SMC Networks D3CM1604 Modem manual

SMC Networks D3CM1604 Modem

Modem Information DOCSIS 3.0 Cable Modem 16×4 channel bonding To achieve Gigablast or Ultimate Classic speeds, a DOCSIS 3.1 modem is required	Highest Service Level Preferred 150

Front View Click to enlarge.		After the cable modem is successfully registered on the network, the Power, DS, US, and Online indicators illuminate continuously to indicate that the cable modem is online and fully operational. For more details, refer to the Modem Lights section.
Back View Click to enlarge.		The gateway includes the following connection ports: LAN – Connects devices to the 10/100/1000 RJ45 Ethernet port RST – Used to restore to factory defaults and reboot the modem CABLE – Connects to a coaxial cable POWER – Connects to the power adapter
MAC Address Click to enlarge.		The information below is usually found on a sticker located on the bottom of the gateway. The S/N is the serial number. The CM MAC is the MAC address.

Troubleshooting

The lights indicate the current status of your gateway. To troubleshoot any connection problems, use the table below.

Modem Light	Status	Problem
Power	On	None – the modem is powered on
	Off	No power
DS (Downstream)	Solid Blue	None – 16 downstream channels are in use
	Blinking Green	None – 15 or less downstream channels are in use
	Blinking Blue	None – scanning for downstream channel
	Off	No downstream channels are in use
US (Upstream)	Solid Blue	None – 4 upstream channels are in use
	Blinking Green	None – 3 or less downstream channels are in use
	Blinking Blue	None – scanning for an upstream channel
	Off	No upstream channels are in use
Online	Solid Blue	None – the modem is online in DOCSIS 3.0 mode
	Solid Green	None – the modem is online in DOCSIS 2.0 mode
	Blinking Blue	None – the modem is registering a connection
	Off	The modem is offline
Link	Solid Blue	None – a device is connected using a 100/1000 connection
	Blinking Blue	None – data is being transferred over the connection
	Solid Green	None – a device is connected using a 10/100 connection
	Blinking Green	None – data is being transferred over the connection
	Off	No device is connected or the device is disabled