Razer Cortex Games Support
Product Updates
Common Questions
What is Razer Cortex Games?
Razer Cortex Games is a one-stop Android app launcher designed to enhance your mobile gaming experience and productivity, exclusively for our Razer fans.
What does the Razer Cortex Games application offer?
Razer Cortex Games application offers:
- curated mobile game recommendations on the Feature page,
- optimization of game performance on Razer phones with Game Booster,
- an efficient library display and easy launching of installed gaming apps, and
- a way to earn Razer Silver by logging in with your Razer ID and playing Paid to Play games.
More ways to earn Razer Silver will be introduced soon. Stay tuned!
Which smartphones support Cortex Games?
The application is available for download on most Android devices, Android 7.1 and higher. Game Booster is exclusively available in Razer Phone 1 and 2 only. Search your Google Play Store to find out if Razer Cortex is available for download.
What is the Razer Cortex Games Analyzer for?
The Cortex Games Analyzer is a game management app located within the Razer Cortex Games app. It records and then displays your gamer details such as the type of games you play, and the number of hours you spent gaming, among others.
Within Analyzer is Gaming Mode, which allows users to enable features such as “Wi-Fi Lock”, “Bluetooth Lock”, and “Haptic Feedback”, among others. Users may also toggle Frames Per Second (FPS) function on, which will display an FPS counter on-screen while gaming.
In which regions will Cortex Games be available in?
The application is available for download in the following regions:
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What will be shown in Featured?
Discover a suite of recommended game titles that we will introduce weekly to download and play. Supported Paid to Play games will be featured as well.
How does Razer Cortex Games’ library work?
The library in the application will search and show all your installed games. Your three most recently played games will be displayed at the top for your convenience. You can add or remove games with ease using the “Manage Games” function.
How do I create a Razer ID for Razer Cortex Games?
If you want to create a Razer ID for Razer Cortex Games, simply tap “SIGN UP” at the top-right corner of the application to create a Razer ID. You will receive a confirmation email upon successful creation of your account. To maximize your Cortex Games experience, create a Razer Gold account to earn bonus Razer Silver and track your Silver balances.
Can I sign in to Razer Cortex Games with my social network accounts?
Of course! Facebook, Google+, and Twitter IDs are supported. We’d be pleased if you’d invite your friends to download Cortex Games and try out the features.
Can Razer Cortex Games be used offline?
We highly recommend you have internet access to enjoy the full features of Cortex Games. When offline, you’d still be able to view your games library and use Game Booster. However, you will not be able to play Paid to Play games and earn Razer Silver offline.
How do I see my Razer ID profile and other information on Razer Cortex Games?
To see your Razer ID profile and other information, simply tap on the avatar at the upper-left corner to view the profile menu.
What do games under in the 120hz games category offer?
These are 120Hz UltraMotion refresh rate-enabled games. Razer Phone users will enjoy customizing either the game in Game Booster or the phone settings to support 120hz feature.
What languages are supported by Cortex Games?
Razer Cortex Games supports the following languages:
- Arabic
- Chinese (Simplified) – China
- Chinese (Traditional) – Taiwan
- Danish
- Dutch
- English – AUS (where different)
- English – UK (where different)
- English – US
- Finnish (Suomi)
- French – EU
- Germany – DE
- Greek
- Hebrew
- Indonesian
- Italian
- Japanese
- Korean
- Malaysian
- Norwegian
- Polish
- Portuguese – EU
- Romanian
- Russian
- Spanish – EU
- Swedish
- Thai
- Turkish
What data does Razer collect and does it share that data with any gaming partners?
You will be prompted for consent on the use of data upon creation of Razer ID and subscribing to our marketing updates. Razer collects the data provided on signing up with a Razer ID account as well as software usage and gaming activities tracked through Razer Cortex Games. Personal details are not shared with 3rd parties unless explicit consent is obtained from the user. Credit card information is strictly not stored by Razer.
What is Cortex GamesGame Booster?
Game Booster is an exclusive feature in the Cortex application for Razer phones that allows you to customize games or phone performance profiles. You can customize the CPU, screen refresh rate, and anti-aliasing values for each game. Game Booster will assist to maximize your game’s performance on your Android device.
Does Razer Game Booster work on non-Razer phones?
Unfortunately, no. This feature is currently supported in Razer phones only.
How do I claim my next Daily Loot?
Once you have logged in with your Razer ID on Cortex Games, click on the Razer Silver coin surrounded with Chroma. Your Razer Silver will automatically be credited to your Razer ID account.
When will I be able to claim my next Daily Loot?
You will be able to claim your next Daily Loot 24 hours after logging in on Cortex Games.
I have missed a day of login, will my daily loot counter reset back to day 1?
Great news, no. Simply log in on Cortex Games the next day to claim your Daily Loot. There will be no reset.
Will I get to claim Bonus Silver on certain days from Daily Loot on Cortex Games?
Yes! You will be able to claim Bonus Silver upon logging into Cortex Games on the 10th day, 50th day, and 100th day. We may introduce new bonuses along the way. Stay tuned for more.
Can I click and claim the Razer Silver from Daily Loot if I am a guest?
Unfortunately, no. You must first log in to Cortex Games with your Razer ID.
Do I need to play a Paid-to-Play game in order to claim Razer Silver from Daily Loot?
There is no need to! You can claim Razer Silver from Daily Loot with or without playing a Paid to Play game on Cortex Games. Ensure you are logged in with your Razer ID.
How do I check how much Razer Silver I’ve earned from Daily Loot and Paid to Play in total?
Log in with your Razer Gold account to view your Razer Silver earn transactions or total account summary.
Razer Cortex PC: Paid to Play
What is Razer Cortex PC: Paid to Play?
It is a program created to reward gamers for launching and playing games via Razer Cortex PC.
Why did Razer bring back Paid to Play?
You gave your feedback, we listened. We recognize our loyal fans, hence, we are giving you more opportunities to get rewarded from doing what gamers enjoy— playing games.
Will Paid to Play PC be temporary or long-term?
This app is currently planned to run on a long-term, together with other rewarding Razer Silver programs for our users. Hence, we hope to receive your positive support to run Paid to Play Mobile permanently.
What devices support Razer Cortex PC: Paid to Play?
Razer Cortex PC: Paid to Play can be run on a Windows system. It supports Windows 7 SP1+, Windows 8/8.1, and Windows 10. Get the latest version of Razer Cortex – Download
How does the new Cortex PC: Paid to Play work?
Users who join Razer Cortex PC: Paid to Play campaign and launch the program to play a selection of games will be rewarded with Razer Silver.
How much Razer Silver can I rack up per gameplay?
Currently, you will be able to earn 50 Razer Silver from any of our supported games after 10 minutes of gameplay. This excludes bonus campaigns such as double multiplier campaigns or more. Stay tuned as we’ll release more exciting earning activities within Razer Cortex PC.
Will there be any other earning campaigns within Paid to Play and the Cortex PC?
Yes, syncing your Steam account and wishlist to Razer Cortex PC will reward you with 50 Razer Silver.
What is Razer Silver?
Razer Silver is the global loyalty reward credits for gamers. You can earn Razer Silver through actively participating in Razer software like Paid to Play and more to redeem exclusive rewards.
Are there other ways of earning Razer Silver other than participating in Paid to Play PC?
Yes! Below are other ways which you can rack up Razer Silver to redeem rewards. Stay tuned as we’ll introduce more activities to earn Silver soon.
- Creating a Razer Gold account and completing your profile earns you 1000 Bonus Silver.
- Spending Razer Gold to purchase games, e-pins and in-game items.
- Launching and playing games through Cortex Mobile: Paid to Play.
- Actively contributing in Razer Insider Forums.
- Match voting and/or participating in game team tournaments on Mogul Arena.
- Launching Razer Softminer on a high-performance PC or laptop.
Is there an expiration date to all Razer Silver earned from Paid to Play PC and other methods?
Yes, there is a 12-month validity period from the date of Razer Silver earned and claimed. You are encouraged to redeem your rewards before the Silver expiration reaches 1 year.
How and where can I check my total Razer Silver balance, including the ones that will expire soon?
You may visit your Account Summary at the Razer Gold site to check your Razer Silver balance.
What are the rewards that I can redeem with Razer Silver?
Once you’ve earned enough Razer Silver, you will be able to redeem Razer products, digital rewards such as games, vouchers, and more. You can visit the Razer Silver Catalog and view the full rewards catalog.
Which games are currently supported for Paid to Play in Cortex PC?
Below are the latest games currently supported by Paid to Play. Fret not, we will always be recommending more games bi-weekly for you to download, play, and get rewarded. Stay tuned for more soon.
- PUBG PC
- CrossFire
More supported games will be introduced in the following weeks.
Can I still earn Razer Silver from the Paid to Play game if I did not launch the Cortex PC first?
No. Cortex PC will not be able to track your gameplay time if not launched and running on your PC. We highly recommended not to close the Cortex PC while playing the supported game.
Will there be more PC games supported in the future?
Of course. The list of supported games will continue to grow over the coming weeks. The criteria for inclusion will be based on participation on the Cortex PC and selected game partners. Stay tuned!
Which countries are eligible for Paid to Play?
Good news, the rewarding program is applicable for users worldwide to play and earn Razer Silver.
Troubleshooting
What should I do if I am not seeing new games under Razer Cortex Games’ Featured and/or Paid to Play Silver icons?
If you are experiencing this issue, close the Razer Cortex Games application and relaunch the application.
What happens if the Cortex Games application crashes?
If the application were to crash, you may relaunch the app to check your game booster or supposedly earned Razer Silver from Paid to Play.
I was not able to earn Razer Silver upon logging in on Cortex Games. What should I do?
That should not happen. Contact customer support to assist you.
What if I already have the supported game pre-downloaded on my PC? Will I still be able to earn Razer Silver from playing the game?
You should launch Razer Cortex, then launch the game via Razer Cortex as well.
