The Chroma lighting on Razer keyboards does not sync with Razer devices Manual

If the Chroma lighting your Razer keyboard does not sync with other Razer devices, this may be caused by a software, driver, or firmware issue.

To resolve this, follow the steps below:

1. Ensure that your Razer device’s drivers are up to date.
2. Make sure that your Razer Synapse software is up to date
3. Ensure that your computer’s OS is up to date.
4. Make sure that the Razer device is plugged in directly to the computer and not on a USB hub. If it is already directly plugged into the computer, try a different USB port.
   1. For Razer keyboards with two USB connections, make sure that both of them are plugged directly into the computer.
   2. For desktop computers, we recommend using the USB port at the back of the system unit.
5. Check if you are using the same Synapse version for all the Chroma-enabled devices and they have the same Chroma features.
   1. Synapse 2-exclusive devices will not sync with Synapse 3, and vice versa.
   2. The Synapse devices need to have the same features in order to sync properly (for example, a mouse without the “Starlight” lighting effect will not sync with a keyboard that has the “Starlight” lighting effect).
   3. Enable the in-game Chroma lighting in Synapse 3 under “CHROMA APPS” tab.
6. Test the device on another computer without Synapse.