SIMPSON pressure washer User Manual
TROUBLE SHOOTING GUIDE
| OPERATIONAL ISSUE | POSSIBLE CAUSE | SOLUTION |
| Engine will not start (see Engine Owner’s Manuall for further engine troubleshooting) | No fuel. | Add fresh fuel. |
| Pressure builds up after two pulls on the recoil starter or after initial use | Squeeze gun trigger to relieve pressure | |
| Choke lever in the “No Choke” position | Move choke to the “Choke” position | |
| Spark plug wire not attached. | Attach spark plug wire. | |
| Engine switch in OFF position | Place engine switch in ON position | |
| Choke lever in the “Choke” position on a “hot” engine or an engine that has been exposed to thermal heat for a long period of time | Move choke to the “No Choke” position |
LIMITED WARRANTY
90 DAY LIMITED WARRANTY ON PRODUCT COMPONENTS EXCLUDING PUMP
SIMPSON® warrants to the original purchaser that the wheels, gun, hose, wand, spray nozzle(s), surface cleaner and other components of the SIMPSON® pressure washer covered under this warranty are free from defects in material and workmanship for 90 days from the date of purchase.
TW0 YEAR LIMITED WARRANTY ON PUMP AND FRAME
SIMPSON® warrants to the original purchaser that the pump of the SIMPSON® pressure washer covered under this warranty is free from manufacturer’s defects in material and workmanship for two years from the date of purchase. The two year limited warranty applies to the pump only.
SIMPSON® will repair or replace, at SIMPSON®’s option, products or comp onents which have failed within the above warranty periods. Service will be scheduled according to the normal work flow and business hours at the service center location, and the availability of replacement parts. All decisions of SIMPSON® with regard to this limited warranty shall be final. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
ENGINE WARRANTY
The engine, emission control system and related components are covered under the terms and conditions outlined by the engine manufacturer’s warranty and are the sole responsibility of the engine manufacturer. A copy of the engine manufacturer’s warranty has been provided to you with your SIMPSON® pressure washer. Please consult the engine manufacturer’s warranty to process a claim or obtain service to the engine, emission control system or related components.
RESPONSIBILITY OF ORIGINAL PURCHASER (INITIAL USER):
- To process a warranty claim on your SIMPSON® pressure washer, report the concern to 1-877-362-4271 or [email protected] for authorization and direction to the nearest authorized service center in your area.
- Retain original cash register sales receipt as proof of purchase for warranty work.
- Use reasonable care in the operation and maintenance of the product as described
in the Owners Manual(s).
THIS WARRANTY DOES NOT COVER:
- Merchandise sold as reconditioned, used as rental equipment, or floor or display models.
- Merchandise that has become damaged or inoperative because of ordinary wear, misuse, cold, heat, rain, excessive humidity, water quality, freeze damage, use
of improper chemicals, negligence, accident, failure to operate the product in accordance with the instructions provided in the Owners Manual(s) supplied with
the product, improper maintenance, the use of accessories or attachments not recommended by SIMPSON® , or unauthorized repair or alterations. - Repair and transportation costs of merchandise determined not to be defective.
- Damage due to chemical deterioration, scale build up, rust, corrosion or thermal expansion
- Costs associated with assembly, required oil, adjustments or other installation and start-up costs.
- Expendable parts or accessories supplied with the product which are expected to become inoperative or unusable after a reasonable period of use, including but not limited to springs, nozzles, orings, washers, and similar accessories.
- Merchandise sold by SIMPSON® which has been manufactured by and identified as the product of another company, such as gasoline engines. The product manufacturer’s warranty, if any, will apply.
- ANY INCIDENTAL, INDIRECT OR CONSEQUENTIAL LOSS, DAMAGE, OR EXPENSE THAT MAY RESULT FROM ANY DEFECT, FAILURE OR MALFUNCTION OF THE PRODUCT IS NOT COVERED BY THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
- IMPLIED WARRANTIES, INCLUDING THOSE OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.
