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Remove the phone from the box and place it need a location that has an active Internet connection and power outlet. Plug the ethernet cord into the port labeled LAN, and connect the other side to a router, switch or active wall port.
Currently, this device requires manual configuration. To ensure accuracy and correct operation, we ask that you contact our team of support technicians for assistance with this product.
Our staff of highly trained technicians is here to answer questions from 5am – 6pm PST (Monday-Friday) and from 9am-1pm PST on Saturday.
You can reach us by calling (800)285-7995 or email us anytime at Please ensure that an Authorized User or Account Owner calls and they have their security pin ready.