express coffee maker, it can take approximately 2 minutes to brew a cup. Brew time will be longer if the STRONG button is selected.

With the K-Express coffee maker, it can take approximately 2 minutes to brew a cup. Brew time will be longer if the STRONG button is selected. 

Our specifications for all Keurig coffee makers currently being produced require that materials used in the water paths are only industry standard materials that do not contain BPA and meet or exceed Food & Drug Administration guidelines for product safety.

Can you make hot chocolate using milk instead of water?

Not in this machine, You cannot make hot chocolate in this model of keurig.

Where can i download the manual for the k-express? all i can find is the essentials version.

Please visit the Support page of the Keurig website for the full Use and Care Guide for your K-Express coffee maker.

How do I clean my Keurig® brewer?

The best way to clean your brewer is to descale it every three months with our descaling solution (purchased separately). For more information on how to descale your brewer, please refer to “Cleaning Your Keurig® Brewer” in this guide. To clean the exterior of your brewer, wipe with a damp cloth as needed. Never immerse your brewer in water or any other liquid; doing so will void your warranty and may cause damage to your brewer. NOTE: Do not use distilled water

My brewer is not working when I press the brew button.

Make sure you have filled the water reservoir with fresh water and have installed your Keurig® Water Filter, if applicable. Also, check to make sure that your brewer is plugged into a working electrical outlet. If this does not resolve the issue, please call Customer Service at 1-800-711-7829 or visit us at www.keurig.com/contactus.

Can you use paper filters in place of k cups?

No, paper filters are not compatible with the K-Express coffee maker. It is compatible with the Keurig My K-Cup Universal Reusable Coffee Filter which can be used with your own ground coffee.

Can vinegar be used to clean this?

For the best results, we recommend using descaling solution to descale your Keurig coffee maker. Vinegar can also be used.

Is this multi stream?

No, the K-Express coffee maker does not have MultiStream technology.

Does this coffee maker work with Alexa?

No, the K-Express coffee maker is not compatible with smart home technology.



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